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Dons Auto
1440 Electric Ave, Lackawanna, NY 14218, United States
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Dons Auto

Comments
St
Review №1

They are always booked weeks in advance Ive heard they were good just cant get in

Ke
Review №2

Have been there few times for various repairs on my cars over the years very fair and honest in my opinion

Ha
Review №3

Friendly staff and great service. Honest people. Satisfied customer.

Se
Review №4

These guys always charge more than double what other shops do. Gave it 2 chances because it is walking distance from my house but all they do is take advantage of people. Had a quote for $2800 last week then went further to my normal shop and had the exact same work done for $1200.

Ro
Review №5

Dons auto is the greatest place to have your vehicle fixed.the entire staff is very knowledgeable with any repairs that you may have to have done.they let you know first what has to be done and give you a estimate before doing any work on your vehicle.i would not go anywhere else to have my vehicle worked on.

Ro
Review №6

Great management and employees are all highly trained and educated in all.makes and models of automobiles.

Ni
Review №7

Always friendly staff. Great work. Reliable. And fast.

Ko
Review №8

Great workmanship at a fair price.

ra
Review №9

Got me in right away out fast super fast high recommend them

Ka
Review №10

Had my car towed to Dons Auto over the weekend after stalling on Route 5. Chris was helpful and very nice. Would recommend them to anyone in the area.

Li
Review №11

Very professional and knowledgeable

Co
Review №12

An honest place to get your car serviced. Great that its close to us and came highly recommended by our neighbors.

Ti
Review №13

Chris and the crew are the best mechanics in the region

Hi
Review №14

Chris (Owner) - He is nice and humble guy. Besides that expert at Auto repair and offers services at very good price. I would definitely recommend visit him for any auto issues if you are in the town, his team will give you honest and perfect solutions.Chris and Brian thanks for the help. I really appreciate it.

ma
Review №15

Fast service, good work they only fix what needs to be done. They will let you know if they find anything but no pressure to do any repairs.

Br
Review №16

The service is outstanding. Highly recommend. You get your moneys worth here. Thanks Chris for my recent repairs. Brenda Z.

Am
Review №17

Love these guys. Been bringing my cars to them for over 20 years. Quality work. Trust them with my life.

Br
Review №18

Its nice to be able to do business with a family-run business like Dons.We have been doing business with Chris and his family for years; from routine oil changes to total engine replacements.Have always been more than satisfied... we trust them!

Ju
Review №19

My husband needed his whole exhaust fixed. Dropped it off after hrs . And was done the next day with a good price. Thank you.

Cr
Review №20

Really a great place to bring your car its a very family-friendly business

Mi
Review №21

Wonderful guys ! Great prices and fast service ! Thank you for getting my car back up and running ! I reccomend these guys 100% honest and reliable

Br
Review №22

Do not take your vehicles here! Had my pads and rotors done about two months ago at this shop, went in for an inspection about three weeks ago, everything was said to be fine even though they probably never even bothered to look at everything. While on my regular commute today one of my calipers broke loose and almost cost me my life! Luckily I have family that work on cars and fixed it right away. Do not trust these people they do not do what they say they are going to! This could have happened to anyone!

Er
Review №23

Hard working family owned shop.

Do
Review №24

Good guys very up front on repair jobs and prices. They have done alot of work on my old truck.

ja
Review №25

Great Shop and Employees. I would highly recommend to anyone

ro
Review №26

If you are having any issues with your vehicle the only place to go is dons auto in lackawanna n.y. excellent service and staff. i would not take my vehicle any place else except dons auto.

Ch
Review №27

Take your car here that a re awesome people and do a great job with the work they do. Guaranteed workmanship very happy on the job that was done on my car

Al
Review №28

Owner Chris, his son Brian, and the rest of the team at Dons Auto are professional, trustworthy, experienced, reliable, and caring. You can be confident that your vehicle is in good hands!

De
Review №29

I am a new customer at Dons Auto. I have only been here one time before today. Wanted my car checked over to have work that I needed. The front office is clean and organized, and most of all the price I was quoted was more than fair. The staff is friendly, and offered me more than one option. I am very pleased with my second time here. When your shop is clean, and organized the staff obviously cares, and it also shows compatance to run a business. I would recommend Dons Auto to my Mother ! The small thing do matter ! Thank you guys 😃 Dennis Wisniewski. See you again soon !

Ro
Review №30

Don s auto is the very best auto shop that you can take your vehicle to have work done on it. chris and the rest of the staff can t be beat for the work that they do.i would not take my vehicle any where else but don s auto.

4P
Review №31

Do not go here. Had my car flushed because the heat was barley working and after they did that it started to smoke under the hood when it would get to hot. So of course I went back and they charged me another $80 to fix it. But I have a couple friends who have brought their cars there just to have something go wrong again and have to take it back there AGAIN. Something isnt right with that place. Business must be down for them to pull something like that.

Ra
Review №32

Great staff, honest wait time estimates, and high quality work!

ge
Review №33

The crew at Dons Auto has been working on my familys cars for the last 15 years. They fix what needs to be done and get it right the first time. I have NEVER left there feeling that I was taken advantage of. I highly recommend them.

Da
Review №34

Great local car repair, quality work, fair price.

Ba
Review №35

Very pleased with their service! I will take my car back!

Jo
Review №36

Very good service.Friendly family atmosphere and very through .Ive refered many people to them and never been disappointed.Even my mother likes them.

Ko
Review №37

Wouldnt go anywhere else. Especially for their prices.

Ta
Review №38

A great family owned business. Automotive work done right the first time.

Br
Review №39

Completed a repair that 2 dealers couldnt manage. Fair price, honest.

Er
Review №40

I had a very good experience with my steering alignment. It was through insurance.

Ch
Review №41

It was the first time dealing with them and it was awsome they kept it real the whole time

Br
Review №42

Fast and friendly staff

Mi
Review №43

Only has to be be fixed once.

Da
Review №44

The Sticker Shock was brief! they gave us back a brand new car!

Ge
Review №45

Fast and professional service.

Ak
Review №46

I had an issue with my car it wasnt starting I took it to Dons Auto they told me I needed a new radiator upper hose lower hose however they tried to charge me $1,800 I took it to another shop they told me it wasnt my radiator it was something else this shop false diagnose cars to try to make more money and keep you coming back

Ro
Review №47

Great service

Bi
Review №48

Location

Information
25 Photos
48 Comments
4.7 Rating
  • Address:1440 Electric Ave, Lackawanna, NY 14218, United States
  • Site:http://donsautoinc.com/
  • Phone:+1 716-825-0676
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Brake shop
  • Car battery store
  • Car inspection station
  • Car repair and maintenance
  • Tire shop
  • Used tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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