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Computer Systems Plus Inc
605 Sevier Ave, Knoxville, TN 37920, United States
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Computer Systems Plus Inc

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Ke
Review №1

I had the good fortune of being the 2021 summer intern for Computer Systems Plus. The Computer Systems Plus family welcomed me with friendliness, helpfulness, and ready acceptance. Every member of the company is trustworthy and professional; all working towards meeting the clients IT needs efficiently. Your business will be protected and well-cared for in their capable hands. Thank you Computer Systems Plus for allowing me to be a part of your amazing family!

Sa
Review №2

Computer Systems Plus is a great business to work for. Everyone is friendly and welcoming. I am so glad to be apart of an awesome team!

Li
Review №3

Our organization has used the services of Computer Systems Plus for numerous years and the staff have always been super responsive, knowledgeable, helpful, and professional! They always work with us to get our needs met in the most cost effective manner possible. I highly recommend Computer Systems Plus for all of your organizations IT needs.

Ry
Review №4

Our company has been using Computer Systems Plus as a referral partner for the last few months and we have LOVED working with them. They are always professional and quick to respond. I would highly recommend them to anyone.

Ja
Review №5

Computer Systems Plus has become a valued business partner for me and the company for which I work. CSP was recommended to me via a friend and I thank that friend often for the recommendation. Rob and Amber did a great job answering our questions and showing us what CSP could do for us if we were to partner with them. They have not disaapointed and have delivered on everything that they said they would do for us. They did a great job of listening and understanding where our company was currently with our IT needs and then helped me put a plan together to meet our future needs as the company grows and expands.Then came the hard part. That was to actually put action to the plan and this is where Jamie came in. Jamie has been phenomenal to work with and seems to have an answer for everything I throw at him. He is very responsive, competent and has always been professional to deal with. I highly recommend CSP; give them a try as you will not be disappointed.

Ch
Review №6

I have known the founders of this company, Dave and Sarah Glass for many years now. You will not find more honest and caring folks. Computer Systems Plus is a representation of their honest business practices and good nature. I have also gotten to know customer care and marketing representative Amber Martinez, who is very knowledgeable and helpful. This company will without a doubt take care of you and provide the best service around!

MC
Review №7

Computer Systems Plus is an incredible group of caring staff that puts customer service as their priority and does it with excellence! I have seen their dedication first hand at my previous place of work, United Way of Greater Knoxville, as service calls were answered quickly, effectively, and always with a smile. They cater their services to their customers, and offer creative solutions to the ever-changing tech world. They are one of Knoxvilles best home-grown businesses! I highly recommend this quality, local business!

Je
Review №8

I started working with the Team at Computer Systems Plus back in 2002 as one of their Carrier Providers. As a Provider, I was able to peek behind the curtain and see how they operate when the customer isnt looking. It was true then and its still true now, they operate with honesty and integrity, thats why Im giving them 5 stars. So if you are looking for a Managed Service Provider you need to call Computer Systems Plus, give Rob and his fine staff a chance to earn your business and you too will be giving them a 5 star rating.Carl W. WardDirector of Channel DevelopmentiRis NetworksKnoxville, TN

Ka
Review №9

Rob, Jeremiah, and the entire team at Computer Systems Plus provide the best costumer service in town. We went offline for some reason during our last day of virtual learning for our students. Jeremiah worked so hard to get us back up and running. He went above and beyond what any one person should have done. We felt like we were their only clients that day. It is so hard to find customer service like that!

Br
Review №10

CSP is a great IT partner. I work for a 300+ employee company and they tackle our phone system problems in a timely manner and care about our organization. Highly recommend!

Sh
Review №11

Computer Systems Plus is a great IT support and service provider in the Knoxville area. If you are looking for a local group that will truly value your business, look no further!

Sh
Review №12

I have worked with Computer Systems Plus for 25+ years. The people there are wonderful to work with. The company is run with integrity which is rare in the world we live in. Their customer service is fantastic. I have always been so impressed with the way this company and their employees conduct themselves. I would recommend them to anyone and I know you would be pleased.

Am
Review №13

Fantastic customer service and reliability, particularly in the purchasing department. Michael is incredibly good at his job, as is the rest of the team at CSPlus. I will recommend the services here to anyone!

Ga
Review №14

Have worked with Rob and his team for the last 3+ years and I’ve always been impressed with their responsiveness, dedication to their customers and professionalism. I work with IT companies all over the SE and would put Computer Systems Plus right up with there with the best in the Region. Knoxville area businesses are fortunate to have a local resource like Computer Systems Plus to turn to for technology and IT assistance.

Da
Review №15

Martin & Company has been collaborating with Computer Systems Plus for over 20 years. They have guided us through the massive IT challenges and changes faced over those 20 years. We have never been tempted to change. Everyone I have had contact with is very knowledgeable and professional. Just a stellar company!

My
Review №16

Have been a customer since around 2005. Cant say enough about these guys. Super helpful and always professional. Computer Systems Plus takes you in a makes you part of their family. Your questions are always answered regardless of how big or small. I would definitely recommend them. Mostly deal with Jeff & Sara..They are super.

Do
Review №17

The staff, especially Jeff, is always courteous, super responsive and very professional. They do not suggest items/services you do not need. Thats saying something these days. I would recommend this team to all my professional acquaintances.

Le
Review №18

During the time that Jeff Lloyd has been assigned to us, he has been pleasant and so willing to help. He is also very knowledgeable in his skill. Rob and the other technicians that we have worked with are also skillful and easy to work with. Thank you, Jeff and CSP!!

Am
Review №19

Super impressed with Computer Systems Plus & their technician Jamie!I wish I had found them sooner. By the time I contacted Computer Systems Plus I had spent two very stressful weeks trying to get our office up and running. We had several computer & network issues preventing us from running daily operations. I spent hours on the phone with several IT companies and software technical support for the programs we use in our office. Nothing was working.I contacted Computer Systems Plus and explained the problems I was having. The very next morning they sent out their technician Jamie. Within minutes he had one problem fixed and was on to the next. He had our office running smoothly in no time. I was very impressed with Jamie and his ability to fix software problems that two weeks of specialized customer support couldn’t fix. I couldn’t believe I had spent the last 2 weeks going in circles and driving myself crazy. It took Jamie only an hour or so to resolve everything. It was so nice to make one call and have someone knowledgeable enough to fix all of our issues while I sat back stress free. He even explained what the problems were and how to avoid them going forward. If you are tired of being put on hold by customer support or dealing with IT companies that don’t understand the urgency to have operational computer systems for your business, this is the company for you.Excellent service, responsive and reasonable pricing. I definitely found my new computer people.

Je
Review №20

My company, Sofas & More, has done business with Computer Systems Plus for years. They are excellent at what they do and always provide prompt service whenever we are in need. Id recommend them for all things IT related.

De
Review №21

Computer Systems Plus, Inc., has been our IT Company for many years. We are so thankful for their attention to detail, quick response time and keeping us aware of what could be potential problems. We thank Jeremiah, Jim, Rob and the whole staff for their excellent service!Debbie ElrodOffice ManagerKenneth Miller & Associates - Disability Law, A Professional Corporation.

Ke
Review №22

We have partnered with Computer Systems Plus for our IT support for over 20 years. They stay ahead of changes in the industry and keep our business operations running efficiently and securely. They are wonderful people to work with as well.

Am
Review №23

Most of the staff have been working here for 15 years+, which shows longevity and stable management. This is a great place to work, the owners are welcoming, kind and trustworthy to their staff and customers. Also a great location being in South Knox, and just across from Downtown Knoxville.

Ja
Review №24

Computer Systems Plus is a trusted SouthWare dealer. Theyve been a reliable and consistent partner for many years and someone I would certainly recommend! Sarah and Jeff are easy to work with and very responsive.

SH
Review №25

Great customer service with an incredibly knowledgeable IT group. They are responsive and have taken care of us for years! I would highly recommend them!

Ju
Review №26

CSP helped fix an issue with my laptop in a timely manner and now it is working like a charm. Thanks!

Ba
Review №27

Sarah Glass and the team at Computer Systems Plus are knowledgeable, friendly and responsive. I would highly recommend them for any business, big or small!Barbara Hanson (Blystone)Acccounting Manager - ProForms Inc.

Mr
Review №28

Ive worked with the men and women at Computer Systems Plus for years and have always found them to be friendly and helpful. Great work at a fair price.

Da
Review №29

In working with Computer Systems Plus and their respective clients for years, I can attest to the personal relationship and attention to detail, the fairness and generosity and the professionalism and proactive nature this group exemplifies.

Je
Review №30

He is always ready to answer any questions and walk me through any problems I have as I am very IT illiterate. Always has an upbeat personality and do not feel like he minds my questions.

sa
Review №31

I am thankful to work with such a great team at CSP! Professional, dependable, and committed to their customers..

Kr
Review №32

Very helpful in helping us source internet/phone providers and reviewing office needs and how to best utilize internet service. Very knowledge and friendly!

Br
Review №33

They have taken care of our company for over 20 years now. Excellent customer service.

Ke
Review №34

Great place to work. Staff is very helpful and knowledgeable.

Bi
Review №35

Great technology support located right here in East TN!

Li
Review №36

Jeff is awesome to work with - we appreciate him so much!

Mi
Review №37

Quick and professional - a great group of people.

Mi
Review №38

Great company. Jeff Lloyd is friendly, knowledgeable and dependable.

Gr
Review №39

They are always very responsive and helpful when we need them!

Je
Review №40

Great Place to work. Great people to work with.

T
Review №41

Great technicians, very reliable. Their technician Alain is very professional, feels like he really cares about you as a customer.

Au
Review №42

Outstanding company . Everybody s super friendly.

Za
Review №43

Absolutely the best company around! Have met and talked several times with Brandon. He has always been able to help and answer every question. He always provides the best technical advice, support, and expertise. I would trust Brandon and his company 100%.

Th
Review №44

I was one of their first customers. I had them install a network at the law firm where I worked as the firms administrator. That was in the early days of computer networks and I had limited understanding of how it all worked, so I depended on Computer Systems Plus to install it and make it work. I considered them to be our single source service provider. They installed it and they maintained it. If anything went wrong, it was their responsibility to fix it . I found them to be knowledgeable, dependable and responsive. Computer Systems Plus is a solid company. The company has grown since I retired in 2006 but the three individuals I worked with in 1989 are still there, offering personal quality service to their clients. I highly recommend them for all your computer needs.

Ro
Review №45

A wonderful group of hardworking and caring individuals!

Ja
Review №46

We are a small business and have went through a couple of IT companies but by far this company is the best in Knoxville. Our previous company tried to tell us that our server needed to be replaced so I got a second opinion from CSP and I am very glad I did because our server did not need to be replaced. Out of all the techs I had here from previous companies Daniel by far is the best. He fixed our problem within 20 minutes which the other company was here 6 hours and said my server needed replaced. I would highly recommend Daniel and Computer Systems Plus

Je
Review №47

CSP is a great staff to work with!

ti
Review №48

So glad we decided to go with Computer Systems Plus when we were looking for IT support. Super knowledgeable and very responsive staff. Daniel Bowman, our IT support rep is great to work with and takes great care of us!

Co
Review №49

Very nice employees expeditiously in Purchasing

Kn
Review №50

We have worked with Computer Systems Plus for over 11 years. The staff is incredibly nice, helpful and processes services requests quickly and efficiently with updates along the way. Their knowledge in their field and level of customer service cant be beat.

Al
Review №51

Friendly highly qualified staff they can fix almost anything electronic

xᴇ
Review №52

Couldnt fix my problem [ monitor repair ]but instead offered suggestions & advice.now THAT is customer service. 5/5

Al
Review №53

Excellent customer care. Excellent staff who know their field. Ive worked with many IT companies in my career and CSP is simply the best.

Ch
Review №54

We are a small law office who recently had the pleasure of utilizing the services of Computer Systems Plus. Our technician, Jeremiah, was everything we could have asked for. He kept us informed and helped us fix our various issues with our computers. I would highly recommend them to anyone in need of IT services.

Th
Review №55

I have used this firm successfully for both my business and personal needs, including software, networking, printers, PCs and peripherals, for thirty years. Their skill and service keep me going back.

Ma
Review №56

I called seeking some guidance to help me decide whether or not I should bring my device in for service. Sarah on the phone was insincerely nice and unhelpful. Hopefully this feedback incentivises improved service at this company.

Sh
Review №57

Jeff Lloyd was very professional!

Ch
Review №58

Great customer service, great genuine staff.

Ty
Review №59

They are not receiving device

Ke
Review №60

Jim is the best! He has saved the day so many times!

Information
100 Photos
60 Comments
4.9 Rating
  • Address:605 Sevier Ave, Knoxville, TN 37920, United States
  • Site:http://compsysplus.com/
  • Phone:+1 865-573-5303
Categories
  • Computer consultant
  • Business to business service
  • Computer support and services
  • Computer repair service
  • Telecommunications service provider
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
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