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Zerorez
10533 Chandler Rd #105, La Vista, NE 68138, United States
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Zerorez

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Cr
Review №1

We had a big rust stain on our brand new carpet and it did not look like it would come out. They took their time on it and had it looking brand new again! They also did an amazing job removing the pet smell from our sectional. This is not the first time we have used them and they always do an amazing job! Highly recommend their services!

Ch
Review №2

Zerorez does not recommend or have a product to clean grout on tile efficiently. The technician was friendly and courteous but explained that Zerorez and their cleaning products could not clean soap scum off the grout. They were happy to try and take my money. If they know that they cannot provide a service that will do the project, they can merely decline the job.

Jo
Review №3

Tyler was very professional. He thoroughly explained the process of cleaning my carpets plus did great job at offering the extra oder guard which I accepted happily having 2 kittens a dog and 4 kids I can use all the extra help I can get! He even was able to get me a quote for my two rooms downstairs plus the stairs and hallway. I will definitely be booking with Tyler again! 10 stars 🌟 😊 My carpets are now ready for the winter, clean and smell amazing.

M
Review №4

The gentleman who cleaned today, Scott Thomas was PHENOMENAL! He was not just professional or informative, he was personable and so friendly! We have a couple problem areas and he said he could get them out which is amazing (wax spilling) and I’ll most definitely ask for him, 100%, he’s a perfect 10 and my 2.5 year old couch looked brand new, I’m so happy with the services and won’t ever use anyone else!

Li
Review №5

Zerorez did a fabulous job as expected! I use them every year to help keeps my carpets fresh and looking their best. All the technicians have been very pleasant, knowledgeable, professional, and easy to work with. I love that the products are all “green” and safe for my kids and pets. There’s zero “detergent smell” and the carpet never feels like it has a residue left on it. You’re just left with fresh, clean carpet.

Da
Review №6

Tyler was very friendly on the phone, on time, and thorough throughout our transaction. I would highly recommend again!

Ga
Review №7

This is my first time using Zerorez, and based on my experience I will definitely use them again. They were here within 30 min of the earliest quoted time and were in and out in just under an hour. The carpets look great!

Be
Review №8

Quick response when calling to schedule an appointment. They have awesome work schedules to meet our needs. The technician is very knowledgeable and does a very referral job of cleaning. Recommend them to everyone. The same tech that was here last year came back this year and was very polite and for sure wants to do the best job possible.

Ja
Review №9

Had a fantastic experience! The team member who cleaned my floors, Trajan, was super professional, worked quickly and efficiently, and was very friendly with me and my pets! My carpets look and smell amazing and I would definitely pay for the service again in the future. Highly recommend!

Sa
Review №10

Overall, great experience. Tylor was the representative and he took the time explaining what he would and what he felt would be necessary and then if there was any additional problems spots, what that would take, etc. He was informative and quick with his work but accurate. This was my first time using Zerorez and I was thoroughly impressed.

Le
Review №11

Zerorez arrived in the scheduled time frame.Chris was a very nice man, polite, explained the process and answered all my questions.I will have them come back and will recommend them to everyone. I went out and had coffee on the deck while my carpets were being cleaned. It was great!!

Ka
Review №12

Tyler is a great representative for your company. He is so very pleasant and thorough. He did a great job!! He was very respectful of our belongings too. Our carpet is almost 30 years old. This is the first carpet-cleaning company that made this carpet look almost new!!! Highly recommend them!

De
Review №13

Fabulous service. Friendly, fast, listened to our needs, and did the work accordingly.

Je
Review №14

Our technician was incredible. My mom passed and my dad has been struggling to keep up with the pets and they did a wonderful job getting the carpet back to normal! He was on time professional and fantastic to work with. I highly recommend!

An
Review №15

Very thorough job. We werent sure the carpets could even be cleaned and they made them better than we anticipated! Great quality work for a very reasonable price! Definitely recommend them to others!

La
Review №16

The carpets look great! Tyler was very punctual, professional and did a great job. Will be using these guys again.

El
Review №17

Technician was very professional and friendly. Plus he arrived very timely. He did an excellent job on some difficult to remove stains. He was very knowledgeable and offered excellent advice. I will use this company again and ask for the same technician, Tyler.

Da
Review №18

Tyler was our technician and he did an AWESOME job. He went over the areas I wanted cleaned and he addressed all my questions/concerns. The best part was he addressed the areas that were to be cleaned by their correct name, like my 3 season room, very impressed since most people refer to it as the sun room/porch. My house smells great and I will continue referring and using Zerorez.Thank you Tyler!

Co
Review №19

The gentleman that did my carpets did an amazing job. His name is Tylor, he was very courteous and professional.Apologized for it being so late. I’m planning on recommending your company to my friends, neighbors and family. Tylor definitely deserves a pay raise.

Di
Review №20

Scott was our technician. He arrived on time, was polite and professional, worked hard and quickly. He paid attention to detail in each room and wiped up all wet surfaces when he was done. He did a fantastic job and my carpets and tile look so much better and everything smells clean including an area that needed extra attention due to a pet stain. I plan to use Zerorez again in the future.

gi
Review №21

Scott was great!!I had to reschedule my cleaning due to a power outage.The service rep answered all my questions.Scott called ahead of time to make sure I was ready. He helped me move a mattress and box springs from one room.The house smelled amazing afterwards and I had some really pet stained carpets that he was able to give a new carpet look to!!!I would definitely recommend this service...no chemicals and fast service!!!

Ja
Review №22

Great fast service! Price was excellent and job was done very fast. Carpet looks amazing!

Ki
Review №23

My experience was perfect. The when process from begining to end was perfect. I reached out for a quote and received a text with the quote the next day, scheduled via text. Tyler did a great job with the cleaning side. His customer service was top notch and the conversation was welcomed! It is nice to have people come to your home that are also willing to converse with a client and not just come, do a job and leave. Truly makes you feel like you are more than just a customer! Thank you, Tyler! I will definitely recommend Zerorez to my friends!

Le
Review №24

Lucas was great! He was professional and knowledgeable!

Ma
Review №25

Scott was very prompt, personable & professional! Explained the procedure & cost ahead of time! Listened to my needs. Very easy to talk to!

Sa
Review №26

Very professional and easy to work with. He did a great job and would definitely have him back again!!

Ta
Review №27

Jake was friendly and thorough! Will use again.

Pa
Review №28

They were right on time, called to let me know he was on his way. Once in my home answered any and all my questions. He was very polite and now my carpets look new. Thank you so much.

Je
Review №29

Excellent job! 5 rooms took about an hour.

Ch
Review №30

The technician arrived on time. Very professional and polite. He stated how well we have taken care of our carpet and how well we had things all ready for him to get to work. Our technician was a very hard worker. Will use this service again. Very Highly Professional AND Strongly Revommend.

Te
Review №31

The service technician was awesome! Polite and professional was only the beginning! The results exceeded my expectations! The next time I need carpets or a rug cleaned Im calling them again!

Da
Review №32

I have used them for years. They always do such a great job. Today Taylor cleaned my carpet and he was so professional, friendly, thorough, and made sure everything was perfect for my sons graduation party. I love the fact that it’s never to wet, smells great, and reasonably priced. Never a bad experience with anyone from here even the receptionist who books you is wonderful as well. Thank you ZeroRez for being a great business and hiring exceptional employees! You will definitely always have me as a customer.

Jo
Review №33

The technicians were very polite, professional, and did an extremely amazing job of cleaning our carpet. Would highly recommend.

Je
Review №34

Chris has been to our house before and we were glad to have him back. He explains the stain issues and techniques very well so we know the possible outcomes. Both times the stains have come up and there were some doozies. Thanks Zerorez and Chris too!

Te
Review №35

It was the best experience I’ve ever had having my carpets cleaned…they look absolutely FABULOUS!!AMAZING job!!!!Thank you Thank You Thank You 🙏

Na
Review №36

Jake was quick and friendly and left my house clean and smelling great! I will definitely use them again!

Er
Review №37

My carpets are so incredibly clean-never cleaned in 13 years and they look phenomenal. Service person was extremely professional, worked quickly and did excellent work. He was very kind and helpful as well. This was a 100% 5+ star experience from booking online to seeing my clean carpets.

Se
Review №38

These guys are great! At first I wasnt quite sure if the clean would be worth the money. After they did it and I looked at the work I was impressed! My carpets look like new. They were cleaned, smell better, and he was able to get some stains out. Best of all I didnt have to do any of the cleaning any of the work. These guys are worth my money I will use them again

Ma
Review №39

Lucas did a fantastic job. Pleasant & courteous. Great customer service.

Th
Review №40

The technician did a professional job. He knew we hadn’t had it cleaned in 2 years so he did a thorough cleaning. He gladly cleaned my recliner informing me that it was an extra charge. In my experience carpet cleaning is only as good as the man doing the cleaning. I’d like to hire him away from you. Trajan, call me

Me
Review №41

Trajin (our technician) was very thorough and great to work with. He didn’t push any extras and had me inspect the furniture and carpet before he left. Zerorez is awesome, and we will definitely use them again!

Di
Review №42

Called ahead in the time window that we scheduled. Great job and carpets look great. Very professional and great communication.

Ma
Review №43

Tyler was our service rep, and is a great technician!Right on time, hard working, respectful, and cleans up after himself!! He is a valuable employee… you can be very proud of his professionalism.

Al
Review №44

Wonderful experience as usual. Jake was super polite and professional and did an excellent job!

Me
Review №45

Super friendly and great customer service. The carpets look awesome, we couldnt be happier with the service! Highly recommend.

Ju
Review №46

The technician was friendly and thorough. I love not needing to use soaps and chemicals to clean my carpets. The carpets came out clean and smelling fresh with no residue feeling to them!

Ju
Review №47

Highly recommend. Staff person took great care and time on highly trafficked or stained areas. All carpet was pretreated and one stain in particular resolved with that. Corner guards were used to keep hose from running against my walls and stair case columns. Staff person was pleasant, worked hard, took time, and explained process etc. Pricing was reasonable.I had a different company clean the same carpets a few days prior to this and was left extremely disappointed. Toes/fronts of stairs seemed to skipped all together. Was a “special” if booked this month. This other company spent 30 min on my carpets and it showed. ZeroRez spent just over 2 hours and that doesn’t include the walk through, set up and cleanup. Completely different experience and outcomes. No comparison.

Ev
Review №48

The carpet looks wonderful. The young man was very polite, punctual, and thorough. I would highly recommend.

cy
Review №49

Tyler the technician was super friendly and polite. He called about 30-45 min prior to arrival and was on time. Excellent customer service!!! Was recommended by a good friend and I can see why…Highly recommend the company and Tyler! thank you!!

Ni
Review №50

Connor was incredible. Prompt, experienced and knowledgeable. He was extremely professional and kind! Would highly recommend!

am
Review №51

They did an awesome job and Tyler was very professional and knowledgeable great customer service. I have a family member coming to visit who is allergic to cats and zerorez disinfected my carpets and washed them Ive never seen my carpets look so clean!

An
Review №52

Great job of cleaning the stairs, living room and hallway!

Ta
Review №53

Conner was extremely professional and very pleasant to work with. He showed up on time, let us know what he would be doing, and went right to work. Would love to have him back if we ever need our carpets cleaned again

sa
Review №54

Lucas did a great job in our tough pet stains! Will recommend and use again!

Pr
Review №55

Their service was great and now when I wake up Im not so congested.

Be
Review №56

Very professional and courtesy, did an excellent job.

Ah
Review №57

I have Zerorez come out about once a year but I’d have them come every other month if I could! I have two large breed dogs and three kids so needless to say there’s constantly something spilled on my carpets and upholstery. I look forward to Zerorez coming to my home like a kid looks forward to Christmas. Zerorez does such a great job restoring your home back to its original luster or darn near close. The fact that there is no chemical smells or sticky feel is the cherry on top. I’ve had a different tech come every year and all of them are incredibly professional and very nice.

Es
Review №58

I know a lot of 5 star review seem illegitimate but I can honestly say I had a really nice experience. I’m not getting paid to say this, just a normal customer like everyone else.Tyler, (the technician who cleaned the carpet) was friendly, timely, hardworking and honest. He didn’t try to upsell me and he even returned an earring to me he found when cleaning!Great experience. If I ever need my carpet cleaned again I will definitely be using ZeroRez and mainly just because of Tyler’s genuine customer service and good work.

Mi
Review №59

Tyler did an amazing job! He explained everything thoroughly and made sure we understood every detail prior to starting. Our carpets look amazing! We will be using them again in the future!

Ca
Review №60

Looks great! Worth every cent and wish I had done it sooner.

Jo
Review №61

Tylor was very informative on what to expect as far as dry time, etc. He answered all my questions. My carpets look so good! I will be recommending your service to my friends! Thank you:

Be
Review №62

Great service! Pete was excellent, he showed up on time, got right to work and finished the job earlier than expected. Our store carpets look great after getting scrubbed. Thanks for the great job. Would totally recommend!

me
Review №63

The technician Scott, was amazing and very detailed oriented. Will definitely be using again!

Li
Review №64

LOVE the results! Our carpet, couch, sectional and recliner look new! Peter did a great job. Ive used zerorez in the past and they will continue to be my first choice.

An
Review №65

Tyler was the technician. He was on time, did a great job, and told me that if there were any concerns we had with the quality of work, that we could contact ZeroRez and they would make it right. This was my second time using Zero Rez and will happily do so again in the future!

Ja
Review №66

Pete was our service tech this time. Pete was very polite and professional. We have never had a negative experience with Zerorez, we use them often. Thank You Pete and Zerorez for consistent, excellent customer service!

An
Review №67

I had my carpet cleaned last week. The gentleman who came was honest with me about what he thought was the best way to treat the carpet. He was great and worked hard to clean up what two teenagers and a dog had done to my carpet. The prices are absolutely insane though. And because of that I would never call this company back out.

Pa
Review №68

Our experiences with Zerorez have always been great! Their cleaning is top notch and leaves our carpeting looking brand new. The tech is always professional and always on time. Wed never hire another company.

Ch
Review №69

Trajan was our technician. He was very polite and was able to answer all of my questions. He also cleaned our tile floors in our bathrooms and they look great!

An
Review №70

Carpet looks and feels good. Fast response great employees.

Ta
Review №71

Timely response from the helpline to arrange service. Kind and flexible.

Ch
Review №72

Tyler explained everything he was going to do. Answered any questions I had. Was professional and gave quality service. Very happy with the way my carpet looks. Would use Zerorez again and highly commend them.

Pa
Review №73

Connor was very polite and did a great job of cleaning our carpets. Appreciate how he wore shoe covers and use corner guides to protect our walls.

Ra
Review №74

Zerorez was quick to respond to my request for an estimate, and I was able to text with a real person to discuss what I needed. The application is very clear and user friendly. They did a very thorough job and went above and beyond to help us.

De
Review №75

Very timely young gentleman very polite did a great jobDefinitely would use zero rezagain

So
Review №76

Our representative Pete did a very thorough job! This is our second time using ZEROREZ and we’re always so pleased when they’re done. Pete arrived early, cleaned our tile, carpet, and a couple of sofas. He was friendly and courteous with the utmost professionalism! Thank you again Pete!

Ja
Review №77

Zerorez is the real deal when you need carpet or upholstery cleaned. They’re employees are honest, hard working professionals.I’ve never had any issues and very pleased with there services.

He
Review №78

Easy online scheduling. The technician was very friendly and professional. The carpets look great and don’t have a chemical smell.

Mo
Review №79

They did a fantastic job cleaning the carpets. Our tech was prompt, friendly and very efficient.

Re
Review №80

Had two rooms done and the gentleman did a fabulous job. Service was quick and he did a great job listening to ensure it was done well.

Ma
Review №81

Tyler was amazing. The service was quick and fit into a very busy day. Our carpets and furniture look awesome.

Pa
Review №82

The service representative that clean my carpet was very knowledgeable about his craft and did a very thorough job of cleaning my carpets thank you zeroes!

Je
Review №83

Very courteous and professional!! When I had to cancel last weekend, with only 8 hours notice instead of the required 48 hours notice, because I was in the hospital ER, they were not only understanding and did NOT charge me the late cancelation fee, but they emailed me and hoped all was OK. As soon as I returned home 4 days later I got rescheduled for this weekend and, as always, they did an amazing job!!!

An
Review №84

Their website was well done and easy to use. Their customer service was outstanding. They were punctual, courteous and attentive. Will call them in the future.

Ma
Review №85

Jake was knowledgeable, prompt, and thorough. I am super pleased and impressed by his professionalism. Thank you Zerorez!

Pa
Review №86

Pete from Zerorez was awesome! He was very courteous and did a thorough cleaning on our carpets and steps. He is to be commended for a job well done. Everything looks fantastic in our home.

St
Review №87

The guys were great and very professional and a very quick, quality serviceThank you

We
Review №88

Aaron was great! He called me when he was on his way. He arrived within the scheduled time and walked me through everything. Presented all the options so that I could pick what I needed done. Was quick and efficient and very professional. My house smells great my carpet hasnt looked this good in a long time. Very happy I used them again!

Li
Review №89

Tyler was very professional. He explained everything prior to starting and the same when complete. I will definitely use him for all cleanings! He is truly a kind soul.

Mo
Review №90

I was told that it would take 45 minutes to an hour for completion. It was done in that time frame. Very happy at how my carpets look. I would recommend Zerorez.

Me
Review №91

They did a great job cleaning our 10 year old carpet. Wonderful service and I would highly recommend!

Ma
Review №92

We’ve had zerorez out twice to clean carpet, upholstery and rugs. Aaron has been our service tech both times and he’s not only professional, he’s personable! He loves our dog and he is so friendly. We would have him come back every time if we could choose!

Am
Review №93

They did an excellent job. My first interaction was scheduling via text. For an introvert, this was great and convenient. To get the service, the person that came to our house was very fast, professional and kind. Our carpets are amazing and I feel like Im living in a new house. It smells amazing and I wish I would have done it long ago. You might think this is unnecessary but its not. I regret not doing it sooner!

Ka
Review №94

My window of service was from 3-6 and Scott showed up at 2pm which was amazing! I know this can vary depending on their previous job, but it was nice to have him come early! He was in and out in about 45 mins and explained the different types of services he could do to get rid of my stains. I will definitely be using them again!

Je
Review №95

Zerorez did a great job of cleaning the carpet quickly, on time and looks snd smells great. They were very thorough with explaining how the cleaner works, what areas would be included, what was extra and very friendly. He even took the time to get up the candle wax stuck to the carpet. We will definitely use them again.

Re
Review №96

I have used Zerorez multiple times and have been 100% satisfied every time!! They are professional and do a high quality job for a good price. I recommend Zerorez to anyone needing their carpets cleaned!!

Kr
Review №97

We are very pleased with service that Scott performed. He did an excellent job and he is very friendly and professional.

Mi
Review №98

Great customer service waiting for the carpet to dry. But it looks great!!! Great job Paul

An
Review №99

Tyler came out and did an awesome job!! Called to make sure he he could come early! Very thorough and explained everything! We definitely will be using him again! He even offered to help carry in some groceries lol

Sh
Review №100

The person I had was very nice,on time,and did a great job!!

Information
15 Photos
100 Comments
4.9 Rating
  • Address:10533 Chandler Rd #105, La Vista, NE 68138, United States
  • Site:http://zerorezne.com/
  • Phone:+1 402-933-1988
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Commercial cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–12pm
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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