Mike is very personable and will explain exactly what coverage you need and what options you have. His office staff are professional and courteous. I have all of my insurance through State Farm and have been very happy with State Farm and Mike Smith!

I recently moved to LA from MS and everyone I’ve worked with at this agency has helped to make the transition very smooth. There were issues that needed to be corrected from my previous agents office and they were very prompt to handle them. I would definitely recommend anyone shopping around for quotes and coverage to check out Michael Smith -State Farm. They are definitely on top of their business!!

The staff always ready to assist me with my needs. If I got into office most know me by my name. Respectful & courteous

When you meet and talk with Michael and his associates they seem Pleasant, and cordial.BUTwhen its important.When you need Support and service.They are Incompetent, not caring, and Unethical.After a car accident. In which I may not walk again.I called the office.They told me I had NO COVERAGE!They lied to me!.Then they tried to alter my policy and mailed me a waiver.Not once did they take any responsibility for what they did.I has to file suit against this office for their Personal negligence.Do your self a favor and stay clear if this office

Awesome customer service. Thank you!

Great agent! Mikes been my guy for many years, and i wouldnt trade him for anything:-)Mmmmm and the honey!

Michael and his staff have been taking care of my insurance needs for more than 25 years. They take the time to keep in touch, keep you informed and answer all your questions. Be sure to let him review your policy details, the different coverage you have, and look for any missing discounts you may be eligible for or coverage you can add and save money.With outstanding customer service and knowledge, you can trust them to take care of your needs and be there when you need them. That peace of mind is priceless...the honey is awesome.

I started a policy with this insurance firm in October of 2019. Any little silly question that I had they would educate me beyond just my question. Never once did I ever feel like they were frustrated with me. Recently added a second policy & it was so easy. I highly recommend State Farm in general but this particular office would be my highest recommendation.Also, did you know you can bank with them and finance vehicles with them? I didn’t until I called to change my lien holder. Good to know for future references.They are definitely like good neighbors they claim to be!!!

I trust all of my insurance needs to Mike, and the great staff at Michael Smith Statefarm. Mary Landry is extremely helpful and a delight to deal with. Honey let me tell you they are busy little bees 🐝 keeping your insurance premiums low. They work to find all the great ways to save, while keeping your insurance needs in mind!! I love these guys!!

Mary Landry worked diligently to provide an excellent policy for our home, vehicle and camper. She was very professional in her presentation and explanation of our coverage. We did not receive this much courtesy from our previous company. We would not hesitate to recommend her to other people that are looking for insurance. Job very well done!

For the past 4 years I have been referring all of my renters to Michael Smiths office for quick and easy Rental Insurance and he has always been the most professional and kindest agent to ever work with. I even added my own policy with him recently! He updated me each and every time there is a new deal for me and even lets me know if he cant offer me a better deal. I strongly recommend getting with Michael Smiths office with any and all of your insurance needs! You will not be disappointed.

Michael Smith and his staff are very personable and professional. They genuinely care about their customers and work with them to have good coverage at the best rate possible.

Mike is a very thorough agent who truly cares for his customers and their well-being. He takes the time to review your policy details, the different coverages you have, and look for any missing discounts you are eligible for getting you a better deal. His staff is also knowledgeable and friendly! Best agent in the area!

I inquired looking for a new auto policy, and had outstanding service. I talked with Alaina and she was very knowledgeable. She had the answers to all of my questions! Definitely talk to her if you’re looking for an honest and knowledgeable approach to buying a policy!

They were very helpful and nice and made me feel welcome 😁

Professional and very knowledgeable..Love this office!! The most important asset for any company are the employees. I believe they are treated well because they take care of their clients/customers well. Keep up the Good Work!!

If you’re looking for an insurance agency with exceptional customer service, go to Michael Smith Insurance Agency. Mike is always one call away. He answers all of questions and concerns in a timely manner. He goes above and beyond to make sure all of my needs are met.

Mike called and asked me to come in to discuss possible discounts available to me that I may not be aware of. I was a bit skeptical at first, but agreed to come in. In less than an hour, he showed me how to save more than $160.00 on my policy. No pressure to buy anything else, just great information on discounts available to me. Great guy with a great staff. Ive been his customer for many years and will be for many more.

Awesome team. Thank you Mary Landry for making my transition so easy. Yall saved me money. Helped me get into my new rental without any issues. Your professionalism and welcoming can do attitude was a blessing. I look forward to many more years with your office.

Michael Smith State Farm Insurance is the best! Always friendly & available. The agents take their time, answering all your questions, being patient and thorough. I am really happy that I found an insurance agent that I know will take care of me & all of my concerns. I feel like a valued customer & I appreciate the great customer service that I get every time!!

It was great for us to sit down w Mike and go through our policy details. I learned a lot. I got some good tips. We had good discussion on risks and cost to insure. It went really well

I already have AD&D coverage from another Life Insurance company, but they could not provide me with a decent LIFE insurance policy. Mike Smith was able to give me what I needed. While there, I made arrangement to start receiving my distribution from my retirement account. The staff was very friendly and helpful in every way.

Mike and his team are great communicators and even better listeners. They know exactly what to recommend for all insurance needs. Alaina went above and beyond. Thankful for this agency!

This was a great agency when I started my policy.This may will be 3 yrs I been with this agency @ they keep refusing to lower my premium..The lady agents in the office were very nice @ helpful.Michael Smith was very nice and polite until this month when he found out I was leaving state farm. He kept refusing to give me the documents i needed so i could switch. He told me to just leave thing alone and deal with it.. Well I dealt with it.. I will never refer anyone to this local office....There rating is a zero if i could give one...

Mike Smith and staff have been very helpful to us over the last 10 years. They regularly review our policies and point out discounts for which we are eligible. We trust State Farm with all of our insurance needs. We are loyal customers and we highly recommend Mike Smith State Farm.

Excellent service. Some of the nicest guys youll ever meet! Definitely recommend this to everyone!

I have been dealing with Mike and his staff for over 35 years. Exceptional service and they are always willing to go above and beyond to provide the best service. I consider Mike a friend and he has always gone the extra mile to meet my insurance needs.

Very personal service. Michael Smith doesnt look at me as a customer but as a friend. He is always looking at ways to give us the biggest discounts possible to reduce the cost of insurance but making sure we are covered.

Very personal and professional service. The coverage provided is excellent and the available discounts really made for affordable premiums. Michael and his staff fully explained the details of my coverage providing me with the peace of mind I was looking for!

Tam and Michael made the process of changing insurance company easy and informative. Policy is better at a lower rate; and I switched from a major provider(FB) in Louisiana.

Mike Smith is a great insurance agent. I have been a customer of State Farm for over 25 years. He reviews my account often to ensure I have the right products for myself and family and also keeps me informed of any new products. His amazing staff is friendly, knowledgeable and eager to assist with any questions or concern I may have.

Tam Greene is awesome! So happy I moved all my insurance to her.

Michael & his team have always gone above and beyond to help me when it comes to all my insurance needs (home, flood, auto, disability...). They are always so friendly and accomodating, and responsive! I can tell he takes care of everyone like his own family.

I always have a very nice experience when I visit your office personally. This time was as pleasant. Everyone was knowledgeable, patient, and kind.

Very personable and dependable staff. I love Mr. Mikes honey harvested from his family farm. I use it every morning in my coffee!

Love the amazing customer service at Michael Smiths state farm office! Thanks Alaina for all of your help! Would definitely recommend their services to anyone!

Excellent. This agency is very efficient, knowledgeable and professional. They gave me great rates. I moved all of my insurance to State Farm. I highly recommend this agency.

Spoke with mr. Smith he showed Great Character super nice guy highly recommend doing business with him

They absolutely make you feel like you’re family! It’s always a pleasure working with Mike and his crew!!!

Very friendly and thorough group of people at this location! I also love the Honey thank you

Mike Smith is a good person, always willing to help out. I cant say State Farm is a great agency, but I can say Mike is a great agent. Ive shopped around a few times for different auto/homeowners but nothings been good enough to tear me away from Mike!

Mr. Smith is extremely helpful and looks out for the welfare of his clients on a regular basis. I have been with State farm over ten years and never had a issue that was not resolved quickly and efficiently. I would recommend State Farm to anyone.

Michael Smith and his staff always ensure that our family has the coverage we need within our budget. They are friendly and knowledgeable and always ready to help.

Michael Smith is very professional and kind. The service was great!

Erin was a superstar in helping me with necessary coverage for my business. She patiently worked through all the emails and got exactly what I needed. Thanks so much for all your help. Will refer all my friends to michale smith State Farm .

Mr.Smith is a true professional and it has been nice being a client. I would recommend the team to anyone in need of insurance.

Mike Smith and his team are the best- Whenever I had a question they can answer in a timely manner. Staff is nice and knowledgeable. Id recommend this office to anyone!

Helpful and personable! He went through what everything on my policy actually covered and explained it. He helped me identify gaps and get renters insurance

Excellent staff. Michael Smith and his team are very experienced and dependable. Highly recommended.

Absolutely incredible customer service. Mr. Mike and his staff always go above and beyond; wholeheartedly making sure all my insurance needs are met accordingly.

Excellent service, their representative understood and allocated the right policy to fulfill my concerns. The process was a breeze. Keep up the work.

Mike Smith and his team have been extremely helpful, supportive and knowledgeable for the many decades we have known them. Mike is a friend you can count on, even better than a good neighbor! Keith & Trudy

Michael Smith is an excellent Insurance Agent with State Farm. He has qualified years of experience. Love his honey, its delicious!

Mike sits down with me every year and reviews my policies and we discuss options that best fit my familys needs. The staff is very courteous and attentive if I ever have to file a claim.

The staff at Micheal Smiths office has always been friendly, welcoming, and willing to assist with any insurance needs that Ive had.

Was very nice and helpful with information I wasnt aware of. Even as I walked out hte office he gave me honey from his bee hive.

You were helpful and wonderful guysThanks for the honey btw🤗

Meeting was delayed for a short period of time due to the agent tending to another matter.During the meeting, we had a comprehensive review of our homeowners and vehicle plans.

The staff is friendly and knowledgeable. They go above and beyond for their customers!

Mr. Mike and his team are always available and happy with our help with all of our insurance needs. They treat you like family!

ABSOLUTELY THE BEST CUSTOMER SERVICE IN ACADIANA! They made switching over to State Farm a walk in the park! Great energy in the office and everyone is so cool.

It was delightful and very informative guidelines was undetstanding Mr. Michael is great with words also Staff very kind and atmosphere is pleasant.

Michael Smith and his team are the best in Lafayette! Always friendly and available to help you with all insurance concerns.

Very professional and informative agent. Highly recommended!

These people have there stuff together. I was in and out of the dealership in 30 minutes. Erin D. knows what she’s doing and doesn’t take long at all to do it. She took time from her weekend to get the paperwork done on my new vehicle purchase.

Erin was fantastic. She helped me sort out my 84 yr. mothers homeowner and FEMA policy questions. She contacted FEMA regarding a refund mom was entitled to. She is knows what she is doing and is an asset to State Farm.

Mr. Michael and his staff are good people who will be there for you in times of needs.

Mike and his staff are amazing. They are always kind, professional and willing to help with whatever I need!

Michael Smith and his team at State Farm are the best. Helpful, friendly, always there to answers questions.

Awesome people! Very thorough, helpful and friendly.

Great service, great people to do business with. They always go above and beyond to meet your needs.

My mom has been going to Mike Smith for over thirty years and trusts him explicitly. Great guy and always willing to help.

Excellent customer service. They have made purchasing insurance so easy.

Very friendly, professional, and quick to deal with all my needs, concerns, and questions!

In my years of having to have insurance I have never had an agent as Mike being so involved in his business.. I had insurance for my house with a company for 44 years never had a conversation with the agent but maybe one time always the lady’s in the office always took care of me .. But I really don’t need to sell Mike just call his office and make an appointment and you will speak to him ..even if you already have State Farm go check him out to see if you getting all your discounts more then likely your not ..

Very satisfied to have michael smith as my agent and enjoy working with his staff.

Everyone that we deal with here is really nice.

Outstanding service. Everyone is friendly and professional with focus on the customer.

Always friendly and helpful

Excellent service, Rechelle is very Profesional! Good prices.

Mike has been our agent for many years and has always done an exceptional job!

Excellent customer service and a very experienced agent.

Mike really gives me the feeling that he cares about individual clients. great doing business with hims.

Attentive representatives that help find the right policy for you, I would recommend

Very professional! And my quote was much lower than expected!!!! Highly recommended!

Michael Smith runs a great business and all of his staff are Awesome to deal with! Very friendly and very professional

The best friendly staff I have ever met🤗

Good experience

Mike and his staff are always helpful and accommodating.

Mr Michael is friendly, companionship, and has a hard working staff.

Excellent service very Profesional good prices

Great service from an exceptionally knowledgeable agent.

The staff is very friendly and very professional.

I love being part of the Micheal Smith State Farm family !!

Always prompt and dependable service

Great, friendly & professional people.

Very helpful staff.

Great friendly staff!

Excellent agent!

Excellent service !!