Very quick and courteous!Staff are very professional and performed quality work. Will use them again, when needed. Thanks Beck’s.
The best part about Becks Auto Center is that they take you to your vehicle while its up in the air and you get to meet your technician and ask questions as the tech explains the findings on your vehicle. Then, you can decide what repairs to move forward with. The online scheduling and confirmation system is convenient and simple. The service is outstanding, and you feel like youre getting advice from a trusted family member. Professionalism is top notch. Cost is reasonable. I wish I had known about Becks Auto Center when I was a student at Purdue!
Becks is fantastic! Im used to having to negotiate/argue with mechanics over the little details, even for simple services like an oil change, but I was quoted a very reasonable number up front and they absolutely stuck to it. No hidden charges, no work done without my authorisation, and I didnt hear a peep about anything else that might have needed to be done to my car - which was exactly what I had asked for up front. Totally nice people, very satisfied with the work, and they were done quite quickly as well! Ill definitely be coming back the next time I need service for my car.
Wonderful customer service! probably one of the best business I’ve ever dealt with communication wise. They’re also super transparent about what services you need and don’t need, which I appreciate because I have gotten taken advantage of more than once in the past when it comes to car repairs. They also do a inspection with every service and send you a text with the results. I love Beck’s!
This is best auto repair shop I have ever been to. After inspection, they send you a list of all the concerns with recommendations and pictures of all the issues they found along with the prices for each recommended fix. You are able to select which recommendations to have completed with a few simple clicks from your phone that alert them directly at the shop. Lastly, I went to pick up my vehicle and they werent quite finished and loaned me a vehicle for the day with no extra charge. The staff is very professional and personable and even follow up once services have been completed. They also have a decent K cup coffee selection and snacks while you wait.
Been there several times now. Impressed with the way they communicate by text. Makes it so convenient and easy. They explain everything.
They were able to get my car in right away and I was able to pick it up the next day. I looked up the price of my repairs on Kelley Blue book and they matched it to a tee. Great customer service, and excellent service overall.
I originally came to Beck’s Auto after being offended and disappointed multiple times by other shops. That was several years ago and after many visits for work on multiple vehicles in our family, they are still the only mechanics I trust with our vehicles. They have always been up-front, polite, professional, responsible and timely. I appreciate their communication, creativity to problem-solve and candor when a problem with the vehicle is beyond their specialty. Trust is a hard thing to come by in business dealings these days…but Becks has mine when it comes to my automotive repair!
I took my car here for the first time today and I am beyond impressed! I am new to owning a car and am not extremely knowledgeable. I received some of the best customer service that I have experienced at any business EVER. Prices and estimates were reasonable; they are transparent with customers. Marc was so helpful and professional! I enjoyed my experience and plan on coming back soon. :)
Excellent service and communication. Love that they have a nice seating area to wait for hours, if required - so you can bring your work and study in comfort, while your car gets fixed.
This place is INCREDIBLE!! My car started leaking coolant on a long drive home from up north - and I just so happened to break down right at the Lafayette exit. After being turned down by many auto repair shops in the area (it was a holiday weekend), I was beginning to get really discouraged. BUT! These guys came in clutch! Everyone who works here has been nothing short of wonderful and I felt that they truly cared about my situation. Pricing was fair, and the work was top-notch. If you’re in the Lafayette area and you need some work done on your car, I highly recommend this incredible business.
I took my car into Becks for a new water pump. They exceeded my expectations. The customer service is out standing. They truly care about there customers.
I’ve been using Beck’s auto repair for about 6 months now, and from now on they’re going to be my go to repair shop as long as I’m in the area. Their service is surprisingly fast, they replaced the spark plus and an ignition coil in my engine in a little over one hour, which really surprised me. Considering the price, I’ve never had any major repairs done at other shops before, but for a full engine diagnostic, as well as to fix what the issue was (worn out ignition coil and spark plugs) was $500. Now my engine is good as new, no check engine light and my turbo is finally getting some use again :)
The workers at Becks are incredible. Whenever I was communicating with them about the status of my car, they were always very upfront and honest with me about what was going wrong and what they believed was the best course of action. They have earned my trust and continued business going forward.
I was having a super hard time with Rorhman Toyota to get my 4wheel drive to work on my Tacoma, they brought in engineers, ect couldnt fix it...brought it here & just as I thought a faulty connection, a 50$ fix 🙄.The Tacoma is supercharged & I wanted to get a pro tune done. Couldnt find any1 to attach the harness & do diagnostic checks Ive never even heard of. These guys worked with the tuner (via TX) got everything done, making it possible for me to do the remote tune, runs like a champ & no more blowing coal on me🤣These guys are truly THE BEST only places go from now on period!
Original post, Dec 2020: Ive been going to Becks regularly for both our vehicles for about 2 years now. They have fair prices (usually much cheaper than the dealer), excellent service, and good quality work. Most importantly for me, Ive always felt that they are honest. Well continue going back.Update 28 May 2021: I cant say enough good things about Becks. They again exceeded my expectations both in the quality work they performed and their communication/honesty with me. I have an older vehicle that still runs well, but it has components that are wearing out and needed replacing. It took several days of diagnostics and repairs, but Marc kept in touch with me, communicated every detail, and jointly found solutions with the technician (didnt get his name, but he did a great job too) that saved me a lot of money now and in the long run. I expect my truck will stay on the road for quite a long time thanks to their work. I highly recommend Becks, and Im very impressed with the quality of their business.
Ive used these guys a couple times now for anything from an oil change and regular maintenance to a particularly tricky check engine light and they are always excellent. Complete transparency in their diagnostic and repair process, straight-forward pricing, and have always completed work when they said they would. 100% would recommend to anybody that needs any level of maintenance done.
Great service, friendly staff. Can’t go wrong with these guys. Will probably be back to get some other stuff worked on at some point.
Work was performed as discussed. Time to complete work was quicker than expected. Would recommend Becks Auto Center.
They analyzed the check engine issue, discussed the root cause and gave me options for the repairs. They made the repairs in a timely manner and treated us with respect. The shop was clean and organized, very professional.
My vehicle had problems that required a lot more work than I was expecting. Ben kept me informed throughout the process and worked with my schedule. I am very satisfied and pleased with my service that I received from Becks. Will continue to use them in the future/
I called to schedule an appointment and was greeted kindly and had my questions answered. My heater was going out and they were able to repair that and kept me up to date on everything going on with my car through text. I’m grateful they were able to fix my heater that same day and I will be going back for any future car concerns. Thanks Becks for the awesome service!
Honest, professional and you get what you pay. Highly recommend, give them a try.
Very professional. Best place in town.
Beck’s is some incredible service, exceptional customer service and quality work. They offer a very thorough service to make sure my service vehicle stays on the road.The reports they write up are very informative and helpful for on going maintenance.Thank you for being such a phenomenal provider.
Exceptional thank you so much! The online services made it so easy for me to communicate with the automotive team while at work. I will definitely be using Becks for all my future services
Becks has done a very nice and efficient job of taking over service for my vehicle. They took the time to evaluate the vehicle and provide accurate diagnosis and repair. Very much appreciated.
Every time I have been to Beck’s I have been extremely happy with the service and professionalism! They keep me up to date and make sure everything is still working great after the appointment is done. I would definitely recommend!
They have done great work in the past but they simply over charge! May I offer one piece of advice? SHOP AROUND BEFORE GOING HERE! They seem to charge more than any other shop and while they’re work is quality work, it’s not any better than many of the other shops around town.
If I have to summarize — those guys get work done. Fast.Brought the car in fully expecting to wait a full day for a routine service like I normally would at the dealership down the road. They got it done before I could finish shopping at HomeDepot. They were transparent with pricing and communicated well explaining what’s needed and what could wait to save me a few bucks.I consider myself somewhat familiar with automotive parts as I used to work in a shop and often have to order parts, and I could say with confidence that Beck’s charges you only what’s reasonable. Reading some of the other recent reviews, if you’re expecting anyone, not just this shop, to charge you only what the parts are worth, you should just work on your car yourself. A business has to make a few bucks here and there to survive.Impressed by this experience, I will likely be returning for my future service needs.
Cleanest auto repair shop, I have ever seen. Ben was very helpful and knowledgeable and worked with me every step of the way. Thanks again!
Great customer service! They were very speedy and very friendly.
Have never had a problem with Beck’s! Used online scheduling. Service was prompt. They do an excellent job communicating with customers. Highly recommend!
Affordable, and on time.... Will definitely use them again!
We recently had a bout of bad luck with both of our family vehicles. Our initial estimate to have our minivan engine repaired was over $3,700 right before Christmas. We knew we didn’t have much choice so we agreed to the repairs and Caleb kept us posted throughout the whole process. However once the engine was taken apart a bit Caleb actually called us back to tell us that it was a lesser problem than he thought. Our total repair was taken down to about $1600. It was a Christmas miracle:) I like doing business with Beck’s because they are honest, communicate well, and take care of you as best they can. We hadn’t used them much before but now we will be loyal customers.
Becks did a great job with my Jeep lift. Very professional staff and great customer care with follow up. Will definitely use them again and highly recommend!
I would give Becks six stars if I could.I moved to Lafayette five years ago, and Ive been going to Becks since I moved. I chose Becks because they had excellent reviews and for good reason.The first time I went to Becks in summer 2015, I had an issue with my muffler. Rather than recommend a new muffler, which likely would have netted them more money, they suggested welding together the old muffler. This recommendation saved me both time and money, and Becks immediately earned my trust.Over the years, the guys at Becks were always willing to answer my questions, and I felt that they only suggested repairs that were absolutely necessary. I never, ever felt like they trying to rip me off, which is likely easy to do in this business because not many of us have a comprehensive understanding of cars and trucks. They understand that developing solid relationships with their customers is more important than trying to rip them off. I highly recommend Becks.
Beck’s did a great job on my job on my brakes found I didn’t need a complete brake job only some resurfacing. They saved some money by being honest and I will be a return user.
They did a great job for a great price. And the service was outstanding.
Update:Went to Becks for a standard oil change for our minivan. Their work was great and would recommend them to anyone.Needed to get brake pads and rotors replaced on our minivan. The quote was very reasonable. Scheduling and service was quick and easy. I am very happy with the results and would recommend Becks for affordability, timeliness, and quality work.
Once again Beck’s blows me away with their outstanding customer service!!! Everyone I spoke to (Ben, Caleb and Rob) were knowledgeable, friendly and helpful. My air conditioner is working like a champ! I highly recommend Beck’s Auto Center for all of your auto repair needs!! Keep up the amazing job guys!!!
I just moved to town, from out of state, and one of the uneasiest things for a woman to deal with is finding a new auto mechanic. Fortunately, I do have a male friend in the area, who recommended Becks.At this time, (which was early June of 2020) they were still following Covid guidelines,which meant I had to wait outside and no shuttle service. Well, thankfully it was a nice day and they had a nice outdoor area to sit in.There is also a Subway in that little strip mall.I absolutely marveled at the expediency with which they checked my car, and went over things with me, as far as what I wanted to approve, and then fixed it. No dawdling, they got the job done.While talking to a woman outside, she told me she had been going there for years, and their honesty and helpfulness is what clinched it for her.My friend told me that they may not be the cheapest in town (though I thought the price was fair) their goal is preventive maintenance to keep your car from breaking down at the side of the road.Well, so far so good, and Ill be back. And they really are very nice. My phone was almost dead and one of the guys had no problem charging it up in the store for me and keeping an eye on it.
This was my first time to use this business and couldn’t be more impressed. Courteous, respectful, and great attention to COVID-19 safety practices. I thought I had an exhaust problem - they found nothing wrong with that, but did find other issues. They explained what was needed and why and all estimates given up front in writing before work is authorized. The availability of a loaner vehicle was terrific plus. Wheel bearing and brake work complete and very satisfied with the work done. They checked back with me a few days later to make sure all was well. Attention to customer service is such a rare thing these days, will definitely bring my future business here.
My car has a dead battery and was towed to Beck’s for repairs. I stayed at home while they were repairing my car. I appreciate that since that allows me to stay away from crowds to reduce COVID risk. They sent me text and emails to keep me updated as they went through a careful check of the entire car.
I had my vehicle towed to Beck’s after we could not get it to start. I went in the following day to follow up and explain what we had found/done. The guys up front were extremely helpful. After receiving the unfortunate news that the engine needed replaced, they explained the different options I had and we went from there. I was kept informed the entire time and I was even walked back into the shop so I could be shown what had happened to the engine and look at the replacement one. After ordering the new engine Friday, I was able to pick up the car the following Wednesday. The staff is extremely professional, and I will in no doubt be a returning customer as well as without hesitation be referring friends and family needing auto care to Beck’s in Lafayette.
Have been going to Becks since we moved here almost 4 years ago, out between Dayton and Mulberry.The staff is extremely professional, courteous and friendly. They do a thorough job at reasonable prices. They will bring other matters to your attention on occasion, but not necessarily for the purpose of over selling services. Most often, its a discussion of wear, and thoughts on the best time to revisit potential issues. They are very prompt on their appointments, have a comfortable waiting area with a Keurig, and get the job done in a timely fashion. We recently had an out of town visitor who had a problem with something hanging under the car. Becks said to bring in right away, made a fix and didnt charge anything. We take all our vehicles there, and always recommend them. Trust is not always a word you can associate with some repair shops, but we absolutely have full trust and confidence in Becks to keep our vehicles safe and roadworthy.
Came in after tire shop told me my right wheel assembly was very loose. Was referred to Beck’s. I was appreciative of their ability to get me in quickly and to have the work done in just a couple days. Turns out the wheel assembly was about to fall off so I’m glad I/they acted quickly. The cost for the new part, labor, and an alignment was $451, which was honestly higher than expected or what I could even afford. Asked about buying my own part (part was $200+) and they said that was fine but their hourly labor cost would increase. I wasn’t confident I’d know what part to buy so I went with the original quote minus the alignment. But then the staff told me they could look for a cheaper part in their system. Of course I said yes. Maybe there was a sacrifice to the quality or longevity of the part but I would have preferred they started with the cheaper part...only reason for not giving 5-stars. So I paid about $300 for parts and labor. Happy with the experience overall. Would likely return.
Seems most people are happy with the service they received. Sadly I am not. My car wont start and they did a check and changed oil/coolant. After driving for a while and parking for a couple of hours, my car starts shaking. They checked again and changed the spark plugs. Both checks charged me, but I believe they should check once and discover all the things. Otherwise the checks should be not flat-rate.That being said, Becks is still very likely to be better than other shops. They provide prompt service and accessible information via calls/messages. The staffs are nice and the technicians are professional. In fact, I will likely to come back if I need further services.
Price was fair and employees very professional. Kept me informed with estimated price and completion time through text messages. Will go back if future work is needed on my car.
I came to Becks after reading several positive reviews, and we continue to come 3 years and another car later, because of great service! I always get a text checking in on everything after they worked on the car, even if its just an oil change. They will inform you of different options to fix a problem, and even recommend or find a less expensive solution, which I find honorable! They are also willing to take time to explain whats going on with the car, and have even printed out detailed diagrams for me so that I could be more educated about my car. Thank you Becks!
Way over the price on standard jobs... obviously they are used to most people not price checking them.
Service was quick and customer service was excellent, they were professional and made sure I was fully informed. I had an oil change and full inspection and they broke down each of the costs, providing a rough estimate for current and future repairs. They were experiencing a small issue with printing bills but went out of their way to accommodate a tech issue that was out of their hands, which was much appreciated.
Becks Auto Center goes beyond any mechanic Ive ever taken my vehicle to. I recently moved into the area and needed work done on my Honda. Becks team is so professional and advanced. They sent me a report with many pictures, videos, and descriptions of what they found wrong with my car and recommendations on what needed done. That sort of high level of detail is something I never knew I needed. I highly recommend anyone that needs service done on their vehicle to bring it here.
Becks has worked on my vehicles several times and it has always been a positive experience. The report they provide at after the service is helpful to know what I should keep an eye on or consider replacing in the future. Their pricing is fair and the people courteous.
Came in for an alignment today on my Ram 1500 after another shop had failed me back in Texas. Becks Auto Center was able to correct the problem in under an hour. They exhibited perfect customer service and professionalism. The truck drives great again without an ounce of wobble. I highly recommend this shop and will continue using them as my auto service provider.
I came into Beck’s Auto after using them once for my old truck. Back then they were professional and still are today. I decided to get multiple quotes from shops for my Ford Escape on a muffler. The gentleman behind the counter gave me a rough quote and explained why two parts were needed. He explained that’s just a ball park until he can actually look at it. I didn’t mind the wait, maybe 5 minutes, for someone to look at it. After a quick glance, it just needed a little TLC and weld. I agreed with the price and since it was already in the shop, it was taken care of. From the time I walked in the door to time I walked out was maybe 30 minutes and the whole time I was treated like a human, not just another dollar. I’ll continue coming to Beck’s because of how they treat not only myself, but my vehicle as well.
My husband Dave was helping our granddaughter attending Purdue with her car issue. Dave immediately thought of BECKS Auto. We are all pleased with the outcome.
Once again needing the expertise of Beck’s! Busted wheel stud, but they found another issue, and checked the other wheels as well.They’re so good you’ll want to break something just to see them. 😉
I have had my vehicle serviced twice. One was to fix a coolant leak and the other was to change rotors. Both were done with excellent care. My car is old and has a lot of miles, but I know it will last a lot longer thanks to these guys.
The staff were friendly and honest. I told them what I believed the problem was and recommended my suggested solution. Unfortunately, that could not happen but they suggested an alternative that brought my exhaust back to quiet and for a cheap fix. They also asked me to come back in the work ship and take a look at the problem; that to me is the best customer service I’ve ever received at an auto shop. Great work and quick fix. I’ll keep coming back!Sincerely,Tony H.
I cant say enough good things about Becks. They are excellent in telling you what you need, how much it will cost and getting a quality job done.
Becks is fantastic. Sure, some people mention that they probably cost more than other shops, but for me, knowing that the job was done right and knowing that the job was done correctly and knowing that no unnecessary work was done to my car is much more important than a few extra dollars. You get what you pay for, and I say this as a graduate student who doesnt make very much money. I had a problem with my car starting, and I brought it to a different shop, and they didnt even do anything to the car. They kept it for nearly 10 days and didnt even fix it; they said it was fine. I brought my car to Becks with the same problem, they told me they would look at it in three days, and they ended up finding and fixing the problem within less than 24 hours. They are honest, fast, and effective. They give you detailed reports on everything that was done to your car, and they even once fixed something on my car that they noticed while working on something else free of charge. Plus, they have terrific customer service (which can be uncommon at auto repair shops). Ive taken my car to them probably 5 times, and I wouldnt think of going anywhere else.
Friendly staff. Very efficient yet detailed check and they seen to treat your car with care. The price is reasonable. And making an appointment is simple and fast. Will definitely go again and highly recommend it!
I love going to Becks for all my maintenance and repair needs. When you go to Becks you will find a honest, friendly staff, clean facility and a complete and thorough job done on your vehicle. We’ve been taking our vehicles to Becks for many, many years and have never been disappointed. They will go out of there way to get you the best possible deal for the services needed. They will even take you to work if you have to drop off your vehicle. Rob, Caleb and Ben are awesome! 😁
Not happy at all! Took in my car for a tire tobe mounted and balanced and to have the cabin air filter checked to see if it needed changed. I was told $61 if they replaced the cabin air filter and Roughly a 45 min wait. I left went to subway nearby and got lunch. I was called and told that if they were going to take the time to check my cabin air filter they were going to change it and it would actually be $75 because it was “difficult to get to”. I said that’s fine. 15 mins later I get another call and I’m told that the tire I supplied which was used had a hole in it and the had to fix that and it would not be $90! I came back and watch for a good 20 mins and not one soul was working on my car. Ended up being nearly 2 hours. So cost me more money and time then originally quoted. Service advisor was kinda a dick to.WONT BE BACK!I’m also guessing it cost a little more to have them clean up after themselves! But what can you expect when they “don’t enjoy you as a customer “!
Professional, polite and friendly service. I liked the notifications and payment by text.
I called in on late Thursday afternoon about a problem I had always struggled with my headlights and they had me bring in my car the next day and they finished it within the day and even had time for an oil change. It was really easy to communicate with them and the online payment with the ability to pick up my car after hours was super helpful. 10/10 would recommend and they will permanently be the only auto shop I go to .
Becks were able to get to my car in a timely manner. They were very helpful in diagnosing my cars issues and when they called with estimate, they were very accommodating with additional requests for some issues that I had not mentioned previously. My car was done same day and cost was very reasonable. I would highly recommend them!
I have taken multiple vehicles to Becks for both routine maintenance and repairs. The work is completed very quickly and it is done right the first time. They are very good at communicating with you thru the repair process, you know exactly what is wrong and what it will cost without any gimmicks.
I dont know where those one-stars come from but Im honest and sincere to say that their service is FABULOUS! Firstly, the price is very fair, normally much cheaper than the dealer. Secondly, people there are very nice and professional. They are very patient to tell you your cars condition and the part that you should fix. Thirdly, the environment of waiting is comfortable. They provide you with coffee, which is really nice. This is my first time to have service here and Ill definitely come here again if anything wrong happens on my car. Strongly recommend! :)
Took my car in here today prepared to drop $500+ on a new wheel bearing and all the accoutrements. The issue ended up being a hair under $100. Their honesty and friendliness *almost* makes me hope my car fails again soon so I can hang out. ;) HIGHLY RECOMMEND.
Ive been here two times now and I trust them completely with my car. I will always return to them when Im having car troubles. Their pricing seems reasonable for their great work. I dont feel like Im being ripped off or being taken advantage of. They are very kind and honest!
Im speechless. The entire experience was wonderful. They did a fantastic job and their mechanics definitely know what they are doing. Theyre very fast as well. The price was also affordable. I have nothing but praise. There is a reason they are busy, IT IS BECAUSE THEY ARE ALL WONDERFUL AND I LOVE THIS PLACE. 11/10 IGN I WILL DEFINITELY BE GOING HERE EVERY TIME I NEED MY CAR WORKED ON AND YOU SHOULD TOO.
Highly recommend this place. Friendly staff. Most important, they put quality first. I took my car twice to Beck’s shop, both times very satisfied with the service. They don’t overcharge like most shops do. They are honest and reliable!!!
This was my first visit at Becks Auto Center. I have previously read amazing reviews and wanted to give them a try! I had an issue with a loud whistling noise coming from under the hood. I assumed it was a belt from what I read and told the guy at the counter. He did not say anything to make me feel like I was being silly. When they figured out what was wrong he even came back out and goes yep, you were right, it was a belt. He was very kind (I forgot his name) and precise on what the part would cost, labor and the total with tax. He asked me politely if I would like for him to go ahead with the repair and I agreed. I was in and out within an hour and they were pretty busy as well.I was able to book my appointment on the day and time that best suited me no problem. They were quick and fixed the noise. I will definitely recommend Becks Auto Center as for my first time coming to them will definitely not be my last! Keep up the great work!
The staff was super friendly and explained everything to me. They had pictures of anything that needed done or will need some work in the near future. Price was reasonable. Highly recommend, best auto service I’ve received in a while!
Beck’s did a phenomenal job of communicating necessary repairs to my vehicle and fixed it in a timely manner for a fair price. They do great work and I am glad I went to Beck’s!
Very helpful. Ran everything by me and let me know everything that was going on before proceeding with anything. Stayed in touch the whole time. Very quick. Will definitely take my vehicles there in the future!
I recently had a great experience at Becks taking my car in for some work. They treated me fairly and serviced my car pretty fast. I highly recommend these guys awesome service.
After being told by a LARGE reputable car dealer in town that my car needed a front end alignment, (at a tune of $130) I politely told them no and immediately called Beck Auto Center. After looking at my car (and they knew nothing about my car other that it need a front end alignment) they told me that my alignment was fine, and gave me the chart to prove it. Thanks for saving me $$ Beck Auto Center. In my 57 years, I have never been treated to politely and professionally. I will be back!
Very professional service! Shop was nice and clean! Everyone was very courteous! Will definitely be back for any vehicle repairs needed!
Professional and quick service. Good communication about time and any issues.
Highly recommended. Always come here for any checks or maintenance issue. They always inform you of anything they intend to do and also why they are doing it. They will give honest opinions of everything and have reasonable prices and dont try to rip you off like everyone else. Best and most trusted place for me to get my car.
Highly recommended. Im typically the guy that does my own maintenance, but Becks Auto is my new go-to for quick turnaround service when I dont have time to do work myself, or if the job is outside of my skill-set. They do great work, and at a great price. I had some bad experiences with some local dealerships, so Im very happy to finally have a local shop that I can trust to work on my vehicles. 10/10 would recommend.
Vehicle fixed. Totally contactless service. Reasonable price
Becks Auto Center, remember the name because whenever you need help with your vehicle. These are the guys you want to go with. Not only do you get great customer service and a fair price but you can feel safe knowing youre in great hands.*Also wanted to mention that I live 1 hour away from Becks in Lafayette. And I dont mind at all the 1 hour drive here because these guys are the best in Lafayette and far superior then anyone in my town.Go with these guys, you wont be sorry.
The staff at Beck’s Auto are always so friendly and accommodating. It’s very easy to make appointments for services online or via phone. During services and oil changes, they provide a detailed report on your vehicle (with photos) to illustrate issues your car may have. I found this to be very helpful and it was included with my oil changes! Overall very pleased with my experiences here over the past year and a half. Be sure to sign up for their emails as I’ve seen promotions get sent out for services!
My car broke down - frozen brakes - on a Sunday night as I was dropping off my daughter at Purdue. I had to spend the night and get it towed to Becks in the morning. When I called them, they originally scheduled me for 2:00 p.m. But when I got in to the shop and realized I would have to wait all day, I asked if there was any way they could work on it earlier. They said they would try. They got my car in and fixed by noon so I could head home and salvage my day. I really appreciated their flexibility.
What great service we got and they saved my vacation by doing great work in a very short time. I will return to them and will recommend them to everyone I know. thank you guys.wonderful experience
Best customer service I have witnessed to date.They are knowledgeable and seem to take pride.
I have taken several vehicles to Becks in the past couple of years. I am so glad I found them. Both the work done and the customer service are top notch! I wont take my car anywhere else, and recommend them to my coworkers all the time.
They were very nice and helpful and did not try to force any extra repairs on me. Prices were fair and work was quick. They even came to get me When it was time to pick up my car so I didn’t have to find my own ride. 10/10 shop
Recently took my wifes 2012 Buick in for an oil change and the company found an issue with a tire. The damage on the tire was a result of a run in with just one of the many Indiana pot holes found in Lafayette during this time of year. Because the employee found this, it prevented my wife from taking a trip on this tire which could have resulted in a blow out for her. We are thankful that the employees are attentive and took the time to show us their findings despite there not being a financial benefit to them as we buy our tires from a separate company. 5 star rating for sure for the level of service, affordable costs, and friendliness from the staff.
When I moved to Lafayette 6 years ago, I made it a point to ask those that I worked with, who do you recommend to do service on your automobile? Several stated that they depend on Becks Auto Center. From 2012 to present time I have called on the Beck Team to take care of my automotive repairs and consultation when buying a newer vehicle.Rob, Caleb and Ben all treat me extra special and do not push any unnecessary repair work.I have and will continue to recommend to those that ask, Who do you recommend to do auto repair? The special team of Auto Specialists at Becks Auto Center is my choice.
I took my heavily modified 2016 Camaro to Becks for a 4 wheel alignment, after installing a lowering spring kit. They have a top notch, clean shop and very friendly staff. I searched around Lafayette and West Lafayette for shop I felt comfortable taking my car to. These guys did a great job, and I will be taking my other vehicles there for alignments.
In my case I had no issues getting my Daughters car in to be worked on... While they were at it they made a list of other things we should get worked on at our discretion... They did not push anything on us...Just gave us a list... I highly recommend them...
Becks auto center did a great job working on my car the 2 times I have taken it for service.Always repaired quickly and efficiently and there attention to detail is noted too.This last repair I did, they ensured I would have a vehicle for my son and I while repairs were being done, so they put me in one of their loaners. That is just one of the things you would not find anywhere else! So I reccomend Becks to anyone looking for reliable thorough auto care.
As always, we received quality work and great customer service. Ben who has been there for years is professional and thorough in explaning what to expect as well as what work was done (and suggested work that should be done on your vehicle - but no pressure). I truly cannot say anything negative about Becks Auto Center.
They were all very courteous and quick to get me back on the road.
I had major brake work completed by Beck. They did a great job in a timely manner. Staff was very polite and explained everything well. They even repaired a problem caused by a different mechanic without charging for it. Not much more you can ask for than that. Thanks Beck!