Unprofessional service. I had my labs scheduled for work. I came to the window trying to verify my lab and was directed to back off the window and sit down. Then I was escorted for my blood draws. I tried to ask about my labs the second time and received the paper into my face instead of the answer. No hand washing was performed. Do not want to come back.
My Doctors office lab closed at noon today so when I got there at 2:00 they told me sorry charlie wrong tuna :>)They told me to go to LabCorp and gave me the address. Well I went to that address and found out they had moved like 3 years ago. Come on Novant update your address book. Anyways the nurse said she sent the order over to LapCorp. So when i finally go to LabCorp of course there was no orders. The nurse there saw I was pretty frazzled at that point, from loading and unloading my scooter. She (the LabCorp nurse) said do not worry I will get this straightened out for you. She looked up my nephrologist and got me the number so I could call and ask them to send the order over. They finally did and then the LabCorp nurse got me in and out in record time. They were wonderful and the only thing i did not like was the touch screen you have to use to log in with. But then I am a germaphobe.
So incredibly efficient and fast. I love the mobile check in option. Was in and out in less than five minutes and staff were friendly.
Went in for blood work in April 2020. They never sent my results to either of my doctors and refused to give me my results. I had to get my doctor involved and contact them personally just forhim to get the results, still leaving me without them. I should mention this is blood work that I paid for out of pocket because it wasnt covered by my insurance.
Good system for waiting in car before check-in.
I would have given a 0. Waited an hour. We continued to ask. They took 3 people ahead of my disabled friend. They took a break after each person. Only took one at a time. After they took one at a time for an hour and waiting room backed up each nurse started taking a patient. HOUR WAIT IS UNACCEPTABLE!
I never have to wait...I usually am in there and out depending on what I am having done in about 20 minutes. Thats because were talking and cutting up...the girls are so friendly and efficient.
The workers there are not professional. Always on their phones, and each time I go visit its either close (but not time) to lunch break or closing and the doors are locked and I have to come back.