Excellent Location!! We have been so happy with this storage facility. We have stored our boat here for a year and have had no problems. The staff is wonderful and very accommodating.
Bob was very professional and helpful. Was a pleasure working with him! Highly recommend!!
Moving can be very stressful in its own rite, add on the plot twists of life and it can devolve into a nightmare before we know it. Today I was in that nightmare and let me tell you, Brittany (probably the wrong spelling) on Lake Worth rd was brilliant!! Friendly, funny, compassionate, kind, knowledgeable, transparent, accommodating and just an incredible person! I started my day with “getting a unit” as a hurdle to jump just to find that it ended up being the BEST part of my day so far!!! She deserves a raise! No pizza party, no plaque with her name, give her money. Lots of it.
My experience with SmartStop self storage was a very positive one. All of my needs were met and I would recommend anyone in need of a storage facility reach out and utilize this company. I am big on customer service from knowledgeable staff it all exceeded my expectations. 5 stars for me for sure!
Ken was extremely helpful. Highly recommend this place.
Extremely awesome staff, attentive and follows up with the clients. Keep it up!
Awesome staff. Great location with easy access right off the Turnpike.
Great services! They very helpful
Bob was very knowledgeable and professional. Highly recommend.
Its a good place . . bob is a nice kind man.
This storage facility is in a really convenient location. Every employee I’ve come in contact with has always been friendly. It’s always clean. Gate is always working. Never any lights out when it’s late. 5 stars. They’re really on top of their game here.
Bob is great very polite and helpful very good place I recommend it highly
Clean location and great service. Jesse was really helpful in getting me a unit.
Unexpectedly found myself needing a Storage Unit. Was referred by a friend and wasn’t disappointed. Jesse was a great help with picking a unit and the employees were friendly. Reasonable prices, easy access location, clean and secure.
Perfect location. Always clean and secure and lights always working. Friendly employees.
Every time I go to my unit, which is often since I use it for business, the staff is always greeting or waving. They all have great customer service training. Jesse is a good guy and you can tell he takes pride in his work. Place is always clean. Great lighting at night and always secure. If you need to rent a unit, this is the place. (Lake Worth/Turnpike Location)
I’ve been using Smart Stop Self Storage for 6 years. Great place for home or business storage needs. Very safe and secure place. Great prices and unparalleled service. The facility manger Jesse is outstanding. He is always ready to lend a helping hand. I highly recommend Smart Stop.
Went with my son to pick a unit for him. Jesse greeted us as soon as we walked in. Have a tour of the place and helped us pick the right unit. Thank you Jesse for helping us out. Excellent service!
Jesse displayed excellent customer service. He showed me the size of the unit in question without hesitation. Facility was clean. My 1st storage experience off to a good start.
My experience at this particular storage facility was/is 5 stars!I was fortunate to have Deidra and Rudy assist me with two units.They both are professional, courteous and proficient in what they do.I will recommend Deidra and Rudy to my friends for their storage needs.
Outstanding service and great place to store.
Jesse and the staff were super nice and made the experience very smooth and pleasant! The facility is well kept and very clean! 😀
The most helping individual I ever run into like to help people .
Great facility. The facility is always so clean and fresh. The manager is top rate with the best customer service. I have been a customer for about 5 years and wouldnt think of going anywhere else.
Been a renter at the Lake Worth location for a while now. Picked this one cause it’s close to the turnpike and easy to get to between jobs. Haven’t had a problem not once and the place is always clean. Lighting is good too. Feel like my property is secure. Staff is always friendly and they were very helpful when I picked a unit. Good place to rent from if you ask me.
Had a great experience today with Deidra. She was very helpful and pleasant to work with.
Bob was great, helpful and informative.
Jesse is top notch! Love the location of this facility and the great service.
Would not recommend this company. Rates go up every time you turn around.
I heard about this place from a friend. Checked them out and was taken care of right away. I never rent a storage unit before and was kinda nervous, but everyone was really helpful and patient with all my questions. Jesse helped me pick a unit and made the applying process easy. Thank you for your help. Stay safe.
My coworker recommended me to this place and I am very pleased with the facility and service. Good rates.
Excellent customer service,Jesse did an extraordinary job, thank you . Im very pleased with smartstop.
My grandma needed a storage unit for her holiday decorations. Quarantine has been causing a lot of “house work” to be done. I called to find out more information about SmartStop because they have really good reviews. Allison was very helpful, nice, knowledgeable and professional. She informed me of the online rental option also. I opted to setup online and they have WebRate discounts. It’s not a lot, but it was definitely a bonus! My grandma was excited to save a little. We picked an indoor unit and she was really pleased with how clean the facility is and how well lit it is a night. We had to do a drive by at night to make sure it was a safe place for her decorations. :)
Bob was great service
Very convenient location. Always clean, well lit and secure. Great staff too.
Great buildings, love the color
Jesse and Alison were great! They were both eager to help me pick a unit that was just right. What a great team! Thanks for your help! Ali.
I have met a wonderful lady name Allison. Customer service was excellent! Very knowledgeable about storing and the right size. I will recommend this store and be sure to ask for Allison
1.Clean2.Prime Location3.Secure4.Well lit at night5.Helpful and friendly employees
Jesse was very helpful in selecting the best unit for my needsHe is very polite and has gone out of his way to accommodate my storage needsI have two units at this facility for a couple of years now and this facility is very clean and the service staff is very friendly
Great service, customer service was impeccable, and prices were great.definitely recommend this store.
Recently moved to the area and this location is so easy to remember where it is since it’s close to the turnpike. Welcoming staff, clean facility, and very secure. Very pleased.
This storage place is always clean and the gate is secure and always working. The employees are always nice and professional.
Perfect location, right on the turnpike Jesse was very professional, very knowledgeable about the area .
My experience here has been like no other. I’ve visited many different facilities and was treated like an obligation. Smart Shop is a breath of fresh air with their customer service and attentive care. They are professional and courteous. I highly recommend them to anyone! Thank you for the refreshing experience of excellent customer service and making me feel at ease with the safety of my priceless belongings!
Very reasonable prices. Clean, freshly painted units. Excellent staff always on-point and great location (Lake worth rd and Turnpike).
Sandra was so nice! She made the experience painless and I am actually excited to this stage in my life. She was knowledgable and SOOOOOO FRIENDLY! If you can ask for her to help you DO IT!!! Thanks Sandra!!!!
I never leave reviews, but the customer service I received at the Lake Worth/Turnpike location was exceptional. It was a blazing hot day and I was in a time crunch. Jesse was quick to offer a tour of the place. It was clean and looks secure. If you need a storage facility, this is the place. Now I can get my daughter settled and my wife off my back. Thanks Jesse.
I’m rating this storage facility 5 stars because they are soo clean and the employees are super friendly! I had to use my husband’s unit to store a few extra things and I was so impressed by this place.
Pleasantries and very warm and welcoming. Although it’s a storage place, customer service was very nice and knowledgeable, & quick to process.
We had a wonderful experience at SmartStop. Jesse was super helpful and we are very happy with our unit.
A buddy of mine recommended SmartStop Storage. Said they have great staff and the place is clean and secure. Checked em out and was not disappointed. Jesse helped me out picking a unit for my daughter and made the process a real breeze. Thanks man.
Friendly service
Jesse and Alison were a big help. Knowledgeable and provided great customer service. Also the place is clean!
I’m impressed how clean this facility is every time I come in. The staff is always friendly and professional.
Great customer service. Clean and secure facility. Great location!
It was a fantastic experience and Allison was terrific to help me out with finding the perfect storage spot for my boat! Highly recommend!!
Jesse is great! Amazing facility great customer service!
Amazing customer service... helped a lot with all my questions. Great self storage place and cleanVery friendly and nice people.
Nice place to rent, but it can get expensive
Excellent customer service and top notch storage facility. I could not be happier with my choice . Ask for Allison she was wonderful and professional
The staff is super friendly and take great care of you. I had purchased a unit and forgot to pay my bill and a staff member called me to remind me so I wouldn’t get a fee! I am so thankful for their great customer service!
Jesse made picking a unit easy. He was very informative and gave a tour of the facility. Great location, very clean and secure. If you’re in need of storage, this is the place to go. Thanks again Jesse!
Friendly and helpful staff members.. also clean and secure building as well. Great service
Bob met me at the door with a smile. It was moving day and he helped me get set up w 2 large units, effortlessly. It was so easy to get to just minutes away from everything in Wellinton. Fabulous service .
This place has definitely earned it’s 5 stars. Made picking a unit easy, price is affordable and they were very happy to help. Customer service is hard to come by these days. . . Thank you for making this experience pleasant and effortless!
Love the location. Very clean and spacious. Best storage unit Ive used so far. Plus the staff are very helpful and knowledgeable about facility.
I have been a customer for over 2 years and have always been happy with the service and the quality of the facilities. I use two climate controlled units, one for business inventory and one for home decorations, clothes and to hide Christmas presents. Never a problem-no water, no mildew, no funny smells. Staff friendly and helpful. Highly recommend!
I rented a outside room, easy to get in and always clean, the employees are always drivnig around Great Place to store !!
5-Stars all the way around. Great customer service, clean place, very secure and the new paint job makes the place look even better.
I went to the office to get information about the storage, Alison was incredibly helpful and gave great, important, and understandable information on renting a storage. I definitely recommend this place for people looking to rent a storage.
I worked with Deidra who was very friendly and professional.
Great location very convinient
They were very efficient and upfront about all costs and everything they took time out on a rainy day in Florida you know what thats like to show me the unit and still had a smile on her face and the other man who worked in the office Jesse he was a sweetheart and the lady Miss Yvette was just as sweet I like good customer service and I will definitely recommend this unit storage place oh and my space was big enough for all my stuff and its easy to get to
SmartStop is the perfect name. 👌🏼 The employees made it easy to pick a unit. While touring the place I couldn’t help but notice how clean it is and how secure they are too! Great location too!
So far I’ve had a good experience. Keyana was a great help. Good location near turnpike.
I am thoroughly impressed and pleasantly surprised by the excellent level of customer service at Smart Stop. Jesse is knowledgeable, friendly and helpful. I highly recommend this facility. Great Customer Service. Good prices. 👍🏻👍🏻
I found SmartStop online, the reviews were very good. It made my choice easy to decide to use them for my storage. The staff was indeed very friendly and toured me through several size options. I can recommend SmartStop to anyone looking for a fair deal, use them!
Anthony was an absolute pleasure to work with! Very personable and honest. He took the time to explain everything to me and accommodate me. Prices are reasonable and fair! Would highly recommend.
Nice experience. Allison guided me through the process and even took me to my unit to make sure everything was ok.
This is my second time renting a unit at this location and the staff is super friendly and helpful! I havent had any issues with my previous unit! Clean facility! Super convenient! Jesse took care of me!
Great staff - always helpful when you need them. Compare the prices to Wellington and Royal Palm - you will be vary happy! I have an RV parked and a store room. No issues. All is good.
Very friendly. Very simple and easy process to rent. Property looks well maintained and appealing.
After checking out a few different storage facilities, Extra Space was extremely impressive. I may or may not be renting a unit and other storage facilities were not so interested in listening to my situation. When arriving to this location, I expected to be treated the same, but I was given a tour and options. Definitely the place I will choose if I need to. The staff was absolutely amazing.
Excellent customer service, which was very welcoming. The staff was very explicit in answering all of my questions about their services and prices. In addition, the place was immaculate. Will definetly recommend Smart Stop Self Storage to my friends and family.
Great location, close to the turnpike Jesse and Alison were very helpfull
This place is great! Jesse provided me with great customer service! Pull up you won’t regret it 😍
Moving down from Orlando, Had my truck loaded and not everything fit in my apt. I called the storage place and Jesse said he would wait for me, i made it before closing, He was very helpfull and even got me the address to where i could return the rental truck...great service
I went in just to check prices and Ivette was so helpful and patient with me. She even suggested showing me a few units so I could make a better decision I really appreciate everything she did to help.
Great facility. Bob was amazing. Glorious golf cart ride to see my unit. Friendly. Prompt. Highly recommended. Thanks, Bob!!
Jessie is the best. Always smiling, professional and very pleasant to work with. His facility is very clean and well maintained. I would highly recommend Smart Stop Lake Worth for all your storage needs.
I found Bob to be efficient and knowledgeable about the facility. He was also extremely courteous and professional
I walked in not knowing what to expect - an employee named raisha greeted me and was very informative - she gladly showed me 2 units and was very professional and friendly. She is an asset to your company. Today I met Jesse who was also very professional and informative - smart stop is lucky to have two such wonderful employees!!
Clearly, it is reasonable to expect that a climate controlled storage unit would protect the user’s valuables from rain. Apparently this company does not believe that they are responsible for insuring that the rain does not damage the user’s personal belongings.The climate controlled unit that I stored my belongings in at this facility leaked rainwater onto my belongings. When I discovered the water damage within the unit a few days after a significant rainfall, management has refused to step up and pay for repairs to my property. In fact, management did not even call me back.Do business with this company at your own risk. They are very good at taking your money promptly every month on the first of the month but do not ask them to step up and provide the service that you deserve for the money you pay.
I want to thank the staff at SmartStopSelfStorage for their friendly kind mannerism shown to me, when inquiring about their services for my storage needs. The display of the different size boxes were at my reach and the prices are within my budget. Will be letting my friends and family that I recommend Smart Stop Self Storage. Very attentive about their customers needs. Thanks
I park my vehicle there for many years, easy in easy out, always clean and the staff always stop and say hello when they see us at our spot. Love it here !!!
Wow... I am thoroughly impressed with the service at this facility. Jesse really listens to your needs and works hard to find the best deal for the customer. The facility is also very clean and properly secure. Love renting my 2 spots here.
This location is the perfect location, right next to the turnpike, Bob was a pleasure to work with, We highly recommend this place
This facility is really clean. The manager is really nice
My husband and I were searching for a storage unit for household items before a move. We were greeted and assisted by Raysha. Raysha was very knowledgeable and professional. She helped us choose a unit for our needs. She was extremely patient with us. We will definitely share our great experience with family and friends.