user
Universal AC Inc
216 Hiding Spring Cir, Kissimmee, FL 34743, United States
Appearance
Universal AC Inc

Comments
Li
Review №1

I highly recommend Universal AC! I called on a Saturday afternoon in a bind and they were able to come out within a few hours. The business owner Eddy was very professional and thorough. He explained everything in detail and walked me through everything. Things were straight forward and affordable!

Da
Review №2

Eddie was on time with his assistant very professional very knowledgeable didn’t try to sell me something I didn’t need. Made recommendationsOf things I should have done. There coming out to clean and Disinfect Motor blower. Great service

Na
Review №3

Good company! I would definitely recommend, but watch out that they might postpone the visit if it falls on a Sunday. Tech told me he doesnt work on Sundays. Go figure. But overall, good price, communication, and great service!

Li
Review №4

Eddy was great to work with! I contacted him and he showed up the same day. He was very informative and helpful with my issue. I will definitely be using his services again in the future!

sa
Review №5

Microwave diagnostics and replacement was the service requested.Fast, friendly service. Also have used several times for AC replacement and repairs.Would highly recommend.

Pa
Review №6

Excellent customer service Eddy was amazing in organizing and putting everything together to restore air conditioning once again. I would recommend and use this company. They are fair prompt and communicate with you at all times to know what’s going on and what your expectations can be.

Na
Review №7

Eddy was a great tech super helpful. I would recommend him all day!! Ty eddy for u super detailed work

Ai
Review №8

Eddie is extremely responsive 7 days a week. He services many different rental properties of mine. Since Im an investor and time is of the essence to keeping my tenants happy hes my go to always for HVAC repairs and replacements.

Ti
Review №9

My AC froze last night. With memorial weekend coming up and a 1 year old at home, I was starting to panic. However, universal AC saved the day. They came out in record time and repaired all issues the same day! By far the best professionalism and customer oriented business in the field. If you need AC repair, maintenance or installation. Be sure to call these guys!

Ch
Review №10

Universal AC has fixed several of our appliances over the past year. Always satisfied with the prompt, professional service.

Ja
Review №11

Great service. Fast, professional and great pricing. I’ll definitely be using them in the future

Ai
Review №12

Eddie and his crew was amazing!! Always keeping in touch with me on every step of the project. Great customer service

Da
Review №13

Great service, great professionals! Came on time and did the work very fast!

Da
Review №14

Eddy was amazing! Fast and made sure I knew the facts about the condition of the AC unit and what the feasible options were without feeling pressured to make a decision one way or the other. Fair and honest! I would highly recommend Universal AC!

G
Review №15

Will definitely use again

Re
Review №16

Excellent customer service and quality installation of a complete new AC system. I was not sure about going with a smaller company but Eddie was recommended to us by a mutual customer and I am very happy we did. Great job to the whole team.

Ed
Review №17

I had an issue with my A/C, it was making a very loud noise and couldn’t use it cause the neighbors were complaining. Called a couple of companies and couldn’t get anyone out ASAP but my friend said they used this company and that the owner was a stand up guy. The company came out the day I called, priced me a service and a fan, and boom everything was fixed. Highly recommend them, they also do appliances, had a refrigerator that wasn’t cooling and they came out and fixed it. Great service!

mi
Review №18

So impressed with their service! 5 Star service at all times. I use this company for a couple properties I own. So easy to get ahold of them and very honest guys. Eddy the owner always answers my calls and gives me the real deal. Never trying to take more than what is fair, I have been played a couple times and it’s something I am very cautious of. They also travel to quite a few places in Florida, so all my properties can be seen by the same company.

An
Review №19

I seriously can’t even put into words how amazing my experience was working with Universal AC. I placed a call to several recommended HVAC contractors when my unit died and Universal AC blew me away. First off, the prices are very competitive! Some companies had prices that were comparable to Universal AC’s, so then how do you choose who to contract? The customer service, communication, and details were the factors that made my decision easy.Eddy came to my house within the window initially provided to me. He asked me many questions pertaining to my home like square footage and my experience with my old AC unit. He evaluated all of the factors and then sat me down and explained all of my options to me. He took many things into consideration, like the fact that I have other projects going on within my home and that I plan to live in the home long term, to tailor the options. I didn’t feel pressured into buying an 18+ seer unit with top of the line features and frankly, I’m not in a position to do that at the moment. He focused on ensuring that I received a functional unit within my budget while replacing old drain pipes and electrical components that are outdated, and that was also a priority for me. By the end of the evening, I had made my decision to proceed forward with Universal AC. I informed him of the decision, and he ensured they were in stock before sending me the invoice.The next morning (today) his team arrived nice and early and jumped right into work. They showed me the new unit and confirmed my preferred location of it before beginning the prep work to install it. Eddy frequented the work site throughout the day and ensured quality was top notch. Not to mention, the work was completed in about 6 hours. He also took time to explain what his team was working on throughout the day and spent a good deal of time explaining the ins and outs of the new unit once it was installed, including monthly maintenance, bi-annual and annual maintenance.Aside from the great experience of installation, Eddy and his team are as humble as can be. They’re very friendly and they want to ensure complete satisfaction. Please consider reaching out to Universal AC for any issues or maintenance regarding your air conditioner. You won’t be disappointed.

Wi
Review №20

The most reliable AC company that I found with great price, they were very fast to fix my AC problem. Other companies wanted to switch to a new unit, which adds up more cpst than actual fixing a simple problem. Thank You Universal AC.

Pa
Review №21

Eddy Quiroz, we got the refund. Thank you .On February 19/2020, you sent a technician to check my refrigerator.He gave to us a wrong diagnostic, he said, also as you stated in your email: The compressor line is contaminated with oil preventing the unit from circulating the freon (refrigerate) correctly or debrid.Estimated cost of repair is around $695 - $825.Also, he advise us to by another refrigerator (actually he referred to us a friend of his who sells used fridge) because this kind of repair doesnt have any type of warranty at all and its very expensive.We had a visit of another technician, with no charge for the visit, who found the problem and fix it. He charged us around a hundred dollars and our fridge is working perfectly plus a warranty for the service.Were still waiting for our refund of $85.00, the amount you charged for nothing, that we asked for( weve sent to you many emails already) and you had promised us that youd do it, so far NOTHING!!!!!We cannot recommend your service, NOT AT ALL !

Re
Review №22

Always recommending Eddy to everyone I know. Installed my whole AC system 2 months ago and still follows up whenever we have a concern or question. They will be our AC company forever!

Wi
Review №23

Verry good

He
Review №24

Great company! Super quick to respond and does the job right the 1st time.

Ca
Review №25

You can tell the owner, Eddy Quiroz, is a very hardworking man. Hes very professional and makes sure to get the job done!

to
Review №26

PerfectSpecial service

Information
6 Photos
26 Comments
4.7 Rating
  • Address:216 Hiding Spring Cir, Kissimmee, FL 34743, United States
  • Site:http://myuniversalac.com/
  • Phone:+1 407-300-4185
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Appliance repair service
  • Small appliance repair service
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–2:30pm
  • Friday:Closed
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
Offerings
  • Repair services:Yes
Similar organizations