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Kadunza BMW & Mini Repair
5303 N Middlebrook Pike, Knoxville, TN 37921, United States
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Kadunza BMW & Mini Repair

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Da
Review №1

Had a great experience with Kadunza. They were able to quickly diagnose and repair the issue on my X5 diesel, and now it is driving wonderfully again. The online estimate approval and payment option is really nice. Hopefully I wont need to anytime soon, but next time one of my BMWs need work, I will be bringing it here!

Je
Review №2

The guys we’re very helpful, professional and kind. Clean establishment. Appreciate them getting me in so quick. Will definitely use again.

Jo
Review №3

Wow, what can I say. The are excellent and professional! They got my older BMW back on the road in no time. Would highly recommend them.

Ca
Review №4

These guys are incredible! Worth 5 stars and more. On my first time visit they had the issue figured out and fixed on my 2013 Mini Cooper by days end. Their online service charge approval process is very efficient and easy to navigate as well. So grateful to have found Kadunza.

Ki
Review №5

Tyler is fantastic. Had them order and install a new upgraded exhaust for my 2002 MINI Cooper S. They ran into a snag with a welding shop but they dealt with the issue and treated me right. I can highly recommend them.

On
Review №6

Great place. Tyler is top-notch. Would recommend. Insanely cheap especially for a European specialist. A+

Pa
Review №7

Great Team at Kadunza. Always professional and transparent. I brought in my car for what I was expecting to be an expensive repair. Turns out it was a simple fix. Had the car back the next day for much less than anticipated.

Au
Review №8

Could not be more pleased, these guys are awesome! I am super pleased with my entire experience at Kadunza. I was really worried about finding a good place to have my warranty repair work done but they made it so amazingly easy. They have totally earned a loyal customer with their wonderful customer service and follow through. All the guys there were really nice and friendly. They answered all my questions and concerns and of course made my old girl purr again. They get all the stars! Thank you Kadunza!

jw
Review №9

I have been to many places but Kadunza is my favorite. They are honest and recommended things that if i would not notice my car would have broken down. These guys have a great friendly environment. The mechanics KNOW what they are doing, the price is very reasonable. After searching and searching i have finally found my place. THANK YOU KADUNZA!

Jo
Review №10

Excellent service at a fair price! Easy to talk to & very knowledgeable. Advise their service over their competitors!

G
Review №11

Really knowledgeable, exceptional service, very nice people

Ca
Review №12

They know a lot about BMW. Most things they definitely will fix. Always work with them.

Ti
Review №13

Only place Ill take my M3. Very knowledge on BMWs and very helpful. More than reasonably priced.

An
Review №14

Im new to BMW maintenance so I was pleased to find that Kadunza almost exclusively works on BMW and Mini. Go here if you want honest feedback and advice regarding your car in addition to the job being done correctly. Prices are excellent, and the staff was professional. Ill definitely be coming back.

Wi
Review №15

Robert and the entire team at Kadunza are some of the most knowledgeable and competent mechanics and individuals Ive ever dealt with. They do some of the most quality repairs around, and theyll explain everything to you in normal, everyday language even a car novice like myself can understand. They wont oversell you, or perform a service you dont need - they are honest, trustworthy, and very affordable. Cant recommend them enough. They have a customer for life in myself and newly, my parents.I used to get a pit in my stomach every time a check engine light came on or my car needed service, and that is just no longer a part of my life. If you own a BMW/Mini/etc... stop by, say hi, and youll be sold.

De
Review №16

Strongly recommended for BMW repair and service! After relocating to the area last year, it was stressful to replace my mechanic/shop for my car in a new city. I am so thankful I found Kadunza!! Any service or repair needs, I can count on Kadunza to take care of it effectively, professionally, and with high integrity. They are wonderful at communicating with you through every step. I cannot express enough how great they are - and their work is outstanding. Very easy to work with, accommodating - I know I can count on them to help with any issues that come up with my car as well as routine maintenance. Thank you Robert and your awesome team!

Mi
Review №17

Very informative and professional staff.

Lo
Review №18

Great shop, great guys, great service. Did good work in a very timely manner, and were willing to help me out like any good shop would. I’m sure I’ll going here for any major repairs from now on, if you have to take your Bimmer to a shop take it here.

Ma
Review №19

Great shop and really nice guys that run it. Took my 335i in for an unusual issue and they correctly diagnosed it and got it fixed quickly. Very communicative along the way too. Thanks so much!

Ra
Review №20

Robert and his team are great to work with!! These guys are true BMW enthusiasts so there is no better place to take your BMW to. Highly recommend them for all your BMW needs.

El
Review №21

Great management good people and excellent work. I wouldnt take my care anywhere else. Cheapest place in Knoxville!

Aa
Review №22

Fast and reliable work!

Lu
Review №23

Kadunza did an amazing job working on my 330i! They diagnosed all of the issues and worked up a quote for me over the few hours that I left my car at their shop while at work. They had itemized quotes based on each fix, and even though the condition of the exterior of my car wasnt great, and the extensive list of needed fixes wasnt cheap, they never talked down to me like I couldnt afford their work. I was actually very surprised that the price of the parts and labor being very competitive. Great job, guys!

Ja
Review №24

Very informative, very friendly. I have never had any issues when I come in, more than willing to check anything I need. Very fair price, for very quality work.

D
Review №25

I’ve waited a while to post this review. These guys have been taking care of our BMW on several occasions now. I’m calling Barry and Robert our because their both very knowledgeable, honest, and great guys that know everything there is to know about good service and BMWs. These types of cars are not cheap to work on, but they are much better priced than the dealers and are 100% honest with you and really try to help. I’m a very happy customer of theirs. Don’t hesitate to reach out to them if your having the BMW blues.

Pe
Review №26

A Great find for those who need BMWRepair and general maintenance.Honestly integrity is so hard to find todayIf you own a BMW I recommend you put these guys in your phone . Peter Beatty

Br
Review №27

Very knowledgeable and professional staff. Helpful with Uber rides after dropping it off. Im not taking the Mini anywhere else!

Ro
Review №28

Got my car running at a fair price. They were on top of the repair.

Jo
Review №29

These guys are awesome!! Honest trustworthy great BMW mechanics. They have done tons of work on my car and it’s always reasonably priced and you know it’s done correctly. It is really hard to find honest trustworthy mechanics these days so that’s what makes this place such a gem.

Ca
Review №30

Honest. Dependable. Courteous. Thorough. The guys at Kudunza are truly the best. They truly go above and beyond for their customers. If you are reading this trying to make a decision where to take your car, dont contemplate the decision any further. Use Kadunza. You wont be disappointed.

Ni
Review №31

Kadunza takes all the stress of BMW maintenance and repairs right away. As an owner of a 12 year old, first generation twin turbo engine, I can tell you that the stress involved prior to having kadunza in my corner was significant.They really show you their value and knowledge right out of the gate; displaying an encyclopedic knowledge of common problems that correlate with your current issue. They don’t promise anything outlandish, and regularly update/inform you the minute anything changes or comes to pass. On top of it all, service turn around is basically minimal, meaning you’ll be back on the road before you can say VANOS.Let’s face it: You bought a BMW because you want more to your drive than point A to point B. The shop you pick for your repairs should be equipped to, prepared to, and happy to support and provide that experience without peer. Kadunza stands behind their work with warranty’s. Their techs are outstanding. The service is expedient.You deserve it. Your BMW deserves it. Take your car to Kadunza.

Le
Review №32

Excellent costumer service - very friendly and detailed in explaining labor and materials to someone like myself with a small amount of car knowledge. They are also very thorough with multiple follow up calls to see how the car is running and that I was satisfied!Amazing prices - fixing multiple codes, cost me less than quoted by another local body shop that does not specializes European cars.Extremely knowledgeable staff - worked together as a team to figure out my car issue and were very accurate and efficient about the solution!Over all I am very pleased with my experience and will recommend.

We
Review №33

Honest guys and excellent service and KNOWLEDGEABLE

Ty
Review №34

Awesome place to get parts from, great prices always have helpful advice. Especially if you work on your own. Atmosphere is relaxing, and doesnt feel like a shop at all. They did excellent work when I needed them to do work on a z3m coupe.

Be
Review №35

Great group of guys. Very honest with what was going on. And even pointed out things that could be done on my own very easily.

ke
Review №36

I have had many experiences over the years with mechanics, but I can unreservedly say that Kadunza is the best shop and mechanics I have dealt with. Not only are they true experts and thoroughly knowledgeable about all things BMW, they are also honest, courteous, friendly and thorough (I also like the fact their shop is so clean and well organized). From the diagnostics, to the estimates and repairs, the experience was flawless. Robert and his team answered and explained every question and concern I had. I have not only had repairs on one of our BMW’s, but also a full comprehensive pre-purchase inspection of a 328i for our son. Their advice and services are exemplary. They also offer warranties on all of their work and stand behind them. I am of opinion that besides being passionate about repairing and maintaining BMW’s, Kadunza strives to cultivate a relationship with their customer base that’s built by trust and honesty. They truly go above and beyond for their customers. If you own a BMW (or Mini) and are in need of a pre-purchase inspection, maintenance or repairs, look no further…you have found THE place to bring your vehicle…Kadunza! You will not regret it or be disappointed.

To
Review №37

This place makes me happy just being there. Such good vibes from the staff and the owner. Very professional and knowledgeable with BMW. I would highly recommend this place for repair or service !

Lo
Review №38

Awesome place. I had an ignition coil and spark plugs replaced and that was done in less than an hour at a very fair rate. Won’t go anywhere else for my BMW

Br
Review №39

Great service. These guys are legit. Theyve always taken excellent care of me and my car. Good customer service and good mechanics. If you have a bimmer that needs work. Go here.

Ch
Review №40

These guys are the absolute best, these guys have done just about everything on my car, from front suspension replacement, battery, oil changes, belt tensioner and belt, coolant leaks, to servicing my transmission. I originally went there for what I thought would be a crazy expensive coolant leak last July, to leaving a few hours later with the leak fixed, and a tiny $50 bill for labor and tax. These guys have answered each and every question I ask, and they are quick at it. When it comes to Kadunza, there’s nothing they don’t know about these cars, and it absolutely shows in their work, never a bad experience in my countless trips there.

Ro
Review №41

I’ve been doing business with Kadunza and Team all the way from Atlanta for years. Great folks work here and they do what it takes to build long term relationships. Anything BMW related, they have you covered. Thanks guys *****

Jo
Review №42

A great place to get work done for your BMW. Great vibe, nice staff, very knowledgeable, and honest. They brought my e30 back to life several times and have always been honest on what needs to be done as well as various options to restore or modify. Currently discussing suspension options on another car, and they are honest about parts (OEM and aftermarket) as they’ve worked on a lot of cars. These guys LOVE and stand by their work. They enjoy bringing cars back to excellent working condition or taking them to the next level!

Ty
Review №43

Growing up my aunt had (and still does have) a PRISTINE 1984 325i. My cousin was the secretary at Grayson BMW. My grandfather had a large and successful towing service with a mechanic shop. My mother owned a used car lot. All these experiences combined, convinced me that BMW was THE car for me.Ive been driving BMW since right out of high school, and over a decade later, Im getting pretty familiar with these cars and their issues, quirks, and cost of ownership.Rolling up to Kadunza the first time, for a BMW lover like me, is like rolling up to an adult Disneyland. The parking lot and garage is just full of all these beautiful BMWs, old and new. That really put me at ease. The office is casual, clean, and (much like my own home) has lots of toy bimmers haha.The staff is friendly, patient and very informative. Communication is great. They do their best to fully explain all the issues with your vehicle as well as explaining how big of a deal each issue is. They also keep you updated as they progress on your car--which I really appreciated.These guys know their stuff better than any dealer Ive ever been to. Actually, they know BMW better than anyone really. In my 11 years of BMW ownership, Ive never been more comfortable with my car being in anyone elses hands. When I picked up my car, the owner, Robert, even walked out to my car with me and explained to me some handy tips to owning the 3 series convertible.I cannot recommend these guys enough for anyone, but if you REALLY love BMWs for reasons well beyond the luxury car aspect, this is THE place you want to be. Service is excellent. Expertise is on point. Fees and service rates are AMAZING compared to others.TAKE YOUR BIMMER TO KADUNZA! You wont regret it.

Ci
Review №44

BEST place in Knoxville for ANY BMW work. These guys know their stuff. I take my Z3 there and will never take it anywhere else. They are honest and helpful in deciding what I need or should put on my Z. They even explain what they will be doing to my car and why.I take very good care of my Z and I know when I have them do the work on it for me, I will not be disappointed.

Ju
Review №45

Great guys, very up front & honest. Robert & his team are probably the most honest guys Ive had work on my car.

Ch
Review №46

Ive been using Kadunza for several years, since their prior location. They have spent countless hours on my old and new BMWs doing everything from an engine swap (beautifully done) to maintenance and repairs. They have the knowledge and are fair, honest, and timely. Cant recommend them enough.

De
Review №47

Honest, knowledgeable, thorough. Definitely recommend these guys.

Ez
Review №48

Robert at Kadunza did a motor swap and suspension work on my 89 e30 BMW over a year ago. I am one happy customer. Great guys and great service. Wouldnt hesitate to recommend Kadunza to any friend who owns a collectible or new BMW.

Jo
Review №49

Very satisfied with the service here. They take car of my 2003 BMW and her purring. Honest with good prices and knowledgeable about BMW.

Te
Review №50

Very pleased Ive found a place to take care of my mini cooper in Knoxville...

Ru
Review №51

Good people - found issue on my Mini right away

Ba
Review №52

These guys are the Best!! They are the True experts in BMW care and maintenance and are extremely friendly and caring about the person behind the wheel as well :-) They went above and beyond my expectations and my BMW and I couldnt be happier :-) Now, all I have to do is Just Drive.....

Ar
Review №53

It only goes up to 5 stars? Kadunza and the owner, Robert, have been instrumental in my project and their guidance has been irreplaceable. Amazing place to turn to for any BMW help and work.

Na
Review №54

Highly, Highly recommend Kadunza for your BMW service needs. Great people, extremely knowledgeable, informative and friendly. Top notch!

Jo
Review №55

Fantastic shop staffed with true enthusiasts through and through. You cant go wrong getting your BMW serviced here.

Bi
Review №56

This is the worst customer service experience I’ve had in awhile the guy was very rude I bought a part these people if you can call them thy and the warranty didn’t cover because they didn’t do the job not everyone can afford to pay thousands of dollars in a job you can do yourself but anyways the part broke and the warranty doesn’t cover because I did it myself ? How does that work ?

Jo
Review №57

Cant say enough good things about these guys. Just bought a 2008 135i and took it to Kadunza to have the carbon blast done on the intake. While they were inspecting the car they brought to my attention some issues that the car had. I received prompt emails with pictures and even a video so I could see what was going on. I cant tell you how much I appreciate their transparency through all of it. They even followed up with me a day after service to see if everything was good. Customer service is what keep people coming back and these guys have it in spades. If you own any BMW and want straight forward pricing and great customer service, go see Robert and Adam.

Pa
Review №58

I had the misfortune of a breakdown in Knoxville Tenn while escaping Hurricane Irma. I took my 2011 BMW 750LI to the Knoxville Tenn BMW dealer and they gave me an astronomical price to replace the alternator which was fried due to a coolant leak. I subsequently was referred to Kadunza BMW repair facility. I can t say enough about how these guys are so knowledgeable, professional, and friendly. In addition they did a expert job in repairing my BMW at a much lower price than I would have paid to the dealer. I actually believe based on what I observed that they probably did a better repair job than the dealer would have done. Many Kudos to the Kadunza BMW repair facility in Knoxville Tennessee. I would highly recommend this shop to any BMW owner regardless of age or model. They do it all. Thanks guys.....................

Ja
Review №59

Outstanding service and very friendly. If you own a BMW and dont want to be treated like your an idiot.Kadunza is the place to go.

Th
Review №60

Anytime anyone I know asks of a place to have their BMW worked on, I immediately recommend Kadunza. Have yet to have a bad experience, and I highly doubt I will ever have one. Not only are Robert and Justin, plus everyone else who works there, highly knowledgeable and throughout, they make you feel like a valued customer in every instance. Once again, I cant recommend them enough, I look forward to dealing with Kadunza for years into the future.

Le
Review №61

Great place for BMW work. Knowledgeable and fast service.

De
Review №62

Did a transmission swop and fixed a vacuum leak for me. Great work, trustworthy and reasonable. Ill be back thats for sure, however, hopefully not for a while!

Ca
Review №63

Excellent customer service with a knowledgeable and courteous staff. Highly recommended!

Sa
Review №64

Honest, dependable staff. I won’t go anywhere else.

La
Review №65

Good people.. very friendly..

Gr
Review №66

Awesome mechanics who love their job. Honest and reasonable.

Bl
Review №67

The only shop Ill trust to work on my BMWs. Knowledgeable, experienced and friendly

el
Review №68

This place is the best honestly! Great people great service and good prices. Very professional and dont try to break your bank account. You have bmw this is the place to take yours. These guys do good work and will explain anything you need to know about the work they do. I wouldnt take my bmw anywhere else!

Li
Review №69

These guys have such great knowledge when it comes to your BMW. They are honest and have great prices.

Du
Review №70

Always good service at a fair price 😊

Ji
Review №71

Courteous quick and efficient

Jo
Review №72

Good group of people whose services are first class.

Za
Review №73

Kadunza is a great and honest shop. Would highly recommend to anyone needing service for their BMW.

La
Review №74

Okay. The below is still all good...But a revision today 7/20/2018: Kadunza cares. They know BMWs, but they REALLY care about the customer. Time and time again these folks have amazed me. IF you are reading reviews to decide on whether or not to trust Kadunza with your BMW repair(s). Just do it. As easy as a Nike ad. Just Do It!Wow! If you have a BMW and you need repairs or maintenance TAKE IT TO KADUNZA. No need to read the rest of my blah blah blah just trust me. My 328ci is my third BMW. I have a mechanic that I trust, but I felt my BMWs were just a little to specialized for him. I was never a take it to dealer guy because of the lack of trust and I have been burnt on jacked up repairs. So I was stuck choosing honesty over 100% quality. The guys at Kadunda know BMWs. They have a clean shop and run a clean business. The work they did on my 328ci was exceptional. The diagnostics and estimate were spot on. The repair was flawless. If you own a BMW and are not a take it to the dealer person, I really think you will be happy here. Trust, knowledge and quality work.

Jo
Review №75

Roger the GM is very disrespectful and need more training on customer care.

Je
Review №76

Excellent customer service, excellent quality of work and excellent prices. What more can you ask for?

Sa
Review №77

Thank you for very much for selling us parts online and then do stand behind your warranty. This was a ebay sale a while ago.

Ty
Review №78

The technician is really fantastic and the shop is beautiful.

Al
Review №79

Quick and awesome service. My car wont be going anywhere but here.

Ke
Review №80

Knowledgeable staff, great quick service!

Cu
Review №81

Top notch service

Ja
Review №82

Garbage parts and service. Thank you for selling us a part that doesnt work and standing behind your work.Then when we tried to contact you, gave use ignorant messages. For anybody using their services please contact us and we can forward over their email messages.

Da
Review №83

Ballin!

Information
33 Photos
83 Comments
4.8 Rating
  • Address:5303 N Middlebrook Pike, Knoxville, TN 37921, United States
  • Site:https://kadunza.com/
  • Phone:+1 865-246-6569
Categories
  • Auto repair shop
  • Auto restoration service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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