I was very pleased with the professional staff and quality of services. During an inspection and diagnostics they discovered defective wiring of the a/c blower. It was late in the day, so they ordered parts and called me in the next morning. I will use Dons Complete Auto Service in the future for auto service and repairs.

Dons Complete Auto Service is reliable, honest, and provide excellent diagnostic and mechanical skills. I bring all our vehicles to Dons even though there shop is 17 miles from my house. Well worth the time.

My family and I love Dons Auto service. A customer for 7 years. Your car needs fixing or tune up. YOU MUST go.

Great customer service. Repair was completed as promised in a timely manner.

Quick, friendly, and reasonable prices. They did a great job with my SUV

The staff and owner are honest and knowledgeable I should know been in the auto repair trade most of my life .reasonable prices and back up work . Very rare in todays world ...

Very down home friendly people. Honest with fair pricing. Great people and service. Highly recommend.

Very friendly. Top notch service at a reasonable price

Very professional. Went through AAA recommendation.

Fast and personal service. Garrett is extremely knowledgeable and helpful.

Our family has been bringing all our cars to Dons Complete Auto Service for years. We have always gotten great service and have never been disappointed. This last time, I was so pleased to see that the employees were following CDC guidelines due to this Covid-19 pandemic and was especially impressed with the complimentary professional sanitizing of my car when I picked it up @ No charge! What a nice surprise! And my car smells so good now! Thank you to all the great guys at Don’s shop for always going the extra mile for our cars!

I highly, highly recommend Dons Complete Auto Service. I have had my vehicle serviced there two times so far, most recently today getting a tire rotation, balancing and alignment, my husband had his car serviced there as well. Neal is extremely knowledgeable and explains problems with your vehicle that anyone can understand. Neal and Devon are very friendly, they will give you a courtesy call before they make any repairs to run the price and diagnostics over with you, and recommend anything else that is needed. I have not had a single issue with them and trust them whole heartedly. I will only take my vehicle here for any issues and regular servicing from here on out. Thank you Neal for your exceptional hard work.

I’m not originally from Florida, so when I moved down here and started having car troubles I knew I needed to find a place. I looked up places online and saw Dons complete auto service had great reviews! They do not disappoint! Neil has always taken great care of me! He’s very honest and explains everything that needs to be done! Reminds me of my father!!! Harry is a hard worker, and I was able to get my front and back brakes fixed within a few hours!!! After Harry finished he walked me through and told me what work was done to my car! Devons always on the move and making sure each customer is taken care of! I always feel welcomed and taken care of when I come to Dons! This is the only place I will go to for auto service!!!! I love the energetic attitudes in this place!! KEEP UP THE GREAT WORK GUYS!!!! It doesn’t go unnoticed!!!! Stay safe ♥️

You know how people talk about restaurants and cafes are “the best kept secret?” Don’s Complete Auto in Kissimmee does not need to be a secret. They are amazing! I have been taking my cars to Don’s for about 15 years and they provide the best service, communication, and honesty. Neal and Devon greet me by name and the mechanics are ridiculously friendly. Do you need automotive service? GO TO DON’S. Oil changes? GO TO DON’S! Tire rotations, mechanical issues? GO TO DON’S!!! Seriously....GO TO DON’S. You cannot go wrong.

I HIGHLY recommend this car repair place!! They are the most professional, nicest, and most fair mechanics I have ever encountered. You will be happy you chose them.

This is truly an honest local shop. We have taken our vehicles here for the last 7 years and they always take care of us. We do long road trips and rideshare and I feel safe knowing our vehicles are properly taken care of.

Outstanding on time service and very competent staff. Will be taking my second vehicle in for service after the holidays.

I have been going to Dons Complete Auto repair for 24years and I always had top quality service every time I have gone. A great place to go they will diagnosis what is causing the problem with your car.

Always a good experience at Dons with my vehicle. Neal is always courteous and has great mechanical knowledge. They are fair with the pricing and do their best to warn you about upcoming issues you may have.

These guys are great. They went above and beyond the work that I needed them to do.

Well priced, solid work. Knowledgeable staff.

Don’s is a wonderful garage with knowledgeable technicians who are honest and let you know exactly what youre vehicle needs. Highly recommend Don’s Complete Auto Service for straightforward, reasonably priced, friendly service.

First time there today, I found my mechanic.Professional, friendly.Great place.

Called for a quote on a diagnostic and Don was arrogant and rude. Assumed I thought he could fix the issues for the cost of the diagnostic and refused to give a clear answer on what’s being checked “all the modules, all of them” is all he’d say but refused to acknowledge what they pertained to. Maybe because he didn’t know? Friendly customer service goes far.

I love this shop. The crew is fantastic! Great work and great service.

Very good repair shop.

I dont like the way these people treat others. I wont use them. Everyone should be treated equally, but it seems to me that, if you have an accent or difficulty speaking English, you wont get proper treatment at Dons.

Love this place for the consistent quality of service, friendliness of staff, and competitive prices!

Honest and competent mecanics. No need to worry about being cheated over here. Will return for more service from them. I recommend having Harry inspect your car, proper mecanic. 5/5

Daughter moved into the area and was in need of a mechanic. Could not be happier with the service. Neal was courteous, professional, knowledgeable, and helpful. Work was great and service was great. She now has an honest shop where she can have her car serviced. Would definitely recommend.

After searching online, I found Dons had better reviews than a lot of places in the area. Safe to say Ill definitely be going back. Had an alternator replaced along another smaller fix. The job was done in a few hours, and my car was running great. I felt in control, and there was never someone trying to hard sell me on something I didnt need right away, only recommendations on some things I should get done in the near future, which are always appreciated!

I cant say enough about Neal and his crew there. I broke down on the highway and once towed in by AAA, they tried to get me ahead of the line and diagnosed quick. They diagnosed my problems had occured when another garage had done shoddy work so that I could go back to previous garage and get reimbursed. Issues took an extra day to fully fix but they were professional and knew what they were doing. Helped me get a great rate on a rental car to get me to my destination. Place looks like a typical good old fashioned garage, not a polished palace thats going to require expensive charges to keep up. Anyway, its a great garage, great down home folks and would recomend highly!

We had a wonderful experience with Neal. He too his time to check everything for us and made sure my car was in tip top shape. He fixed the issue, checked out the car, and made notes of things that should be fixed in the future to keep my car running as perfectly as possible. Well definitely be taking our vehicles here whenever they need services.

I had a severe problem with the AC in my van while we were halfway through our vacation. I checked the reviews on many auto care places and felt that Dons reviews were the best. I contacted Dons Auto Repair shop and they immediately offered to check the van out and were able to repair my Ac the next day. Dons employees were very helpful, especially, Neil who explained everything that needed to be done and gave me a reasonable estimate. I highly recommend them as I believe they are not only honest but offer excellent work at a reasonable price. Thank you Don and staff for your work in putting me and my wife back on the the road with cool air.

Phenomenal service!! Neil and Kevin are great and honest people. They want only the best for you and your vehicle. Short story, I brought my vehicle in after I had it serviced at a Honda dealer because the Honda Maintenance Department couldn’t resolve the issue of turning my check engine and low oil pressure light off. They also gave me a report on parts I would need to replace, which I found out later aren’t necessary after taking it to Don’s Complete Auto Service. At Don’s they found the engine and oil light problem, saved us money on the part, and avoided unnecessary costs. Win Win on saving money and longer life on your vehicle in the hands of service technician, Neil. Thank you for all you do! You know they’re good, they’re always busy!

I want to thank Don and his team of well qualified mechanics for not only a quality repair job but also for not giving me a bait and switch sales tactic telling me it would be one price and when it comes time to pay find out it is another. Unfortunately that behavior in my experience is fairly common with other mechanics in the area. My experience with Dons was as follows: I needed a new alternator for my Lincoln Continental. I called around to 5 local places including both corporate and mom and pop mechanic shops to get an estimate on both labor and parts. Not only was Dons Complete Auto Care the lowest estimate, they also guaranteed their work. They said, Bring it on in and we can complete the work TODAY. I was in and out in just a couple hours and the price was lower than what was estimated over the phone. Thanks again Dons Complete Auto Service!

It looks so far, that the owner of this place takes in high regard his customers opinion, and that is a very good sing cuz at the end of the day... the only reason for any business to be.... are its clients. That been said, I am a marine mechanic student (and by student, Im not saying that my experience as a mechanic is zero, I am just getting the paper to hang on the wall) ... I dont like anyone but myself working in my cars (all mechanics know what Im talking about... its just a mechanic thing) BUT... in this case, I have to take my truck to a good shop to recharge my AC, and A/C work (the one I need) it is a bit more complicated that just buy a 134a can and recharge, and some other specific tools are need it.My point is, that researching for a good shop where to take my truck, I came across this one, and ONLY for such good reviews of prior customers experiences, I am deciding to use this one. And I wanted to rate it, that so far, the attention of the owner to his clients, in combination to the past good reviews... it is something that it is disappearing in America. And for that reason, I will be calling soon to set an appointment. Hopefully this will help the owner from ever losing track of whats really important... his customers.And of course.... my next review will be after the service.AFTER SERVICE: what can I say, it was just like I expected, job well done, fast and for my surprise... 200% less of what I expected to spend, very good price. In other words, I am happy with my service, and I do will recommend this place.

Had AC fixed in truck. Scheduled return to make sure they the leaks were fixed. A ok.

Went in at 4:38 pm just to inquire about a tough job and was immediately told they were closed. I asked if i could just inquire about something and he said fine, When I asked the owner if they could help me with a auto job because my car is a bmw he first said no because he “DIDNT WANNA TOUCH IT” and he said to bring it to somewhere else, i am at the end of my rope because no other shop will help me, so i begged him to help and he told me “he can’t do it today because it’s too late and i don’t wanna do it tomorrow but the next day i can do it” i immediately caught a attitude because he clearly just didn’t wanna do the job tomorrow so i asked him why he couldn’t do it tomorrow and he told me “MONEY TALKS” and told me to take his card lol horrible customer service he was laughing at the issue the whole time as if it was impossible to fix then he told me he could do it, all he cares about is money be careful not to get overcharged!!!!!

Friendly staff and good service. They walk you through the problems, the mechanics are very professional in their work. I recommend them without any doubt!

They replaced my starter, intake manifold gaskets and repaired a faulty wire that leads to the starter. The bill was around $900. When I picked up the car, I drove it for a day and a half and it was hesitating and obviously wasnt running properly. I spoke to Neil and he said it would cost me $210 for them to find the problem. He insisted that the previous work was perfect and refused to believe they made any mistakes. He said there was nothing wrong with the starter, it was the wire and they only replaced it because I told him that I thought that was the problem?!! I’m not a mechanic?! My trust was gone at that point and I told Neil I was taking it to another mechanic and he said that was fine, they warranty the work. The new mechanic found that not only was my valve cover gaskets gone now and the charge pipe was cracked but the wire they “fixed” was now melting and needed replaced. They put a copper end on a steel cable and everything under the copper was melting. I called Dons and told them of the additional $2000 in repairs due to their work and because I couldn’t prove they ruined the valve cover gaskets and cracked the charge pipe (all immediately problems that didn’t exist prior to their work) I thought they at least owed me back the cost of the wire. They refused. They placed me on hold and never returned to the phone. This by far was the worst experience ever to a mechanic. I don’t expect the owner to care as he only responds to positive reviews. That’s proof of their lack of customer service or being an honest business

I have been going to this shop for 27 years. Honest mechanics with a great work ethic and hospitality.

I you are looking for an honest repair shop, go no further. If you are looking for an honest price for your repair, go no further.I searched for a local repair shop and found Dons Complete Auto Service what a great shop. First I met, Richard who mans the front deck. He could not have been more helpful and up front. Than I met their master mechanic, Neal, who came and gave me his assessment of my car. Both could not have been more helpful and friendly. I made friends for life. You could not make a better choice. Thanks Neal and Richard and the rest of the crew. John Keenan

ATTENTION ALL CANADIANS: Auto repairs are not always cheap and it is extremely important while on vacation to be able to find an auto shop that is extremely honest. If you find yourself with auto problems and need the use of a mechanic then as a Canadian I will strongly urge you to go to Dons Complete Auto Service. Not only are they honest but they are very good mechanics. I had problems with my air conditioner (Dodge caravan, go figure)and after a visit problems were fixed PROPERLY. Thank you for your excellent service Don and company.

Labor not cheap, but let me tell you, this people know their business. I dont mind paying if the job is well done. Thanks Richard for all your attentions, by always calling me to keep me posted with the status of my car. Great Job Guys. I finally found a serious, reliable, and knowledgeable mechanic shop.

Best mechanics and crew fair prices.

They did a good job replacing the motor in my Chevy pickup truck.

Didnt fix air con, just added Freon. Front axle clicking in reverse,just told me to rotate tires.Never checked brakes.

Very disappointed with Dons. I chose them because of the positive reviews, and they promised to take care of a suspension problem. The day I picked up the car, the problem recurred. I worked with them for two months but they could never fix the issue and refused to accept responsibility. I asked for Don to contact me, but he never returned my repeated calls. Ive now had to dispute the charge with my credit card. Beware of the promises.UPDATE April 10, Don called me a few week ago and apologized for the problems, and offered to correct the issue by installing the module that should have been installed upfront. I agreed, but now they have gone dark and once again refuse to correct the problem. Buyer beware...

I never got any repair done, so I cant give any rating.

I took my 2007 Honda Odyssey in for a A/C diagnosis. They were very professional and courteous. I received my vehicle back with ice cold A/C. The pricing was fair and well outlined on the service receipt. I couldnt be happier.

Very reliable repair facility. I have used Dons Complete Auto Service on several different cars and they always provide excellent care. I trust this facility whenI need work done to my car.

I only give three stars because the work got done. But Don lied to us and I hate a liar. We took our vehicle to him around 10am. At 3 pm he told us it was next in line. At 4 pm he told us theyd get it done that evening, but because of closing time it would be better to pick up first thing the next morning. At 8 am we arrived and the parts werent even there yet!!!! Three hours later we had our vehicle! Since that was the only day we had to do Kennedy Space Center we were 3 hours after they opened getting there and didnt get to see everything we wanted. Don also told us their rental car special with Hertz was $35 a day. Well, add fees to that and we were over $50! I would much rather he be told he couldnt get to it and have found someone else.

If I can give no stars I would, bunch of thieves or mechanics dont know what there doing . Went because of a a/c yes they told me I can go back and take my car for free if it shoots hot air again well they prob say that so they can charge you more in repairing something that could have been a quick fix and I dont have time to take it back when it should have been done right the first time . And 24pounds of freon I was charged my car only takes 19 I got a little daughter just moved from Maryland first shop I went to never going back only if they refund my money back completely they knew I had a leak all it needed was a new valve stem.i had to learn how to do a/c so I can fix it myself .

Had my 2010 toyota Tacoma repaired and a patch for my tire. They were quick with the starter diagnosis and replacement with a fair price. I would highly recommend them and return for future service.

Dons Auto Service gives complete and trusted service. I always feel comfortable when I go there knowing that the work is being done byauthorized servicemen.

The place is spotless and the staff was friendly, honest and attentive. I will for sure have my car maintenance performed in the future.

I have. The best. Experience. With. This. Company honest. And knows. Their. Stuff. Will. Not. Go anywhere. Else the. Staff. Is. Great. Debra

Got troubles while on road trip to Orlando. These guys are professionals, get ‘Er done types. Decent value, stress reliever!!!

Excellent work and service.

They always do an awesome job when working on our vehicles. The employees are friendly and professional. We have been going here for over 20 years.

Trustworthy honest mechanics. I wouldnt take my car anywhere else

I came in for a tail light out and because they offer a free inspection called a courtesy check they found out I was low on transmission fluid which turned out to be a leak. It couldve been bad had it all leaked out so I was really glad they caught that for me! Been going there 10 years or so! They are always good to me!

I had my catalytic converter broken when driving in a vacation trip to Kissimmee, and we find this shop in our way to help us with this problem. First of all they are really expensive, $95 for a 5 minutes computer test, they charge more than $450 for parts that they ordered in advance auto parts which cost less than $200, they dont show you receipt but you can call advance to verify the price, even they fix the car for you, they still want you to pay the $95 testing, total cost for just replacing the catalytic converter $896.00. At the end they lower the payment to $798 without guaranty. You can get this job done for less cost any other place. I also believe they charge you base of your look and your English accent. At the end they fix the problems in more than 2 hours.

Neal is the best and give great service

My dad found this place online. They actually cared to give quality work and friendly customer service which is hard to find in kissimmee. I appreciate the fact they they do there work in a timely manner and dont keep you wondering whats going on they continuesly update you on the progress of your fix. They are also humble and honest hard workers. Keep it up!

We needed a skid plate reattached and not only did they get us in right away they didn’t charge us! Thank you so much Garrett, your the best!

Courtesy was excellent. Friendly staff. AAA approved.

Neal,is a master, of all master technicians. if you want your car repaired correctly, just go to dons complete auto repair service. very professional,reasonably priced. thank you jeff

Came out to $750 for an oxygen sensor change and flex pipe with parts and labor. The oxygen sensor was a cheap aftermarket and they did a horrible job with the welding on the flex ppipe.Afterbcoming here I started working on my car myself and next time save money and not even bother with them anymore.

The best in the area.They can do anything and do it right.

Excellent service!! Great customer service and very professional!

Had an issue with my window and Harry worked on it. Did a great job. Labor a bit expensive but Ive no problem paying for quality work.

I went to dons to get my 2000 nissan frontier repaired . the problem was when driving the automatic transmission would feel like it was slipping when shifting from 1st to 2nd gear. it would only do it with light throttle.also noticed a slipping condition when at highway speed using cruisecontrol. the problem was intermittent, had to have all the right conditions to happen. Neil scanned engine computer and checked live data and also checked under hood . nothing to put finger so decided to plug data loggerunder dash and told me to drive vehicle for about a week and drive on in-terstate or turnpike. the data logger can store 25 drive cycles worth of data that can be viewed later. after analyzing data, the throttle position sensor was found to be the problem, sometimes blanked out not sending any voltage to the engine computer and the transmissioncomputer.new throttle position sensor solved issue.intermittent drivability problems are the most difficult to diagnose.Thanks to Neil and staff at Dons for great service.

This is our mechanic shop of our choice, and the employees are very knowledgeable and professional. Thank you

Fast friendly courteous reasonably priced

Did a great job for my brother in law, we were visiting from Ontario Canada and werent sure where to take his Nissan Quest but ended up taking it to Dons and thankfully so because they did a great job!

They are top notch and can take care of any vehicle.

I started to work in the Kissimmee and Orland area and needed a good place to have my vehicle serviced. I traveled from Miami to Kissimmee every week for two years and needed a reliable place to take my car. Dons Complete Auto Service is such a great place that I also drove my families cars to get it serviced there. Having great competant service is not cheap. Remember that you get what you pay for. Dons crew are professional and are ASE certified. I highly recomend them.

I went today because my car got a AC problem they are really honest and really professional and they fix the problem really quick

Professional, knowledgeable, stress free service. You cannot ask for more.

Very good customer service and a job well done

The very best auto service center in Kissimmee 👍👍👍👍

Great staff and serviceThank you Dons Complete Auto Service

Great ServiceThank you Rich.

Avoid a rip off they mark up the price of parts by 100%

Reliable.

No nonsense.

I went there to change the wheel bearing, I end up with fixing something else, over priced, $322 and they told me it will cost me 350 more to change the wheel bearing, I took the car to a shop called Tire and more 14 east carol street, kissimmee, they charged me 240.

Just for check something in my car 55 box when another body shop you paid around 25 or free something but for mi was emergency

I will be there soon to change my car alternator

Great place fair

Great service

Honest

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