Easy quick rental process. Good equipment. Friendly helpful staff.
Customer service was outstanding and got me in and out in minutes till my next project
Rented a Lift... went to Apopka, the lift got a flat tire from the sidewall. Called Kissimmee rental world, ( there was no spare tire on my lift ) they told me it was my fault that the tire was flat without even asking what had happened... I had to leave the lift on the side of the road, purchase a brand new tire, and have it installed to get back to Kissimmee!They didn’t want to compensate me for my tire just a complete waste of time and money...Go to St Cloud Rental World... they have spare tires on all there equipment.
Make sure if you pick up on Friday anytime before 12 your not going to keep it till Saturday because even if it’s 2 hours early they will still charge you for a half day! Any way to get more money out of you even for just 2 hours!!! Even if you call and they tell you that it will be a full day on Saturday if you bring back by 9 on Monday! Need to get everyone on the same page because that will make customers go else where there are other rental world around!!
They always have what you need to get the project done.Joe was very professional and knowledgeable about the equipment I needed.
Absolutely love this place!!! Joe is my go to guy for reservations, renting large equipment, and he is always so helpful!!!
Always have what I need to do any project. Some behind the counter could use a dose of personality, but thats a different story.
Great place to get rentals, like ladders and lifts.
Helpful people. Lots of stuff to rent.
Best place in town to Rent any tool or large equipment.
Dishonest. I called today and asked for a concrete grinder rental for the day and they told me $200. I arrived at 11.30am and they told me its $300 and only $200 after 1pm because today is Saturday. Drove all the way here and need it for a few hours and was told $200...then they try and rip you off for an extra $100 and offer to ‘do you a favor’ and cut it to an extra $50. No common sense. Dishonest.
Great customer service very helpful and informative staff. Will use again for sure.
Always have what i need and when i need it even with being a walk in. Customer service very kind and professional. Thank you
Very good service
Good service,got what I expected
Everyone is knowledgeable and helpful!
Excellent service
Great prices, service etc... will come back! Thanks for requiring masks in your store as well - during this pandemic.
Great service, delivery driver provided great explanation of how to use Chipper. The 12 in diamater chipper was amazing! Easy delivery and pick up option.
Easy process helpful staff and affordable prices on chairs
Anything and everything you need to cut trim pick up Etc... Richard the owner is now retired I believe and his son has taken over. They are all very good people there. I give them five stars. They have a store in Kissimmee as well as Saint Cloud at reasonable prices to rent things you may need.
I luv this place. Everyone there knows me. I have been going there to rent or buying parts 4 over 20 years. I recommend this place 2 everybody in Florida. Thnks again and God bless.
Save me some money from replacing my lawn mower and pressure washer they repaired it really fast.
RIP off rented us the wrong skid steer without tracks then charged us additional hours due the front tire sowing out causing us to struggle and run the machine longer than necessary on flats and didnt give a discount for the faulty equipment/blown tires and lack of inventory to rent us proper equipment and the particular style we needed never going back never recommending to anyone go to a larger more reputable company so you dont get ripped of
The best!
Good people to work with
Stay away from this store very unreliable I used there equipment on Wednesday we spoke to manager chris recio we had reserved it for sat at 1pm. When we got there they gave it to some one else and we were left out with out the equipment. This Sosa a rep was very unprofessional didn’t try to help in some way very indifferent. Please stay away
Utterly horrible customer service. Be careful making any reservations here because they will not notify you that the equipment you rented is unavailable. in my case, I rented a 16 foot utility trailer for the weekend... drove down to Kissimmee from downtown Orlando only to find out that the trailer rental was extended by the previous customer. Of course, this all could have been understandable had they called me to communicate the information, instead of wasting my time driving all the way down to get the same news. I highly advise not using this establishment unless youre within walking distance and you can walk right over to verify that the equipment you need is in their yard. Even if you have a reservation, they will not inform you that the equipment is unavailable.
No service for broke down rental equipment on weekend could not finish our job.called on sat just beforw they closed and was told nothing they would do until monday .. poor service on this rental
Terrible experience with one of their employees named Robert.HE HAS HORRIBLE CUSTOMER SERVICE SKILLS!He’s been there for 16 years and still doesn’t know what the hell he’s doing. TERRIBLE
Fast easy and cheap equipment worked well
Great Customer service ! Had an issue with a chainsaw i bought there and they were very helpful and helped me fix the issue right away and even took the time to teach me basics of maintenance.
One of the best local business in town!
Great place, been a customer for awhile on purchases and rentals, very easy going. Last week I brought my sthil pole saw was fixed overnight under warranty
Excellent place for equipment rental. You can even schedule a reservation for a piece of equipment.
Been going here for years! Love this place and the staff...
Cheaper then most places. I rented a 12 Wood Chipper and it worked perfectly good.
Jerry & Christian are always more than helpful
Hey we both have the same haircut- huh ow about that???
The store is a little bit messy but they have a nice customer service.
Great service. Thanks Rental World, Ill be back!
GGrate service provided.
No mask, no sale.
Good friendly proffesional service
Anything 7 days a week,stop take a peek.
Quick friendly service.
Always great service here!!!
They charge for everything, but rental is a few dollars cheaper here
Excellent Customer Services
Cheaper than most other rental places.
Recommend it!
Bad costumer services
Tools you are looking for at a great price without much protocol
Excellent service!
Variety of assortment to rent more sale of hardware items.
Wow excellent service
They always have the best quality equipment for pruning and yard trimmings
Site that has everything for gardening work