Had a good experience today. From Hector to the Finance guy, The delivery specialist who got the truck ready, to the receptionist who helped setup my FordPass for my brand new F-150. The price was fair, my trade offer was superfair too. All in all between the time i came in and i was driving out it was well under 3 hours and the new F-150 was mine. I have bought many many cars. So far these guys are at the top of my list. I drove all the way from Miami and it was worth it. I strongly recommend them. Would definitely by next Truck There!

Avoid Wayne Akers at all costs. Absolute con artists. I ordered a 2021 Ford Explorer ST to be picked up at Wayne Akers... after a $1000 deposit & 3 months of waiting, my Explorer arrived at Wayne Akers. No less than 12 hours after my vehicle arrived, another salesperson sold MY vehicle to someone else for cash. Be warned, this dealership will do this to anyone if it means they make a quick buck. I took my business to Essential Ford in Stuart & I recommend anyone else do the same. Wayne Akers is as unprofessional & shady as it gets.

Went in yesterday with my boyfriend for an oil change with my advisor was Teresa. She was very professional, spent a good amount of time with us to discuss other concerns, helped us with the display settings and had us out within a reasonable amount of time.My boyfriend bought his truck a few months ago and this I was our first experience with Wayne Akers Ford service, we left very pleased and will return for our appointment with Teresa for the other concerns we discussed.

If you are looking for a pleasant, easy, comfortable car leasing experience then ask for Diego, Shultz and Randall. I usually get so anxious having to go to the dealership because I haven’t always had the best experiences but these guys made my whole year! I didn’t think my credit and price range would let me leave with such a beautiful, mint, brand new Ford Explorer, but it’s sitting in my driveway now! I’m one happy and satisfied girl! I definitely recommend them. I’m for sure a Ford girl for life!

Had a great experience buying my f250. Orlando the finance manager always finds a way to help us the correct way. Wayne akers ford has always been good to me.

Another great experience yesterday buying a preowned ford… Diego the GSM was lightning fast in structuring my deal. Randall was amazing during the signing process…. Thank you gentlemen, much appreciated

This is by far, the best dealership in south Florida for pick up trucks! Hands down! I have bought my last three trucks with Ray and I always get a great deal and a great truck! Orlando Menedez the finance manger is on top of his game and got me an amazing rate. I normally would pay cash but the rate was so good I could not pass it up. Do yourself a favor, I have been doing business with them for over 20 years, go their first and ask for Ray!

If I could give a worst rating I would!!!We brought in our 2017 Ford Edge to be serviced for the windshield washer sprayer this morning. We were driving the vehicle yesterday and the engine light came on. When my husband spoke to the service advisor Theresa & told her that the engine light came on yesterday her response to him was NOW CONVENIENT!As if my husband was lying to her…. How unprofessional & obviously this person is in the wrong position!It really doesn’t matter when the engine light came on our vehicle has a full bumper to bumper warranty on it.We took it back to where we purchased the vehicle Grieco Ford - Delray were there very pleasant and appreciate our business.

Great experience at Wayne Akers Ford! Edson communicated with me via text (my preferred communication). Car was up front and ready for me to test drive! Randall was also wonderful to work with. His demeanor was calm and not at all pushy! Very welcoming and friendly place!

I am very please with the service at Wayne Akers!! Salesman Russ is top notch! Always ready and willing to help in any way and give the best customer service anyone could ask for!! Randell in finance is very helpful and walks you through your car buying experience in the best way possible so you understand all about warranty’s and what you can expect!!GSM Diago Torres gave me the best price for my trade and made my truck buying experience the very best and I would recommend anyone to buy there vehicle at Wayne Akers Ford!I’ve bought many vehicle from them and will continue to give them my Buisness! Absolutely the Best!!!!!!

Do yourself a favor guys order your truck from Michigan theyll give you all the incentives and all the deals you ask for this place tried to take me for $15000 a cheap $60000 truck. I ordered an $80000 truck in Michigan With a 3 year lease for $24000 with 19500 milis inthey wanted 30000 for 2 years thats a $15000 difference. You can order your truck from Ann Arbor Michigan and they will ship it to you save yourself a fortune go somewhere else these people are cons

These pictures are of a brand new $47,000 2021 F150 that was purchased by Ed from Wayne Ackers Ford. Truck was taken back to the dealership with 500 miles on it after Ed noticed the rust and a claim was put it for repairs with Ford, claim was denied.Ed was told by a salesman that several trucks where driven on a parking lot that had a chemical on it and this “rust” is the result. Truck now has 547 miles and is sitting at the dealership because neither Ford or Wayne Akers will take responsibility.Ed is following BBB Auto Laws and Florida Lemon Law procedures, but that is a long process, so he’s paying for a truck that isn’t being driven.To add insult to injury when Ed took the truck in the finance manager address him as “Rusty” and laughed afterwords.Ed was told Ford is sending a representative down to access the truck on 4-8-21, truck was taken to the dealership but no one from Ford showed up. An employee was seen taking pictures of the damages and told Ed he will send the pictures to the representative.The truck is at the dealership and they 10-15 days to fix the issues.Ed has always purchased Ford trucks and this is his 7th vehicle from Wayne Akers. He wants to get these pictures out there so if you are buying or have already purchased a f150 from them to check underneath for rust/corrosion damages.This was to be his last truck before he retires but instead of being able to enjoy it, it’s been nothing but a hassle.

Great place to buy a car, best place for asaveings on your next purchase and great friendly sales agents.

After taking my truck in for service i realize how much of a crook this dealership is! My truck is still under warranty m. So let’s start with that!!!! I took the truck in for a problem that i knew was simple to fix but they told me that they needed to put the truck on the computer for diagnostics. That was over $200 each time; After doing that 4 times and being left with a bill over $1000. To find out it was something that needed to be unplugged and reset! Ever time i come here i have always been up-charged or charged for things that were totally unnecessary. I spoke with the service manager David Benjamin and he did absolutely nothing to fix my concerns. I guess since there’s no cars to sell these days they must rob the customers at the service counter to. make up for the lacking revenue! Totally unacceptable. Stay clear of this dealership!!!!

Stopped by to make an appointment to get an diagnostics ran on my 2016 Titanium Escape...The receptionist was very nice scheduled the appointment for 7:00 in the morning..... dropped the car off waited and waited and waited.....about 9 1/2 hrs. later got a call saying well we got you car to do what the issue was.. However, we will have to keep it for 2 day and you will have to rent a car because we no longer give loners. I said Okay I will have to reschedule.. I picked up my vehicle. after 5pm. to my surprise someone dismantled the control panel. I tried calling to no avail. next day called for 2 hours mail box full...had to drive15 miles to talk to the service manager.... who then laughed in my face and said he was the only one that drove my car and didnt do it . The Gen. Mgr. got involved. did something and popped the molding back in place with no explanation....or compassion for the issue. My advice to anyone who plan on using their services is to take picture so you will have proof of the condition of your vehicle upon drop-off. I will never trust them again.

Thanks to wayne akers ford and orlando menendez the finance manager, the experience is always a great one. Salesman adrian migoyo also helped out very much. Highly satisfied as always

Yesterday, My Husband and I came to Wayne Akers Ford to find our first car. At first we were lost, but a young man name Adrian came to help us. He is very friendly and helpful what we were looking for. My husband and I were so happy with his professional, courtesy and customer service. With previous other dealerships and car salesman, Adrian is one of the best we had. He kept his word about us taking a vehicle home and he did!!! We are very happy.Our finance manger Orlando is so welcoming and caring he made us feel like family. He is straight forward with you and will recommend the best for you, which he did the best for us by financing our first vehicle.As my husband and I were doing paperwork, we were one of the three that sealed the deal with Wayne Akers Ford Car Salesman Pablo, with is excellent service.By far as our experience with Wayne Akers Ford I recommend to come here and ask for Adrian, Pablo and Orlando. They are the best!!! Thank you for everything that you gentlemen did for us. I’m proudly to say that my husband and I are part of the Wayne Akers Family❤️

Just got my new 2021 F150 from Diego Torres and his team. I’ve been going to Wayne Akers since I moved to Florida in 2012. This is my third truck with Them and they always go out of they’re way to find the truck I want without sacrificing my budget. I was also able to get In on 0% financing for 72months to top it off. If your in the market for a new or used vehicle stop by and let them find one gore you to take home!

Excellent dealer, friendly staff and great pricing! We bought our new Bronco Sport from Wayne Akers Ford soon after they arrived on the market. Even though this is a hot model, and many dealerships want over sticker, the sales staff here gave me an outstanding price. Shawntal is their Bronco and Mach-E specialist and was extremely knowledgeable and super communicative throughout the entire process. She even took care of all the paperwork remotely – we just had to come in to pick up our new ride. I highly recommend Wayne Akers for your next Ford!

I just bought my first car on my own and Edson, Micheal, and David made it so easy. They were all so friendly and very knowledgeable. My boyfriend previously bought an Explorer from them and they were so nice I told him I wanted to come back just to buy a car of my own from them.

Thank you Wayne Akers Ford and to Laura finance manager for all your assistance. My family has been buying trucks for years here and you guys always provide outstanding service.

Had alot of help when my situation didnt go threw. they help me get threw with no problem thanks to Laura again thanks alot

My family came in to look at a 21 Ford Ranger the other day, we were greeted by a friendly sales rep Jordan who walked us around the vehicle and took us on a test drive. Jordan was very knowledgeable about the truck and he was able to walk us through the process and explain everything every step of the way, which was important to us as we are not familiar with the process. The finance person Orlando also was very helpful answering our finance questions on that end of the process. All in all we had a good experience at Wayne Akers and would definitely buy here again. Ask for Jordan he was very helpful, knowledgeable and friendly and helped everything go smoothly! We love our truck!!!

Fantastic experience. Great Deal, Great Service, Great Staff. They worked with me to make a deal that allowed me to get the exact vehicle I wanted and stick to my budget. They listened and they adjusted.

Great experience once again. Thank you in helping my son purchase his first car. Shawntel Tomer and Orlando Menendez were outstanding. I wish I could give 10 stars. Thank you, thank you, thank you!!

Wonderful experience dealing with Wayne Akers Ford,Pablo Roman the vip manager was great I brought my vehicle in had it inspected, and decided to sell after receiving my offer. The whole process was smooth and prompt. Thanks again Pablo, Thanks to Michael as well they both did a great job. I will definitely be back again in the future.

One of the best experiences i have had at a dealership. David and JP were awesome and true professionals. Highly recommend this dealership.

I will not buy a car anywhere else! This is the second vehicle bought at Wayne Akers and I was not disappointed. From Guy, my salesman, to the finance department, management, as well as followup emails, buying a car could not have been easier. I highly recommend Wayne Akers Ford!!!Very Happy,

Orlando G Menéndez is the BEST. I swear you can trust him. He is a GOOD worker. He found me the best interest on my FORD F-450 year 2021, I had 3.7 something and I’m more then excited, I still can believe. What can I say.... He is AWESOME and also he treats you like family, I definitely recommend. Thank you again

Had someone pop my side mirror cover off, they fixed it quick and did not charge a dime. Great service!

One more time, I had an amazing experience at Wayne Akers Ford,all the personal are very nice and i got a very good price in my Mustang2021 !!, I want to say THANK YOU ! to Mr. PABLO ROMAN and Mr. OrlandoMenendez for all the services and professionalism that I received from them.If you are looking for a new or used car, you have to go to this dealer andask for those guys.

Shantal Tomer and mr Randell Aiu were professional honest and get the job done without any pressureVery pleased how Shawntall kept the bronco in inventory for meJust Chapeau BasThanks for you guys

This place is absolutely USELESS. Do not come to this place for anything. Parts, buy or sell a car…. AVOID this place. If 0 star was an option I will choose it. DO NOT COME TO THIS PLACE.

First ever brand new vehicle; and it was painless!! Love my new Ford Ranger; a whopper cheers to Derek and Olando the Finance Manager; professional, courteous, patient and on the dot. Recommend? You bet. Yes 100+%*****

I had a great experience buying my F150 2018 through Shawntal Tomer (Sales Consultant) and Michael Corey (Sales Manager). Very respectful people open to do good business. 100% recommended.

Just got my sixth vehicle from Wayne Akers. I keep going back because of the great service I get from the sales and financial people. I have been dealing with Orland since he was a sales person, then sales manager and now financial manager. I appreciate honest, knowledgable people who answer questions and call back with any extra info that I requested.I am not one to make up my mind quickly, it takes several dealership visits, with numerous phone calls and text messages, so I like the patience that is shown. ( nothing makes me leave a dealership quicker than pushy impatient salespeople). This time I also dealt with Rolando and Pablo who also show a lot of patience and knowledge of their product.To cut a long story short, if you are looking for a new vehicle call Orlando at Wayne Akers and be treated right.

Laura and the Wayne Ackers’ team were fair and straight-forward with my most recent purchase through their dealership! Thank you for making the deal as seamless as possible.

I wanted to write this review thanking the whole team at Wayne Acers Ford 10 Ave!!! They really made my car buying experience a pleasurable and comfortable one!! I want to thank my salesman Steve Gilmore... Shantel for stepping in for him on his day off., Orlando in finance making the numbers work hes a genius! They gave me top dollar for my car which helped me get in to the new one !i m supper happy .its my third car Ive bought from them and there will be a fourth !!!Thanks to everybody at the dealership!!!!!

Pablo Roman just sold me a Ford F250, and it was unbelievably fast and easy. Pablo is the best car salesman you will ever meet. He always stays positive under pressure, and he gets the job done quickly. Thank you Pablo! Go to Wayne Akers Ford and ask for Pablo Roman if you want the same experience that I received!

PABLO ROMAN. Treats you like family and goes above and beyond to make you have the best experience. My wife & I have gotten 2 vehicles from him now, both fun & easy. We recommend Pablo and Wayne Akers to anyone looking to be a part of the Ford family.

The Mach 1 I ordered was picked up on Sunday. Everyone did a great job, which made for a pleasurable experience. I would like to recognize Rolando because he was fantastic the way he handled the delivery of my new Mach 1. Also, the car is just awesome.

Reason for visit was a Recall for an air bag, this office took very good care of everything from beginning to end. Thank you for making this an easy experience. Great customer service

Had a great and quick experience buying my new Ford bronco big bend 2021. James Jean Pierre is a great salesman not pushy and very easy to get along with and the finance manager I was with Randall aiu was also a great help. Thank you for the kindness you gentlemen showed. God bless.

Wayne Akers didnt have a transmission specialist to repair my daughters new Explorer. Her vehicle was out of service for over two weeks. They sent here somewhere else to get it fixed. Poor customer service.Why does your dealership advertise known lousy For Explorers with the bad transmission knowing fully well they have defects. Theres all kinds of postings on the internet on Ford Explorers transmissions failing .You say customer service is your Number 1 priority. You didnt do that with my daughter. Seems Wayne Akers Customer service is your lowest concern and you just dont care except to make a sale.I seen your other reviews..haha.Friendly. What a joke.. i dont care about friendly. A dolphin is friendly. My cat is friendly. You dumped on my daughter and left her stranded without a car and nobody to fix. Your customer service sucks!

Pablo Roman sold me a 2020 Ford Ranger and it was an amazing experience. The entire process was much faster than previous dealers that I bought from. Thank you Pablo!

First time thati bought a Ford,best experience ever!!!Diego and Russ they took care of me at sales department and after that Laura did an amazing job on the financial part and recommending me optionals for my pickup.I will definitely come back!!!

My experience with my ford dealer Pablo Roman was amazing! He made the transaction quick and easy. Thank you so much Pablo, I will always com back to you when I need assistance.

I took 2 hours and 21 minutes to get an oil change (only an oil change) with an appoinment. They advertise quick lane service, LOL.

I bought a vehicle with salesman Pablo Roman and I’m very happy and satisfied with everything, they did a awesome job and I definitely recommend this place.

I take both my ford vehicles here they never gave me no problem about anything staff is nice and friendly all around good service.

I have a 2016 Ford F350 with just under 29,900 miles which I took it to Wayne Akers Ford (2000 10th Ave N, Lake Worth, FL 33461) for new Michelin tires and a general 30,000-mile check. I explained to the service writer I had just changed the oil with Mobil 1 and a oil change was not necessary and that I didnt need an alignment for the new tires but Id like to change the diesel fuel filter as a precautionary measure.The next morning I received call from the dealership informing me that the rear brake calipers on the F350 were frozen and the front brakes were operational but needed pads and rotors. I found this difficult to believe with 29,000 miles but I asked the Service Advisor to replace everything necessary so the F350 is safe & reliable. I asked to use genuine Ford replacement parts, not remanufactured parts. I arrived to picked up the F350 and was surprised with an invoice of $4500.00 including an oil change and an alinement I specifically asked not to do. The labor was $850.00 for the brake work alone, which seemed excessive but I was happy the parts were new and I paid the invoice and thanked the service.On my way home I noticed the F350 was pulling hard to the right after the alignment and reviewing the bill at home I noticed the dealership used a cheap conventional syn-blend oil after draining the Mobil 1 synthetic I had recently installed. I spoke with the service writer and he asked me to come back the next morning and they would change the oil to the better full synthetic 5w-40 and investigate their alignment workmanship. My appointment was at 7am however the service writer said come at 7:30 because the mechanics need 30 minutes to get coffee and get going in the morning. I arrived a 7:45am and waited until 11:45 for the F350 oil change & re-alignment.When the truck was brought forward to take home the service writer showed me a print out of the alignment form which clearly showed the non-alignment and the re-alignment from this morning. The service writer explained saying look, it was out of alignment (the red areas) and now its in alignment (the green areas). I asked how could this be (out of alignment) when I was invoice yesterday for an alignment I asked? In any case, I thought whats done is done and Im happy to get my F350 back with everything like new.I left the dealership, got on the highway and approximately in two miles or so down the highway the truck started to veer right. I immediately exited turned around to head back to the dealership. When I exited the highway and stopped to make a left turn toward the dealership smoke began to rise out from the front wheel wells. I drove the final 1/8th mile to the dealership and I began to feel the engine struggling against the brakes. When I pulled into service the front rotors were glowing red and the brake calipers were on fire. The dealership apologized and said they will fix it but I was concerned about additional parts affected by the intense heat such as wheel bearings, seals, rotors, brake calipers, brake hoses, brake fluid that obviously boiled. I couldnt t believe with less than 30,000 miles Im in this predicament. This is my 3rd Ford Truck, prior to the F350 I had two F-450 King Ranch dualies and never had issue like this.I came in for new tires and a check-up on a F350 with 30,000 miles that should have taken one day and it’s taken many days and many trips back to re-repair repairs. I have contacted Ford about the dealership releasing a vehicle to a customer with brakes that seized and could have caused a accident. My opinion is Wayne Akers Ford needs to reevaluate procedures and protocol in the dealership service department. I will not be returning for service nor will I purchase a new 2021 F350 from Wayne Akers Ford.

I had the greatest experience with Russ Stegall salesman and the finance manager Orlando Menendez . They did a fabulous job. And it was fast.

JJ and Al at Wayne Akers have helped our business Appliance King of America and our family for years. They always treat us right and help to get us everything we need. If you want to avoid the runaround and get that good old-fashioned customer service, I highly recommend you see these guys for any of your business, fleet, or commercial vehicle needs.

I have been doing business with Wayne Akers Ford for many years & I have flown down from NYC many times to purchase vehicles here. Russ Stegall is the man, hes sold me many vehicles throughout the years & he knows my taste & style. As a matter of fact April 29th 2021 I rolled out with a New 2021 Ford Escape Hybrid with all the bells & whistles. Russ knows everything about every vehicle at Wayne Akers. Randall Aiu always takes his time to walk me through the contract & explains everything before I sign anything. He make sure you drive out of there happy with your purchase. Wayne Akers Ford is very Fortunate to have these fine gentlemen there. Over-all, I would like to thank Russ stegall & Randall Aiu for alway giving me impeccable customer service served with excellence & hospitality throughout the years. The have treated me not just like a customer but like Family. Thank You guys & I will be back....

Two weeks ago I went to look for a car and I was very happy with their customer service especially Edson who helped find the right car for me and Orlando help me find the best interest rate. Thank you guys!

Shultz & Mendes were a great help in my purchase of my Ecosport. They were so helpful with all my questions. I got a great price, great trade in value, great finance and service package that I am very pleased with them and my new purchase.

Thank you to Russ and Lalla for another great experience purchasing at Wayne Akers Ford

Shawntal was absolutely amazing! She answered every single one of our questions about the new Bronco and set everything up with me when I purchased the car. Management was very pleasant and not pushy at all. Also, one of the fastest car buying experiences ever. All in all, amazing service. I would highly recommend Shawntal to help you with buying a new car! I am so grateful for the pleasant experience and I walked away with a great new Bronco Sport that I am obsessed with!

I bought a 2020 Ford Bronco with Pablo Roman and was very satisfied with both the great service and prices given to me. If youre looking for a new car, I reccomend going to Wayne Akers Ford and getting in touch with Pablo Roman.

Found the truck I was looking for and met with Laura the financial manager and she was great

Super happy with my 2021 Ranger!!thanks everybody for your help and thanks Laura for your advice about warranty and services.Great experience!!!

I’d like to thank David Lalla and Edson, they take great care of me! Got a good deal on the vehicle I wanted! Service is a bit slow but Lalla stepped in and helped speed up the process.. Thank you!

I purchased my 2021 Ford Bronco yesterday from Wayne Akers Ford! My experience with the whole process exceeded my expectations! From getting a call to let me know the Bronco was available to the personal customer service and knowledge I received from first the salesman, Azore Fontanot. He was very detailed oriented with the broncos features and went over them with patience and kindness. As well as, Orlando Menendez, Finance Manager; he introduced himself when I arrived, then later explained in detail the paperwork (and very knowledgeable) and the extras that I was to expect from my contract of my new vehicle. The two men are total Rock Stars!! I would highly recommend Wayne Akers Ford Dealership because you dont just buy the vehicle and leave you can come back with any concerns/ questions and they will assist you.

Had a wonderful experience at Wayne Akers Ford. The whole staff there is wonderful especially Mr Pablo Roman he is the absolute BEST . He genuinely cares about you & has your best interest in mind at all times . I will definitely be going to him in the future when it’s time to buy again . THANK YOU PABLO

I always take my vehicles to this ford dealer for service until now. I have called this service department over 6 times during business hours with not a single call answered. What is the point of having a service extension if no one is going to answer it? Who has the time to wait for a return phone call over scheduling service? What happened to the system online where we could make our own appointments? I am very disappointment in the decline this dealership has shown lately. I will be taking my business elsewhere, were I will be valued as a customer.

We would like to take a moment to personally thank Rolando Santiago [sales], and Orlando [ finance ], who after a very long and very late day [ 10:00 pm, ] stayed extremely gracious while going through all the paperwork. Roandos wife was calling him asking when will he be home for dinner at 8pm, the dealership was set to close, I told Rolando Hey bro, you should leave and get home for dinner, he replied No way, I stay with my customers until the very end no matter how long it takes] . That will always stick with me !! This is our 3rd car purchased from Rolando and Wayne Akers. I would never buy a car from anywhere else, they always go the extra mile and so much more. Orlando in finance also tapered the perfect warranty package for our needs and explained it all down to the finest detail....Thanks again to Rolando Santiago, Orlando Finance, and to Mike [ sales Mgr ] for providing Excellence in your jobs.Explorer Grateful !!!Kenneth and Wendy KronDelray Beach

I visited this place to find a car to my husband I asked for Spanish person can help me, Rolando Santiago is his name he is a nice person you can trust, he help us to find a good deal, he work so hard to find the best for us, always kind, we appreciate all he did for usThe other person we met is Orlando Menéndez finance manager really good person he explained my husband súper clear anything about the good deals in the car, warranty...,I am recommended you to visit the dealer if you want a buy a car you going a find the right people to trust, we are so happy my husband found his dream carI don’t want to leave out Michelle thanks everyone

So Happy with my new truck!! Ray has been a huge blessing and game changer in the big purchase for me... I was a first time buyer on my visit and it was Beyond Simple. The entire process was stress free all thanks to Ray

Very disappointed in the service department as a whole. This was my 2nd or third time here and generally its been okay. Something was draining my batteries and after 6 days of holding my truck they told me that it was my after market air bag suspension that was drawing it. No problem but after giving them this information at the onset and literally letting my truck just sit there for 6 days only to find out that the mechanic disconnected the air bag system without telling the underwriter. I receive three separate phone calls saying they cant find anything. Finally I try calling to notify them Im coming to get my truck and I get the perverbile I was just getting ready to call you. Dont mind the fact that NO ONE answers the phones when you call. So I get charged a $300 (total with tax) fee to diagnose a problem that I suspected from the start, and after 6 days of telling me nothing could be found, it still isnt fixed because they wanted another $500++ to fix a wire. COME ON! If FORD motor company has to make its money by taking advantage of customers like this thats pretty sad. I have been a loyal Ford customer for many years and quite honestly am extremely disappointed in how this dealership runs its service department. There is more to this story but felt like this had to be shared.

If I could give 0 stars I would! Stay away from Wayne Akers. Brought vehicle in due to paint peeling in June, they painted it, looked great. Then the other side peeled, they painted it, looked great. That’s when the drama started. It took them 5 months afterwards to fix the leak due to an improper placement of the windshield after I mentioned several times that’s what the problem was. Now after all that I noticed there is a paint issue again. I don’t have the energy to keep going back. So much for convenience, this was anything but. I’ll drive the 20 minutes to a different dealer. Good luck trying to speak with the General manager of this location as it seems they are a figment of one’s imagination and the employees have great way of deflecting the conversation. I’ve spent so much time at this location I was beginning to think I worked there. Oh, and the funniest story was just recently when I received a call from their Collision dept advising me my car was ready to be picked up. I called and asked are you sure it’s mine? I advised this associate my car was neatly parked in front of my home. It would appear those Service Dept control tags they use are recycled. Get your act together Wayne Akers!!!

My 5 stars goes to Pablo Roman ... because he went above and beyond helping me find the perfect car for me and my husband !!!! He is a honest and caring person... and now we are very lucky to have you as a family friend !!!!!

Great buying experience with Edson and Orlando! I highly recommend them both!

I went to Wayne Akers ord and Pablo took care of me. It was a great service, I am very pleased with the team specially Pablo Roman. It was a smooth and efficient process. Fully Recomended.

Its unfortunate that the car of my dreams was at this dealership. The used car Ive been specifically looking for came up at this dealership as a trade in, and was showing that it was listed on their website for a few weeks now. The receptionist and sales women, Shawntal, were kind and extremely helpful. But that feeling changed once I asked about trading in my car. After doing a KBB value for my car, they offered me way below what it was worth. But then proceeded to tell me it was because they had to clean it and put new tires on it to sell it (the tires on it are 5 months old and have barely seen 100 miles). I decided to not trade it in. But then they showed me the final numbers and all the fees. I asked them to work the numbers to stay within my budget and the excuses I got didnt make sense. First, I was told they couldnt help me with fees because I wasnt buying a New Ford. Then, I was told the fees are to cover the expenses of the tires and detailing the car went through to be sold. I decided to go through with it because it was the car Ive been looking for. I almost walked away because of the finance guy, Orlando. When he showed me the final price in his office I asked for him to work with me a little more on the fees and his excuses were: the new owners wont let me and you told Shawntal you were fine with paying this much before you came in, which I never said, nor did we even discuss a final price. But then he decided to play the someone else wants it card by telling me someone came in today trying to buy it and if I dont take it they will call the other person to come get it. Which I know was bull.And the last thing that really upsets me is when I drove my new car home and moved all the seats there was old gum stuck to one of the seats, sand all over the back seats and trash under the front seat. THE CAR WAS NEVER DETAILED!!I would highly suggest taking your business elsewhere and not deal with a scummy dealership.

The car I wanted was in perfect condition and Azore was able to get me a great deal, rather quickly too, he’s the man! and also Randal was able to put together a finance plan that was reasonable and affordable, quickly as well. I was treated amazing and I highly suggest this location.

I bought a new 2020 ford escape here with the help of Diego, Guy, and David Lalla. They were patient and kind to me and theyre just the best. And I love my car!

I purchased two cars from Wayne Akers Ford this week and I could not be happier with the service, price and convenience of the entire transaction.Russ my salesman and Diego the General Service Manager could not have been more professional or accommodating.Diego even checked in this evening to see if my daughter loved her new car!These guys are honest and straight forward salesman who won’t waste your time with nonsense, lies and bait and switches.Stop in and give them a look if you in the market for a new car.

I recently purchased a Ford Explorer from Wayne Akers Ford and had an EXCELLENT experience. The sales representative Brandon was very professional, courteous, friendly, and knowledgeable to my purchasing needs. Brandon made my new vehicle investment worthwhile and hassle free. I am very satisfied with the service and competence portrayed by the salesman (Brandon) and the staff at Wayne Akers Ford. My transition from my old Ford Explorer to my new Ford Explorer was made uncomplicated and worthwhile. Thank you and Kudos to Brandon and Wayne Akers for superb service!

Recently purchased a 2020 Ford Explorer. Had an excellent experience. Our salesperson, Josh, was helpful and accommodating. With the craziness of 2020 really needed to handle this process remotely. Josh took care of everything, including getting us a good price for our trade in vehicle. After a few texts and emails, the deal was done and Josh showed up at our home at the exact time he said with our shiny new red Explorer! Would certainly recommend Wayne Akers Ford.

Great experience at Wayne Akers buying my Ford Fusion. Its been about 8 months since I purchased my car back in March wanted to really wait before giving feedback to see how car and service experience went after the sale and its been nothing but great even with the pandemic going on. I had gone to several dealerships for 2 weeks before going to Wayne Akers and the minute Josh took us for a test drive in the Fusion I was sold. The last time I bought a Ford was back in 1994 when I bought a Mustang. Ive had Chevy, Mazda, Toyota, Dodge and Hyundai since then and I have to say the happiest most enjoyment Ive ever had since my Mustang has been the Ford Fusion. Love this car. I was under a time crunch to purchase since my last car caught fire due to manufacturer issues and Josh and his team worked late until 9:30 on a Sunday night to make sure I got a great price, financing and the car totally detailed before they closed. I had my first complimentary service in July and the service was great as well. They accidently left the top antenna off when they detailed it and I didnt realize until I got home, accidents happen, I called back the dealership and Josh graciously offered to bring the antenna to me since I was a half hour drive from them. He dropped by the next day and even installed it back on my vehicle before I even knew it. My next car is definitely going to be from Wayne Akers and highly recommend to anyone else. Ask for Josh when you are there!

Fantastic dealership! We had a Mercedes sprinter 2017 that was a lemon. Mercedes of North Palm treated us like garbage. We ended up in a lawsuit and won. We fell in love with the deals and the family here at Wayne Akers Ford on 10th Ave. We are ecstatic driving away in our new 2021 Ford transit . Thanks for treating us right and to value customer service. James Pierre is the jam!!!

Excellent customer service from a team of true professionals! Special recognition to Christian in the Service Department and Edriz in Customer Care! Both were warm, friendly, welcoming, efficient and very good at fulfilling their respective responsibilities! It was my first service visit for me vehicle and it was a great experience! Well done Wayne Akers team! I appreciate you! Pete Bramm

I recently had my vehicle repaired at the body shop and Juan was the gentleman who helped me through this process and I just wanted to say that I am super happy with the beautiful job performed on my vehicle. I am super satisfied and happy with the outcome. They also washed it and gave me a super clean car and was very shinny. I am very thankful and give them 5 stars! GREAT JOB TEAM!!

This is my second purchase from Russ, Diego and Randall at Wayne Akers Ford and I couldn’t be happier. Awesome people, awesome place and will purchase many more from them. From start to finish made everything easy and up front. Don’t shop anywhere else for your vehicle.

My experiences with Shawntal was unforgettable. She is knowledgeable, professional and nice.Thank you!

Has a Great experience, did not feel attacked it was very calm am exiting getting my Ford Fusion with Pablo from Wayne Akers Ford.

I bought my son a certified preowned Mustang at WAF. From the minute Brandon met us we were given first class service. The sales experience was smooth and efficient. The next day we noticed a blemish on the trunk. I contacted Brandon and he immediately arranged for us to bring the car in and take care of the issue. I would absolutely recommend the dealership. Ask for Brandon when you get there!

Great customer 👌service shuttle ride back home and pick up to return for my car I felt important.

My experience with the service department at Wayne Akers Ford can best be described as exceptional. No surprises and no runaround. On my last visit, John, my service manager, went out of his way to take care of me and my vehicle. The service department and reception staff at Wayne Akers are friendly, polite, and accommodating, and I would definitely recommend them.

Took my car to get a tire patched. After waiting an hour and 50 minutes for a single patch to be complete, I get home and realize that all of my lug nuts are completely loose.Don’t recommend, every service I’ve ever had there even if I had an appointment just for an oil change takes a minimum of 2 hours. And now leaving all of my lug nuts so loose that I can take them off by hand I am hesitant to ever go back again, even after having bought my car there...

Service department needs some serious customer service training. Absolutely unorganized. Things have definitely gotten worse over the past year, I will not be returning.

Really good dealership to work with. Weve been buying from Anthony Bennett and his team over the 2 decades, and its always an easy process for the family. They made the transaction quick and safe, as usual.

The mechanics and the manager here (Dave have no clue what theyre doing) I wouldnt recommend going to get anything done here.

Wayne Akers never disappoints me. I’ve purchased two cars from here and it was the best decision I’ve made. I highly recommend Joshua he got me a great deal and his customer service was excellent. I will definitely be back to purchase another vehicle from here

Wow this place is a joke !! The manager Diego was very unprofessional as he sold me a truck and while I had to wait less then 24hrs for a check from bank he sold to someone else who paid more. They don’t care about customers or relationships they make only making as much money as possible.

Just bought a used F-150 with low mileage for its age, super clean condition, couldn’t be happier. Salesman Josh Lemay helped me out, awesome guy, I knew in 5 minutes I could trust him. Anybody looking for a reliable/quality used work truck, go see Josh at Wayne Akers Ford.

I have to tell you I have been dealing with Wayne Akers Ford for over 30 years. In May 2020 I made the biggest mistake of my life and I bought a Honda. Go forward five months I am now driving a Ford 2020 explorer I am over the moon with excitement. Rolando Santiago, Anthony,Randall Aui, Mike the manager went above and beyond to help me and make me happy also a former salesman Mike Leed had his hand in the pot I cannot tell you how excited how happy I am with how I was treated and how they went above and beyond to make sure I was happy and where I wanted to be. Thank God for men like this they take care of their customers and are so willing to helpIf you are ever in the area and you need a new car you need to stop at Wayne Akers Ford, Lake Worth, Florida. and see these men 100% helpful.

Great service. They actually said some work didnt need to be done yet that I thought I was due for. Ive never seen a car dealer pass up an upsell before. Ill be back for sure.

I just purchased a 2020 Explorer, JP was my sales person. Hes absolutely the best. My new Explorer comes with all the bells and whistles, JP was kind enough to sit with me, download apps, and show me how all this stuff works. I couldnt be more pleased with my Explorer and JP! The General Sales Manager, Diego, was equally helpful. He worked very hard with JP to get me where I wanted/needed to be, financially. I will def be making future purchases at WAF, as well as I strongly recommend this dealership!

It’s amazing when they want you to buy a vehicle, they call you 10 times a day.I need to get my car into service and I have called 5 days in a row and cannot get a human on the phone.I called Al Packer Ford a human answered and gave me an appointment for tomorrow morning.