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Gregs Automotive Certified Services
3329 Mt Diablo Blvd, Lafayette, CA 94549, United States
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Gregs Automotive Certified Services

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Ni
Review №1

John and team are knowledgeable, they listen, and do quality work. The detail they document of the work performed is also highly appreciated. Highly recommend them to anyone looking for a quality mechanic for their car or truck.

MB
Review №2

My daughter took her old LR3 here for a check-up before a long road trip.They identified several items that could have been a real problem and fixed themA very pleasant experience.Courteous service and they appear to have done an excellent job.Thanks!

Mo
Review №3

This was my first time here and this place made a lasting impression. In the past, Ive gone to other auto shops and had my car misdiagnosed. (Because their intentions was to get as much money from me as possible.) That was not the case here. I brought my car here for a full tune up and they did great. The thing that stood out was how transparent they were. They took pictures and videos of the problems I had with my car. The service manager John was very informative and helpful. They have pandemic protocols in place. I would highly recommend this auto shop because of their transparency and honest intentions. And I plan on returning in the future when my car needs it. Thank you very much!!!

Er
Review №4

Ive been using Gregs automotive for years. That in itself tells you that I must be satisfied with their prices and work. This time they replaced my starter. Truck now starts. Good job.

Ma
Review №5

Fast service, fair prices, gave me good advice

To
Review №6

Great people, great service, fair prices.Toris

Ch
Review №7

I have an older Landcruiser needing some parts and work. John was helpful from the start, found my parts, and fixed everything on schedule. They are friendly, nice and competent. I really appreciated their excellent service.

In
Review №8

Thank you so much for helping us when we needed it fast!

To
Review №9

I went in for a leaking radiator to be replaced. The owner, Greg, was nice on the phone and quoted me one price but when I got a call from John it was $300 more than I was quoted. I managed to get it $150 lower but John told me I was taking money away from his worker. As it was they quoted me $380 on an after market radiator that you can find online for $100. Don’t go here. I was a repeat customer but never again.

Fa
Review №10

Gregs automative did an excellent job mounting bicycle hitches on two of my cars (Subaru Legacy and BMW X3).They also did a courteous job of fixing my cars loose rear bumper.They are professionals. F Partovi

Mi
Review №11

The staff there is very well trained. They are friendly. They tell what needs to be done. Also they recommend other services that will be necessary in the near future. I have been going there for years. I trust their quality of work.

Co
Review №12

They always take Great care of me. They prioritize the important things that need to be done first. Greg, John and the guys treat you like you are family. They wouldn’t recommend something that they wouldn’t do on a family members car!!! Honest and Trustworthy!!!!

le
Review №13

My front suspension never felt as good as it does now

No
Review №14

The service was done to a T and I am now using this as the shop I will go to if I need any work done further.They are trustworthy and helpful. I highly recommend this shop to fulfill your needs.

Ro
Review №15

From start to finish my experience exceeded expectations. John walked me through everything at the beginning, a couple hours later they sent me an email along with a follow up phone call and broke their evaluation down into 3 categories: Good, Needs Future Attention, and Needs Immediate Attention and they provided pictures with every bullet point so I could see what they were looking at. When I called back to ask about an issue my previous shop had told me about, John walked out while he was on the phone with me and checked it out himself and gave me feedback. Truly phenomenal customer service.

Ka
Review №16

My sister and I were visiting from out of town, and we had an issue with our tire. The people here were so nice and helpful! They fixed our tire in about an hour and made sure everything was safe and fixed before they let us leave. They were so gracious and didn’t try to take advantage of the fact that we were from out of town and had to get our car fixed ASAP. I would highly recommend them!

Ch
Review №17

These guys run a very clean shop and are price competitive. John went out of his way to make sure my repairs were completed on time.Very happy with the professional and courteous service staff. These guys will earn your return business😎😎

se
Review №18

Look no further for your auto services. Gregs Automotive in Lafayette, CA treated me with the professionalism that you just dont find in todays automotive industry. John took the time to listen to what I was looking for in a street modification for my Q50S Infinity. He explained in detail my options and what would render the best results John even before i awarded the shop the business had me come in so that he could inspect the car and provided me with a quote for the job. I am so pleased with his shop and work I just had to write a review. Just so you know how much I liked the work, this is the ONLY business I have ever posted...

Sa
Review №19

Excellent experience. Brought my old truck in for some work on the muffler. Went from back country loud to nice and quiet.folks there are helpful, fair, and were able to explain clearly what needed to be done (as well as make some suggestions for ways to make the truck even quieter)overall, very pleased.

Lo
Review №20

El Reys food is delicious and more important,nutricious.place is always clean. Service is good and never greasy.sauces are always fresh and they have 1 sauce thats spicy.apparently prepared daily.love the delicious plantain bananas.i could go on and on.black beans super delicious.i can eat that food every day and not get tired of it.try it.youll be back.

Ga
Review №21

Gregs technicians are polite, efficient and knowledgeable. Good work, fair price, quick. They fixed three of my cars, different jobs each time. I have no complaints at all.

Pe
Review №22

The work here is always fine., but when I came at 9:15 am this time and told them I had an old ailing sick dog and needed to be out by 11:00 I was told no problem. I walked back in at 11:15 and was told it wouldnt be ready for 15 or 20 more minutes and THEN they did not have it ready until 11:50/ not happy because of my already stressful situation

El
Review №23

Thanks for taking good care of my car. The staff is professional and thorough. Ive been a customer for many years and feel confident in the service providers.

No
Review №24

Prompt attention to problem andrapid repair of tire. John Kortesand all the capable staff enablethis facility to perform deal withminor matters without unduedelay..

Ki
Review №25

If you are a senior AVOID THIS PLACE. They will RIP you off!! The work performed may have been done correctly but the cost they charge for parts is INSANE !! Unless you have $ to burn find a different place.

Li
Review №26

The mechanics at this place ate awesome! Does great work on your cars. Doesnt pressure you into work you dont need. Prices are very reasonable.

ro
Review №27

Based on the reviews, I called while traveling through to get emergency repairs. They got me in and out in less than 2 hours gave me good restaurant recommendations, found and find a problem I was unaware of and sent me on my way under their estimate. Fantastic service.

Ch
Review №28

Absolutely outstanding customer service and the most thorough vehicle inspection I have ever experienced. My 2004 Jeep is now running like it did the day I bought it. No pressure sales, I was consulted before any repair or replacement was done and informed of the benefit of the new part and the exact cost, which was very very reasonable. Great job Eblin and John! Thanks again.

Ma
Review №29

Had them do any oil change and tire rotation today. They were very reasonable on price, beat the other quotes Id received, and got me in and serviced quickly. They also found and fixed a problem that should have been resolved with a service I received from another shop (related to my suspension). My SUV is running better now than it has in a while. Id definitely recommend this shop.

Ma
Review №30

The shop should have mentioned to me that AAA members can receive a discount on labor cost. Nobody there ever mentioned this to me. I only noticed a AAA post up high on the wall when I was about to leave outside of the shop. The shop refused to honor my AAA membership.

ri
Review №31

Ive used Gregs Automotive as my main mechanic for the past 4 years. Hes very good at keeping me informed of progress and any issue that may develop. He may not be the cheapest in town, but you get what you pay for. Do you want peace of mind or save a buck?

Co
Review №32

Great service at a reasonable cost!

Da
Review №33

John was great to work with. This was my first experience at Greg’s Automotive. I brought in 2 cars. They were efficient and very fair. I plan to use them for maintenance going forward.Dan

Ka
Review №34

I love Greg’s Automotive Service. We’ve been taking our older cars to them for years. They give us good prices, are accurate on their timetables and communicative. Definitely recommend their service!

No
Review №35

Great diagnostic service and appropriate repair Quality work.Always explains problem and able to addressminor urgent needs quickly having expandedfacility and many capable technicians.

Ma
Review №36

Very happy with the work installing the new muffler and exhaust on my beloved little old Morris Traveller. The work was completed the day scheduled and the price very reasonable.

Na
Review №37

I was referred to Gregs years back by a friend who owns the same car, a Subaru, the same year as mine (2001). In the past I have had unfortunate experience with mechanics who say they know the car but have sometimes caused more harm. Greg and John are the most honest mechanics I have ever worked with. I live closer to Oakland, but it is worth it for me to get my car to Gregs in Lafayette, even if it involves having to partially paying for a tow. I cannot recommend them highly enough. Thank you!

Br
Review №38

Excellent customer service! Ive always been able to call Gregs Automotive and Muffler Repair and ask questions about the problems Im experiencing with my car. No matter the mechanic, as I describe what is happening they propose potential diagnosis and advise me what to do next. I feel like Im receiving honest care and they arent trying to take advantage of my lack of car knowledge to make a buck. Ive never experienced any problems with the repairs and I will keep coming back!!!

Ki
Review №39

So pleased with my service here. I worked with John, and we were able to do everything over the phone due to my busy schedule. Many thanks to them for getting me back on the road as soon as possible :)

Mo
Review №40

Love Greg’s Auto! John always takes great care of me and my 2015 Prius!

Ma
Review №41

John, the service manager, was easy to deal with and straightforward re: the potential costs for the repairs I came in for on my 2011 GMC Sierra. A positive experience all around.

Er
Review №42

They were able to accommodate my service request when I dropped in. The cost seemed quite reasonable.

Ga
Review №43

Service on installing tow bar bracket was well performed, timely, and great communication. Thanks!

Br
Review №44

Repair was done successfully on budget and much faster than expected.

Ca
Review №45

John Kortes is a consumate professional and runs a great shop.Work quickly and professionally completed.

An
Review №46

Thank you for taking me short notice and fulfilling my cars needs! You guys are very tentative to your customers! Again, thank you!

Pa
Review №47

I took my sons car in because his battery kept draining. I knew it wasnt the alternator and it was a new battery only two months old. John, who serviced the car was very nice and polite. He found the problem, it was a short in the radio. The following day he informed me that he needed four tires and he got me a great deal on them. He also informed that there were a few more thing that the car needed to run safely this winter which I was grateful for because neither my son or I know anything about cars. I had a very good experience at Gregs Automotive and I will be bringing my car to them next time.

Ch
Review №48

Really great shop, they take their time and do the job right. Very nice people that dont talk down to you for not being a car guy. Basically the only shop in the area Id ever take my vehicle.

Be
Review №49

Honest and reliable. Skilled mechanics. Always helpful with fast turn around. I wouldn’t go anywhere else.

Se
Review №50

John is very helpful and flexible in scheduling appointments. Havent had any problems and my car is running well!

KO
Review №51

Okay. So I took a candy bar and have to review. HahaI took my car in for an oil change. Took them 4 hours to do it. Longest Ive ever waited for an oil change. But that is not my issue with this company. I was called during the oil change and told that my break fluid needed to be changed and they could do it while they had my car. I said no because I had just gotten it done 3 months prior. I wasnt sure which company was lying because gregs auto said that there was no record of the break fluid being changed on my car fax report. So I was worried that the other company charged me for a service they didnt perform. So I called the other company and they said to bring it in and they would fix change it. So the next day I took it to the other company and they tested my break fluid. (While I was watching them and they even gave me the test results) and it tested clean. My break fluid was not dark at all. It was really clean. Gregs auto lied and made up a problem hoping Id just say to fix it so they could make extra money. So now Im completely terrified that they are a shady company so I checked my oil... and it appears that they may have (I say may have because i have no proof) instead of changing my oil they just topped it off. Because its pretty gritty and still appears slightly dirty. I will never take my car to them again. The service is slow. And they arent honest. If you choose to go here for an oil change check and compare. Meaning look at your dirty oil before you take it in and check it when you leave. If they recommend stuck ask for proof. I.e filters and testers for stuff. I assume they give you a discounted oil change so they can upsell you with other odd maintenance needs that arent really needing change, or service.

Li
Review №52

Very professional and courteous. Best service ever!!!

Mi
Review №53

The best.. We recommend to our friends > go to Gregs.

Ch
Review №54

Great service and help getting a trailer hitch put on my car.

Me
Review №55

I trust this place. They serviced my car, prioritizing safety as Id requested, I feel such a difference in driving it, and John, the manager was patient and not at all condescending when he explained what would be necessary to keep our old, neglected, back-up wheels running safely.

Ro
Review №56

Recently went here and left my car overnight with no problems. They have a nice envelope to fill out and dropbox. I called them the next day to make sure they received my car. They told me they would get too it soon and call me. They figured out the problem and quoted me the total cost. They told me the hoped to get the part in buy the end of the day and get it done. Greg called me after 5 (they close at 5) and said it was finished. They left my car for me to pick up after hours. Although more expensive, they get the job done right.

Er
Review №57

Super nice people, excellent customer service. First time there, Ill be going back.

Ma
Review №58

I brought my vehicle in and was instantly meet by the service manager who didnt hesitate to help. They fixed my vehicle on time and were pleasent to deal with.I would recommend them in the future.Matthew

Da
Review №59

Nice people but way too expensive. I was charged $127.80 for 4 spark plugs plus $144.00 for the labor to change them. I want small businesses to make a profit but a 5X mark up on parts is outrageous.

El
Review №60

Professional, trustworthy and looking out for the customers best interest. Not some of the things you often fine in car repair.

Je
Review №61

My family has been taking taking our vehicles there for years. Fast, friendly and reliable.

Su
Review №62

Very good at getting work done on time.Also good at diagnosing upcoming problems. John is a pleasure to deal with.

Ke
Review №63

Great explanation of services provided, quick and friendly staff. I will definitely go back!

Jo
Review №64

Very friendly, professional and excellent service .I have 4 automobiles and Gregs services all of them

Th
Review №65

Gregs took care of the problem at hand, gave great advice about addressing problems about to occur and fixed those as well, all while I waited. Great service.

To
Review №66

Job well done!

my
Review №67

John here has been a great help to get things done and dealt with the insurance company so i wouldnt have to he has made getting my car fixed an easy process

Al
Review №68

After my first visit many years ago, I knew there would be no other place I would take my cars...thanks Gregs...

Ma
Review №69

Well run local shop

Ro
Review №70

Greg service on my Volvo and Camry. Been going there for years.

Ma
Review №71

To busy

Information
23 Photos
71 Comments
4.7 Rating
  • Address:3329 Mt Diablo Blvd, Lafayette, CA 94549, United States
  • Site:https://gregsautocs.com/
  • Phone:+1 925-283-0323
Categories
  • Auto repair shop
  • BMW dealer
  • Brake shop
  • Chevrolet dealer
  • Ford dealer
  • Honda dealer
  • Mercedes-Benz dealer
  • Oil change service
  • Toyota dealer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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