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Dennis Halls Auto Service
221 Sherway Rd, Knoxville, TN 37922, United States
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Dennis Halls Auto Service

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An
Review №1

I have been coming here for years. Always great service; always a friendly helpful staff; always a fair price for their services and product. I will not go anywhere else with my car or truck.

De
Review №2

We have used their services several times over the last 20 years. Always pleasant to work with.

Ca
Review №3

My college student daughter had her car blow a part and spew water everywhere. Shes in the middle of a really tough semester and Im 3 hours away. Dennis Hall came highly recommended on the UT unofficial parents page, from a local. I called, she had the car towed there, and he fixed it within her extremely tight schedule. Thank yall so much for being a place I trust to take car of my kid when I cant get there, and for making this bad situation just a hiccup! Catherine Foreman

Ra
Review №4

I would do business with Dennis Halls Auto again and recommend them to anyone who asked. They were extremely professional and honest and did not overcharge. I really appreciate the quick and courteous manner in which you treated me and getting my car back on the road quickly. Thanks again.Rana Owens

Do
Review №5

We have been using Dennis Hall Auto for many years. Have always been satisfied with the work. They are not a well try this and see if that solves the problem repair service. They diagnose the problem and fix it. Routine maintenance keeps her running.

Ja
Review №6

Alright folks, some could use a smile more, its much needed when working in automotive business. I had asked the gentleman at the front counter, on how much he would it cost to put on a high performance suspension...he pulled out a quote out the air at $780. It sounded like a rip off to me, over priced quote. Went to Mighty Muffler and they did my suspension for me at $220!! They do top of the line work, at a reasonable price!

L
Review №7

Highly recommend! Friendly, professional and very knowledgeable. Will definitely be going back for all of my auto needs.

Ge
Review №8

First time my 2004 Jeep which I drive daily and which has never been touched by any mechanic except me had a symptom which I could not identify. I havent been feeling well so I took a shotThis place came highly recommended by people who know nothing about cars but have come to me asking if that seemed fair to which I said yep.In my mind I thought, motor mounts or transmission mounts (neither cheap) I told them I would pay for a diagnostics in case I didnt have them do it, Russel said no need.While waiting Thad a mechanic there, came over to the Jeep and asked if I would pop the hood. He looked in the engine, then got under it, then worked his way back until I heard clunk I knew what it was immediately U -joint. I wanted to test, he came out said thats the culprit U-joint.Went inside he told Russell, who looked it up and told me how much it would be on the spot. End of story, I picked up my Jeep the next day, runs perfectly, price was what they said it would be and they also gave me a Veterans discount.My family has a local mechanic they can trust.

Da
Review №9

Very trustworthy and fast service. Im happy to have found a great auto shop

Cl
Review №10

I cannot express how thankful we are with this automotive repair shop. My wife and I were on our way to the smoky mountains and had a service light come on my ford f150 truck. We were about an hour from Knoxville when she called the Ted Russell Ford dealerships, the girl she talked to said they had no openings until May....this was April 13th! She then called Dennis Hall Auto and spoke to Russell. Russell was absolutely awesome, he thought we might have a power train issue because of the 🔧warning we got, so he suggested we might need the dealership for warranty service. When we told him they put us off, he said bring it to them and they would diagnose. After running diagnostics, they looked a little closer and found a wire disconnected. We initially thought we might be there for days, but they had us in and out in an hour. We appreciate you guys so much!

Er
Review №11

Very polite, helpful, and affordable. This was the fourth mechanic I brought my car to for the SAME problem. They finally fixed it! Very excellent work by the mechanics here.

Fr
Review №12

Very friendly and honest staff. As first time customer, I brought in a list of $4000 of items that dealership said required immediate service. Here, the report was only one item might need service based on time/mileage but nothing critical. Highly recommend!

Je
Review №13

Were new to Knoxville. I needed a simple oil change, transmission flush, and tire rotation. I went to an unnamed shop in Farragut and came out with a $800+ quote listing a multitude of issues with my car that had no actual problems. I called Dennis Halls upon a recommendation that I saw on NextDoor. He gave me very reasonable quote over the phone and was able to schedule me right away. We have several Hondas and we have had them work on all of them - from a simple oil change, timing belt, and spark plugs, etc. Service is good, pricing is very reasonable, and the waiting area was nice. Glad weve found a good place here in Knoxville!

Ra
Review №14

Honest shop and reasonably priced. I’m very thankful to have found them!

Jo
Review №15

Thank you it was fast upfront honest it was honestly a wonderful experience I would recommend going here!!

C
Review №16

This place is very busy. The employees are very nice, professional. Their prices are amazing. I recommend dennis hall for your repairs.

Pe
Review №17

Fantastic establishment. Wont take my Acura any place else. Fair prices and quick work.

Jo
Review №18

Always great service and repair for our Honda Odyssey

El
Review №19

Ran over some debris on the highway and my low tire pressure light popped on - and noticed there was a bent in my wheel. A coworker who previously worked as a mechanic referred me to Dennis Hall and after reviewing the many 5 star reviews, I reached out. Russell with the shop was very helpful and I was able to drop my car off after hours and pick it up after hours due to my work schedule and fiancés work schedule.Russell called me the morning they were looking at my car and provided me with what needed to be done to keep me safely on the road. I found the shop to be very honest and prices to be very fair.Extremely pleased with the work done and customer service - I have a feeling Dennis Hall will become our go to car maintenance shop. Thanks y’all!

Te
Review №20

Great people work there and great service!!

Je
Review №21

Excellent, friendly service for over 15 years.

Ri
Review №22

Always excellent service

La
Review №23

They have always been able to get me in quickly whenever my car has a problem. I trust them to give me honest input and repair cost about my vehicle. They even gave me a ‘loaner car’ to drive for two days while they fixed my vehicle. Very professional and kind.

Ch
Review №24

They were able to diagnose the problem quickly and did not try to fix things that werent broken, unlike the dealership. When the repair was completed, they showed us what was broken and explained how the figured it out. They even apologized for the cost (which was only HALF if what Toyota of Knoxville was going to charge)! Highly recommend!

Je
Review №25

Great prices and great job!

Ro
Review №26

I been going to this place for approximately 2 yrs and went from excellent service to very poor. I got my breaks done and they screwed it up. I called and left several messages for them to call me back. I never got a response and I am deeply disappointed in Russell!!! I wont be going back and recommend not going there.🙄

Da
Review №27

First time customer (12/19) and regret that I havent been going here before. Needed help with an Acura electrical issue. Mr. Hall and team fixed it quickly and advised me on another question I had. The folks are friendly, smart, honest (how rare is that, today?), and more than fair. I definitely will be a repeat customer.

Be
Review №28

Our daughter scheduled an appointment to have a used vehicle checked at Dennis Halls while she had it out for a test drive. They got the car in and assessed it thoroughly in a timely manner. The waiting area and restroom were nice and clean and the staff was friendly. I would use this establishment again and recommend it to others!

Ro
Review №29

I had heard good things about Dennis Hall auto service and I checked the reviews. I made an appointment for minor issues with my lights. I had expected to be there 30 to 45 minutes. I was surprised when it only took about 20 minutes and the charge was EXTREMELY reasonable. I love this place. Anywhere else I went wanted to charge to hookup to computer etc ... And charge who knows what for repairs. My experience at Dennis Hall was truly amazing.Ill use again if needed.

Am
Review №30

I have had my cars serviced by Dennis Hall for over 24 years. I was eighteen when I bought my first Honda Accord and they were recommended. They are always helpful and explain all options. Top notch service and informative mechanics. Youd be crazy to go anywhere else!! I was surprised to see Ms. Debbie at the reception desk. She has been with them forever, which is a sign to me that her employer takes care of his people. Check them out!!

Ph
Review №31

Thorough, reasonable, informative & friendly. All you could want from an independent shop.

Review №32

Best service always 🖤they do all the work on my car.

We
Review №33

They gave me an honest repair quote and explained exactly what the problem was. Everyone was extremely nice and my car is running well. Although they are Honda and Acura specialists, they knew what my Buick needed and were familiar with notorious issues with this engine. Very trustworthy.

Wh
Review №34

They are amazing! We were trying to get back from pigeon forge to Atlanta, and they were able to take care of our car trouble very quickly! Cannot day enough good things.

Ja
Review №35

Awesome and friendly folks and very reasonable prices. Highly recommend.

De
Review №36

I have been taking all of my cars to Dennis Hall for the past 20 years and will continue to do so.

Ma
Review №37

If you have a Honda or Toyota, This is the place to go. Been in business over 20 years. Only place i would take my old Integra for any type of repairs.

Pa
Review №38

This place is amazing. I would give them more than 5 stars if it was possible. Russell is extremely patient and helpful. They even stayed later than regular hours to finish the job. I normally take our 95 Honda but this time I took our Nissan Maxima. They work on more than just Hondas! Their prices were half of the quotes I get from Nissan!. Thank you Dennis Hall Honda!😊

Pa
Review №39

Amazing service and honest people!

Aa
Review №40

Great team. Honest advice and fair prices! Russell was great to work with.

De
Review №41

Got the part we needed installed at a good price. I will definitely be going back for more repairs.

Br
Review №42

I take all my vehicles here for service. The staff is friendly and honest. They do a great job. I highly recommend them.

Na
Review №43

My original review has been removed, due to a resolution with the shop.Since originally posting this review, Ive contacted the shop and was put in touch with the owner. Once I explained the details of the situation, the mechanic responsible was let go for this and other reasons. The owner then immediately agreed to cover the cost of all labor they performed, as well as labor to repair my car locally since I had since moved to Austin, TX. Most shops would do no such thing, especially allowing another shop to repair their work and covering the full cost.Most shops would have not been so generous and helpful with this. I feel that my issues were directly related to the mechanic involved, and I feel very comfortable using this shop again.

Ja
Review №44

Dennis & crew are eager to make each visit comfortable & efficient. Russell & Debbie greet you & record your needs. Charles & gang provide the technical expertise. Recommend highly.

Dr
Review №45

Back in South Florida I had a trusted mechanic that I could go to but being in Knox I didnt know any so I went here based on Google reviews. They took care of issue and was 100 less than the Mobile mechanic. Will go back for any car needs.

Si
Review №46

Great service, knowledgeable personnel, repaired timely, honest advice and fair price

Sa
Review №47

I would give them a zero if possible. Unbelievably overpriced for a routine service that another shop ended up charging 2/3 less. It was really quite amazing. Whatever price you get from Dennis Halls shop around. No doubt you will find it elsewhere for much, much less.

Ja
Review №48

Was referred to this place by a family friend and I was not disappointed. Great work on my Subaru highly recommend!

A
Review №49

Staff is friendly and knowledgeable. Facility has a nice, clean, cozy waiting area with a restroom, filtered water dispenser, and TV. They also have a huge stack of Highlights magazines for kids to look through while waiting. I have been bringing my Prius here for a little over a year now and have always received excellent and timely service. My only advice would be to call a few days ahead for an appointment as they are always very busy.

Ke
Review №50

First Class Service All The Way! Ive been using them for over 10 years and the price is always fair and the staff and technicians are knowledgeable and the shop and waiting area are always clean.Shops like these are almost gone forever. I highly recommend them!

Be
Review №51

Fair pricing but very busy, feel theyre very honest also

Jo
Review №52

Always good dependable service at a reasonable price

As
Review №53

I took my car here for a diagnostic and was quoted 42 dollars. We only wanted the diagnostic and did not approve any thing else. When we picked up the car they charged 50 extra dollars for adjusting the terminals on the battery. Not cool. Wont come back.

Ke
Review №54

We take our Honda there for all services. The staff is very knowledge. They track our history and make recommendations.

Lu
Review №55

This place is awesome! Its great to have mechanics you can trust and who do the job right! Never had an issue here! Recommend to everyone!

Ow
Review №56

As always, honest and quick.

Jo
Review №57

Always friendly and super helpful

St
Review №58

Great shop.

Ja
Review №59

These guys have been my go-to mechanics for my family fleet of cars for years. Russell & Debbie are always helpful and respectful. Theyve serviced my hondas, subarus, and now my mazdas. Most of all, theyve earned my trust through honest, accurate work and reasonable prices. They are worth it.

Jo
Review №60

This is the only auto repair shop I trust with my 1998 Honda CRV. It has 310,000 miles on it, and the same mechanic has worked on it since the day I bought it in 1999. When you have something that works, stay with it, be it car or car fixer.

Li
Review №61

I recently had my transmission replaced by them and could not be happier about my experience. Spending a large amount of money on your car is never pleasant & its alsovery nerve racking, for me anyways, but these guys put my mind right at ease. I never felt uncomfortable and they explained everything perfectly. Their customer service is ON POINT!

Ke
Review №62

Did any amazing job changing out my timing belt.Even let me use their loaner car overnight for no charge

Mi
Review №63

Great service, very trustworthy.

Bo
Review №64

Ive been a loyal customer for about 10 years. These guys rock! Always professional and would rather tell you to sell the car than keep putting money into it.They replaced a radiator in my truck less than a year ago. It failed recently and left me stranded about 128 miles from home. I replaced it where I was stranded and when I got back to town they refunded my money before they get reimbursed from their supplier. They took care of me before they were taken care of, now thats customer service.They also provided me with a loner car when the repairs could not be done because parts were not available in a timely fashion.Overall a honest hard working shop.

Li
Review №65

Their honest and reliable

De
Review №66

Staff is great. Russell is great to work with. Good communication. Thanks for great service!

Gr
Review №67

Awsome service these guys work magic on our Honda Odyssey will always trust these guys and the prices are good as well

Do
Review №68

Excellent service and reasonable prices.

Cu
Review №69

Great experience! Dennis Hall is the honda/acura specialist! Thank you im done leaking and buying oil.

Ke
Review №70

Great service really know their stuff great work and great prices

De
Review №71

100% The best guys in Knoxville, Always Honest, Fair and quick! Thank you guys for all the help!

Ad
Review №72

Excellent service and communication.

La
Review №73

Very friendly and knowledgeable

Ro
Review №74

They didnt call back with an estimate

Je
Review №75

These guys are honest, knowledgeable and charge a fair price.

Gu
Review №76

Great service, knowledgeable mechanics and honest work.

Da
Review №77

Great shop great service highly recommended

We
Review №78

No nonsense prices, diligent mechanics with a family atmosphere

Tr
Review №79

Awesome service!! Top notch!! Cant say enough about the service!!

Ju
Review №80

Top notch customer service.

ch
Review №81

Courteous timely repairs performed

De
Review №82

They are great honest guys

Sh
Review №83

Great people and service

ch
Review №84

They are great to work with

Je
Review №85

Great service

Information
3 Photos
85 Comments
4.7 Rating
  • Address:221 Sherway Rd, Knoxville, TN 37922, United States
  • Site:https://dennishallsautoservice.com/
  • Phone:+1 865-690-1151
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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