This place is extremely unprofessional and will do everything in there power to make fathers look bad. They will lie in there reports and always favor the mother. Do not trust these people to mediate your visits. Go with a different agency.
Hope and family is not only the name of the place but a place where the owners beleive in and try to entrust and bestow in their staff and clients. A down to earth place and enviorment.
Absolute terrible place Shelly is a terrible person who will go out of her way to provoke you. Seek alternative providers