Just traded in for the S21 here (Kingsland, GA)...best cell service, nice sales people; very helpful,... however the accessories are too expensive. Please consider lowering the rates. I will not pay 39.95 for a screen protector, thats just a ridiculous ask. Great phone, Thank you, Mr. Bradley Crooks.
Both Darrell and Warren were a great help to me. They explained everything fully to even I could understand it. I would highly recommend looking for either of these guys to help you out, you wont be disappointed.
Just received great service with Darrell Williams. He and staff were very professional and I will recommend this store to others.
Walked into the store wanting to get a new phone. Had questions about the I phone because I always had a Android. Was given great answers to all questions!! Walked out with a new adventure!!! Have always had great a salesperson to take care of my needs.
I went in and got a new phone today. Experienced some troubles with my account and getting to recognize the new phone with my account but the representative was very helpful and work diligently through the many issues. 4 hours later walked out happy with a brand new phone. Thank you so much to the Verizon representative. She made my day.
Stopped in today, Luis greeted me at the door. Luis has excellent customer service, I’m very satisfied.
Darrell went above and beyond to help with my concerns today, fixed my issue AND saved me some money. Whats better than that?? Highly recommended!
Angela was wonderful. She answered all my questions. Very helpful and friendly
Great service every time! Andrew was awesome!
Brittany was super awesome and helped me get my new phone sorted out. The store was super clean.
Thomas and Darrell were extremely helpful and would gladly give them more business
Rashad is very helpful and is very easy to work with. I had a issue with a apple watch and he worked very hard to fix the issue.
Chris Rose helped immensely through all of my troubles. We sat there for forever trying to get some things in order and he helped quite a bit. Very grateful.
Came into verizon to have a few features of my pbone looked at, a very handsome gentlemen by the name of Herby graciously helped me out amd took care of my concerns. I would certisnly come back and see him for all my verizon needs!
My phone went blank and died. Went to Verizon store and Jeremiah was very helpful. My phone was beyond help so I got a new one but he was able to lower my bill substantially without a decrease in service. All in all, a very good experience.
Had to come to Verizon to get my phone set up and Herby was very happy to help me get it all set up. He tried to sell me on some products that would help protect my phone. Im glad he showed me some very good phone protectors and products, thank you Herby!
Upgrading my phone, really good customer service with both people I worked with!
Jeremiah and Adam were wonderful to work with both on the phone and in person. They made the transition to a new phone smooth and painless which is saying something. Adam sat with me through the process of learning where the new keys and functions of my phone got off to with the upgrade and was very patient. Jeremiah helped secure the phone I wanted from another store so it would arrive and I didnt waste my time driving out. He also made sure all my discounts transfered over along with my verizon up rewards. Very pleased with both gentlemen.
I switched to Verizon....and honestly never had it easier. Everyone at the store is super helpful, knowledgeable and friendly!I usually use Jeremiah, he works fast and sufficient!
ALL STAFF WAS GREAT, KNOWLEDGEABLE, AND HELPFUL!! THANK YOU ALL!! DAWN LADLEE I GOT ME A GGRREEAATT NEW PHONE!! DAWN LADLEE!!
At the store I had an amazing associate named Jeremiah, he helped me and family get there Device’s working like we needed. And if he couldn’t help us, he send us to someone’s that willing to. This is the best store ever!!! I recommend the store to any and everyone
The associates working here went over and above what was required to solve my phone problem, though they received no commission for helping. Over the course of four visits seven different associates worked with me. I felt each one treated me honestly and forthrightly, acting in my best interest. One associate took hours of his own personal-off-time to research practical solutions to my phone issue. They are exceptional in customer service and quite military friendly. I would be hard-pressed to believe that you would find better customer service from Jacksonville to Savannah.
Mr. Jeremiah was extremely knowledgeable about the product lines of both Apple and Android as well as the current programs Verizon was running. Very happy swapping our lines of service over to Verizon!
Jeremiah was was very helpful and extremely knowable and friendly, he made getting new phone so much easier then usual ! So great when you can go in an get someone that knows what they are doing and friendly .
Excellent service. Agent very polite and curtious. Agent very knowledgeable in services provided and provided valuable follow up information.
Jeremiah was great, he helped us get the best discounts and devices! Great service! Need new phones? He’s your guy!!
Jeremiah was extremely helpful with helping us set up a new account and get knew phones. Highly recommend this location.
Just wanted to share how great Jeremiah was in working with me. He was very informative and patient and I thank you so much for his great Customer service
Dealt with Michael Yaz who was very good in helping me determine which phone I need. He spent time with me covering the promotions, available discounts, and all of the benefits I was entitled to.Altogether, top-notch service! Very polite, diligent, and knowledgeable!I would give Michael my highest recommendation!
Jeremiah was very helpful and super nice. He helped find the cheapest deal with the best benefits!
Daniel was the most helpful associate Ive ever had assist me with electronics of any nature, in any store. He walked me through everything! Not everyone is tech savvy. He made me feel confident. He also made sure I got my warranties I had purchased so I did not incure any fees or charges. Thanks Daniel!!
Jeremiah was helpful and happy to get me everything I needed at a great price
Jeremiah took care of everything I needed. Outstanding professional! Promote now!
Excellent customer service
Jeremiah was an excellent sales asssociate and helped us set up out accounts. Thank you for makng todays transition run smoothly and saving us money!
Jeremiah was a great help. I was shocked to see the staff seat us, walk around and grab merchandise to show us, thoroughly explain plans and benefits, and provided me with a contact number for me to text if I have follow up questions after I left the store. I definitely recommend going to this location for any Verizon needs.The store itself was extremely clean, and in a good location. Parking was adequate.
Jeremiah did an absolutely, amazing job working with us. We really appreciate his customer service!!
Jeremiah is awesome!!!! Helped every step of the way!!! Make my experience so easy!!! Amber E
I didnt catch her name. The woman with a blue eyes helped me out. Amazing service. Thank you!!
I stopped in to look at getting a new phone because my contract was up. Daniel was my sales rep, and he was absolutely wonderful. He helped me find the right phone for me and the best plan to go along with it. He’s excellent at what he does, and I will definitely be going back to see him in the future!
Do not get this confused with a true Verizon store. Either their prices dont match or the workers on the floor for sales are trying to get extra money. They attempted to charge more for a phone than Verizon does. Why would I pay an extra $100 when I can drive half an hour tops to a real store? The sales staff were not completely knowledgeable in the items they sell. I needed a fast charger not a rapid charger (significantly higher amperage that will kill your phones battery over time).
Let me just say the sales people in there are absolutely the best! Patience and determination to make you happy! I was definitely impressed. Not really what I wanted to spend but they went up and beyond to make it all worth it. I am definitely looking forward to a good relationship with this company! Thank you for making the beginning of it so pleasant!!
My wife and I stopped in to secure a personal phone for her. The team member welcomed us on our arrival, escorted us to his desk, and engaged my wife in a conversation to determine how she used her phone and what she expected of it. He then shared a couple of phones that would meet her expectations, explained how to get the most out of it, signed her up to my existing plan and we were on our way.
Came in to get a new phone at this store because mine was ready for it. I ended up being greeted by Carlos and he helped us out. Very patient and on point with his profession. Thank you for a speedy transaction too
3/28/2019Chris M. Was amazing!! He helped fix two plans with patience and humor through all the crazy bugs.5/29/19I had to manage a return and was told by the online chat to go to the store. Herby Romero was very helpful. He handled everything very well and professionally. I received the high level of customer service I expected.
My daughter and I wanted to get new phones, we went in and spoke to Jeremiah and he ordered the phones we wanted. My daughter decided the next day she wanted a different phone and he got it completely taken care of and had her walking out with the phone she genuinely wanted. Customer service was perfect
Maizy helped me to clear and donate 6 of my old phones. She was patient and very helpful. The phones were dinosaurs and she diligently worked to get all my personal information cleared off. It was a great experience.
Our sales person was Herby Romero. I have nothing but good things to say about him and our overall experience. He went above and beyond to help us and was professional, helpful and very friendly!!! He was awesome!
Maizy, greeted us with a positive attitude while opening the door for us. She proceeded to answer all of our questions and assisted with combining our accounts smoothly. If you find yourself at Verizon ask for Maizy, she will take good care of you! Thank you Maizy!
Maizy was so helpful and pleasant. From the moment I walked in till I left she made sure to make sure I was taken care of now and in the future. I’m actually happy with my Verizon account and membership after talking to her.
Maizy was awsome as a Verzion customer service representative. She took time to explain in detail all my inquires. Highly professional.
Dont buy anything from a salesman name zack he lie to there customers
Jeremiah was awesome, patient and kind. Knows his stuff !
Daniel is professional & very helpful! thx!!
Brandy our sales rep helped us get everything we needed! Quick and easy experience.
Angela was super helpful today. She was knowledgeable about the products and current promotions, but wasnt pushy at all and made sure I got what I actually wanted. Shes also just very kind, and has a pleasant, authentic personality. The location is very clean and organized, good atmosphere and selection.
Josh was awesome. I walked in not sure what was going to happen. But he gave quite a few good options that would really work for me and my budget. Was really patient and had good conversations while we waited for my phone to Transfer. I will be going back more willing now.🙂 and hopefully this awesome guy will be there to help.
I stopped in to see about getting my phone repaired, when Daniel helped with getting an upgrade! He was excellent and went above and beyond my expectations!
Maizy Miles was extremely helpful in assisting me in changing over my SIM card. I purchased my new phone last week and was unable to receive signal on it. She was able to trouble shoot my issues and we had a fantastic conversation during the course of the transaction!
Fast and easy day getting my insurance claim on my IPhone 8 Plus to get my cracked screen fixed! Highly recommend Maizy Miles!! Thank you!
Mike was super awesome as my sales rep. He guided me through the process easily. He made it customer friendly!! We laughed and talked just like we knew each other for years! Please come and see Mike the next time you need any Verizon product!!
Went to Verizon because my G5 would not turn on after charging. I have insurance on it so I figured I would be covered. First the salesman said to me that the phone had a software issue and that he wouldnt recommend using my insurance on it because it was 5 years old and I would need an additional 150 dollars with the insurance to go with it. But he would highly recommend that I buy a new phone since I was eligible for an upgrade. First of all the g5 didnt come out till April of 2016 so it just turned 3 years old. Secondly I am not buying a new phone after I just paid about 600 dollars for the one I had. I took the phone to the local repair shop where 22 dollars and 10 minutes later my phone was repaired and working good as new. Thanks for nothing. I will never buy anything from you guys again. Last time I bought a phone there it took me 6 months to get them to give me my military discount. I am done with them. Never going back.
Daniel was so helpful courteous and professional.. highly recommend him.
Mike was great! Got me in and out very quickly! He was not pushy with extra purchases, which means A LOT! He made me a happy, satisfied, NEW customer!!!
So, i just transferred over from Sprint. The associate that was guiding us was the MOST helpful person that i have ever dealt with, regarding a cellular store. The transition over to Verizon was beyond smooth, and she is such a bubbly wonderful person with immense knowledge of her craft. Thank you SO MUCH, Ilissa!! 🙏💪💪
Normally a great experience. Found out today that a sales representative showed a family friend my detailed account information to leverage a sale. And all they needed was my last name. Called to speak to the sales lead John and he denied that this couldve possibly happened. Total breach of my familys privacy and they refused to accept any responsibility or hold anyone accountable.
Herbie and Jeremiah are both exceptional guys! They went above and beyond to help us even though it was close to closing. We will definitely do business with them again and highly recommend them both.
Came in today got new phone everything went smoothly.
Conchita gave exemplary service with a friendly down to earth personality. Plus, she had me in and out the door in less than 15 minutes to get my new phone ordered since the one I currently have is malfunctioning and thankfully insured. As a nurse and parent it is imperative that I have a phone that works and because of Ms. Conchita I will get my working phone TOMORROW (despite coming in 1 hr before they close due to my busy lifestyle)! Thank you Verizon and thank you Conchita.
Bought a phone through the Verizon app but couldnt activate it. I went into the store and Angela got me all set up and good to go. She was super friendly and helpful!
Maizy Miles was extremely helpful. It was a fantastic experience switching to an iPhone! I enjoyed it
Switching over from T-Mobile, and Jeremiah was a joy to work with.
Its hit or miss at this place. Ive had really helpful sales associates that did every thing I didnt even know I could do then Ive had times when the sales associates didnt even want to bother helping me...its weird because they clearly have a revolving door of employees... So dont think you can have a great experience everytime...this place has left a bad taste in my mouth. Almost makes me hate Verizon. If you can, go to another Verizon store.
Just got a new cell phone from Verizon and Herby Romero made it such an easy process! I saved tons of money, had a cup of coffee, and had no issues with setting up my new phone! Highly recommend!
Stopped in with a lot of questions. Had the pleasure of being helped by Josh. He was very patient and very knowledgeable about everything I had concerns wit . He showed that he was only interested in getting the commission from a sale. I would most definitely return and work with Joshu . Excellent customer service!
My experience with Verizon in Kingsland Ga. was great. Kyle G., helped me out alot. He is very knowledgeable and customer service he provided was excellent to me. I was happy with my whole experience. Thank you for a great representative like Kyle G. and thanks to Jeremiah he too helped me to get my Bluetooth paired with my car.
Daniel was very helpful. Helped me transfer my pictures and contacts from my old phone to my new one and got us set up with the roadside assistance program just in time for our road trip next week! Very happy customers
Daniel was awesome. He set everything up perfectly on my new phone. My experience was great.Thank you again Daniel.We will be back.
Herbie went above & beyond to assist me with a manufacturer warranty claim. There was no sale or commission involved; he just sincerely wanted to ensure that I was properly taken care of and satisfied as a Verizon customer! If you want to deal with someone who will take care of you.....stop in & see Herbie!
Maizy Miles was fantastic at helping me upgrade from iPhone 6 to a brand new iPhone 11 Pro. She transferred all of my information and connected my new phone to my vehicle. As well, she was very pleasurable to speak with and paired my new phone with my iwatch.
Jeramiah was amazing!! Thanks for all the help getting us switched over!! This was the best phone store Experience I’ve ever had
Mike helped me learn to use my new phone and introduced me to my own personal geek squad with tech coach. His patience and attention to detail was much appreciated!
T he service was very helpful and very professional .
Jessica Dodge was very helpful. The other Verizon Store sold me my products and rushed me out. I came in here and Jessica took the time to make sure all of my information was on my new devices.
Maizy Miles did a great job getting all my stuff transferred over to my new phone and got me the best deals and money off I could get definitely reccomend her
Daniel was informative on all the new plans . He made sure I was able to exchange everything with no troubles.
Daniel was very kind and professional. With him, I was able to walk in and get the help I needed. Easily the best experience Ive had with an employee.
Brett was absolutely awesome. His help was amazing!! He did everything I needed with professionalism and pride in his work. He was kind and patient. Verizon has a winner in this young man!!
My husbands phone stopped working and were about 95% sure it was the battery. We went to this Verizon store to see what they could do to help. Instead of offering any actual solid advice (like telling us where we might find a replacement battery since Verizon didnt have them and cant get them) this dude was trying to sell husband a temporary pre pay phone in addition to our current plan 🤯😡
Conchita she was amazing! Set my sons phone up, amazing experience! Thank you!
Great people! They were EXTREMELY helpful in getting my account fixed. Very Glad they are here in St. Marys Georgia!
I came in with a notepad full of questions on how to use my phone and Mike took care of each of my problems with ease. Im very appreciative to have high customer service oriented young man to help me out in my time of need. Thanks Mike!
Jeremiah is an outstanding salesman and very knowledgeable.
Jeremiah ReddickAwesome customer service, helped my wife and I set up our new phones. Very respectful and helpful.
I came in to Verizon looking to get more information, and pricing on a few mobile devices. I walked in and was immediately greeted by Toby. I have to say his knowledge of phones, and Customer service were outstanding in every sense. He took the time to show me prices, go over specs, and fill me in on prices without being overzealous in selling the products. Needless to say I ended up purchasing a new LG G5 and receiving a tablet. All around great experience thanks to Toby, if he isnt already they should consider putting him as a manager!
Herby Romero was excellent. Very helpful and provided complete service and got me everything I needed. Highly recommended.
Friendly & In-Sightful Staff (For those 70s and 60s Seniors that the phone is so complicated for) they make us more comfortable using these contraptions! Thank-You!
I purchased a new phone today from Jeremiah! He was very helpful!!