We had a very quick and professional response to a leaf removal inquiry and fast turnaround for the appointment. Very thorough job. We still can’t believe we waited so long to call!

Ive had an exceptionally frustrating and disappointing experience with GrassMasters. I originally reached out on 7/2/2018 about getting an estimate for lawn care, as my work schedule was not allowing me enough time to keep up with it myself. I wanted to have some other stuff done besides mowing as well, including trimming bushes/trees, weeding and mulching a few area, re-burying some speaker wire, etc.Charles contacted me on 7/3/2018. Initially on the phone he said about the speaker wire: We can do it, but you probably wont like our price for it. --- This sounded a little like it wasnt something they were interested in doing (which would have been fine had they said so) --- but he came out and quoted it all anyway. I didnt really haggle on the price too much, just asked if there was any sort of package incentive for me to do everything they quoted and take on a seasonal agreement for mowing and trimming. He offered a $40 package discount and I asked when they could start.On Thursday, 7/5/2018 I was contacted again and told that mowing will start next week, and that landscape work is still being worked into the schedule at this time.The following week came, and by Thursday I still hadnt heard anything and the yard still wasnt mowed. I sent a message at 9:00 AM asking if they had figured out what day they were coming to the house. No response, so I sent another message at 4:51 PM asking for an update. Again, no response. I sent an e-mail on Saturday 7/14/2018 expressing my frustration and asking for an update, just in case something had happened to Charless phone or something like that. Again, no response to the e-mail either.Now its 7/16/2018, 2 weeks since this process began. My yard looks terrible and Im going to have to figure out how to take some time off work to get this handled myself while I look for another company. Terrible experience, would not recommend this company to anyone. One of the main selling points for me initially, which was repeated on their web site and several times on the initial phone call, was that they are a lawn care company who you can count on to show up when they say they will show up. They are very serious when we say we are dedicated to pleasing you. That was certainly not my experience.

We initially just had GrassMasters for lawn mowing. For that purpose alone we were very satisfied. Working out arrangements with Charles to get any other work done is absolutely horrible however. We asked for some landscaping to be done. We were quoted a price of $300. The work was very poorly and incompletely done. Our neighbors even commented about how little was done. The workers sat in backyard relaxing the majority of the time. We let Charles know the next day of our displeasure. Reporting dissatisfaction had no result. We were still billed for the normal price (actually even MORE) and no one came to verify if our claims were true (which, I promise, they were). We decided because of this to cancel all services with GrassMasters. Charles then sent a new bill with added fees that were originally supposed to be included in the landscaping project that we were so unhappy with. So we ended up paying MORE for a HORRIBLE job. The original bill was paid in full. Yet after cancelling services we have been charged for additional fees that Charles knows is bogus. We will pay it just to get rid of him and his sketchy dealings. I urge you to not do business with him. He has a few good (and a few bad) workers but expecting him to keep with quotes (even when the service is not satisfactory) is unrealistic.

I have never used GrssMasters.However the Beach Bum beside it is amazing.I will say the appearance of GrassMasters is always clean

Sweet couple. Nice place. Friendly service!

Excellent at landscaping, mowing and leaf removal. I definitely recommend!

I contacted grassmasters from a sign that I saw that read “affordable leaf removal”. I had several issues with them. Firstly, I called for an estimate and they told me they would drive by and take a look and get back to me later that day (this was on a Thursday). I didn’t hear back from them until the following Tuesday and they said they couldn’t remove the leaves until the next week. The next week rolls around and I text Charles to see when they were coming and his response was, “later this week”. I texted again on Thursday and he told me it wouldn’t be until the week after that. I told him that’s unacceptable and they ended up coming the next day. Fun part is, they blew a great deal of the leaves into the side of my yard where there are trees and into my neighbors planting bed as well as ripping up a good portion of our grass. I texted Charles that I was unsatisfied and they sent another crew the following day. While I was walking outside to show them what I was talking about (although you would have to be both blind and an idiot to not see) I happened upon the guy talking trash about me.....awesome. Then, they blew a huge pile of leaves into the road and didn’t pick them up. I had to text the owner yet again and he had them come and get it later that night. All in all, I paid $300 for an extremely sub-par service that ripped up my yard and left a very bad taste in my mouth. I very much so wished I had never dealt with this company. Save yourself a lot of trouble and money and go with someone (anyone) else. This review may seem harsh, but believe me...I could have said much worse things about the experience.

Continually leaving flyers in my mailbox. I do not want your flyer in my mail.

Horrible service. Would never recommend.