Very professional and efficient my insurance was canceled from another agency... I called Estrella and Natalie had my policy ready and effective. One week later I bought a new car and sent information over to her and I received a email with my new policy info... will not use another agency ever... thank you Estrella
Awesome insurance company! Highly recommend their personalized services. They have the best professional and friendly agents!
Highly recommend.... My experience has always been pleasant and professional with Great pricing and auto pay.
Christina is the best! Super helpful and very responsive.
By far the best service I’ve ever received. I was taken care of immediately. The staff was very professional, friendly, and informative. Low rates and very helpful!
This agency was so helpful and I would recommend them to anyone! Very good rates and staff!
Cynthia is very pleasant and helpful and very good at helping you find the best coverage for your needs.
Very good people affordable nice people answer your questions make sure u get everything you need .
Great Customer Service
Best car insurance prices in South Florida. Cynthia is AMAZING. I’ve been with them for years and I’ve never been disappointed.
Very knowledgeable! Thanks for all of your help!
Update:The Agent has been very helpful since then, thank you for the improvement.
Its not too often you walk into an insurance agency and it feels warm and inviting. Youre usually stressed thinking about needing insurance quickly and not knowing what company will be the best and still am affordable option. This agency was amazing. Natalie and her team are very knowledgeable and took the time to explain all my options. Very patient and professional yet most importantly made me feel like I was family. Never felt pressured or worried about the policy I was choosing. Thank you!! This agency is highly recommended for anyone needing insurance or wanting to change your current company.
I called on the morning of Monday of last week and spoke with a young lady of whom I gave all my information and was told that I will receive quote in the afternoon which I did not. I called the following day yet again and was told that I will receive a call shorty which I did not. A week later and still no call, I called in that afternoon to inform the manager about my complaint to a lack of acknowledgment of the error on there part. I like their advertising but there customer service is horrible.
Great service and staff! Got me the best price too. Good savings for sure.
Super amazing office. Nice place and knowledgeable staff. Quoted around but they had the best prices.
My experience was very welcoming and very professional. All my concerns were met in a very efficient way . I enjoyed the time I spent in her office.
I love the friendly service at this place! A very professional, polite and friendly person you will encounter at this Estrella insurance agency. Natalie will always try her best to find you the best rate for you, she will also give you advice and share her knowledge to help you find the right service and price youre looking for. I highly recommend this Estrella office located on 4651lakeworth rd, Lakeworth, FL 33463.
This office has one of the fastest answers and good service to its clients, I recommend it 100%
Dont even waist your time they over price they lie and not responsible.
Professional and polite staff.
Can’t get a single person in a company to call back or be relatively on point
Very unprofessional,dont no how to treat a customer,dont tell you the truth,the said something at the first time and later said something different,went I opened a policy one lady tells me something and later the manager changed,went you call the person who answered the phone doesnt haw to answer your question,then she told you the manager is going to call you back and never return your calls over and over and over,then went you get tired of this you have to waist your time going In person and they told you THE MANGER IS NOT IN TODAY SHE WILL CALL YOU TOMORROW WHICH YOU KNOW IS NEVER GOING TO HAPPENS
Got here at 9:30 am. The sign says they open at 9 and nobody here and they knew I was coming. Bad service
Excellent!