This company is soo unprofessional. They dont communicate with you then they send a bill. They picked up a car for our business July 21st then they didnt contact us telling us they found the car till September 18th. The only reason I gave the. 1 star is because I couldnt give a review with anything less. I will never use such an incompetent business again. Communication is of utmost importance for any reputable business.
This place has been awful, the people there are very unprofessional. They are scam artists and will do everything to try to get more money from you. I would not recommend this place to anyone. Be aware. Dont use this business.
One of the best tow services I have experienced. Very friendly and priced reasonably. I will call him every time I need a tow.
These guys were awesome. Would highly recommend for roadside assistance and other needs.
Absolutely rude! Terrible service also took a very long time to show up rushed off didnt even place the car in a safe park zone we asked for it to be parked in the back they refused Im shocked and the ONLY REASON Im not calling and making a complaint is because the lady I spoke to on the phone was absolutely wonderful to speak to very polite direct and respectful if only she was the tower this rating would be 5 stars! to the woman answering the calls you deserve a raise thank you for being so wonderful!
One of their drivers was assigned as the carrier for my car that was sold to Copart auctions. He was courteous, friendly, punctual, and all around pleasant to work with. He made the stressful situation of trying to get rid of my junker car, so much easier. I would recommend this company for any towing needs. I havent used any of their other services, but if its anything compared to their towing service, then its good too. Thank you.
We had used this service previously, quite a few times, and were happy with them. This last time we needed a tow they quoted it would be a half an before they could get there. My husband told them that was fine. An hour later he called and was told they should be there any minute. 45 mins later he called and said never mind. They charged him $65 for canceling the tow when they were almost 2 hrs past when they had said they would be there with no phone call to let him know they were running late for any reason. Now, well never use them again. This is how you treat your loyal/return customers?????Now we are looking for a new towing business to give our business to.The Bechtels
We had our car die in the middle of the highway and they were there as soon as humanly possible. The driver was very upfront, professional, and provided very good quality work in a sticky situation. Can’t beat the cost either! Definitely recommend this business to anyone and will call on them if I ever need it!
Good prices and the driver was great! Had no issues getting me Jeep over to the dealership to get fixed.
I unfortunately had a tire blow on a Friday evening. Misfit Towing came right away and helped me out. It was surprisingly cheap and they were super friendly.
Awesome service! Highly recommend. Both were very professional! Will definitely use their services again!!
Fast and didnt take long to open door
Excellent customer service. Zack who came to tow my vehicle was even trying to diagnose the problem on site before hauling it away. They were able to fix my car at their shop and cut down the price of the tow tremendously because of this. Very fair pricing and had my car up and driving again in 2 days. I would absolutely recommend this business to anyone who needs a vehicle towed.
The owner was awesome:) He drove us to 2 different places and didnt complain a bit
Super quick both times we used them
Finally home in Michigan because of this great company. I found myself off of the side of 31 down a deep embankment and stuck in mud. Misfit towing showed up quickly. Very nice very professional. I’m still not sure how they got my car out without doing some damage. Awesome job guys. Thank you.
I called this company at 8:30 am for a tow, waited 2 hours outside in the cold by my vehicle for assistance to be called back and told the driver wasn’t able to get to my car and could not help me! When actually they NEVER showed up! There was no attempt to rectify or clarify! I was told that the young girl was the only one in the office and she didn’t know what was going on just what she was told! This was a HARD inconvenience and they had no consideration!
Perfect service, spot on value. Ive used them twice in the past few months and am thoroughly impressed. They took great care of my vehicles and were personable too. Thanks guys! and Wendy :-)
They were great! The guy was so very nice and never once complained about the rainy weather.
Can’t beat the price. They are very professional and take care of the vehicles as they are their own. They even do mechanical work. They got me back on the road quick fast and in a hurry. Would definitely use again
Charging $90 just to pull a car out the snow. Right in front of my house is way too much.
Had to get a tow about a month ago.. guy on the phone was nice and figured out exactly where I was . Jo got to me very quick and we had an hour drive which I was nervous about ( I guess tow truck stereotype ). I was more than relieved when I saw a brand new, clean tow truck pull up.. even better when a professional looking young man jumped out with a smile on his face. We were able to talk the whole time and joke, and it made the drive feel like nothin. No matter where I’m at I will always call Misfit Towing first
Showed up very quickly to pull my challenger out of the ditch. The guy was super friendly and nice . The truck was nice too. A+ service and will use again
This was the first time I have ever needed a tow truck so I used Google to see what companies were available. The reviews for Misfit Towing were very good, so I decided to use them. I am very glad I did. From the lady on the phone to the driver that came to tow my vehicle, the entire experience was great. And the price was very good. I highly recommend them.
Cheerful and Friendly Driver showed up within 20 minutes. Was told $45 over the phone (depending on ease-of-pickup/drop-off) and charged $45 when done. He even let my nephew operate the truck to help unload the car! He made a cool experience out of the situation. First local place Ill deal with from now on.
Its veteran owned. Being a veteran myself love it when I can support fellow vets.
Great employees make great companys. I dealt with 2 of the nicest and knowledgeable guys ever. These guys are who you want to call.
I have to say I will use them again if in the area. They came picked me and my kids up and took our Tahoe to the dealership to get fixed then took us to a place we can stay while it gets fixed. The guys even helped car our carseats in and where awesome with my kiddos. They even gave us a ride to the hotel.
This company did a great job of caring for my car while getting it on and off the flatbed. The driver/operator was very good and knowledgeable.
They where there fast and helped us out. Prices where not bad for a Sunday and snowing hard. Thanks
Great people. Took care of me very well
Very friendly and very professional. They took very good care of our car and delivered our car right to our door. I will tell everyone how well we were treated. Plus we werent charged an arm and leg. Thank you all at Misfits for all your great service
Very fast and reasonable
Great service
Just all around unbelievable people. Very late to write this review but Joe and Aaron took great care of me about a month ago. They were quick, they were friendly, and CANNOT BEAT THE PRICE!! Would recommend to anybody, clean, newer trucks, awesome service, awesome family !!
They was fast and good people
Amazing people, amazing work. Will never use another company . Bless these guys
They are fast to get to you! They are friendly and know what they are doing! The owner and employees are great! I will use them again!😊
I had to pre schedule a tow to an automotive shop just before the shop closed so that my car could be repaired the following morning. They were prompt, with the time promised, courteous and professional. And I thought the fee was very fair and lower than other tow companies. I will definitely use Misfits again if needed.
I CALLED AT 630PM WAS OUT BY 7PM THANK YOU RYAN!!!!!
Veteran owned and thats awesome, Zack was very professional!!!
Very professional handled my vehicle just like it was their own
They care about doing the job right
Awesome to work with, fast friendly service.
Got my car towed to Carmel yesterday they had awesome prices and were really great. Had a previous company do damages to my car but not these guys, they were careful and smart and had nice new trucks
Awesome company ! Treated all my vehicles with great respect and always friendly
Had a company truck towed... the two young men that assisted me on the side of the highway were very quick, professional. Being a driver for a company and a former recovery worker myself, I’ve delt with many different companies and workers and these were by far at the top. Can’t beat the prices, can’t beat the service. Wish we had these guys in Noblesville.
Made it very simple in a precarious highway situation. Reasonably priced.
Shame on you for posting your silly signs at TTP while FCA threatens its employees to be towed before contract negotiations. The word is spreading fast thru all FCA plants and sure you will lose some business over it
Mike was fantastic! I got such great, quick service from a real professional who knew his stuff! So thankful he was there when I needed him.
Helpful
I called them and they had my truck picked up in just a few minutes.
Very sweet guys helped me figure out exactly what I needed to do and what was best for me.
Fast courteous service. Very impressed withMike. Will never use another company in kokomo.
Fast professional service! Thank you Misfit for rescuing me and my car and getting us home safe!
Needed a tow in Greentown IN and Mike provided fast and courteous service! Highly recommend!
They are friendly, fast, and great prices! They went above and beyond to help me out. My heros!
Got a bmw for me from Indy and was awesome
Fast and best service with the best price definitely calling again!
Fast, affordable and professional. Highly recommend!!
They go out of their way to do things right
He told me one thing said another. I don’t understand if I’m paying to get my truck towed from Frankfort does it matter what side of town I live to get the key from me. Obviously I don’t have a car to bring it to him so what other can he get the key. He started yelling at me that he’s on the other end of town the rudest towing service I ever called the worst thing about it is he’s only 6 mins away from my house that’s not even across town smh competition towing is going to do it without any problems
Good price and quick service
So awesome in every way
Great bunch of guys
They dont tow to salvage yards.
Very dependable and affordable.