I went in to have them take a look at my phone and see if they can help me and there was nothing they could do even though they did put in effort! Great service and amazing staff.
Raul and the rest of the staff were very accommodating. Both my phone and tablet batteries were replaced in a very reasonable amount of time. I will definitely go back there for all of battery needs. Great place to do business.
I was satisfied with the quality of work and the time it took to repair. However I was disappointed to find out after the repair was completed that my phone was no longer water resistant as a result of the repair. This was not brought to my attention before hand in writing or verbally. The new screen does not adhere to the phone body in the same way and apparently does not fully seat into the frame.
Excellent service! My iPhone problem was a simple battery fix, and was finished in less than 30 minutes. The staff members were very kind and knowledgeable. I am very pleased I dont have to buy a new phone!
Raul let me bring in my phone late one night to see why it was not working correctly. After testing it, he determined that it needed a battery, which he carefully replaced and it has worked like a new phone every since. He was very polite, professional, and Batteries + Bulbs is very fortunate to have him as a sales associate. Thank you, Kevin Walthers.
I’m not sure what the gentleman’s name was that was assisting my wife and I, but the other day we went in with our kids to get my wife’s IPhone 6s battery replaced. The guy helping us was fairly young looking but he was an amazing help! He was able to laugh and joke around with the kids and even answer there questions they had on the most random stuff. That’s not it! A battery replacement is 69.99 but that day they had a 10$ off online scheduled appointments. So 59.99 essentially, but when we got the bill and went to pay it was lowered down yet another 10$ too 49.99. So I just wanted to send a huge shoutout to Battery plus and their employees. Would definitely recommend!
The staff was very helpful and replaced my phone screen in about an hour, everything is working well now! They even explained to me what the found wrong with my phone and exactly how they fixed it. Im very grateful, and it was only $70.
Worked out great! Walked in and was asked how I could be helped, so I waved my phone with its shattered screen and they took it without saying a word.It was repaired and ready for pick up same day.Price was to be expected. Nothing outrageously expensive.Staff was friendly and read the room very well.
Scheduled an appointment to fix my shattered cell phone screen on line (received discount) and got excellent service. Picked up some miscellaneous needed light bulbs and cell phone accessories. From previous experience... great place to get various fuses for home, auto, RV and boat!!!
I was very happy to get good service. They were busy but kindly fit in my repair while I waited. Good, friendly service!
Very professional and friendly service. Told me it would take 30 minutes to get it done, was out in 10. A new battery is way more cost effective than buying a new phone.
Mario knew exactly what he was doing and did a GREAT job of replacing the battery on my iPhone 7. It was a VERY PLEASANT experience!!!Thank you! - Monte L.
Excellent service from the two gentleman that helped me here! The first time I had ever cracked my screen I brought it right in and they repaired it the same day in fact within 1.5 dropping off even with other phones to do. It was worth the money.
Great, thought my charging port needed replacing and I also needed a new screen. After a deep clean my charging port works and my screen works great. They didn’t even charge fir the cleaning if the charging port.
Good customer service, but associates seem to be in a hurry because the wrong color new screen was installed on my phone and the home button was not aligned properly. When I asked why, I was told they didn’t have the right color in stock. So why wasn’t I told that in advance instead of installing it without asking?? Now I’ll be making another trip back to the store when the right screen is in stock and I have time, to correct the mistake. To their credit, I was given a $10 discount as compensation.
Very fast service. Got me in and out with a new iPhone battery and no problems. Thanks!
Ask about an iPhone screen replacement. They said it would take an hour and a half, and it did. Price was a little steep I think, but what are you going to do. The replacement screen looks and feel like the original with no issues.
It is awesome to have the kind of products and services that Batteries Plus Bulbs provides to the Tri-Cities. They are very professional with great customer service. I love their rates and how quick they are to repair or replace merchandise.Thank you BPB!
Great service. Replaced my iPhone battery in less than 30 minutes. Always great service with this store.
Excellent service. Very friendly young men working their that knew what they were doing and took pride in their work. Thanks for the new battery!
My phone battery was replaced in 30 min and the fella who helped me gave me two useful tips on saving lithium battery life for the future.
They were professionals and service was done quick. They replaced my battery on my note 8 and they said my battery was shot and thats exactly what it ended up being. The service was in the spendy side but I needed my phone back as soon as possible.
These guys did a great job on my samsung, I just wish samsung would fix their screens so they dont cost so much to fix! But the quality of the work they did repairing my phone was impressive!
Very helpful people, fixed the broken display on my Note9 and installed a screen protector. Great job.
I was in a real pickle. Broken phone on Saturday and moving out of the area on Sunday. Fixed within a couple of hours!. Of course getting back up to speed has taken a lot longer. Note to self...make sure to back up my phone on a regular, monthly schedule.
Talked to them about my phone issues they put in new battery cleaned up my phone protector case replaced glass cover on my phone in 30 minutes while I waited. super happy with the results AAAA service!!
Everyone was great! My phone was fixed in no time! Thank you so much! 😃🤗
Replaced iPhone 6 Plus shattered screen in under an hour! Scheduled repair online for the $10 discount. New case earned another $10 discount. Fast, reliable service. My goto place for phone repair, specialty batteries, and bulbs.
Excellent service every time. Knowledgeable professionals. I am a customer for life.
Great costumer service, phone was ready on time when said It would be done. Phone works great as I left it no malfunctions, looks just like new very pleased with the outcome.
Quick and easy, reasonable price, and no damage to the phone. Well done.
Great prices. Great work. Very fast
Pleasant and knowledgeable people. They are always helpful and a joy to work with.
Fast, knowledgable service. Did more than I expected. Will be my go to techs in the future.
I used the online appointment app. Worked great, and they had my phone back to me in less than 3 hours.
Was very happy with the service they were very nice. I will go back.
Great service. I hope it improves my iphone.
Great service! The employees were very knowledgeable and kind
Repair done quickly, at scheduled time with no wait, at quoted price.
On time. 40 min service for IPhone battery change out. Phone is perfect again.
Great. Took 5 minutes to replace my swollen battery. Thanks Raul.
They installed the new battery in my iPad. I really am glad to have it back. The one thing that was disappointing was they were to call when it was done. No call I had to call and ask if it was done.
Great service, very fast, and informative. I was in and out in about 15 min with having them put a new battery in my cell phone.
IPhone 6s battery replaced. Works great!
The repair was fast and they fixed another problem we had without charging us for it. We also got a discount for scheduling an appointment online.
Your service was pleasant, informative and quick. If the battery you replaced holds up, we will be extremely pleased.
This shop was quick to solve my problem with the battery in my apple iPhone. They saved me $150 by taking my phone to them and I am still smiling about it.
They were instructive workable and did great work!
Always great service. Thank you
It appears that I got a bad battery. It acts just like the old one.
The young men were very nice & very helpful. Will come back!
Very courteous took longer than I expected
Quick and easy. Thank you
Andy and Raul were awesome, friendly and fast...
Helpful service and quick easy repair.
My phone was fixed and a half hour it was perfect
Very pleasant and helpful staff.
Quick, professional, and friendly. Will return!
The employees made the experience awesome
It took an hour and now working great
Was fast and courteous!! Thanks guys!
The staff and service was the BEST!
Same day service for iPad battery replacement!
Fast, professional, and reliable service.
Awesome and so fast!
Very helpful and kind
Good store