Helped me out. AND less than half of what I was paying, for BETTER COVERAGE!
Ive had insurance for 20 years with different agents and Ive never had an agent take the time to explain my coverage so I understood it. Val was thorough, professional and responsive. It is nice to know I have a local agent to call if I have a claim. Would highly recommend Privett Insurance.
We recently moved to the area from Florida and I changed my auto policy through Progressive. They put me with Privett as my local contact. Since then Valerie and her team have provided me with business insurance, change of vehicles on my policy and most importantly found and filled the holes in my previous policy that could of really hurt me and my family.P.S. Theyer all pretty nice too, I never feel as thou Im bothering them when I call.Thanks guys
Thank you sooooooo much! I really appreciate the extensive training that Valerie and her staff bring to the table. Knowing that they are up to date on the best way to insure my assets so that at claim time I do not have to worry for one second that Im perfectly covered is the best peace of mind ever!
I wish I could give them 0 stars!!!!! What an awful insurance company all around. These scam artist are the most unprofessional group i have ever dealt with! They talk down to you if you ask the wrong questions and then when I wanted to cancel the owner Val didnt do what i asked. The worst part about the company is that the owner is the one who treats you like crap more than the others. I will ALWAYS tell people about my experience with Privett Insurance and the non-professional group of agents they have in there. I have looked at more insurance companies and most all of them are cheaper and they treat me like a human!PLEASE DO NOT USE THIS INSURANCE COMPANY!
I was not pleased with this service. They seemed to get passive aggressive and requested information that wasnt valid. I ended up frustrated and I hope I am able to bypass dealing with them for my insurance needs.
I have had zero problems with the staff at Privett but to the contrary, they have been helpful to get me the best coverage at the lowest price.
They will take the time to sit down with you one-on-one and explain away all of your questions and concerns, while still offering a great value for the price!
The team at Privett is exceptional at complete risk assessment to make sure that my lifestyle will not have to suffer when accidents and major claims happen.
They work with you when you are in a tight spot!
Just recently purchased my new home and used privett for homeowners insurance. At first, the ladies were very friendly but that quickly changed. I found homeowners insurance for a cheaper premium so i called to cancel with privett. It took them over a week to fax me a cancellation request and i also received a phone call from VAL PRIVETT at that time. She was extremely ugly to me. I tried to apologize for the short term policy and tell her that i appreciated everything she did for me, but she proceeded to tell me that she hoped i never had to file a claim, that Farm Bureau wouldnt take care of me so on and so forth. She was a huge witch and i couldnt be happier that they no longer have my business. I suggest never using privett insurance. They are extremely unprofessional and if you ever cancel with them, you will receive an ear full. They will say you used them and wasted their time. ABSOLUTELY HORRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Valerie and her staff are the best of the best. She will make sure you have the coverage you need when you need it.
Great people