user
Sparks Insurance Agency
10101 Sherrill Blvd, Knoxville, TN 37932, United States
Appearance
Sparks Insurance Agency

Comments
Be
Review №1

Awesome experience changing auto insurers. Hayley got back to me right way with quote. Video sent was very informative explaining all coverages. Was able to lower deductible and increase coverage while saving $500 per year. Would highly recommend!

Vi
Review №2

Maddy was fast at taking care of my needs. Sparks was very competitive and I am happy to be a customer!

Gl
Review №3

Sparks Insurance, especially Sheila Radford, has been a tremendous help to us acquiring Insurance for a home in Florida. She has been there every step of the way and answered any questions or concerns in a timely manner. My husband and I have enjoyed working with her and appreciate all shes done. We recommend Sparks Insurance for any Insurance needs. Thank you Sheila!

Wi
Review №4

It was a pleasure doing business with Sparks Ins. They got back to me right away with a new & better quote on my Auto Ins. Saved me allot of money on the same coverage as I had with my old Ins. Co. Thanks Sparks, Great Job.

Su
Review №5

I had a very positive experience with Sparks Insurance. The agent and other employees were responsive and professional. I especially appreciated the online person to person quote and presentation. Well done!

Ma
Review №6

I have had a wonderful experience with Sparks. Very responsive and found me a great policy for my Florida home. Amber sparks has been professional. I went to Sparks strictly on Dave Ramsey’s suggestion and I’m glad I did.

Li
Review №7

Update to response by owner. What kind of response is that! There’s is and was no lockdown in Florida when I reached out for an estimate! Your response has no correlation with my experience with your agent! Once again ignoring the issues! Will never reach out to your agency or ever recommend especially after your response!!I received a text from agent but when I replied back several times they said they never got! When I called then I received a phone call back. Amber spoke to me as if I didn’t know what I was talking about! Spoke over me and just didn’t listen what I was saying! Then told me “god bless have a good day”over me trying to explain again!!! As if that excused her behavior!

Me
Review №8

I actually found this wonderful agency after searching for a preferred provider through Dave Ramsey’s referral service. I literally had an email and text within minutes of submitting my online request from one of their insurance advisors, Maddy Davis, introducing herself. She requested a few details about my current coverage and within 24 hrs I had 2 quotes and a video message talking me through each and explaining it all in detail (I live out of state). I ended up with 10 times the coverage for less than I was paying annually in premiums for my prior auto insurance. What a blessing!

St
Review №9

Sparks met all the characteristics of good insurance agent. They were very responsive, professional and offered a good value. I know they had my best interest in mind in securing a homeowners quotation for my Florida property. Abi Kooima did an outstanding job.

Ti
Review №10

Abigail was terrific at answering my questions about homeowners insurance options and was extremely prompt in following up. Her responsiveness truly helped and allowed us to resolve a problem caused elsewhere.The helpful attitude and the information we received from Sparks thanks to Abis efforts were great assists to us in solving our insurance needs.

Ke
Review №11

I think Abigail did a great job, if the rest of the company is even close to her as far as customer service, we should have a great relationship..

El
Review №12

I quickly received a response when I requested information. The agent Sheila was courteous and informative. I was able to change my insurance in a few days and saved money too. I highly recommend this company.

Je
Review №13

I contacted Sparks to transfer my auto policy from Washington State to Tennessee. I spoke with Sheila Radford who was very personable and gave me a very good quote from Progressive, the company who I currently was a policy holder. I called her back and we were able to quickly take care of the policy details and she assured me she would cancel the previous Progressive policy. A week passed and I went onto the Progressive website and discovered that my old policy was still active and my account did not show the new policy so that I could print out proof of insurance cards. After several calls to Progressive I was able to cancel the old policy but I was forced to create a new Progressive identity with the new policy number listed. I had to also fill out all the pertinent data again including security words. My rating is very simple. If you say you are going to do something, do it.

Mi
Review №14

I have been with this company for years now and they always go above and beyond. Abigail has helped me so much specifically and I couldnt ask for any better customer service.

Je
Review №15

The Sparks group (Abigail) has been very responsive to any of my questions or concerns. Also, they have found me rates to be extremely competitive.

Ke
Review №16

My agent Abigail was great! She got me an awesome rate and coverage. She got me more coverage and saved me $700 a year! When she sent me the email of the coverage and price, I didn’t believe it and kept thinking something wasn’t right. I called her and made sure what she sent was right and it was!!! My coverage started May 27th!!!! Thanks Abigail!!!

Ju
Review №17

With moving to a new state, we needed someone who was knowledgeable and we could trust - Abigail was a HUGE help and was able to answer all of our questions and responded almost immediately!

Je
Review №18

Hayley was very detailed in her research of the best quotes for our auto and RV insurance policies. It was a relief to utilize one agent to do the shopping for us, as moving from MI to Florida has its own challenges, this was one that was worry free and easy to transition. Thank you Sparks and Hayley for your assistance, we look forward to a long lasting relationship.

Wi
Review №19

Working with Haley to get car insurance for the first time was quick and easy. She was super nice, informative, and responsive. The policy she found for me was better than any I was able to find online. Low premium, full coverage, and no upselling. And it was all free! I was assured they would continue working with me even after getting me the policy. Im confident that, with Sparks and Haley at my back, insurance wont be a problem at all to deal with. Thanks Haley!

do
Review №20

Sheila Radford is an excellent, experienced insurance agent. She helped us save a lot of money on our car insurance. I highly recommend her and Sparks Insurance agency!

Je
Review №21

Sparks Insurance has saved me hundreds of dollars, increased my coverage by a multiple of 10, and guided me through the process with ease. I worked with Amber and she is very professional and responsive and took care of everything beyond what I thought she would be able to do. I am so happy to work with them in order to save money, get great coverage, and have the extra support for any questions or concerns I have. I have already recommended to family members.

Ju
Review №22

Amber found us a better auto coverage and saved us more than $800 per year. We completed the process thru email and text messaging and she took care of canceling our old policies. We highly recommend Sparks Insurance.

RA
Review №23

Hassle free & best price, too! Maddy & Sparks has taken great care of us & saved us money, too!

EM
Review №24

Hayley is awesome! Easy to work with, great prices, and great people.

Ji
Review №25

I recently worked with Abi Kooima in helping a client move their insurance from Co. to Fl. Abi was a pleasure to work with and helped my client find insurance policies that offered the protection they needed for the best premium possible. I would recommend Abi to any of my clients moving to Tn., Fl., Al., Ga., or Ky. I highly recommend Abi and Sparks Insurance. She was friendly, professional, knowledgeable, and prompt. Two Thumbs Up!!!

Do
Review №26

My previous insurance company was leaving Florida and I had to find new coverage. I called my existing agent and got a quote for three times my previous premium amount. So, I searched the WEB and found this wonderful agency after searching for a preferred provider through Dave Ramsey’s referral service. I submitted some basic information and had a response almost immediately. I was then contacted by Abigail Kooima and we discussed my specific insurance needs. After sending Abi some additional information I received an email and link to a video message talking me through each policy and explaining it all in detail. The premium was still high so Abi and I discussed possible ways to reduce the premium. After a few more calls and emails, I ended up with home and auto insurance that has additional coverage at the price I had been paying. Abi always responded promptly to my questions and the whole process was very painless. Highly recommend Abigail Kooima and this agency.

An
Review №27

I had a great experience working with Sheila and Sparks Insurance. We were able to find new auto policies that met our family’s needs and saved us quite a bit of money. Sheila also found us a reasonable new homeowners insurance policy since we received a non-renewal notice from our current provider. We are very satisfied with Sheila’s excellent work!

Ez
Review №28

I was looking to insure my imported car from Japan and had no luck until picking up the phone and calling Spark. They made the process easy and I had my policy in no time! Thank you Amber from Spark!

Ca
Review №29

This agency was referred by Dave Ramsey. I worked with Maddy who was very helpful, made sound recommendations, responded quickly, answered all questions immediately, and executed the new contracts without any issues.

Je
Review №30

I enjoyed the quick response from Maddy Davis in providing competitive quotes for both auto and home.

Ha
Review №31

Sheila is truly awesome in providing excellent service whenever I need it. Thank you for your assistance. I appreciate all your help.

Ch
Review №32

Amber has done a great job helping me switch insurance. Better policy and less $. Tech savvy firm makes it easy to work with.

He
Review №33

Hayley Allnut with Sparks Ins., was tremendously helpful! Prompt responses and found me a quote cheaper than I’d found anywhere else, with better coverage! She streamlined the entire process and made it super quick and easy! Highly recommend!

Be
Review №34

I just switched my home and auto to Sparks. Hayley was supper helpful and responsive. Highly recommend them!

Ry
Review №35

Worked with Maddy. Sparks insurance has been the easies car insurance broker I have ever worked with. She found over $200/months savings for me over my previous policy. Love this Dave Ramsey ELP. SAVE $$$. Call them today.

Da
Review №36

Quick to respond, willing to explain anything you want to know, and got really good policies for great rates.

Ba
Review №37

The workers here were very friendly, their service was good. They are the best at getting the lowest rates. They dont waste anytime, they just get it done.

Gi
Review №38

Melody was determined to get my business using patience and continuing to research for the best price to avoid crippling my finances. Sparks Insurance has a new client because of Melodys efforts and I feel like I have a new friend instead of just an associate from a business transaction. Gia

Em
Review №39

Maddy was such a great help and patient with my husband and I as we figured out what insurance plan we were going with. She was always available to answer any questions we had. We plan on using Sparks Insurance for all our insurance needs going forward!

Ch
Review №40

Maddy Davis is our familys advisor and she is AMAZING!!!We were connected through Dave Ramseys ELP program. Ive been a long time USAA member and thought they couldnt be beat. Maddy found us a great alternative and is truly helping my family of 5 stay safe and protected without breaking my wallet. Shes super helpful and awesome to work with. Thank you! Highly recommended!

Br
Review №41

Hands down one of the best companies I have had the pleasure of doing business with. Its rare to save money and receive good customer service, but I was able to accomplish both with Sparks Insurance. I recommend without reservation.

Am
Review №42

Maddy is always so quick to respond, answer my questions, and get me the best prices available. Weve been thrilled with our service.

KC
Review №43

Amber took the time to answer all my questions and she was able to find me a much better auto insurance rate then I was able to find on my own.

To
Review №44

Always friendly and consistent thats what makes it great

Au
Review №45

Best insurance company ever! Ive been with Sparks over 20 years and theyve got excellent custom service and competitive rates. If you want a insurance company that strives to take care of you and is locally owned check them out. I promise they wont disappoint.

Ro
Review №46

Went through Sparks Insurance to find cheaper auto insurance and I couldn’t be happier. I spoke to Maddy who helped me and heard my needs and how I wanted to work towards saving money to pay off debt. She understood and went above and beyond my expectations. I highly recommend Sparks!

Ke
Review №47

I would highly recommend! They were able to get me better car and home insurance than I currently had and save me about $700/year at the same time! Their agents are very kind and willing to serve you!

Bi
Review №48

I found Sparks Insurance through Dave Ramsey earlier this year and I have been completely satisfied thus far with the level of professionalism and super competitive premium costs.I have had the pleasure of working with Amber Sparks Blair. Folks, she is awesome! I was in search of quality insurance at a great annual price w/stellar customer service. Amber has provided all of the above! She set me up with an exceptional insurance premium through a local insurance company (Travelers).Thank you Amber!

Pa
Review №49

Very conscientious, thorough, professional and efficient insurance business. Very satisfied.

Su
Review №50

I would highly recommend Sparks Insurance to everyone. They make you feel like family and take care of all your insurance needs. I have been a customer for years and they have taken time to make recommendations regarding my car insurance to save me money providing me with excellent coverage and rates. They go above on their customer service and I personally would like to thank Shelia. Keep up the great work!

Jo
Review №51

Maddy has been awesome. She walked me through all of our options to get the best coverage for the price. I highly recommend Sparks Insurance.

Ry
Review №52

When looking for small business insurance, Paula Abner with Sparks Insurance was fantastic. Her level of customer support was above and beyond. She certainly works hard and has great attention to detail. I highly recommend her for your insurance needs. It was certainly a pleasure to work with her.

Sh
Review №53

For personal insurance Shelia is hands down the absolute best agent!! Paula has been an amazing help with my business policies! Incredibly quick with answers and super friendly! I HIGHLY recommend Sparks for Business AND personal insurance!!

Ph
Review №54

I needed a better quote for car and home insurance. I heard about Sparks Insurance because they were an endorsed local provider that Dave Ramsey promotes. The best part of my experience was that my agent, Hayley Alnutt, was very clear about the entire process for getting home and auto insurance. After I contacted her via e-mail, she made it clear what information she needed. Once I provided the information, she got me the best possible quote she could get for me and then supplied a detailed video about both the car insurance quote and the home insurance quote. The video preemptively detailed and explained all the major questions I would have had. I followed up by asking a few smaller questions via email. When it was all said and done, I had car insurance that was about $75 cheaper a month and I doubled the amount of home insurance coverage I previously had for only about $40 a month more. After I told Hayley that I wanted to make the switch, she even helped me cancel my previous insurance with the other company. Could not recommend her and Sparks Insurance enough.Additionally, and this is very important to me, SHE DID NOT TRY TO SELL ME ON ANYTHING THAT I DID NOT WANT. I told her the coverage that I needed and she got me the best offer I could get with that coverage. Tremendous experience.

TO
Review №55

Great rates and even better customer service! Requested quotes for auto, homeowners and umbrella policies on a Wednesday, had all Friday morning. Was able to save $1000.00 for same coverage on our auto policy. So happy we were introduced to Sparks! Maddy is awesome!!!

Ca
Review №56

Hayley Allnut was especially kind and easy to work with! She got back to me quickly with several different quote options, answered all of my questions patiently, and made the process simple.

Li
Review №57

Maddy Davis, our agent was wonderful! Saved us a lot of money!

Br
Review №58

Sheila Radford gave me excellent service. She was able to find me a car insurance rate that saved me over 30% for equivalent coverage that I formerly had with Geico. She was readily available and gave quick responses to all correspondence. I am so glad to have found Sparks Insurance through the Dave Ramsey website. Sheila exceeded my expectations.

Em
Review №59

Maddy is always amazing to work with! She is kind, knowledgeable, and quick. She doubled my coverage at the same cost as my previous carrier. Definitely the best experience Ive ever had getting insurance.

Em
Review №60

I heard about Sparks Insurance through the Dave Ramsey Endorsed Local Provider program. We were assigned an agent, Maddy, who was VERY quick to respond to my request for quotes on our auto policy. Not only did she provide quotes the same day, she also took the time to do a video explaining the quote line-by-line to ensure I understand the specifics. She made the transition of cancelling our existing policy and signing up for the new policy a breeze. To top it off, she helped us double our coverage and lower our premium cost! I highly recommend Sparks Insurance for your insurance needs.

An
Review №61

Sparks was great to work with the whole process to get a new home owners policy was simple and easy. Hayley did a great job making the process simple as well as saving me about $1300 a year on my insurnace. I would gladly recommend Sparks to anybody.

Da
Review №62

Great experience with Sparks Insurance!

Am
Review №63

Maddy helped us find the best deal on insurance. She also made the process of switching to the new insurance company seamless! Highly recommend!

El
Review №64

I also heard about Sparks Insurance Company through the Dave Ramsey website that listed this company as an “Endorsed Local Provider”. Maddy Davis was the agent that helped me and I can’t say enough about her. She was patient, informative, and extremely helpful customizing the appropriate Homeowners and Flood Insurance Policy that fit my individual needs. I look forward to working with them now for my Auto Insurance. I’m a happy Customer.

D
Review №65

Had the most pleasant and professional experience with Sparks Insurance agent Sheila. I saved money and felt very taken care of throughout the whole process and would love to show appreciation and thanks for the most seamless transition and looking forward to telling more people about the company! :) Thanks Sheila!!!

Bi
Review №66

My insurance jumped from just a few hundred dollars per month to $680 per month due to my 20 year old mistaking the road for the Indy 500... We worked with Sparks Insurance to get our rate down to $523 per month and the potential to save more with the RightTrack driving app and that’s for more coverage than we had before! Sheila at Sparks was very helpful in choosing the right coverages at the right price. I highly recommend their services!!

As
Review №67

Very fast response, best price. Seamless transition from other insurance that was not filling in where needed.

Mi
Review №68

Customer service was pretty good. And fast too. Amber helped me a lot to get a fair and comprehensive car insurance policy. Im very grateful.

R
Review №69

The person I got my policy with with was rude and instead of helping me resolve an issue with the insurance company, they told me to go ahead and find another insurance provider. Then I was emailed about a review which apparently was not mine and asked why I left the review. I explained my poor experience with their customer service and she said that she stands by what she said. I will not be going back to Sparks. They cost more than getting a policy without them anyways.

La
Review №70

I have been a client of Sparks Insurance for many years now. Their rates are very compatible and their customer service is the best. Youre not just a policy, or claim to them. You are treated with respect, and they take the time to explain and recommend services to protect you, but never are they pushy to get you to change your policy. They have always gone above and beyond for me. You will not be sorry for giving them an opportunity to service your insurance needs. Im glad I did.

Kr
Review №71

I needed auto, homeowners liability and umbrella insurance. Hayley Allnut did a great job helping me. Very knowledgeable, professional and efficient, she gave me a very reasonable quote. I had been working with a local brick and mortar insurance agency for decades but was not getting accurate information from them.It was a relief to see someone handle things so efficiently and promptly.Very impressed with Hayley Allnut and with Sparks Insurance.Krishnan Parayath

Tr
Review №72

By far the most unprofessional business I have ever dealt with.....good luck getting your claim processed....crooks.............. Was trying to help my great aunt, who is 86 and been a customer for 40+ years, these crooks couldnt even return a phone call.....would not process a claim and bills double premiums.

Ta
Review №73

Loved the savings.lots cheaper. I saved 60 dollars. Thanks guys.

ry
Review №74

It was amazing how much amber helped me to get better insurance!! I recommend sparks insurance. They will get you a great deal!!!

DJ
Review №75

Its honestly been a pleasure and refreshing working with Maddy at Sparks Insurance. I shopped around before finding (through Dave Ramseys ELP site) Sparks Insurance. I thought getting new insurance would be easy and I didnt know it would be so hard to find good service with reputable carriers. Maddy delivered exactly what I was looking for! She made it easy, effective, and enjoyable. Thank you again!

Ka
Review №76

Newbie in FL from KS. Needed to switch auto insurance. Searching online was completely frustrating. Then I found Sparks Insurance through a recommendation on Dave Ramseys website. I felt confident Dave would never steer me wrong, and I was right! Faye at Sparks Insurance quickly responsded to my email request, and I had a quote the same day. Everyone told how much more expensive insurance is in Florida, but Faye provided a competitive quote with the same coverages I had in Kansas. I felt like she worked really hard for me. She explained everything clearly, answered my questions, and got me new a auto insurance provider at a very reasonable rate. If you want someone to work hard for YOU, do yourself a favor: Call Sparks Insurance!

Jo
Review №77

For over 20 years I have been dealing directly with the big players insurance companies (Geico, Allstate, Esurance). This year I decided to review my coverage and policies and gave Sparks Insurance a call. I wasnt sure if it was going to work out as I am in Florida and I was used to the 24/7 support from the big players in the auto insurance world.Within 24 hrs I was contacted by Maddy. She took the time to educate me about my policy and explain the risk/concerns about my policy at the time. She sent me a video quote explaining different options of coverage they offer.Although she was selling me a policy, at no point I felt that selling pressure, and she was kind enough to schedule a follow up call to answer additional questions. Now we are Spark Customers and I am working on referring my extended family members.

Ch
Review №78

I am a real estate broker and needed insurance for real estate investments as well as home and auto. I happened to see on Dave Ramseys website that Sparks Insurance was one of their recommended companies as an independent agent and Liberty Mutual had just increased me one too many times. I called around for pricing from several independent agencies and Sparks came back with the best rate. Maddy was the rep who reached out to me and she was very helpful. She was patient with me and answered all of my gazillion questions, and was super nice. They ultimately saved me hundreds of dollars over what my Liberty Mutual policies had increased to. A big thank you to Maddy and Sparks Insurance! You guys are amazing!

Ni
Review №79

Very easy to work with. They got me better car insurance coverage for $50 less month! Maddy Davis was very nice, helpful, and thorough.

Jo
Review №80

You won’t find better customer service anywhere else. I’ve been with them for years and it has never crossed my mind to change. They are the best around!

Au
Review №81

Great, easy time getting car insurance. I’d recommend to anyone.

Mi
Review №82

Maddy helped me lower my insurance and get better coverage. I highly recommend Sparks Insurance.

Th
Review №83

My advisor Maddy made the transition from my old homeowners policy to a new one with safeco simple. I was able to lower my rate by almost $400!!Would recommend safeco to anyone.

Le
Review №84

Best service in town! Amber quickly helped me secure my renters insurance for some leasing paper work and had it emailed to me no hassles. Thanks Amber for making the process simple and painless :)

E
Review №85

Hayley helped me switch my policy from paying 222.00 a month for two cars with Allstate, to around 155.00 and added a renters policy. Thanks Sparks!

J
Review №86

Outstanding customer service! Been with Amber at Sparks for two decades, she has graciously and adequately taken care of every question, problem, family issue, Etc. VERY HAPPY WILL NOT GO ANYWHERE ELSE.

Gr
Review №87

Wet happy with the level of service and a great price.

Ra
Review №88

Thanks to the greatest customers for making Sparks Insurance a top growing Insurance Broker! We appreciate your choice and celebrate 37 years of Service to you. We pledge honesty and dependability for you and yours.

Ri
Review №89

Maddy made the transition very effortless and efficient, great experience!!!!!

Jo
Review №90

We have 2 vehicles and renters insurance through them and they have always been easy to work with and will get you the best deal possible!

Ca
Review №91

I moved several times in 2 years...from owning to renting and back to needing full homeowners insurance. They made the process so easy and saved me money!!!

Ka
Review №92

Great service, personalized and friendly. Sheila Radford is the best!!! Would highly recommend!!

Ja
Review №93

Have two cars and our home insurance with them and couldnt be happier. When you need to file claim personal attention and fast results.

Am
Review №94

We are so thankful for the customers that we have been able to help for 1 year all the way to over 30 years. Sparks Insurance has companies to help fit your individual needs.

Ha
Review №95

Amber is wonderful, always so helpful!

Jo
Review №96

Amber is wonderful!

ja
Review №97

Friendly and helpful.

Information
28 Photos
97 Comments
4.8 Rating
  • Address:10101 Sherrill Blvd, Knoxville, TN 37932, United States
  • Site:https://sparksinsurance.com/
  • Phone:+1 865-687-1855
Categories
  • Auto insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations