I highly recommend this company; they are very professional and knowledgeable when it comes to cleaning your carpet.
Andrew and his team are awesome. Very knowledgeable and professional. Will definitely use again and highly recommend!
Willing to be flexible, professional attitude, and helpful with advice on home care. A top quality service!
The process was completely explained and the cleaners were courteous and understanding of my situation. Would definitely have them back in the future.
I dropped a bottle of bright pink fingernail polish on hard tile right at the entrance to our master bedroom from our bathroom. The bottle shattered and the pink splattered all over our carpet. I was sick about it. After a quick google search I found Andrew. He assured me that he could help, and that he would do it in the most affordable way for us so that we would continue to use his company in the future. My husband was there the day he came and fixed our carpet, and I was shocked when I came home. I honestly thought the carpet wasn’t going to be salvageable but now I can’t really even tell that anything happened. Highly recommend Hydrostar!
I found Andrew and his son to be punctual and professional. They used a process on my area rugs that are on hardwood floors that would allow the rugs to dry quickly. Before starting the job, Andrew was very thorough in explaining the process to me. There was a bad pet stain on the bedroom carpet and it no longer shows. I highly recommend this company.
I asked for one service, Andrew explained why that was the wrong one, detailed a better cleaning, and was super friendly and awesome.Would recommend to anyone.
These gentlemen are great! It is a technology I have never used and it really made a difference. In fact, I’ve already booked them to clean my hardwoods! Highly recommend them.
Andrew and his son are miracle workers- they have revitalized the 20 year old wall to wall carpet in my house. Professional, courteous, clear communicators. Efficient service. Highly recommend. Would use again.
Excellent service! Carpets and tile look amazing!!
Very nice son and father team. My carpet looks great! We were very pleased with the process used which enabled us and our pet to be back on the carpets within a very reasonable time.
Amazing job! I have10 year old carpets and 2 children. I dont know how they did it but they look new again. Andrew was wonderful. I will be using them for all my cleaning needs in the future and I highly recommend them.
Andrew explained the pricing process andgave me a price range based on the informationI gave him. I have a dog and two dogs before him so we knew there would be pet issuesInvolved . He gave me good practical adviceOn the method we chose for the area rugs.I had my carpet on my stairs, two area rugs, and my game room done. Very pleased with the results!
Andrew and his young son are THE BEST. I cant add more to the other 5 star reviews. We consulted with Andrew on our replacement carpet (from Fraziers Carpets - total 5 star!) and have used Hydrostar several times now. We are always impressed with the work quality, professionalism and diligence. We will be having him back in the years to come to maintain our new Karastan carpet, as well as clean our car upholstery. I personally learned more about carpet care from just speaking with Andrew than I have in all of my research. The carpets always come out looking great, his prices are fair and reasonable. NO corners cut!
Outstanding service and superior quality of work is what you will receive with Hydrostar Carpet Cleaning of Knoxville. As a retired business owner I typically set a high bar of what I expect for customer service and quality of work. As a result very few business or individuals will leave me totally satisfied with a product or service.Hydrostar Carpet Cleaning not only met the high bar, they exceeded it!! I had Hydrostar Carpet cleaning clean my living room area rug that is heavily traveled by my two large breed dogs (who are indoor/outdoor). After the carpet cleaning my carpet looked so awesome and smelled so clean I was totally amazed and very very pleased.So if you need your carpet cleaned by a company with exceptional service and the highest quality of work there is only one choice you should go with in Knoxville, Hydrostar Carpet Cleaning! Youll be so happy you did! I highly recommend!
Very professional and informative. We moved into our new home and wanted carpets professionally cleaned. Not knowing what had been on carpeting before or what some of the stains were, they did an initial assessment first. We discussed options and they went to work. They took their time and did not rush through and explained every step of the process and took good care of making sure to protect our furniture and used guards and mats for wood floors. I am a VERY happy customer and would refer them to anyone.
So impressed with their service!!!! Carpets are so clean, rugs look phenomenal, chairs and couches are incredible! I went with them based off the reviews and I was not disappointed! Will be using them again for all my floor and upholstery needs!
Hydrostar did a great job on my very challenging carpet situation. Communication was great and I’m very satisfied with their service.
We have been renting our home for 6 years. Andrew is always our go to carpet cleaner between tenants. He does everything in his power to get the carpet good as new, no matter the circumstances. We haven’t had to replace the carpet yet and that is all thinks to him and his wonderful company 😊
Super professional! They actually do what they say theyre going to do, and they did a great job cleaning my carpets! Highly recommend Andrew and his crew.
Fantastic results! Better than we ever hoped for!We bought a home knowing that the carpeting needed to be replaced, but decided to try and delay the replacement due to all the other expenses of moving. The carpeting now looks so good that we can’t believe we thought it wasn’t salvageable. It’s clean, the pet stains are gone and the fibers look great. Along with everyone else who has reviewed this company, there is no one else I would call. This is an owner/operated company and the pride of ownership was so apparent from Andrew’s promptness - to his care of my home - to the extra attention he gave when cleaning our very dirty carpeting. Thank you, thank you, thank you.
Very Professional and knowledgeable. Moved into new home and wanted carpet and area rugs cleaned. Great job. Highly recommended.
Andrew has been cleaning and sanitizing our office for years! He never disappoints and is always kind, courteous of our building and dental equipment, as well as super professional. They even put down corner guards so that none of their hoses rub our trim or our doors. Couldn’t ask for a more trustworthy father/son team! Thanks guys!
Andrew and his team cleaned over 11,000 sq. ft. of commercial carpet in a portion of one of our church buildings. They were friendly, professional, and efficient. The carpet looks so much better! We look forward to having them back to clean other carpeted and tile spaces. Great job!
Very nice guys and super helpful.
I called Hydrostar based off Google Reviews. We recently purchased a home with a custom bench that was 18 feet of upholstery that needed to be cleaned. They responded quickly to my needs, Andrew was very professional and knowledgeable and they did a very great job on the bench cushion!
Extremely friendly. Communication was great, they arrived when they said they would and did a fantastic job on my carpets, oh and they cleaned up, turned lights off behind them. Excellent service.
Highly recommend Hydrostar for carpet cleaning! They are professional, efficient, and the carpets look beautiful-will definitely be using their services again!
These guys were great. They were very professional and friendly. I had three rooms and a stairwell cleaned. It all looks great and didnt take long at all. The next time that I need my carpets cleaned, I will definitely use Hydrostar again.
I have used Hydrostar Carpet Cleaning twice now. 1st time for bedrooms (white carpet) and a second time for a love seat sofa and entire downstairs carpet.Wow! is my reaction. Carpet is literally like new.1) Andrew and his son were very polite and and professional2) Used runners on floors, corner guards (for baseboards) to prevent any damage while working3) Excellent result on carpet. So clean and soft.I would not be posting this if the job was mediocre. They do outstanding work.4) They educated me on spots, stains, pet urine on the carpet.5) Competitive pricing (they were not the most expensiveI have used two other companies before I came across Hydrostar Carpet Cleaning. One of the other two (SafeDry) was terrible the other CARRS was good. Hydrostar is amazing - definitely will be using them more in the future.
Hydrostar was very professional and honest. The owner saved us from extra expenses by pointing out a repair that needed to be completed before the carpet was stretched and cleaned, which forced him to reschedule. Solid company, owner and son were very knowledgeable and personable.
The guys were professional and courteous. They took time to ensure I had expectations matched their services and then exceeded my expectations significantly! Highly recommend them and my carpet looks awesome!
Very pleased with our service today. The father/son team was on time and very professional, explaining the treatment and process. Our dog had stained our white carpet in several places and they were able to treat and remove the stains with their pet treatment. The carpet looks awesome now!
This is a locally owned company, which is what I was looking for. Andrew and his Son did a fantastic job in my house, removing urine spots on the carpet from previous owners having pets. They came in with equipment that can detect any spots on the carpets. These father and son are very humble people and very professional doing this job. They cover the wooden steps leading to the 2nd floor, they covered the main entrance and floor so their equipment hoses don’t damage anything, including putting corners edge protection devices. Very reasonable prices too!Will recommend them at any time!
Andrew and Nathan were very upfront and professional when assessing the areas to be cleaned. I will certainly be using their services in the future and highly recommend them for your cleaning needs!!
Andrew and his son did an amazing job cleaning the carpet in our home! They were also very friendly, professional and prompt! There were stains that we were not sure would come out, but they were able to get them, and the carpet now looks great. Would highly recommend this local father/son team and will be using them again in the future!
Great experience with Andrew and his son today! Communicated well and very professional service. The carpets look amazing and the house smells incredibly fresh.
Awesome job! Im very happy with the ending results. Andrew was very efficient and professional. I will highly recommend.
They were very professional. Let me know when they would be there. Kept me updated about the time. My carpet looked great and I loved that it is a wet cleaning and not with chemicals. Didn’t take very long at all to dry. Would highly recommend them to everyone
Andrew and his son did a fantastic job cleaning our duct work, carpets, and sectional sofa the house smells and looks great. This is our second time using Hydro Star but definitely will not be our last they were on time as always.
Maybe getting two puppies wasnt the best idea after having new carpet installed. I couldnt get the doggy smell out of my house myself. I knew I needed a professional, so I looked online based off the ratings, I called Hydrostar. Andrew and his son did a fantastic job on my carpet. When the family came to visit, they commented on how nice the carpet looked. And the doggy smell is gone. They were on time, gave me the price of the job, answered every question I had and did an excellent job on my carpet. To check on the smell, I had family over and asked each one if my house smelled from the dogs. Nope, no more doggy smell, Im very pleased with the job Hydrostar did.
Hydrostar did an excellent job cleaning my carpet. My grandchildren have enjoyed playing at my house over the years, and there were multiple stains in every room. My carpet definitely showed the “love” of family. The carpet now looks great and smells so fresh & clean. I would absolutely recommend Hydrostar!!
Andrew Duckworth did a great job explaining the issues, the cost reasoning and then worked very efficiently to clean our carpets. The house looks and smells a lot better (even with four animals). We will definitely use Hydrostar Carpet Cleaning again.
We have a carpet that is 17 years old and never had it professionally cleaned. We have attempted over the years to clean the carpet ourselves, but when our older children moved out we decided to see if the carpet could be salvaged. Andrew didn’t disappoint! He was professional and stated he would do his best; resulting in carpet that looks brand new.We will never ever use anyone but Hydrostar. Thank you so much!!
I am really impressed by what they were able to do with my carpeting - I wish I had found them sooner! Everything looks brand new - they were so friendly, professional and thorough. I highly recommend!
After years of kids and animals in the house, our carpet was REALLY needing a cleaning. I had very little hope about a few stains coming out but had heard great things about this company and decided to try them. I can’t tell you how pleased I am. This company is very professional and very reasonable and obviously extremely good at what they do. I would recommend them to anyone!!!
Very Professional And Courteous From My First Call. We Just Listed Our House For Sale And The Carpets Went From Needs Replaced To New Carpet Because Of The Job They Did. Competitive Pricing And Excellent All The Way Around!
Excellent, friendly service! Before the job began, they found and highlighted areas with ultraviolet light that could not be seen beforehand. We are thankful for the service rendered, as we have a large family!
Andrew and his son are very professional in carpet cleaning; they explained how they would work on the carpet and after that how to maintain the carpet as well. My new house carpet was very stinky and fussy at first, but after they worked on it it look CLEAN FRESH and neat! Most importantly, the carpet is not stinky anymore! I feel safe to let my kids lay on it! Their service was fast and satisfying! I will highly recommend them to all my friends!
You won’t find a more professional and thorough team... these guys are the best carpet cleaning company I’ve ever experienced! Highly, highly recommend them!
We had a great experience with Hydrostar Carpet Cleaning! Andrew and his son are very nice and conscientious. I am particular about my home and they treated it as if it was their own. Would definitely use them again in the future.
We called Hydrostar to come clean our previous house due to the fact that another cleaning service did a horrible job. When they came out to fix our carpet they were very fair and did a great job. We liked it so much that when we moved we had them come clean carpets at the new place. They did another great job. Hydrostar will be the only company I ever use to clean my carpets.
We have used Andrew at Hydrostar a couple of times now. Not only is he reasonably priced but he is very friendly and professional. I highly recommend his services! We have a few dogs and they do a wonderful job of not only cleaning the carpets but removing pet stains and smells from our rugs and furniture.
Andrew did a great job! My children have already put his stain protector to the test and the results are fantastic. Very professional, informative, and reasonably priced. I will definitely recommend to my friends and family. Thanks
Andrew and his son were amazing! They were very professional and kept me informed of every decision. They werent pushy at all, which I loved! There was a couple stains- from past owners, and they got them out no problem! Totally recommend this father son family company!
We moved to Knoxville a year ago - the house we purchased was mostly carpeted and had an overwhelming wet dog smell. I thought we were going to have to pull out all of the carpet. Instead, we thought we would first try having the carpets cleaned to save some money. This father/son team did an amazing job and the smell was (mostly) gone that day! After a few days of having the windows open, the smell was completely gone! We had them clean our tile floors as well and Im so thankful we did! I didnt realize how nasty they were until I saw all the nasty water!My reasons for giving a 4-star-rating are as follows:A couple of the stains that were removed have come back - after about 3 months they were back.We had the carpets stretched in a couple of the rooms which I believe was $10/linear foot and took them all but 5 minutes to complete. I feel they got in a little bit of a hurry in our living room and cut the carpet short. There is now a gap between our tile and carpet. Were trying to find a transition piece to put between the two room that will correct the problem.Overall, Im pleased with the service and would use them again.
Andrew did an amazing job on our carpet!! We honestly did not think the huge deep stains would come out. I wish I knew how to attach pictures before and after. The one huge stain that he got out even surprised Andrew. I highly recommend Hydrostar Carpet Cleaning!! Next on our list is having him come out and do the tile in kitchen and bathrooms plus our laminated hardwood floors. Please contact Hydrostar for any carpet, tile, and hardwood floor cleaning!!
Great experience. My carpets haven’t looked this good in years!! Will definitely use them again
Andrew and Nathan did a wonderful job on my carpets. They were professional and early to the job. They were informative and explained the process thoroughly. I will definitely use them again.
They were fast, efficient and did such a Great job of cleaning & protecting my grandmothers old wingback chair, my couch and rug.
Absolutely the best carpet cleaning I’ve ever had my carpet looks brand new and it was very old and dirtyWith lots of pet stains and they are now gone I hope they stay that way. Thank you Hydro Star 😊
Very impressive carpet cleaning. Before cleaning, carpet was thoroughly vacuumed. Protectors put in place on chair legs and corners so the cleaning hose will not scratch. Price is stated before starting and areas to be cleaned are confirmed. Carpet looks great after cleaning.
Very informative will use them again!
Excellent service and results!! I used Hydrostar recently (10/18/19) to clean and deodorize my parents home as we were preparing to sell it. The home was a 2400 sq ft home with older carpet that was worn in the usual places with stains, some extensive! In addition, there was dog urine in every room that needed additional treating and cigarette smoke odor throughout. I knew it was a large, challenging job and insisted that Andrew see it in person before he quoted it. We agreed on a price that I felt was very fair and included the extras needed for the challenge. Andrew was honest about the expected results and clear that some of the trouble spots might not clean well. He spent ample time working through the planning and helping me to understand what the extra service would provide. They arrived on time and completed the job in a sufficient amount of time, as most of the home was carpet. The result was.......... nothing more than MIRACULOUS! All of the areas were clean, fresh and beautiful. All the people that had been in the house previously were amazed. The realtor said the carpet, which had been a potential deterrent, was no longer an issue and enhanced the appearance of the home. The cigarette odor was gone and likely due to the Ozone machines that he used at the end of the job. Shortly after the cleaning, we received an offer. During the inspection, which was on one of the rainiest days wed had in months, the inspector found that the carpet was damp in the basement corner and that we had water coming in. We found that there was a gutter issue on the exterior and fixed it and did the proper clean up. Afterward the realtor mentioned that there was a faint damp smell still. We took some additional measures with a humidifier but I still had a concern and called Andrew to come and assess it. He made a special trip with his Ozone machines but upon inspection stated that he didnt detect any odor and felt that I was all good!I cant tell you how pleased I am with Hydrostar and Andrews service and work ethic. Did I say that I worked and managed this from 500 mile away? Andrew could have taken advantage of the situation but HE DID NOT. He was informative, helpful, honest and genuine in everything he did and I am forever grateful. The service I received made a difficult situation much more positive and manageable. I certainly would recommend Hydrostar for all your carpet needs, large or small. Andrew has made a company that is trustworthy, competent and unique in todays world. God Bless Hydrostar!
Highly recommend. I got Andrew to clean and stretch carpets in a house we are about to list. They did a fantastic job, carpets look much better than any of the earlier cleanings weve gotten done through other big name providers.
I will definitely be using their service again. Excellent service!
I would definitely recommend Hydrostar. Andrew and his son were very professional and very pleasant to work with. Andrew gave me several cleaning tips to deal with pets in my home.The quality of their work was excellent.
I am So PLEASED with how beautiful and bright my carpet is after Hydrostar cleaned it. They were very efficient. Ill only have Hydrostar clean my carpet because of the Great job they do.
My carpets have never been so clean! I’ve used a very popular carpet cleaning service in the past (think yellow), but they did not come close to what Hydrostar has done. With a dog and two cats the carpet was a terrible mess. They protected my hardwood with mats and the wall corners with plastic protectors. Andrew and his son were on time, efficient, and reasonably priced. I will definitely use them again.
I have called upon Andrew @ Hydrostar twice now. Both times—excellent customer service, friendly, honest, hard working and very detailed and thorough in all explanations and work. I would highly recommend Andrew and his son!
Professional, courteous and committed to providing a product that is above reproach. What more could you ask for?
We are showing our home and wanted to put our best foot forward. These guys came in, last minute, and knocked it out of the park! Our carpets look brand new. Thanks so much!! I highly recommend this company to anyone who wants the best at a great price!!
They are father and son, Very professional did a great job and very trustworthy, we were very happy with the results of our carpet and upholstery cleaning
Best carpet cleaning business I’ve ever used!! My carpet was in terrible shape and they honestly made it look brand new. They worked very hard and were very professional!! Highly recommend!!
Hydrostar did an excellent job for us. Andrew & his delightful son were 100% professional, trustworthy and reliable. The quality of their work was top-notch. Andrew has a huge breadth of experience in carpet cleaning and my wife and I learned a lot during his visit. Look no further than Hydrostar! We will definitely have them back in the future.
Hydrostar came out to do my kitchen tile, and shampoo my family room, stairs and upstairs hallway. I was ready to rip out the carpeting, but Hydrostar did a great job in bringing it back to life! Very happy with the results! And the tile grout looks brand new! We will definitely use them again!
Impressed from the moment that I actually called for information on their services! Everything was explained in detail and treated my home with the utmost respect and professionalism...
Wow! We are super impressed! We thought we had one or two pet stains from our elderly dog. Andrew came in with his UV light and found MANY spots we werent even aware of! Our carpet looks and smells brand new!! Andrew and his son were so nice and professional and taught me things about caring for carpet that I didnt even know! Like fibers are 4 sided so you have to vacuum north, south, east, and west to get everything up. Who knew? Also, they put down things to protect our other floors and carpet and even had a little door thing with a zipper to block the front door while it was standing open! We will definitely use them again!!! Thank you Andrew!
10 year old carpets now look brand new. Phenomenal work, detailed, and explained everything up front before starting.
Excellent job, thank you!
Andrew and his son were very pleasant, prompt and efficient. They checked the carpet for stains to ascertain the best cleaners to use. When they were done, the carpet looked great and we were very pleased.
I highly recommend Hydrostar, from the initial contact, to the final results, they have been outstanding. We had some very tough pet stains, after Hydrostar was finished our carpets looked brand new. I called and priced other places, for the results, Hydrostar cant be beat! Definitely would recommend them.
I would most certainly hire Hydrostar again and would recommend that anyone looking for a carpet and/or hardwood cleaning service call Hydrostar. They were extremely prompt in returning telephone calls and their professionalism as well as the quality of their work was impeccable.
I did my research before selecting Hydrostar.They were the only one to have almost all 5 starreviews.They arrived on time, explained what they weregoing to do and did what they said. When they weredone they cleaned up everything and then spent sometime telling us how to maintain the carpets. Theresults were more than satisfactory. Couldnt haveasked for more.
Used for a rental property. very friendly and professional. would recommend.
Andrew and Nathan did a great job with the pet stains. Very quick and reliable service. They were both knowledgeable and explained everything before doing the work. Thankful I chose Hydrostar and will definitely use them again!
Andrew and Nathan did an excellent job on our 20 year old carpet! They repaired and stretched the carpet too. Its looks so good. Thank you!
Very nice and professional. Great quality work!
Did a good job of cleaning the carpets but beware of the prices they quote you. They quoted us $200 over the phone and when they got to the house they tried to charge double that amount. I couldn’t afford that price so instead we only had half the carpets cleaned.
Friendly and professional staff. They did a great job cleaning our carpets. We have 2 dogs and the carpet looks and smells great again. They even came in under the quote that was originally discussed over the phone. I would highly recommend their services.
Great communication by phone, email, and text, on time, courteous, very tidy, and made my carpets look amazing. Very pleased.
Arrived on time, and amended what we talked about on the phone so I got what I needed. Got in and out fast, and did an outstanding job. Would definitely recommend to anyone needed a deep clean.
Did a great job on carpet that was really dirty and soapy from using a lot of over the counter carpet cleaners carpet looked brand new would definitely use again
Hydrostar did a fantastic job on my carpet and rugs. I thought I was going to have to replace my rugs. Hydrostar made them look so good they will last longer than expected. What a great surprise. I will definitely call them again.
I just recently purchased a new home and the previous owners had pets so I wanted a good carpet cleaning to get the pet stains and smells out and HydroStar did just that. They arrived on time and did a professional job on thoroughly cleaning my carpets. I highly recommend them to anyone looking for a professional and trustworthy carpet cleaning company.
When I seek a vendor to work with, I typically have a checklist...Are they: Professional, reliable, responsive, and is their work high quality. I have young children so keeping the floor surfaces clean is important. I have worked with a number of carpet cleaners before…Hydrostar meets my demanding criteria and raises the bar. I am more than pleased with their work and will work with them again. Highly recommend!
They did absolutely Wonderful job in my home I will definitely be calling them again they were also sweet and nice my house looking fresh 😘
Respectful of property. Did an excellent job and were very thorough. The before and after of both a rug and stairs was night and day. Efficient and friendly.
This was the best carpet cleaning I’ve ever got!!! A family owned business and they’re super quick and efficient. They quoted me a estimate over the phone and then came and did a walk through to give me the actual number. Due to me having pets and my carpet looking really rough they had to add pet solution which was extra/per room. Didn’t really have the funds to do it at the time and just said to do my living room/dining room and I would call them back to do the bedrooms. I left while he completed the job and came back to find out he did my bedroom anyways with no charge! That’s when I knew I would use them forever more! Great people! Great company! I’ll use them for as long as I live in Knoxville!
Fantastic job!! Pups had an accident on my light gray carpet. Made it look like new again. Extremely professional, super courteous...really took their time. Much appreciated and will definitely use them again.