We were on our way out of town and moving and were cleaning one last dish, and what would you know, our garbage disposal kicked the can. We were definitely panicking to say the least. It also was a Friday afternoon before Easter weekend so we knew it was a long shot to get things fixed. Immediately when we called, ANA Appliance Repair was responsive and knew how to help. By the following Monday at 9am, they had purchased the correct replacement, and were starting the repair. In less than an hour, we have a new garbage disposal. I cant say enough positive things about them. They are responsive and know exactly what they are doing. When our other appliances inevitably break we wont hesitate to call ANA again!

I highly recommend ANA appliance repairs. Alberto responded to my call for help in 15mins and showed up right away. Other company never returned calls after 3 attempts and messages left. If you want great work and quick call ANA appliance repair!!!! My go to for now on!

Blew me off two weeks in a row. Nothing like wasting two days waiting for these guys. There must be a better repair company.

What a pleasant experience! Fast, responsive and reliable service and very knowledgeable about issues!Thanks, from now on I will call A.N.A for all of my repair jobs and I will recommend you to my fellow realtors in town!

Albert came to diagnose and fix a problem with our oven and I couldnt recommend him more. He was prompt, communicative, professional and did a great job. We will certainly call him again in the future for any issues.

The ONLY appliance company anyone should be calling in all of the lower and middle keys.Alberto (Al) is a wonderful, humble, genuine, hard working individual who literally went above and beyond to help me, after I was ripped off by another terrible company.Please see the following story:I was in dire straits and researched local appliance businesses that were available during weekends. This claimed to be one. My initial call was directly to Ely, owner of this company, who initially declined my call and decided to text. When I made it clear I was a potential customer looking for assistance he called me and told me he would come by the house the following day at 10am.That simply did not happen. Ely sent a friend of his named Alex, who did not show up at the agreed upon 10am time frame. When Alex arrived it was clear that Ely had not provided him any information that I had shared with him the day before regarding my washing machine that was not functioning.Alex, although a very kind man, clearly was way in over his head. I live in a townhouse. The connection for the washer and dryer is up the stairs. He told me to bring my machine downstairs to the first floor. Or into the basement. This is Key West, most people do not have basements. When I explained to him that could not happen and the only 220 plug, drain, connections for water and draining was in the upstairs. He went to look at it. I told him if he needed assistance moving this very large stacked system, that I would help. He looked at things for quite some time upstairs. I paid him $65 for the house call. He said that he would have to see if this was under warranty and that either the motor or the motherboard/computer system had failed, both of which were extremely expensive fixes.To provide some background information so everyone understands what was taking place:I have a stacked, full size, Kenmore washer and dryer unit. The washer completely failed, was not filling, nor would the wash cycle start.Alex explained to me that if it wasnt the motor, most of these newer devices today are ran by computer systems, not by mechanical/electrical components as they were in the past.Feeling defeated, I accepted this information. He was not certain which issue it was and said he would return. This then began a multiple day waste of my time. Multiple texts, multiple calls. All of which Alex was stating a different problem with the machine. He said he had to come out again and look at this all over again to find out why the washer wasnt spinning. (NOT the issue) Initially I thought perhaps maybe he confused me with another customer. Upon clarification, he didnt. He simply couldnt remember what the problem was and what he told me the fix needed to be.Needless to say, I feel ripped off. $65 lighter in my wallet for absolutely nothing but excuses and absolutely nothing getting accomplished.I strongly, vehemently do NOT recommend anyone using Ely Appliance Corp. Services & Repair for anything, whatsoever.Unreliable, incorrect and a total waste of time and money.For those of you seeking a reliable solution to your appliance concerns, please continue to read how beautifully this story ends:I ended up going with A.N.A. Appliances. Alberto (Al) is the owner of the company and was wonderful. Explaining what has already happened and my concerns with wasting further time and money, he arrived to my home, himself, on time. Timely, professional and genuine. He immediately addressed the issue and found out that a wire had rubbed through. He repaired the wire in less than five minutes. At no charge to me, whatsoever.DO NOT call Ely Appliances Corp., for anything.Call A.N.A. Appliances Services.

Awesome appliance Repair services. Really Reliable and extremely knowledgeable.

Never contact this company. after its installation, the dishwasher, the kitchen cabinet doors do not open, and it spoiled the granite countertop by making unnecessary holes in it. I am very unhappy with his work.