With teleworking and providing classes in the evening I came to rely heavily on my laptop. Yesterday I found that my computer no longer recognized my password and I had to cancel class. I called up TCT this morning to see if they could help. I dropped off my laptop about 11:30 and by 3:00 I was called stating my computer was now ready for pickup. Steve gave me some helpful tips and advice. TCT had saved thousands of hours of labor and course development that I had failed to backup. Thank you so much!!! I will definitely recommend TCT to all my friends.

Great customer service, thank you!

I was very pleased with their service. Chris was very knowledgeable and prompt with the in home service. I appreciated the follow up email of the service he provided. Elizabeth was helpful and friendly on the phone. I had accidentally requested additional help and George was quick to respond to me to see if I did need additional information. All around great service. Thank you all.

TCT has a wonderful staff that is very knowledgeable on cyber security, network support, and technical support for both businesses and individual home users. The staff is friendly and explains things at a laymans level making it easy to understand. I cant imagine going anywhere else for IT services.

George and the entire TCT Computer Solutions Team gets 5 Gold Stars today.These folks are truly the best out there! Thank you so much.No need to shop around, rest assured your in good hands with George and Team. Joe

Ive used their service in the past and they were good. However, most recently I tried to take a computer in for repairs during their business hours at 3:30 p.m. and their door to the tech support Drop off entrance was locked with no sign explaining why. The two employees by the front desk also just looked at me then ignored that I was even there. A simple sorry we are closed for (some reason) would be courteous enough and I would come back later. But customers are obviously not valued enough here to even acknowledge their existence.

True quality, great people. Work that lasts with people you can trust!

Fantastic service! I would never go to another place. Steven was really helpful removing the DNSUnlocker virus from my laptop but when I brought the laptop home, Edge wasnt working properly and so John Phillips spent 45 minutes patiently on the phone and worked it out so I could get back online rather than having to make an appointment. Im so pleased with the caring and the service at this company. They really understand customers who use their computer to work from home!

Just recently had an amazing experience with TCT Computer Solutions! I own a business here in the Tri Cities. Had some computer trouble and connectivity problems running our credit card machines during the Christmas season. George took a personal interest in our situation and even stayed after hours to find a solution. I cant say enough great things bout this company. They truly care. Well priced! Great service!

TCT Computer Solutions is GREAT!! George is very helpful and knows just how to help you get the most use of your computer. He helped me set up several programs I didnt even know I needed!! Jill came to my house on a Sunday and picked up my laptop!! These two customer oriented business owners are the best and two of my favorite people!!

What a great place! They have the most knowledgable, experienced, and trustworthy technicians around... Plus their prices are fair! TCT does a great job communicating with their customers, helping them understand and navigate the sometimes overwhelming and technical world of IT management and infrastructure. Id definitely recommend them to anyone in search of quality IT services!

I have used TCT for many years . They recently replaced an SSD that was indicating incipient failure. For the cost of the replacement drive and a half hour of charged time their staff contacted the computer manufacturer, obtained the new drive, inserted it and copied the contents of the old drive. I provided required info in advance but was without my computer for a matter of hours. I feel confident that I can provide complete access to the contents of the computer to Stephen Smith, my go-to tech.

Have worked with George & Jill quite a few years through different employers and for personal computer issues. Love the pointers that are shared by George on the radio. Its fun to hear his very distinctive voice and know exactly who it is! His knowledge and comfort in explaining things in laymen terms makes it very easy to continue returning to his shop. Very personable and helpful! We need more company owners in the Tri-Cities like George & Jill Hefter!

When we have the average home computer problems we just go straight to TCT and get excellent service at a reasonable price. We also dont feel overwhelmed by a corporate culture. You can talk to the boss anytime you like.When I led an effort to build a new private school building and update the tech service for both the school and church facilities (which service over 2300 families) TCT installed a new server, wiring and massive capacity to meet everyones needs. They gave of themselves over a three-day weekend to get the job done and brought us into the 21st century. At the end of the building project we came in $22,000 under budget. TCT was one component of that happy result. That was six years ago and the system is still running great. Thanks TCT. You are soooo easy to work with!

Our company has been using TCT Computer Solutions for several years now for our IT needs. The folks at TCT are very knowledgeable, dependable, courteous, responsive and honest. TCT is a pleasure to work with and we are lucky to have this local small business resource in the Tri-Cities.

George HefterTCT Computer SolutionsI heard a gasp and a ‘OH NOOO!’ from the office across the hall at work. Our computer had suddenly gone defunct!This in the 3rd time since 2006 and the poor lady that runs my computer looked ashen. We’ve been to all the big-box stores in the past where the service guys shake their heads sadly, not knowing what to do.This time was going to be different!I remembered George at TCT Computer Solutions. I’ve listened to his advice about computer security so THIS time I knew what to do.The smart phone popped up his number and I told the professional on the line what happened and handed the phone to my office gal.The relief was immediate. She hung up the phone and said “Oh, thank God!” She had a plan.A few days later all our ‘lost’ stuff was recovered and installed onto the computer suggested by TCT staff. They even suggested where to go to buy a computer with a great warranty and fair price. (We followed his advice.)Although losing a computer suddenly while in the middle of a project IS a special kind of hell, this time it was smooth as butter. It could have been so terrible like it had been in the past, but these guys KNOW THEIR STUFF.Thank you to the folks at TCT Computer Solutions for saving us from computer-crash hell. Computers AREN’T Us!Ken HatcherAccelerated HypnosisRichland, WA

The go-to company for my business computer issues. Prompt, professional service. Being a few doors down from my location is just great!

TCT has always been rapid in their response to our emergency needs and resolved our issues quickly. We are happy with all services they have provided for us over the last several years.

TCT has always been available to assist with IT problems I could not resolve on my own. The techs are very knowledgeable and easy to work with.I would not hesitate to call them again when needed.

You can TRUST them. Techno GENIUSES. 23 years of keeping my ever changing technology working and safe!

My office has used TCT for years. They have done an amazing job and we love our tech John! Thank you for keeping our computers up and running.

I have not personally used TCT, but know many business owners that have. Whether you have a security concern or want better protection, or if you need an IT project seen through completion, TCT has the experience to get the job done.

The only thing these guys are good at is billing hours. How they got 5 stars is a beyond me.

These guys know their stuff!They dont sell you junk and they offer Local support which is a huge plus. You call the number and get a live person that is eager to help. If you need a new server for your home or business call TCT!

TCT Computer Solutions provides me with timely and courteous service at a competitive price. Good people doing great work.

I have used their services three time and was very satisfied with the results. I highly recommend them.

Have used TCT exclusively over the years for my computer needs, they have always been helpful and competent in their work. I certainly will consider using them again if needed.

John and the TCT team were prompt in responding to our inquiry for a quote, and John went above and beyond not only to help our small museum solve a computer issue, but he went out of his way to help us save time and money. You have a new loyal business customer, TCT. Thank you for being awesome!

Moved to another provider on clearwater that was more personal and much less expensive and faster

Quick repair on laptop problem. Reasonable cost. I will use TCT again on my next computer problem.

OUR EXPERIENCE HAS ALWAYS BEEN GOOD WITH TCT. ONE TIME i FELT I RECEIVED A BILL THAT WAS NOT DUE. BUT YOUR WORK HAS ALWAYS BEEN GOOD AND CREW FRIENDLY. YOU HAVE NEVER REFUSED TO TAKE MY MONEY EVEN IF IT WAS A LITTLE LATE A COUPLE OF TIMES.

TCT Computer Solutions is supporting since many years SVZ Internationals US production location in their daily ICT operations. With the right focus on end-users and their support needs, but in balance with the companys international ICT standards and requirements. A very good job has been done here by the TCT CS team !

Ive used TCT Computers for computer problems and printer repair for 4 years. I am always impressed with their work ethic to complete projects on time.

15 years doing business with TCT. They take great care of us.

Their office or my office, the work has always been completed to my satisfaction.

Great customer service, was attended to within seconds of being there

I have used them for little to big issues on my computer and they have never disappointed me.

Good communications. Got the problem solved.

TCT was very helpful in straighting out my messed up computer.

Very easy to work with.

Really helpful! TCT is great!!!

Good service, trustworthy.

Great company to work with!

Its always been a joy working with George. He knows his business.