Good costumer service date of delivery is not on his hands but all you send come in good conditions
First time send it, excellent costumer service, the lady how help me to send very professional and answer and explain all questions. Excellent company to send yours items.
The service is good and the handle of boxes but, hey i went there and they have this young guy teapping the boxes without a mask and is not secure for the people that goes there or the people receiving the packages because corona virous situation ... i wish i can press 0 stars on this review
Wonderful experience and service. Picked up boxes, shipped to Venezuela and everything was delivered very quickly as promised on time.
I only used this place once to send some boxes to Venezuela; very bad attention from the person receiving I do not recommend it
The best to send anything with confidence. Simply awesome
Good time
Good.and fast service. 2 weeks has been taken delivery my boxes in Venezuela
International shipping, good services and prices, they have promotions most of the times.
Worse delivery ever!! No timelines respect, very awful communication (hard to they can answer your phone call) If you can not offer the service your offering dont make any commitment with your customer...Very bad experience!
It is simple: they will steal your goods and then blame a third party for it. I sent a package with about $800 in goods and it just disappeared, they never were able to show me a document proving it was not their fault, so I assume it is. Please save yourself a bad time and go look another serious courier
Excellent service from pickup to delivery as promised
Excellent choice, very nice people and time delivery. i highly recommended
I have used several times. So far, so good. Very fast and reliable.
In November 2017 i sent 2 boxes of products for my family to Venezuela. the boxes were supposed to arrive the second week of December for the holidays. i sent Christmas presents and stuff for my family for New years. The merchandise arrived almost a month later in mid January and not only that, half of the contents inside the package were missing so obviously at some point someone opened my package, took things and then re-sealed it to make it look like my package was not tampered with. i brought all my things to the shipping office and the guy there insisted on packing my things and then demanded $20 from me as a tip when i could have done that easily myself. which was quite irritating and just really shows the lack of professionalism they have.. i attempted to post a review on Instagram and they deleted it.long story short this company lacks professionalism, they under deliver on their promises, and worst of all your property is at the mercy of criminals and theifs. DO NOT TRUST THIS COMPANY WITH YOUR PROPERTY ITS NOT WORTH THE RISK. PAY A LITTLE BIT MORE AND YOU WILL BE HAPPY THAT THE STUFF YOU SPEND MONEY ON FOR YOUR FAMILY GETS TO YOUR FAMILY AND YOU DONT HAVE TO WORRY ABOUT ANYTHING HAPPENING TO YOUR STUFF!!!
I have used this company for years now. Good service, dedicated staff, reasonable prices, deliveries to your door in Venezuela I cant complain
This is a fantastic company for me and my wife Esperanza It is secure, safe, and affordable service they provide for the Venezuelan Community
Excellent service 👍
Reliable to ship to Venezuela. Friendly staff.
Very good responsible and honest service.
Bad attention and so expensive!!
Great place. Great people.
Amazing staff,excellent customer service
Great service
Nice transportation company
Very responsible carrier
Great service
Great Service
Excellent service
Good
Very friendly
Recommended 1000% excellent service and insurance, my box arrived super fast and without any problem thank you!
Excelente servicio el envío a Venezuela me llego super rápido
The attention is good and my boxes arrive perfect, I love you all, the attention is excellent, the many are very pleasant, recommended at 1000%
Excellent service, thats why I recommend it.
Excellent attention! I always send with them, everything in order and on time
It is for peak countries
Excellent service
They are very responsible at the most. Excellent attention.
Very good food
Very fast delivery. Serious and responsible process
Excellent atention
Company dedicated to sending parcels, friendly and dedicated staff in their work, responsibility in the delivery of what is sent
Good attention
EXCELLENT SERVICE. I NEEDED TO SEND EMERGENCY MEDICAL SUPPLIES AND THE CARE I RECEIVED WAS EXCELLENT. MISS LILI ATTENDED ME AND ON A SCALE OF 1 TO 10 I GIVE IT A 20. MY CONGRATULATIONS TO THIS TEAM WITH SUCH HUMAN QUALITY.
Excellent attention, to send parcels to Venezuela
Good attention.
Very good service and security
I always use it very good
Excellent service, good price, very responsible, everything I send with them arrives in perfect condition, nothing is ever missing and that is very important. The boxes arrived in the stipulated time. For me it is the best shipping company.
They are excellent. Carla, Juan Ernesto, Juan Ignacio, and Juan Simón took great care of us.
Also 100% recommended for shipments to Venezuela. Fast and safe shipping. Thank you very much for your excellent service.
Excellent attention and service, a very responsible company for shipping I recommend it 100%, all my boxes arrived on time and without any news 🤗
Wonderful 😍. It made me remember my beloved land 🇻🇪
Beautiful like always
Excellent responsible and attentive service, recommended 100%
High prices
Excellent service are very responsible with deliveries, I have more than 5 years sent with 100% recommended atupuertaexpress.
Excellent door-to-door shipping company, responsible, safe and with excellent service
The best
Fast and reliable, plus good prices.
An excellent company 9 years using its services without any complaint to the contrary every day the service is better and more effective are the best 100% recommended
Customer service is according to the type of business and depends on the person serving you. In relation to the price they make offers but they force you to buy the box which increases the cost of shipping.Customer service is according to the type of business and depends on the person who serves you. In relation to the price they make offers, but they force you to buy the box from them (they do not accept that you take boxes from Home Depot or another), which increases the cost of shipping.
Excellent service, recommended 💯 the best price, the best attention. Do not hesitate to send with them, their cargo is safe and the best thing is the super fast time.
All very cordial always ready to help thanks for your attention
Reliable and very safe for sending all kinds of parcels (certain restrictions) to Venezuela, it would be the ideal place if those who attend would be a bit friendlier and friendlier, except Carla, she is super friendly and with quality of service.
Very good customer service. I have been shipping with them for four years and I have not had any problems.
My experience, my boxes arrived in 12 days! I recommend professionalism and responsibility.
Excellent operational service and customer service.
Excellent service, 100% responsible, I recommend them.
It is a special company for me, because I can give my family in Venezuela everything they deserve
Good attention and excellent promotions ...
Hardworking and very responsible people
Responsible and punctual company in its deliveries.
The best shipping company to Venezuela. Reliable and punctual. 100% recommended
Recommended 100% safe loading and their employees are very attentive.
The best. Responsible attentive, dedicated educated punctual. Anyway we highly recommend
Very good company that offers an excellent parcel service to Venezuela, its prices are the most competitive in the market in addition to the exceptional service they provide to their clientele, if you live less than 20 miles from their location, your box pickup will be totally free! An excellent and highly recommended option and for people who want to send different types of items to their families!
Very good attention at the headquarters in Kissimmee, fast and safe service. Travel Agency MASAS TRAVEL CA we are satisfied with your attention and service.
The truth is a bit disappointed since, I am a client of you for quite some time and I always make my shipments relaxed, in fact you come to my house to look for them this time it was different since I called to look for them and the person answered me and told me that if I carried that on Tuesday November 26 the load would arrive on December 22 the odyssey to arrive that Tuesday was not easy the person who charged me told me again the load should arrive on December 22, ready the dates Attempts are acceptable the truth is that I called because I got a text that the package arrived in Maracaibo called and they told me that the Valencia office was closed that I had to wait for Monday, December 21 to see what happened to the days I called and did not attend and by instagram I wrote and they told me that on January 8, the gifts I sent will not arrive, nor for kings, I think that if they can not fulfill something they do not excite people it is better to say 8 or 10 days more and that I arrive before one as a client thinks that things are going to reach the special date that one needs ... and when I call them they tell me that the charges of different dates were the ones that arrived as I told them by phone DO NOT PROMISE WHAT WILL NOT BE FULFILLED AND SO ALL HAPPY AND HAPPY without waiting for anything just the normal time it takes for a load for this was expected that you would come and I did not make the trip there and nobody loses time
Excellent services are the best in attention, delivery time and security 1000%
Recommended 100% 2 years in a row working with them. A shipment has never been lost. Shipments arrive faster compared to other companies. Recommended and the prices are excellent in relation to the service they provide.
Excellent shipping company. Reliable so far. Prices agreed to the market.
Excellent shipping agency .. Responsible and attentive
Very good service and reliable to send shipments.
Excellent. So far no delivery failure
This week I went with my family to make a shipment because my aunt often sends always with you, really I stay too surprised because the level of professionalism not where they left off, Im surprised too because weve gone several times and never had treated well, they were 2 girls, where she first saw how they made fun of another woman who was there making shipments, it hit me super bad because they made fun of this woman because she did not understand the system but as will understand if the music was so loud that it was impossible to communicate, second in 2 chances we saw as we turned our eyes to this lady instead of being professional and friendly, 3rd level of vividness left me crazy when the we go through the balance said 10.1 pounds and they were spoken between them and put each box were 11 at the I question his answer was that rounds to the next, by favorrrrrrrr is that, one must pay what you weigh because I ask add more cost, because if I would round it to 10 in this case. The experience was very bad. These 2 people were rude, unethical, unprofessional, really went very bad experience this time, because the times we have gone and my aunt always sends Caracas and Maracaibo served them a boy and the treatment was always first. These 2 girls were abusive, rude and in my case lost a family client.
Excellent service! 100%
Very clean and organized shed, good customer service, the best prices. I recommend it!
Good attention and speed in your shipments, I recommend them
Excellent service and good weekly deals
100% recommended! The boxes arrive super fast and in perfect condition, the staff is very friendly. I have two years sending with them and never any detail and so far, for me, they are the ones that offer the best price. All I would like to suggest is a shorter range of hours for the pickup service, that is, We will withdraw your box between 8 and 10am for example and not the full day of waiting, because of course one needs to leave and do not walk all stressed because they call you 15 minutes before arriving.
Excellent shipping company with the best security and super punctual
They are the best super recommended, excellent service and incredible staff especially Nestor Urdaneta and Nacho Perozo. Arrivals on time and the best service
I like they take them straight to Maracaibo