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AutoZone Auto Parts
4840 Yelm Hwy SE, Lacey, WA 98503, United States
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AutoZone Auto Parts

Comments
Ta
Review №1

Friendly service, but not as much of a selection for car cleaning products. Ill keep using this store ☺️.

Jo
Review №2

Great crew, super friendly and knowledgeable. Highly recommend using them when in need of parts or insight.

Ed
Review №3

Great costumer care enjoyed my visit fast and respectful thanks everyone who is there working for us

Ra
Review №4

I have been buying here for years. Then They hired a female named I believe Alaina Wilson is her I believe ayear ago. She is very rude with a better than though attitude. I wont purchase from this their again. My friends and I wont make same mistake twice we will purchase elsewhere from now on where folks know what there talking about.. This is our opinion.

Da
Review №5

Feeding the crows and seaguls out front was cool

Mi
Review №6

I went to a different location than I usually do because my exhaust came undone and needed to be fixed ASAP. I chose AZ over the OR across the street simply because Ive always had a better experience. Today must have been a bad day for everyone especially the dude behind the counter.They did have what I needed though and the store was clean and I will say, very orderly. That is a tiny location but they managed to merchandise everything in a way that they could fit 10k sq ft into 3k so selection is great. But next time Im in the area, I am going to have to check out the guys across the street.

Jo
Review №7

Great people with excellent customer service and knowledgeable staff

Li
Review №8

Extremely nice and helpful staff

E
Review №9

Quick and easy with helpful employees

Lo
Review №10

Fast service good value

li
Review №11

I have always had great experiences with Auto Zone.

Ra
Review №12

Always super helpful. It seems like each time I go there that I always learn something new about cars and what will help me save money. Im so happy with there service.

Ja
Review №13

Gavin the manager is incredibly polite and knowledgeable. Oil and filter $40 on average, Jiffy Lube is over $100. This Autozone is my go to for auto maintenance.

He
Review №14

The staff is always helpful

Al
Review №15

Good they helped me with what i needed.

Jo
Review №16

Very nice peoples and poli very friendly I love the servers as my favorite place Berrebber think they with the cobie situation thank for your service

Jo
Review №17

They do their best....

Th
Review №18

Been coming to this location for years and the current staff is the most knowledgeable and helpful that Ive seen. Recently went in after I had a windshield wiper fail on me. They replaced both to an upgraded version to better fit my needs at no charge.Highly recommend this location for all your auto parts needs!!

Bo
Review №19

This place was amazing. We were traveling from New Mexico and had car trouble. My son recommended we go to this AutoZone and have things checked out. Jordan helped us out with great expertise and was very friendly. We had a bad battery and he loaned us tools. He was so very helpful and we got on our way soon. I would whole heartedly recommend this place. Thank you Jordan!!!!!!!!

Ci
Review №20

These guys are great. They really take the time to listen and help answer any questions or concerns you may have. They also make it easy to return any items you may have mis ordered or did not need. Ive recently decided to go to them from now on instead of their well known competitor just up the road.

Jo
Review №21

Friendly, usually have what I need.

Ji
Review №22

Friendly staff, accomadating and good place to get vehicle parts or anything you may need for your vehicle.

Ju
Review №23

I dont normally do reviews. But went in to get a radiator hose and zach greeted me at the door with it open. Super helpful guy helped me find everything I need. Amazing people here and will be coming back because of zachs customer service alone.

Ez
Review №24

Oveall friendly but not knowledgable on what i needed

An
Review №25

Service was great, pretty quick, received the correct parts

M
Review №26

Let me start by saying ZACK was AWESOME!!! He helped ssds me with my battery. Offered to put it in and did so effortlessly. Checked my alternator and cranking. I have always been a favorite of AutoZone. But Zack took customer service to a whole new level!!!If this reaches Zacks manager. Please tell him thank you for me.

Ke
Review №27

Really friendly and helpful staff. Very knowledgeable and explained things effectively, even when letting me know I didnt need to purchase anything. They run free error codes on your vehicle and give a printout of anything they find.

kt
Review №28

The staff is always knowledgeable and helpful.

Ni
Review №29

Autozone is my go to auto parts store, usually plenty of help so you dont wait long. Always happy to answer my somewhat mechanically inept questions.

We
Review №30

In and out within 3 minutes

Je
Review №31

The customer service representatives are always so courteous my favorite location

Sa
Review №32

Amazing customer service! I am so impressed with John J., an employee that was kind enough to help me out (and not treat me like a helpless little lady)! It was pouring down rain and I was 30 miles from home when my windshield wiper ripped and stopped working properly. I ran in to buy a set and a new headlight (also noticed that had went out on me). John J. was very nice and offered to install my wipers in the parking lot! When he was done he also offered to install my headlight! This is not an easy thing to do on my car! It has taken me an hour to change my bulb, he did it in 3 minutes!! I couldnt thank him enough! I offered him $20.00 as a thank you for his time but he wouldnt accept it! He just smiled and told me to have a good day! So way to go Autozone for hiring John J.! Thanks to him I was able to drive home safely and legally!! I would highly recommend this place and their employees!! Thank you for going the extra mile!!

Ja
Review №33

I have always had a great experience with this AutoZone the employees have always provided plenty of help however tell other day I went to buy a tail light and after replacing it it still didnt work so I went to buy a new housing for the light and a guy named James helped me and checked my fuse box before he sold me the housing for the taillight and sure enough the fuse was blown he replaced it and fixed the problem if that wasnt already enough to earn 5 stars James even jumped my car because I left my lights on and killed my battery

Do
Review №34

Helpful and easy to find stuff...

Jo
Review №35

Very helpful, clean and respectful.

Mi
Review №36

Good selection of auto parts needs, and great helpful service with a smile.

JR
Review №37

Usually have the parts I need. They do try to convince me that I need to grease the plugs on headlight bulbs. Seems like a no brainer that if they were supposed to be greased then the manufacturers would ship them greasy from the factory. I wonder how many people get sucked into greasy terminals which do a good job of collecting dirt and debris. Otherwise they are pretty good to me.

De
Review №38

Staff was outstanding--knowledgeable, helpful, and very pleasant. Store was clean and bright. I was waited on promptly by a gentleman who clearly knew what he was talking about.

Ja
Review №39

That lady who has bunch of tattoos needs to be fired horrible rude employee!

Jo
Review №40

Had an alternator tested here and they said it was bad. Went to OReillys and had them test it and it worked fine. Get these kids some better training on the equipment.

Ta
Review №41

I cannot praise this establishments employees enough!! I bought a headlight and asked if they would show me how to put it in. The man worked on it for at least 30 minutes because my car is very difficult to get in properly. He was amazing. And when i tried to tip him, he walked away and said no, just come back and see us again. This was above and beyond all expectations. Please!! Go to this store as they are customer service beyond.

Ja
Review №42

Everything I eve need I can always find here at a great price

Ti
Review №43

Zack was very kind and helpful.

Ju
Review №44

Very helpful, just bought a classic car and in the process of restoring, these guys knowledgeable and willing to lend a hand, will be in and out of here for the next few months as I go along on this project, thanks you guys!!

On
Review №45

Helpful staff. Clean and organized store. Convenient location.

Tr
Review №46

Overall a Good place to get auto Parts. If the prices were say 5 to 10 percent cheaper, itll be that much better to shop there.

K
Review №47

Awesome customer service!

Ha
Review №48

Friendly sales associates, had some trouble with my vehicle and they helped me find the right parts. Ive been on the road for several months now, no issues with my vehicle. Thanks guys! 😄

sc
Review №49

Never once have I been done wrong by this staff!

EL
Review №50

Im doing 1 🌟 this time to the specific yelm hyway store this is my normal store to orderwhat I need, and I do shop a lot, but there is being several times that, there is to employees there that sometimes, they dont do a very good job helping you find what you need, one time I went to order something and he told me auto zone dont have that, ( he drives a old bronco truck) after that i went to the auto zone at pacific, and they find it right away, so this is not the only time this situation happen, but for people like that you guys loss costumers,. Same store yelm highway there is two people that everytime, i go they are super friendly and helpful, i think the guys name is Leonel, and the joung women, dont know her name but i think she is from puertorico.

Ch
Review №51

Great service, matched competitors lowest price.

Ro
Review №52

Parts that I bought here ended up cheaper than OReillys

Cr
Review №53

Very knowledgeable staff something I always need. Lol quick and easy ordering if needed.

pa
Review №54

I want to give a shout out to the staff at this autozone.They were very nice, friendly and very helpful in assisting me with my problem. I really appreciate good help and they were....

An
Review №55

These folks are great very helpful.

Ni
Review №56

Been coming here for a few years, staff is friendly but the store is a little small, you wont find alot of stuff that youll find at bigger stores.

Mi
Review №57

Every time my husband needs car stuff we go to this autozone. They were nice and put a new battery in my SUV. They answer any question we have had.

Sa
Review №58

The staff is very friendly, helpful and knowledgeable about your inquiries.

Ma
Review №59

Always professional, great products.

A
Review №60

The customer service staff here were as helpful as would be reasonably expected here, willing to actually hands-on assist within reason.

Ma
Review №61

Always helpful to get in and out quickly with the parts I need!

Ba
Review №62

Knowledgeable workers good price on parts and convenient location

Ja
Review №63

Great place with an awesome crew always willing to help solve problems and find the right parts

Se
Review №64

They will do what they can, which is good enough.

Th
Review №65

I could not believe the level that one of the workers went to in order to help me. I pulled into AutoZone late on a Saturday because while I was driving, my back window stopped working and it had fallen all the way down. No mechanics were open and I know nothing about cars. After trying to pull on the small bit of glass exposed didnt work, I was out of sorts. I went into AutoZone just to ask for some advice on what I could do until I could take it to a shop the next day and amazingly, one of the employees walked out to my car with me and managed to get the window pulled up! But he didnt stop at that, the glass kept sinking back down, so he went back inside to find a rubber stopper we could lodge in the crevice where the window goes down. It worked like a charm! I am so grateful and cannot thank him enough for taking the time to help me!

Ro
Review №66

Great service and friendly

E.
Review №67

I am a fan of AutoZone and always have been. I stopped in for an oil filter for my 2017 vehicle. I was surprised by their rudamentary catalog system, requiring me to use an outdated paper book catalog to look up my oil filter part number. I mean this certainly isnt difficult to do but it was only updated to year 2016 and even Walmart has a digital catalog when looking up part numbers.Second observation was the lack of options for oil filters. They do not carry any Fram oil filters and only had STP, Bosch, K&N, and one other off brand I didnt recognize. I chose the STP one as it offered the best cost to value for my application.Staff was friendly enough and were pleasant. Im sure Ill be a returning customer at some point.

co
Review №68

Always friendly when I come here. They show you where items are located.

Do
Review №69

Good

Kr
Review №70

Bought new windshield wipers. I had my two babies with me and he came and put them on for me. Name was Jon! Pouring downrain, too!,

ki
Review №71

Please never order parts whith home delivery i order some part for my car and never arrive to my home i have to call meny times and i went meny times see what happen .at the end they give my money back and get the part from diferent store

Da
Review №72

Better than oreillys for tool rentals

Tr
Review №73

Tracy was very helpful, and they had the part I needed in stock.

Gr
Review №74

Sold me wrong part but quickly exchanged with no hassle

Wa
Review №75

They always helped me out with anyone. Most know what theyre talking about. I would recommend this over OReillys anyday.

Ty
Review №76

Always helpful. Better than oreileys

KA
Review №77

Quick service and friendly staff. Thank you

Se
Review №78

Weekly shopping center

Da
Review №79

Heard employees making fun of an elderly over weight woman. Very unprofessional and down right mean. I will not stop here again. Shame on you two grown men.

Er
Review №80

Great services,people are friendly and helpful.

Kr
Review №81

This place is a waste of time they have the most rudest employees and 4 out of 5 times we were given wrong part and the employees have no car part knowledge what so ever. Oreillys puts them to shame

Br
Review №82

Very helpful and courteous

Je
Review №83

Nice place

Ja
Review №84

Best auto parts store in tumwater

Da
Review №85

Large selection of parts, fast delivery, and friendly service

Ma
Review №86

These guys helped me find a part by calling other stores since they didnt have the part available. I had to drive to centralia but got what I needed

Ke
Review №87

Tracey is a A hole, gave me crap about returning a wrong part. Went to a different store and they gladly refunded my money.

Lo
Review №88

Check engine light came on and I needed to buy a new part

Ji
Review №89

Good knowledgeable guys.

Jo
Review №90

Reading codes and getting the best guess at problems identified by them is a huge service.

Br
Review №91

Staff directed me in the wrong direction for what I needed for my jeep. They knew nothing about what I was talking about and had typical women dont know anything mentality. Will not be returning.

Ma
Review №92

This place is a waste of time very unknowledged workers and lazy. Go elsewhere I will never go back

Ge
Review №93

Great customer service.

Ko
Review №94

Helpful and friendly

Br
Review №95

Its an auto parts store. Just like youd expect.

Ge
Review №96

I needed a part and I stopped and got it there

Da
Review №97

Great customer service

Bi
Review №98

Quick, efficient and helpful

St
Review №99

Affordable prices on parts

Be
Review №100

Always great service

Information
15 Photos
100 Comments
4.2 Rating
  • Address:4840 Yelm Hwy SE, Lacey, WA 98503, United States
  • Site:https://autozone.com/locations/wa/lacey/4840-yelm-hwy-se.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1163&y_source=1_MjQ3MTQ5MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 360-455-0040
Categories
  • Tool rental service
  • Car accessories store
  • Car battery store
  • Auto parts store
Working hours
  • Monday:7:30am–8pm
  • Tuesday:7:30am–8pm
  • Wednesday:7:30am–8pm
  • Thursday:7:30am–8pm
  • Friday:7:30am–8pm
  • Saturday:7:30am–8pm
  • Sunday:9am–7pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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