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Midas
3956 S 6th St, Klamath Falls, OR 97603, United States
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Midas

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Da
Review №1

I had my rear brakes done cost $350. Ever since this theres a sound in the rear of something winding down when I go to stop. I went in and said something about it and was told that there fine. This isnt a normal sound and it doesnt seem fine. But ok your the professional. And Im stuck hearing the wind down sound every time I stop in my car. Thanks

li
Review №2

Midas did a fantastic job on my car. complete tune up and oil change for less than 200. bucks. Keep in mind my car is a smart car.

Br
Review №3

Recommended, I went into Midas today for an oil change and when I got home I had a leak all over my driveway. I called and spoke to the owner he came over to my home right away, looked over my car took it back to Midas and let me know that it was actually antifreeze that was leaking from my car. He repaired it right away did not charge me, I really appreciate his customer service, so thank you CT and all your staff at Midas.

Su
Review №4

I just called him but the dude was nice they were booked out for a week or two thats good that means theres good business up here make that money thats what were all here for right right

Ba
Review №5

The awesome people at Midas were very helpful and friendly. They treated us like we were people who mattered,not like we were just a customer.

th
Review №6

Ive been to this location before and they were the best and quickest auto-shop in town. Turn Tom Point S was consistently goofing up every repair/replacement I had done at their shop, so I had to find some one else. Thats when I found these guys. Yah, they were great; the staff was friendly and they were able to see me quickly.But something changed. I went to bring in my car, they were busy and said they were appointment only, which is strange because they had serviced me on a walk in without scheduling an appointment prior to the visit not that long ago. So they set me up with an appointment to address my exhaust system and a few other things because I have a bad exhaust leak. The appointment was scheduled 7 days later. That was fine, I didnt have a problem with that.I show up 7 days later. They see the car and they were quick. The guys who looked at my car were able to diagnose several problems with the vehicle. It was impressive, since no one else in town had picked up on these issues and Ive taken the vehicle to several places in town to have it looked at. They said they needed to get parts to replace an exhaust manifold and extract 2 broken bolts. Not sure which manifold they meant since theres 2 of them on my vehicle. But that was fine. I just needed the work done because Im getting ready to make a drive down to Los Angeles to pursue a higher education. I was hoping work could be done before the end of the month because I have to leave on the 30th of June to be there July 1st to meet my new landlord.They propose another appointment another week out for the 30th of June. I explain that I cant make it that day because I will be on my way down south that day. So then they propose the 29th, a Tuesday. I was okay with that, but I knew it would be a busy day because I had also planned a trip to Lake of the Woods that day and there were several other things I needed to get done on the 29th as well, but the car was more important. I agreed to the 29th, Tuesday.So here we are today, the 29th of June. I get in to drop off the vehicle and they said I was scheduled for the 28th on paper. I thought that was weird because I would have never agreed to that day because I needed the vehicle all day on the 28th for work. They said they were unable to see me and that I would have to wait yet another week. I declined because I will no longer be in town after the 30th. Its just strange that I was down on paper on the 28th after we planned for the 29th. I remember immediately after making the appointment for the 29th, I contacted a few people saying that I would be busy that morning because car repairs and fit the appointment in my schedule for the 29th. I know for certain we agreed on the 29th, not the 28th. Anyways, I didnt try to argue with them, because I felt they were taking me for a ride making me wait 2 weeks for any type of work, especially when they said they would have to order and wait for parts that were in stock at Napa, which is who delivers parts to Midas. I called Napa and confirmed this. Parts could have been delivered in minutes. And I told the people at Midas that I would never have agreed to the 28th, I dont know how it switched over because I made plans around the 29th with other people before I even left the parking lot of Midas. I know what I heard, because they wanted me in later on the 30th, and then pushed me forward 1 day to the 29th so Im not sure what happened. However, I suspect that this was done intentionally, especially since they claimed they needed to wait a week for parts that were literally in stock at their main part supplier 5-10 minutes down the road. Yah, I wont be coming back here. Im leaving for school, but Im supposed to be coming back to this town after I finish my degrees, and when I come back I most certainly will not let the people at Midas waste my time like they certainly did for the last 2 weeks. Thanks a lot guys.

Mi
Review №7

Markup on parts is astronomical. Nice people though.

Mi
Review №8

Excellent service, fast and friendly! Will be back!

Ke
Review №9

CT and his crew do a fantastic job!!! With all your service needs, honest fixed right the first time !!!Covid-19 practiced here so youll fell safe👍👍👍

Sh
Review №10

Owner is a good guy and the lady is very nice I always take both 4 wheel drives to this location

Ro
Review №11

C.T. was friendly and knowledgeable, my new place for truck maintenance.

Ma
Review №12

A little bit more money 💰

Ro
Review №13

I left my car over night to be repaired; blue 2002 Subaru Legacy Wagon. After I picked my car up and paid $700.00 to the machanic for repairs, I realized a 14 kt gold chain I had in my console (I was taking it in to the jewelers to be repaired) was missing. I stopped and went in and let the machanic know that some things were missing from my car but he immediately told me noone from there took it......I filed a pklice report and I will stop at nothing until they return, replace or pay me back for my property that was taken while my car was in there hands....THEY ARE THIEVES! AND I WOULD NOT RECOMMEND THERE SERVICES TO ANYONE WHO WANTS TO BE ABLE TO TRUST THEM........

We
Review №14

Prompt, fast and honored their warranty. The employees were polite, respectful and caring. Would highly recommend and will do business with them again.

St
Review №15

CT is the greatest!

Dy
Review №16

They make my car run so smooth and know exactly what it needs.

Lu
Review №17

Wonderful service with excellent prices! This is my new place for getting oil changes!

Ge
Review №18

The manager CT is a great guy always very informative and helpful

Pa
Review №19

I was referred to midas by another mechanic who was booked through August 11th and has a wonderful reputation himselfI took my vehicle in, their staff was friendly very professional and very very helpful, for me its hard to find such high-quality service and integrity,My experience with this store was very very good

ke
Review №20

Always get good service. C.T. is the BEST!

Ji
Review №21

Shady and dishonest. For many years, this Midas had a great reputation, but seems to have changed ownership recently, and its a different story now. I had taken my truck to Lees Automotive to get the ball joints replaced, and after they told me my lower joints were fine, they recommended Midas for the alignment. Midas advertises that they do a complete inspection of all suspension components before performing alignments, and after an $80 alignment, it came to light that my lower joints were in very bad condition. I still have them..... they look like they could have fallen apart at any minute and caused an accident. I had them replaced (NOT at Lees), then returned to Midas to get it realigned. They insisted that I pay a second time, regardless that they clearly didnt inspect anything before the first alignment. Not only is that shady, but they sent me out with a vehicle that was obviously unsafe. They did a quick job because no time was involved inspecting anything. They only get 2 stars for the friendly receptionist.

lo
Review №22

Midas was awesome and great. Was very helpful and honest. Very friendly and always polite. Even when busy or full they always try to squeeze you in. I would definitely recommend them.

Pa
Review №23

I love my midas!! :)

Ža
Review №24

Excellent service! They inspected my car and gave me a quote all for free. When they found a problem with the exhaust they fixed it and I was back on the road within the hour and my car is back to normal!

Ra
Review №25

So far my husband and I have not been disappointed. As a matter of fact, because of CTs honesty, weve been there 3 times for various things. He never changed price and even saved us way more money than anticipated. He was honest enough to show us the parts from our car that he replaced as well. We will always be return customers. I walked out feeling safe and satisfied. We would recommend this Midas to family and friends alike :)Thumbs up👍

CA
Review №26

Great service, very friendly staff and very honest. We had 2pm appointment and they had our car on the rack at 2pm. Very happy with Midas!!!The Lyall s

Da
Review №27

Good old fashion customer service. Fair prices. Excellent work.

Sh
Review №28

We go to midus for everything! They will do a car inspection for free and tell you everything thats wrong or that needs to be fixed soon. I used to work for a parts delivery company and they were always so excited to see me when I dropped off parts. This is hands down the place Id go for any car issues! Keep up the great work guys!

Sa
Review №29

Great place, Ill always come back! Good prices and the work always makes me feel safer. Great staff, and they try to get you in as soon as possible. Thank you!

Sa
Review №30

They were nice. I do wish they would let us know when they take our car off they property (even to drive it to see what sounds the brakes make) other than that great ppl. Service was good.

Mi
Review №31

I had never used Midas but when my son went to college and I knew he needed a front wheel bearing replaced I called Midas to see what they could do for him. They were wonderful from the start. They allowed him to drop the car off on his first day at college and they brought him back to his dorm. When the car was done they called me for payment and went to pick him up. It was a great experience all around and now I will use Midas wherever I can.

Ri
Review №32

The guy there knows what hes doing and very good at what he does. Very friendly to work with

li
Review №33

Last fall they made a mistake, but I did like their office staff and due to a diagnostic mistake gave three stars. They called, owned the mistake, and apologized genuinely, with class, I raised it up a star for that. Much respect. They offered a refund and backed that up too. They showed much respect, earnest desire to get it right, or learn from mistakes (being human always has drawbacks), and have earned my trust and respect back in full. These qualities I hold above all else, do your best, if you make a mistake, own it and clear it up. Treat others with dignity. They came through on all counts.

Tr
Review №34

Great and talented mechanics! Always friendly, great place to have work done on your vehicle!

IC
Review №35

Excellent service and advice. They diagnosed a failed job that Emmetts did and said was done right but the Midas mechanic told them it wasnt right so Emmetts had to fix their shotty work.

Ro
Review №36

Took my 1923 t bucket in this morning and Steve fixed my brake problem I have been fighting for quite some time. Did a great job and very reasonable price. These people are fantastic. Highly recommend!

Pa
Review №37

Friendly knowledge staff

ch
Review №38

Fast friendly service, decent prices and they work on RVs

CJ
Review №39

Some of the best people and best mechanics Klamath Falls has to offer!!

Po
Review №40

This is a great place for anyone very honest and friendly service. Fair pricing. 1st time I ears there was my cars air cooler service and I have lived other services as well!

He
Review №41

Very friendly very affordable

De
Review №42

We wanted a full set of tires, a new battery, and an oil change. We also wanted spark plugs and wires. We called around to all the shops, in Klamath Falls, that could provide these services, all in the same visit. We spoke with CT, when we called Midas. He gave us their quote. We said we would get back with him. We still had more places to call, at that point. Midas was comparable to the other service shops around town. Their tire prices were good for a brand new set, and the battery was a fair price. The oil change was at the standard going rate now. We decided to wait on the plugs and wires, since they were out of our budget. We were impressed, by the fact, that when we called back to Midas, CT still had his notes from our previous call. He set us up for an appointment, the very next day. We arrived early, and they started our repairs, fifteen minutes early. They didnt get the tires quoted to us, on the phone in, for our appointment. However, CT found us another brand, in the same size, that were $20 less, for the set, than we were quoted. CT also realized that once our car was there, we didnt need wires, we have the permanent kind. He gave us a much lower quote for the plugs. We had to wait on those though, because we already drew the money from the bank, for what services we were there for. We liked the fact that Midas did not try to sell us other things that we didnt ask for. It was a no pressure experience. We were there for about an hour. They made good on our tire needs and were very pleasant. The waiting area was clean and neat. They have free WiFi, as a courtesy, if you plan to wait there. We will go there again for any future repairs, since they are a bumper to bumper car care facility.

Mo
Review №43

They were honest and efficient and gave us a great deal. They are very friendly and helpful.

ma
Review №44

A gentleman named CT (if I remember correctly) fixed the AC in my vehicle earlier today. He was efficient, expedient, kind and professional. I came to Midas because a local shop gave me some jargon that sounded like it was gonna cost me a pretty penny. After trying several things, I knew it was an electrical problem and CT found the cut/torn wire. He was even kind enough to show it to me. Before I knew it, the problem was fixed and I was only charged 90 dollars. Service gets a 10/10 for me and I recommend bringing your vehicle here.P.S. Its by appointment and theyre closed on weekends, which is why it missed the five star mark for me. Otherwise, great place!

An
Review №45

Edit: After seeing the review below, the owner called. He apologized, realizing he had made mistakes, that he did not do due diligence assuming the tires were damaged, (paraphrase of his words). He seemed earnest, and regretted the situation I was placed in and frustration it caused. He offered to reimburse the full $50 cost to have the issue fixed after (there was water, a rather significant amount of water, sealed inside the tires- that was what made the car hard to control the faster it went) from the company that recognized the issue and fixed it. I gave Midas another star for having the greatness to say Hey, I missed up, Ill fix it. We all make mistakes - being human and all, but not all folks rise to amend them and learn from them. THAT is what grows a company into being great, a willingness to try, learn, and grow, while treating its customers with dignity ~end updateThey swapped off my snow tires and did some brake work a few days ago. When I got my car back, it didnt handle like it had before. They said it might shudder over 55, they did their best but they couldnt do better... And it did shudder indeed - a lot, it was not ok. I called after and asked what options I had, and was told my tires must be damaged, I would need new ones! My freshly put on spring-fall tires are in great shape and were performing fine before.. so why, what, huh?!? This did not make sense. I paid $75 (most Ive ever been charged by a longshot) just to have the tires swapped, and now my car handled awful.I went to another new place highly recommended for a second opinion, and for $50 they fixed it immediately, and its perfect again. They said I dont know where you went, but... and then he shook his head, incredulous. The mistake Midas made was over the top dumb, and if I had kept trusting them Id have new tires I didnt need now too.Trust your instincts.Wouldnt recommend them, not a great first impression on their tire skills. The brake work they did though seems fine and the people in the office though were really wonderful to talk to, so I gave them 2 stars because those folks were cool.

Ch
Review №46

Trustworthy, dependable, fast mechanics. Locally owned. I wont take our vehicles anywhere else in town.

Ch
Review №47

Just had a great experience here. We are traveling, got a check engine light and some noise from the truck. Brought it here, they diagnosed it as a minor issue known by Dodge and assured me the truck is fine for our trip. No games, extra cost or hassles. Now we are on our way again with piece of mind. Thanks Steve and team!

Ke
Review №48

Okay service. Went in for an oil change... they were not superfast. Got vehicle back and had oil spilled all over the engine. Would have been nice if they would have at least offered to clean it up.

Cr
Review №49

Like this shop for fast service, fair prices and friendly people. Theyve done great work on our used vehicles.

Da
Review №50

Great customer service and friendly people. Our wait turned out to be a nice visit with old friends you just met.

De
Review №51

Had a brake light issue got their 20 minutes before our appointment at 10 and was driving out 10 minutes later problem fixed great group of people will go there again

Ge
Review №52

Having worked in a service station in my youth, you know great service when you experience it. We were desperate for Sprinter repair, and this shop stepped up. They are not a full blown Sprinter facility, but they do maintenance and diagnose problems. From a scan code they were able to go online and find the most common solution to the problem. With that information they checked my van an confirmed I had that problem. While on the phone with Steve, he even suggested it was something I could check out myself. I trust this shop.

Fa
Review №53

CT was awesome great customer friendly place

Sh
Review №54

Always trustworthy, the owner is very knowledgeable about all makes and models.

Ju
Review №55

I took my 98 Jeep to Midas for the first time to see if the air conditioner could be resurrected from an unknown number of years of inoperation. Mr Montjoy not only knew exactly what was wrong with the AC, but went the extra mile to explain what was happening with my blower switch, and fixed it - outside of normal expectations (one of my electrical connectors was melted). I am amazed I have fridgid AC now, in a 20 year old car- thank you Midas

Le
Review №56

Didnt even make it past the misrible receptionist that hates her job! Overpriced and poor customer service. Dont even waste ur time!

Ka
Review №57

Great people and great service! Couldnt ask for a better mechanic.

Je
Review №58

Poor judgment on estimation driving my vehicle 75 miles an hour and telling me about it was very wrong

Ma
Review №59

Horrible....charged me for something that they did not fix

Ad
Review №60

Great place got my breaks fixed the same day without an appointment and no charge

La
Review №61

Honest and great service

Wi
Review №62

Dont do any car repairs

C
Review №63

Love the people and service :-)

Cl
Review №64

My car is grest

An
Review №65

Fair and fast service

Information
13 Photos
65 Comments
4.3 Rating
  • Address:3956 S 6th St, Klamath Falls, OR 97603, United States
  • Site:https://midas.com/klamathfalls/store.aspx?shopnum=1661&dmanum=556002#utm_source=google&utm_medium=gmb
  • Phone:+1 541-205-9742
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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