Tennessee Valley Pool and Spa installed a Pinnacle 30 fiberglass pool at my home. They were fast and efficient. The pool itself was up and running in less than 2 weeks. Even my neighbors were impressed with everyone who came to work on the project. Chase came out and took time to teach me how to take care of the pool and has been so kind to answer all of my questions. We are absolutely in love with our beautiful new outdoor space!
From start to finish they did an amazing job! Very professional and they always delivered as promised. We really enjoyed having their crew around and couldnt be happier with our BEAUTIFUL pool! We get asked all the time about our pool and we always highly recommend Tn Valley Pool and Spas.
I have been using Tennessee Valley Pool & Spa since they opened last year. Everyone I have come into contact with has been awesome! Great folks and super knowledgeable, even if they are Bears’ fans. We should all welcome them to Tennessee and support their business. I highly recommend Tennessee Valley Pool & Spa to anyone with a pool or spa, or if you are interested having either installed. Buy local whenever possible and buy from them often!
Tennessee Valley Pool & Spa is amazing! Every time I walk in the employees are taking the time to thoroughly explain and advise customers pool care. Their products are well stocked and at a great price. I came in needing a solar cover ordered and it arrived 2 days later! I even signed myself up for the pool school class they are offering—a great opportunity to learn how to maintain my pool!
We had a great experience purchasing the hot tub and also with the delivery and installation. They are welcoming and knowledgeable when you come into the store with questions. We would definitely recommend this business.
Very knowledgable and professional - this team has been very helpful with great service, products and recommendations.
We highly recommend TN Valley Pools and Spas. Our family had a great experience with our pool installation. The entire staff was very professional, knowledgeable, and dependable throughout the entire process!-Griffin and Bethany H.Maryville, TN
Tennessee Valley Pool and Spa is new to Farragut and we are very lucky to have them. They are an excellent team from Chicago with tremendous combinations of experience. Friendly, helpful, and most important they bring a knowledge of pools and spas that is superior to what has been offered in Farragut previously. I am happy with my experience with TVPAS. I encourage anyone in the area to stop by and see for yourself what they have to offer.
Came to this place for a Orca Cooler, as they are just about the only ones in Knoxville that sell them in stock. Talked with Andrew, and he was incredibly professional and helpful. Got the cooler home, and it unfortunately had a scratch in it that wasn’t seen in store. Called Andrew back, and he let’s us keep the one with the scratch in it to use until a new one could be ordered for a exchange. It’s the little things like this that make a great company.
Had a dead pool pump right at the start of the season. After speaking with several companies who were not readily available or never called back, I reached out to TN Valley Pools and Spas and they were literally at my house the very next morning. First, they tried to fix the old pump (like 10 years old) which was completely shot. Then they were very elaborate on letting me know my options, cost effectiveness, maximum energy conservation, best value and direction the market is headed, etc. They had the new pump installed within minutes and the whole process only took an hour or two. My new pump is great and I am highly pleased with the entire process so I sent them this email in return...Hey Andrew, just wanted to give y’all an update and let you know I really appreciated y’all’s efficiency, professionalism and kindness. The new 3 speed Pentair is awesome, I absolutely love it. Please let Shane know thanks for talking me into it and he was right, I’m “thanking him later.” It’s great, that being said y’all are my new pool people. I would like to use you guys for my next closing/opening since I’m still getting used to new pump and all. Hope y’all have a great season and again, appreciate your service! 👍🏼Highly recommend!Brian ShoesmithProud Pool OwnerKnoxville, TN
Chase was a delight to work with. He was professional and very accommodating with our needs. I would highly recommend Tennessee Valley Pools and spas.
Recently pre-ordered and purchased a new Caldera Spas hot tub. They were professional and helpful from choosing the tub to the install and provided great customer service along the way.
Tennesee Valley Pool & Spas did a fabulous job helping us-from trying out spas and learning what features we wanted to making all the necessary arrangements to setting us up and getting the spa going. Andrew was helpful and friendly and we love our Caldera hot tub! They made first-time buying a breeze!
This company brings a level of professionalism and respectability to the pool and spa industry. If you have a problem or need, have no doubt that they will assist you to the best of their ability.
Love our new hot tub! The team is very knowledge and setup was a breeze. Have called them several times to obtain answers to my questions, no issues at all.
The service department took down all the info I provided, and the two technicians were prepared and able to make repairs when they visited. The service was timely and professional.
Not a high pressure sales place but very informative. Didn’t try to upsale just recommended based on what we told him we were looking for. Professional team delivered the hot tub and got it up and running. Made us feel that we could call upon them with any questions in the future.
They genuinely care about their customers and finding the best solution. I spoke w multiple other companies in Knoxville and nearby cities while looking for a hot tub for my family. The experience here was a cut above by comparison. The product has been great and they made delivery a breeze. They are also very responsive to any questions or concerns. Very glad I found them.
Chase, Shane, and Andrew are the tip of the spear in the pool and spa industry. Knoxville gained a game changing team when this phenomenal group moved to town. They are truly seasoned experts. You will buy from them because of the top of the line products they carry. You will be customers for life, because of their unequaled customer support. I will never go anywhere else! Great job guys!
I had a great experience working with Shane on my pool liner replacement. Looks great. I appreciated the patience with my questions around the well water supply and lights.
Shane went out of his way to make sure my pool was leak free. He checked the water level daily found and fixed my leak. Honest, dependable and reliable I strongly recommend them for all your pool needs.
Love the new hot tub. Weve had it about a month now and use it almost every day. Better therapeutic jets than our last hot tub which was a Hot Springs.
These guys know their stuff! Whenever I have a question they are on it! They are able to get me all the parts, chemicals, and equipment I need! I trust these guys wholeheartedly to take care of my pool. Most recently I needed a pressure gauge and fitting and they had them in stock! Trust these guys with your equipment for years to come like I plan to!
I hired this company to come and clean my pool. While I was on vacation, the owner sent an and at first tried to tellme he was the one that did it but he ended up telling me he sent an employee. he came out and I had advised this company not to use my pool system to vacuum I had a special vacuum that they were advised to use. Anyway the employee sent vacuumed the pool with no basket and ended up clogging up the pipes underground. It’s been two months I’m still trying to get this fixed and I can’t even get a response out of this company. I know they’re newly opened and things happen but if you make a mistake you should own it and fix it. He did say that he wouldn’t charge me for that pool cleaning. Tread cautiously when using this company for services.
I went in with a spa water issue. They were helpful and friendly. I will go back.
Great local company willing to answer any and all questions to help you find what you are looking for. The quality of services coupled with quality products has allowed me to plan for future projects that will align with my budget.
Our pool has been serviced by this group for many years. They are timely in their responses, provide service with a smile and their pool knowledge is out of this world. I wouldn’t trust my pool to anyone else. They are simply the best.
I highly recommend Tennessee Valley Pool and Spa. They are quick and very professional. The work was outstanding! If you choose someone else you are making a mistake!
Shane and his crew are amazing, I have had a pool for 8 years, I have never had better service and quality. Very pleased with the service and workmanship, 5 stars all the way, thank you Shane.
Had an awesome experience here. Staff is friendly and really know their stuff. They answered every question I had. Highly recommend!
Friendly and helpful staff answered all my questions. I feel more comfortable with my upgrade knowing I have the right equipment and care team.
Smart and talented staff, who care about the quality of work that they do. Definitely worth every penny.
Stopped in with a cloudy water issue and they took care of it in a few days. Great group of people!