I highly recommend The True-Pros; Jon V. is the most conscientious & kind service professionals Ive come across in a very long time. Hes extremely knowledgeable & will go that extra mile for you. If youre in need of excellent Plumbing/HVAC installation &/or repair, look no further...call The True-Pros!
The True-Pros are just that - True Pros. My family and I have used them for plumbing and a/c. They are prompt, courteous, and knowledgeable. They and their office staff are so pleasant to deal with. Important because if youre calling them you are probably not having your best day. We will use them again.
Hi my name is Paula. A few nights ago I had an emergency with my AC and True-Pros Inc., sent somebody over the next morning. I spoke to Daniella. I don’t know these people, and I don’t get kickbacks. I’m giving you a review from the bottom of my heart. Daniella, was incredibly professional, sweet, kind, and helpful. I expected to get ripped off, as many new customers do. And sadly, mostly to women ! 🥲. Well, to my surprise, this was probably the BEST service call I ever had in my adult life. They are so professional, knowledgeable, and wait for it… Something rare.... NICE ! I don’t know about the rest of you, but usually you don’t get a “cocktail” with all those ingredients. Usually, you get 1 out of 3. On a 5 star rating, I give this company 25 stars! I HIGHLY RECOMMEND this Company. So you’re asking, what do I get out of this? Very simple. I now have a company I can totally trust!(for as long as I’m alive). They are wonderful. Don’t walk, run, if you need help.Give them a call. Signed, a very happy camper.
True pros are a great Reliable and professional company.. I was having a problem with my AC I called the office the secretary was so efficient had a technician out to me in no time… he took the time to explain everything to me awesome service!!
Jon was prompt, professional, courteous, and clean. He installed an instant hot water faucet and reverse osmosis system. He was flexible when another contractor was running late. Definitely plan on using them again.
On time and very responsive Used many times and always first class work. Never a call back. Used in three homes.
I am happy my friend recommended True Pro to me for my air conditioning maintenance. Coming from NY and not knowing anything about central air conditioning,, Jon explained everything to me. He was very knowledgeable and patient with me as he explained things. Most of all, he is the owner and technician who came to my house. I liked this idea because as the expression goes “ he has more skin in the game”. A bigger company that manages many employees, has another approach to business. For me, I will go with the smaller companies.
From receptionist to mechanic very professional on time and work well done recommend them very highly
My AC was leaking I hired this company to come see what’s going on. When the tech arrived he told me that I need refrigerant which I didn’t need, and charged me $ 383.00 after he got that money from me that’s when he told me I need evaporator coil which had warranty on it. He told me I’m only gonna pay for labor I was like ok we can do that.. so when he ready to come he told me the labor cost is $1182.00 so he will give me a discount of $200 which came to $982.. so basically they were trying to ripped me off.. even PHD degree doesn’t pay that much.. so I hired another guy he charged me $300 and he was done in 3 hours to do the same job that this company charged me $982 for.. so you mean to tell me you charge $327.33 an hour to this? What are you? A freaking doctor. So you went to school for 10 years? To come out here and charge $982 for a job.. get out of here..
I recently called the true-pros with an issue regarding an air conditioning repair and I spoke with Jon. I have to say that his level of expertise within the air conditioning and hvac service industry is a true relief to someone who is in need. The issue was a simple fix with the condensate drain and Jon was able to identify it within seconds. Since the ac repair I haven’t had one issue and I would highly reccomend the true-pros to anyone in need of air conditioning service. Thank you again for the fast service and amazing job done!
What a great experience I had with Tru Pros! John and his team showed up on time, were very neat and clean throughout the entire process and delivered professional, high quality work. I would highly recommend Tru Pros for all your plumbing and A/C needs. If you are looking for amazing, hassle free service, give them a call you won’t be disappointed!
Great experience fast and efficient.Will definitely recommend and use True Pros again.Thank YouJon and True-Pros
Jon always comes through when no one else can. Very professional and knows what he’s doing.
True Pros repaired my hot water heater by replacing a heating element and the thermostat for MUCH less than replacing the whole water heater/tank! They were punctual, worked fast and didnt leave a mess - I highly recommend these guys.
Great service and professional with availability and attention to detail. We hired True-Pros to finish a job that left us stranded after hiring and firing a unprofessional company that created more damage during our flood related renovation and luckily True Pros was able to not only install our utilities but also were able to reverse some mistakes the other contractors made.We ended up hiring this business as our go to and maintenance company and they are always reliable, efficient and they are honest.They may not be the cheapest service but they are always there to fix things, fix whatever part quickly, without damaging more, having the homeowner paying more money to other companies leaving messes like many other places. At this point we are happy to have found a honest contractor that isn’t shady, fixes things fast and neatly and doesn’t leave us hanging for months with parts.
We called True-Pros for 2 different issues in the same week. Jon rearranged his schedule to come out and assess our issues which are quite serious. The work is being done end of the week so I will update my review then. So far, this is an honest, high quality group from Daniella who schedules and follow up to the owner coming out himself to help and advise us. It is refreshing to find people like this.
Jon arrived on time, to re-route a hot water pipe from under the slab. He navigated the situation and proceeded to find the best, least costly way of installing new pipe throughout the attic into the wall. I was so impressed with his expertise and his consideration of my furnishings and my concerns. I would strongly recommend him for all plumbing and air conditioning services. A perfectionist, totally committed to customer satisfaction.
They always show up ready to complete the work perfectly all the time. He is the best of the best!
As soon as you meet Jon, you will delete all other numbers! Honest service is priceless! Thanks Jon!
We were in a time crunch and Jon came out to our house to install a new hot water heater since ours just died. We were having company stay with us and Jon saved us because we didn’t have hot water. He was on time and they communicate with you! It’s a great attribute. Jon is neat and has his work is impeccable. We would definitely recommend them!
My experience with this company was outstanding. David was very professional and explained every step thoroughly (jetting line). I’m very confident that my problem was resolved. I highly recommend this company. Couldn’t have been more pleased.
On time and very plesant. Knew what he was doing and seemed to be giving the a/c very good service. I feel safe my unit will do well this summer. I was also impressed with the customer service rep. who called me quickly and very friendly and had me set up for his visit within an hour! KUDOS TO YOUR PROFESSIONAL ATTENTION! Thank you
The owner Jon is a reputable and skilled professional.I highly recommend The True-Pros.
Excellent communication, excellent service and very professional.
John Vinas has done work for us in the past, always dependable, reasonable rates, and a pleasant gentleman to boot! I highly recommend The True-Pros for all A/C and Plumbing work you might need!
Did complete service of AC. Great job. Took time to explain repairs and suggestions for future maintenance by homeowner.
We needed a plumbing inspection for insurance. Jon was prompt, efficient, thorough, and didnt overcharge. Id definitely use True-Pros again for my plumbing needs.
The True-Pros are very knowledgeable, fair, brilliant and professional. We are so glad that they had been recommended to us. Our AC is performing much more efficiently and thoroughly since they have been servicing our home.
The Tru-Pros really amaze in service and responsiveness. Our mother just moved in with us and we needed a shower/bath faucet completely rebuilt - the first night of her arrival. Jon was on-the-spot with helpfulness and immediate attention. Never before experienced such good plumbing services. Thank you Jon!Howard, Randi and Mom.
Dear Jon,Just a note to inform you that we are extremely pleased with the services that your company, The True-Pros provided to us. Jon came out to our business to evaluate the problem and recommend the perfect solution. Jon was very courteous, professional and knowledgeable. Jon was always available to answer our questions. Jon is a TRUE PROFESSIONAL!Thanks Jon,Charles@Palm Greens Recreation
First, I will say that the Tech was upfront and informative. He did not try to push or over sell products or services.Secondly, he was mainly concerned about making sure we understood what he said and how he recommended we solved our issue. He was clear, concise and wanted to make sure that we did not spend money we did not need to spend. He want to make sure we did what was best for our budget.Finally, he advise us of the yearly maintenance program when asked. Again he explained everything clearly.We will definitely recommend him and this company to others.
As usual everything was tops in every respect. Very polite an efficient. Ill recommend your company to anybody....as I have done in the past.Thank you for a job well done.
A great experience from start to finish! Thank you Jon, and the installation team Dennis and Benny. I recommend the company to everyone!
Great installation,,of a c the team did a professional installation!! .will recommended true pros lnc to my friends!! Thank you again!!!
Another excellent job by the True Pros . Thank You !!
T he tech was a man of his word.He did exactly what he said he would do. He was friendly, helpful, and very knowledgeable. He left everything spotless. I would highly recommend True pros for their availability, price, and service.
The True-Pros service was professional, timely and thorough. I would highly recommend this company to a neighbor or friend. Thank you !
Jon is very professional and knowledgeable. Did an amazing Job!
Jon & Harry are the very BEST! Quality work that you can count on! The most reliable, honest, knowledgeable guys you could ever wish for. I’ve used the them several times, and referred them to friends & relatives. Everyone was happy with their professional friendly service and a job well done.If you want your plumbing problem diagnosed correctly & repaired properly, DO NOT WASTE YOUR TIME & MONEY WITH ANYONE ELSE!!! CALL THE TRUE-PROS NOW!!! They KNOW what they’re doing, and are not going to screw you over! You can trust them, and you won’t be disappointed.
These really are the True Pros! I have never been let down and my loyalty continues. Thanks again Joe!!
Jon showed up on time, he is highly capable, and did an excellent job.
Jon was friendly, thorough and honest. He advised me on what I could do to check some things before dropping a bunch of money to seek out a leak. Will use them again when I need them.
Jon came in and was so knowledgeable. It’s very difficult to find a trustworthy tech as well as a company I’m so happy we found Tru-Pros and will be using them going forward for plumbing and A/C work
Jon was highly recommended to me by 2 different people for a slab leak I had at my house. Jon and Harry came to my house on time as scheduled. He found the leak under the slab and made the repair. He also replaced my 9 yr. old water heater, since he had to drain it to access the leak under the slab. Both men were professional and knowledgeable. The job was completed in the time promised, and for the price quoted. I would recommend them. They are The True Pros.
This company is awesome!! Very easy to get in touch with them and they do amazing work on time every time.
My husband and I have become very handy over the years as our experience with service providers in the past has never been positive, that is until Jon from True-Pros helped us with a plumbing issue we couldnt tackle ourselves. My experience with True-Pros was exactly that. Jon is a true professional and I am grateful for a job well-done!
Called 15 other plumbers no one would come out. True-Pros not only came that day they were there within a couple of hrs. They are friendly, fast and provide excellent quality work. Without saying how much I paid Ill tell you that it was hundreds less then what I expected. When you find a great company never use anyone else. This is that company
John was amazing and so so very nice! He put in new faucets in our shower, a new faucet in our kitchen and also a toilet in the bathroom, he couldnt have been nicer and his price was just as he promised! Ive had many of service men in our home and he truly was the best, he cleaned up after himself and left everything spotless! I would recommend John to anyone, they would be extremely satisfied! Thanks again John you were great!
Jon from True-Pros is exactly as the business name suggests, True Pro! I would recommend tis business ess to all my neighbors and friends.
My technician seemed very knowledgeable and made some good recommendations for my air conditioning to work more efficiently. The price was reasonable and most important I trust the technician.
Jon Vinas is a pleasure to work with. A true professional, timely and courteous . Exceptional quality work !
Had a great experience with Jon at True Pros. I had to call a number of plumbers before him, and getting an answer to my problem was difficult. He answered me straight away, was able to come out to my house the same day, and the price was very reasonable. Very satisfied. Dont hesitate giving this company a call.
We needed a professional and honest inspection of our pool heater. I made and appointment with True-Pros, the time was confirmed with a phone call and e-mail. Jon looked at all the different parts of the heater, gave us an estimate, and completed the work the same afternoon. The cost of the repair was much less a total replacement and was done just in time for this weeks cold front.. Thanks.
We had a pipe leaking in in the slab in our garage. I called at 8 am on a Monday and they were able to get to me by 11:30 am that morning. Jon and Harry we extremely professional, knowledgeable, and friendly. They did an unbelievably thorough job detecting where the leak was coming from. They found the source of the leak and scheduled us for repair.Jon said they would be here between 8 am and 9 am to start the repair job. They were here at 8:45. For some reason my garage slab was a good 14 inches thick, instead of the standard 4 to 6 inches. Jon and Harry handled this unexpected hurdle with ease. Even with that much concrete, they were able to get to the pipe. Which was Incased in the concrete, and repair It with very little demolition to the garage floor. Jon and Harry had us back up and running by the early afternoon and the garage floor looks like nothing ever happened. These guys real are True Pros! I would recommend them over and over. If you can, ask for Jon and Harry. Those two guys are AWESOME!!!!
Jon absolutely came to my rescue. He was charming, professional, and most importantly, he got the job done ! Thank you Jon, and thank you True-Pros!
Jon and his team are wonderful! Immediately Jon was responsive to our air conditioning issue and had it fixed within the same day. I have used other HVAC companies before and had to wait around for a call back and or service but not with this company. I will only use True Pros from now on as they were friendly and made me feel comfortable with out nickel and diming. My air conditioning was working better then ever after the True Pros left!
We had the best service from True-Pros. They were the only one to answer our call on a Saturday evening after calling around to more than 5 plumbers. Jon came out to our house in less than an hour and had us all set in under 2 hours! Totally great service, he solved our problem like he would his own. Thank you for the great service! Highly recommend this company to anyone.
We lived in a townhouse and were the second unit in. The AC line that went from the outside unit to the inside one was leaking. Problem was it was buried underneath two driveways. Aspen AC was the company I had been using previously and they said they would take care of it. After numerous request to have Aspen do the job I gave up hope and began looking for a company to do the job. I contacted 10 AC companies and most told me over the phone they were not interested in the job because of what the work would consist of. Those who did show up for an estimate, I never heard from them after they left. One day while driving I saw a work van that said they did both AC and plumbing, The True-Pros. I figured if anyone wasnt afraid of digging a ditch and replacing the AC line it was the True-Pros. I was correct, Jon and Harry agreed to do the job and they did a great work. They called when they said they would and arrived to do the job when they said they would. We continue to use The True-Pros for our AC needs.
A fantastic experience! These guys are True Pros! They showed up on time. They were very clean, knowledgeable, honest and respectful. It was nice being educated and not sold. I would certainly use them again and would absolutely refer them to family, friends and colleagues.
Jon and his team are a pleasure to work with. They are responsive and 100% dedicated to customer satisfaction.
They did what they said, when they would and how they would. A whole house repipe in two days on budget. Wonderful demeanor and extremely confident. Can’t say enough good things!
John and his team are simply the best! I cant say enough but just know that whenever I need a plumber, The True-Pros are my go to guys. Thanks again for the expert work!
I discovered a leak from my water main outside on Sunday afternoon and called Tru Pros to leave a message. I found a live person on the other end of the call and had a prompt, professional, expert plumber on Monday afternoon. Jon is a detailed expert at what he does and the most pleasant and polite person. I would highly recommend The Tru-Pros to everyone in need of plumbing, water heater or HVAC work.
Honest plumbers! Theres really not much more to say! Ive been working on rehabing and updating my home for 7 months, this is the FIRST plumber I would call back! They showed up within two hours, their prices are reasonable, and they went above/beyond!
Our project turned out great on time and exceeded expectations.
Did great job repairing A/C
Had a leak at my water meter. It was fixed in less than one hour. This company is excellent and straight forward with invoices, no hidden fees. Thanks
The True-Pros live up to their name. John is amazing! He is truly professional, friendly, and honest. I recently moved to Lake Worth and was in need of help with my air conditioning. I first went to the company that installed the air condition unit as it was under warranty. They were so bad that I went in search of some other help and found Tru-Pros. John took great care of us and a potential huge issue was resolved. They are my go to company now for all plumbing and heating and cooling needs. Highly recommend them.
This is the best plumber in Florida!!! Knowledgeable, Experienced, Caring, On Time, and I just cant say enough about The True Pros. Thanks Jon!
AN EXCELLENT COMPANY WITH TRUE PROFESSIONALS---- JON KNOWS HIS CRAFT AND GOES WAY ABOVE THE NORMAL TO ACHIEVE TOTAL CUSTOMER SATISFACTION--HE IS FRIENDLY, THOUGHTFUL,THOROUGHI HIGHLY RECOMMEND THIS COMPANY TO ANYONE SEEKING SUPERIOR SERVICE FOR AIR CONDITIONING AND PLUMBING PROBLEMS
Great service! Prompt, friendly, answered all my questions, very knowledgeable. Cleaned up too! Highly recommend!!!
Professionalism and followup are excellent with this company. Best Plumbing and Mechanical Company I have found in this area.
John & Harry are the greatest!! You can NOT find nicer, more efficient people!
Service was excellent
Very reliable and trustworthy!
Good job
Great work!
Outstanding
Real professionals