user
Meyers Auto Tech
1120 N Grant St, Kennewick, WA 99336, United States
Appearance
Meyers Auto Tech

Comments
Ho
Review №1

Everyone I have talked to has been so kind and explain everything extremely well. They even picked up my elderly parents car and brought it to the shop and brought it back to them. I can’t even explain how wonderful that was for them. This truly is the best place to have your car worked on. They are very honest. It is so wonderful to find a company like this. All the work they have done has been perfect. Thank you!!!!!

Re
Review №2

Extremely happy with the quality of work they did on my new/used truck. Were also really helpful fitting us in so we could go on vacation. We will always bring our vehicles here!

T
Review №3

Brought in a 2018 van with two warning lights that were either incorrect or a sign of deeper computer trouble. One turned out to be an incorrect fix by the first shop I took it to, the other just needed a reset. It ended up costing half of what they originally estimated. I greatly appreciate the honesty!

Ti
Review №4

With temps outside in the triple digits, they squeezed me in to service the A/C on my truck. They got the service done very quickly. The price was very reasonable, and the staff was courteous, kind, and professional. Also, the shop is immaculate.

Ed
Review №5

Best auto repair business I have ever used. Honest, thorough, explain everything so you understand and guarantee their work. We presented them with a very big challenge with our 2013 Dodge Charger that the dealers had for 30 days and couldn’t do anything. But Ben and Buddy worked magic.

je
Review №6

We live in the Kansas City area and here on vacation.The windshield washer wasnt spraying on the drivers side. Called and was able to get in the same day. Within a few hours the had squeezed my vehicle into their schedule and our problem was fixed.Wish Meyers was close to us, excellent service!

Je
Review №7

Excellent experience and highly recommend to anyone looking for an ethical and reliable business. Our issue was quick to be diagnosed and done so with a thorough inspection. The customer service went above and beyond what our expectations were. I found that they demonstrated their company values in each step of the process and held true to their customer first commitment. I wish all shops mirrored the Meyers Auto experience!

No
Review №8

We are very grateful to Ben and his crew for squeezing my moms car in to get it fixed today. They did a great job of diagnosing the problem, getting it fixed promptly and charging a fair price. We definitely recommend them.

Ka
Review №9

I have used Meyers since 2016. They consistently do great work, make great recommendations and do it in a consistently professional, respectful and caring way. I always feel confident driving long distances knowing they have cared for my car.

Kr
Review №10

We took our truck in as it was making a bad sound. They diagnosed the problem even though we did not have an appointment. They worked us in and kept the truck overnight. They gave my husband a ride home and picked him up the next morning to get it. We get regular service on our vehicles here also. Always friendly and helpful. They have never taken advantage or been overpriced for their high quality service. We recommend them when we areasked by friends and family. Mr and Mrs Colby.

Ro
Review №11

I’m very great full to Ray and the Myers team for the work they did on my vehicle. Straight to the point diagnostics, and extremely fast repair, once again thank you.

Be
Review №12

We bought a truck in Portland and while driving home it began overheating. We eventually had to have the truck towed into Kennewick. We called Meyers and the were able to get us in immediately. The guys at Meyers diagnosed the problem immediately and even stayed after hours to make sure we got back on the road that same evening. These guys saved our butts. Great experience!

Er
Review №13

I love how they give you so much feedback about your vehicle and take pictures, all compiled into an easy to read review. I trust what they have to say about my vehicles and get the job done right the first time. Awesome, friendly service.

Le
Review №14

I love their customer service! Very nice group of people. Smiles. Friendly. They used technology to keep me informed with text, photos, and emails. The final cost was less than their quote estimate, which made me smile, too!

Th
Review №15

I called Meyers Auto Tech on a recommendation from another local business who couldn’t fit me in the same day. I talked to Ben and he was very friendly, professional, and happily scheduled a pre-purchase inspection that same day on a vehicle I was interested in buying. They got the car right in, sent me a very detailed inspection report with pictures and descriptions of all inspected areas, and all for a very reasonable price. I would absolutely go back there again!

Da
Review №16

Got my alignment done without a hassle at a fair price. I appreciate that they did not try to “nickel and dime” me by pressuring me to purchase other services or parts. Thanks, Ben!

Sa
Review №17

My alternator went out I had to have my paratransit bus Tow in to Meyers auto. It was going to be a few days and I told him that the bus is for my husband that is in wheelchair chair and he was so kind and went above and beyond trying to get the bus fixed, I would like to thank him and all the mechanics for their effort and thank you for the great service.

Ca
Review №18

We have used Meyers for a few years for our auto repair. We have always received great service & they are very professional. Not something you find very often these days. They value their work & you feel valued as a customer. Thank you Meyers Auto Tech!

St
Review №19

Very friendly, and the most informative auto service we have ever used. They provided plenty of help, and we’re very clear on exactly what they were going to do for their services.

Te
Review №20

Traveling through the area on my F350 diesel when check engine light came on. They immediately diagnosed the issue and it turned out to be a minor problem. They sent me on my way with peace of mind that I could continue my journey. They were kind professional and did not allow me to pay for them running the codes.

Ci
Review №21

I’m older so I know good customer service when I see it. I was taken back to the days of sparkling clean service stations with attendants dashing out to help check everything, fill your car up all with a smile. Meyers Auto Tech exemplifies this type of service. Honest, thorough, knowledgeable and so very customer friendly. They took me home when I dropped off my car without planning ahead. My repair ended up being covered under warranty and they took my car to the dealership so I wouldn’t have to. Amazing service. Unheard of these days.If you’re deciding where to take your car, read no further. Meyers Auto Tech is a winner!

An
Review №22

I experienced a flashing check engine light just a few blocks from their shop, and pulled in. They were so wonderful helping me quickly since I was from out of town and stranded. They even gave me a loaner car to use while they worked on it. I wish more shops were this professional and customer service oriented. Very happy with my experience.

Mi
Review №23

Great service! Very personable staff, all greeted me with a smile. Changed my oil and air filter, and did my Lyft and Uber inspections.

St
Review №24

I would recommend your services to all my friends. Thanks again.

Pa
Review №25

Very good customer service and great overall communication with a break down of services that need done. 100% recommended

Lu
Review №26

Excellent customer service. I called with an emergency and they squeezed me in. Thorough, honest and timely. I will definitely be a return customer.

Ha
Review №27

Recommended by a friend to have Meyers diagnose my vehicle but strictly to have any another mechanic do the work. I get why now. The receptionist was not wearing a mask and didnt reach to put one on until I approached the desk. I stopped part way just to wait until she did. Clearly this establishment is above following the safety of everyone during this global pandemic. The cost of diagnosing my vehicle was roughly $175. When I asked the receptionist if thats the price for merely assessing my vehicle she seemed offended by my question and responded in surprise that someone would say the diagnosis cost was just $75 as opposed to $175. To top it off, the total estimate for parts and labor to repair my vehicle was $1400 with the labor costing more than the parts. Its clear what youre paying once you walk in. The mechanic attached a thorough breakdown of my vehicle and all the things they inspected. Maybe its so over-priced because people like myself are just there for an inspection ?

Tr
Review №28

Meyers Auto Tech has spent 20 years impressing the Tri-Cities with impeccable service, quality repairs, and deserve your trust. Their diagnostics are thorough, their mechanics not only know your car, but they understand your needs and work with you to present the best solution.

Cr
Review №29

Always great friendly service. Since I have become part of the family I love the way I get the check up reminders and the convenient way it allows me to just make my appt. from there. The staff is very accommodating, and always professional. Very happy with my car care. Thanks!

To
Review №30

Very professional shop and staff. I liked that they take care of what there for with extra selling hype to make money off of you. They have all our business from now on we referred they to others we know.

Ry
Review №31

I had a great experience at Meyers. They were recommended to me by my brother and his wife who have used them several times. My ‘78 F-250 had many engine issues that were beyond my ability to diagnose/repair. They quickly determined the problems and did all the repairs at or below the quoted estimate. In addition, my truck was done sooner than expected. It runs and drives great. Meyers is the best!

Ju
Review №32

Everyone was very friendly and helpful plus the resulting cost was less than anticipated. I will continue to bring my car to them in the future. Thanks.

Br
Review №33

These guys are absolutely amazing!! I was throwing all kinds of codes in my Duramax and they stayed open late to manually regen my truck and get me back to Bend, OR. Seriously cant say enough positive things about them. Dont take your vehicle ANYwhere else! #herostatus

Mi
Review №34

I had Meyers replace 2 parts on my 99 Old Van. Their cost was very competitive. The appointment was easy to make and not far out. The waiting room was comfortable and Covid safe, everyone wearing masks. They were timely and efficient. Ill definitely be going back.

Ph
Review №35

I took my rig in to have it inspected. They were very friendly and very detailed in their inspection. I received a report the had photos and a detailed explanation of the work done. Very impressed.

Li
Review №36

I recently moved to Richland. I feel extremely fortunate that I found Meyers Auto Tech right away to service my car. I feel welcomed and attended to the moment I step foot inside the lobby. Leighton is so kind and very knowledgeable. Ray is there to back her up as needed. It’s like visiting friends. Great quality care for my vehicle too. I’m impressed! Highly recommended! Thanks guys for your awesome service, knowledge and expertise.

Lu
Review №37

Top of the line business! Excellent customer service, honest and reliable. I had a truck that had been worked on by 2 different certified mechanics but neither of them could fix it...trying to save money. I finally took it in to Meyers and they found the problem and fixed my truck and it actually cost less! I just go straight to the best now, Meyers Auto Tech.

Da
Review №38

Great service. Good job. Good value. Clean. I was glad that I was the only one in the waiting area as Im in the high risk category for Covid.

Ja
Review №39

Meyers Auto Tech is a place I can trust for quick service, fair pricing, and outstanding customer service. Our 23 yo daughter drives our 02 Mazda and when the check engine light came on I didnt hesitate to send her to Meyers. They treated her great, went above and beyond in service and had the car up and going the next day at a very fair price. I cant say thank you enough knowing they take care of my family.

Br
Review №40

Great shop! They were very thorough but I also felt like I could trust them not to push any repairs that the vehicle didnt need.

Pa
Review №41

They were so nice. I stayed their while my work was being done. They replaced the window motor driver side ft. Took less time to do then they had planned. So nice to have it working now, once again very great job thanks.

Ci
Review №42

Great service! Nice employees and Ben

Ry
Review №43

These guys were very friendly and courteous. They knew what they were doing

Jo
Review №44

My appointment was was later in the month, but when an earlier appointment opened up, my truck got in for repairs. It only took one day for parts to arrive and the repairs we made the same day. Good all around experience.

Ra
Review №45

Very impress with how they handle my car problem. They share pictures, of the car problem, by email. They diagnose my problem and resolve it, in a timely manner. Very professional staff and kind. Two thumbs up.

Ch
Review №46

RAY WAS PROFESSIONAL AND FRIENDLYI WILL RECOMMEND AND DEFINITELY USE AGAIN!

Sh
Review №47

They are very friendly there and explained the problems my car had so that I could understand. I like it where you can watch what they are doing to your car on a big screen and they emailed me pictures of the problem along with telling what the problems are. It is nice because my husband is unable to take the car in so all I have to do is show him the email they sent me. I appreciate you going out of your way to do this. Thank you

te
Review №48

Great service very polite and explained what was going on with my car i would recommend them to everyone and definitely going to take my car there when needed cashier was very awesome (dont remember her name) thank you to everyone there in kennewick location

Ma
Review №49

Second visit to Meyers Auto Tech. Incredible - I dont wear a suit or work 9-5 but immediately was offered a loaner while my vehicle was being repaired. In other places, Ive gone days without a vehicle with no loaner offered. Gradually working through my to do recommended services, and have my next appointment scheduled. Meyers - you are A1 in my book. Really glad you are taking care of my vehicle.

La
Review №50

Best customer service and best quality service in our area! I would and do recommend Meyers to family and friends!

Ro
Review №51

Had a great time good service good PR

Da
Review №52

Very happy 😊 extremely satisfied with my experience as a customer and a very professional and informative staff!.. treated me well and I would recommend them to anyone needing auto 🚘 repairs.

Di
Review №53

Very friendly staff and Meyers Auto Tech kept me informed of diagnostic progress. Once diagnosis was determined, work completed quickly and I was back on the road! Prices appeared fair too.

ro
Review №54

We had multiple fluid leaks on our 2011 LR4 and they did a great job from diagnostic to communicating with us throughout the process. Even loaned us a vehicle while ours was in the shop. Highly recommended!

Er
Review №55

Friendly and knowledgeable service every time we go in to have them work on our cars.

Je
Review №56

Excellent work with detailed reports from service! Fixed the noise noise coming from the front end of my car. Thank you!

De
Review №57

My ‘14 Mazda 3 broke down driving into work one morning. I had it towed to Meyers Auto Tech and even though they were booked out a couple weeks, they managed to get my car diagnosed and repaired within a couple days. I definitely recommend Meyers Auto Tech to anyone needing honest, quality work! You don’t find that in too many Auto Repair Shops these days.

Pa
Review №58

They are always competent, and trustworthy. Each service is explained in detail, and their actions and findings described in text and photos! I have complete confidence in their recommendations and service. So glad to have found them several years ago!

BI
Review №59

Quotes over priced by other shops 2 to 3 hundred dollars.

Jo
Review №60

They treated me very fare. Service was beyond exceptional. Prices were second to none!Will definitely go back for more service!

ri
Review №61

Had warped manifolds on my 7.3 diesel engine and Ford couldnt get the parts or even bother to get to it for a week But Meyers Auto Tech not only had time to get it in they found all the parts that Ford said they couldnt get for a week! It took a couple of days to make it right and Fix it Properly but they did a great job and I pulled a big 40 5th wheel to Arizona and not a problem at all! Great service and very knowledgeable staff!!!

An
Review №62

Great service and friendly honest people

Da
Review №63

Professional and accurate service.

sh
Review №64

Why we LOVE Meyers Auto Tech!Hint: It’s the people!We have been taking our vehicles to Meyers Auto Tech for over 5 years, and we refuse to go anywhere else. The Meyers Auto Tech TEAM sets a new standard for auto care. Scott, Ray and Billy and the entire crew are involved and care about what they are doing. The entire facility is clean and spotless, the crew is always smiling and helpful. They are all focused on doing the best job possible by focusing on safety, attention to detail and customer service. Because of the attention we receive at Meyers Auto Tech, we often get the feeling that we are the only customer they have all day. Meyers Auto Tech always treats our vehicles as if they were their own.

et
Review №65

Left a very detailed email on everything done, Including pictures of all liquids changed as well. And what should be done next time very very Pleased would highly recommended to anyone.

Al
Review №66

Were efficient and got the job done.

Rh
Review №67

We take our vehicles to Meyers because they have won our trust as being honest, professional, timely and have a great bunch of folks employed there.

De
Review №68

Friendly personal quality. service

Ro
Review №69

Although Meyers Auto Tech is not the cheapest repair shop in town, I always feel like I can Trust that the work that is performed on my vehicle is necessary and is the best. I cannot say the same about other places that I have taken my vehicles. That Trust is what keeps me coming back.

Ro
Review №70

I can’t say enough good things about Meyers! Fantastic service, honest advice and friendly staff. I highly recommend them for all your auto service needs. I’m a customer for life!

AC
Review №71

Professional fair honest but unable to diagnose what the problem was with my truck. They went to buy beyond and were a pleasure to work with. Call me a car overnight to try her again to diagnose the issue and give me a discount because we were unable to detect. I would still go back because they are classy and generally I believe they are a place that would be reliable. They could’ve said “we fixed it” and unnecessarily changed out something out or tinkered around with things you gave me the impression that they did something. I hope that eventually we can figure out what’s wrong.

Ru
Review №72

We took a jeep over for headlamp adjustment excellent job ever detail we brought to there attention was handled great service

Jo
Review №73

As someone who is at high risk if I should contract COVID, I am self-quarantining. So I really appreciated that Meyers Auto Tech would come pick up my car, perform needed routine maintenance, and return my car, all without any physical contact. Ray was great.

Ph
Review №74

Meyers auto was the he only shop in the tri cities that fixed the problem, by running the diagnostics and not trying to just replace unnecessary parts.

Pa
Review №75

These guys do the most honest work Ive ever experienced from an auto shop. Awesome papertrail for step by step how and why a component was malfunctioning and the seriousness of that issue. Fair up front pricing to go with that and a friendly staff to boot. Ill only be bringing all my vehicles to them thanks guys.

Ke
Review №76

Very helpful and friendly. Was my first visit.I’ll be back.

Ph
Review №77

I have used Meyers Auto Tech several times over the last few years. I was always pleased with the service I received. They communicated with me what was going on and did quality work.

Sy
Review №78

This is the third place we visited to have our car checked out. This is the only one that provided actual information on our car specifically (not general mileage suggestions) and followed the information up with pictures for each and every point inspected. All of that and they charged half the price for the repairs than what the dealer wanted to charge. We will be going back! Also, Ray’s customer service skills were outstanding!

Ka
Review №79

Great mechanic shop with convenient shuttle service. My only complaint is that the staff members were not wearing face coverings or masks, even when shuttling me to work. Being that close in a vehicle with customers without a mask is concerning considering our current state wide masking order.

Ja
Review №80

I took our commuter car in because the AC quit working on the way home one day. They checked it all out and couldn’t find anything wrong. Myers Auto Tech only charged me 40% of the quoted cost and said if the AC quit again, bring it in and they’ll apply it to the original quote and go from there. Pretty cool if you ask me!

th
Review №81

As always the crew at Meyers does things right. You get that reassured vibe throughout the building that everyone there is focused and devoted to their work, always on time, always fair prices and they are always there to look out for you and not try to squeeze money out of you. They genuinely care about you and your vehicle and it is obvious. Its hard to have a great experience with an auto shop these days but Meyers defines those odds. Dont question if you should schedule your next service with them, just do it and when you get the overwhelmed feeling of trust, care and high quality work done right, youll know that you are home.

Al
Review №82

As usual and have grown to expect a very professional experience from the entire staff. I would never think about going anywhere else for our vehicle maintenance and care. Had to have the 36 year Celebrity towed in to be repaired. Even though the parts are hard to find Ben and his crew got it repaired and ready on time. Simply put, they are the best auto repair shop around.

Ai
Review №83

We took my 1992 4Runner to them. It would continually die when idling. They quoted us $214.95 for an engine diagnostic. Came to pick it up two days later, and they had it fixed and only charged me $95. I wouldnt have known any different if they had charged full price. I was impressed by their integrity.

Mi
Review №84

As always, a pleasure doing business with Ben’s crew. I remain solidly confident in all phases of the business. Thanks, guys.

Gl
Review №85

Overall, the staff was very friendly and helpful. They were able to order the battery we needed, and install it, in the same day. We also appreciate that we were able to make an appointment, which started right on time, no wait.However, in regards to Covid precautions: My family and I have been taking all possible precautions to avoid contracting COVID-19 since March. No one at this establishment was wearing a mask, including both the employees and the customers. This is frustrating and frankly disrespectful to people who are medically high risk. I did search their website for any indication of isolation protocols they may be taking before our appointment, and found none.

Sh
Review №86

Just had a great 1st time experience at Meyers Auto Tech. Extremely well run business. Top notch service by friendly and knowledgeable staff. Had a serpentine belt replaced and will be coming back. Not all garages feel trustworthy.... this one does! 😁

Mi
Review №87

As always, service was thorough and professional. All employees displayed both friendliness and seriousness about their work

Mi
Review №88

So I had a little problem with my car not starting. I called these guy up and told them my car was on its way. I have to say the customer service was AWESOME. They explained everything they were going to do to the car right up front. Even though they were unable to find out what was wrong they did get the cr going again. Maybe their miracle workers. They did offer to check the car for free if it happened again. They were a bit expensive for just looking at the car and changing the oil. But I would recommend them to anyone. Great people and a great business.

Sa
Review №89

Friendly, courteous service. Will definitely return.

Tr
Review №90

The guys here are very friendly and listen to what you have to say about your vehicle. I was very impressed with the diagnostic report they sent to me with color photos of what they checked. When I asked for a quote on just a few things that needed repaired they were quick to ask if I had any questions and they sent it right away they also gave me time to look it over without pressuring me to give them an answer right away.

ja
Review №91

It seems like a good place. Id go back again if I needed to. The guy was very knowledgeable and kind he didnt try to push me into nothing like many places Ive been. I dont remember exactly what my car needed but I do remember the kind service. I wrote this review a long time after Id been there Thank You for the awesome service

Do
Review №92

I have been happy with service at Myers auto tech since I first started using them. Always Abe to get in fairly quick and they provide ride home and pick up.Was a little concerned this time when had oil changed that they did not advise me air filter needed changed, now car must go back again. If possible I need to have everything done same day.I am thankful to have found a shop that I feel is honest about what needs done.Thank youDorothy Hailey

Ma
Review №93

Cooperative service when some minor disagreements arose over charges for backup light bulb installation. Always friendly service.

El
Review №94

Theyre OK, if youre not in a rush.

Ro
Review №95

If you want your vehicle repaired or maintenance, then Meyers Auto Tech is the place to go. All of the staff are friendly and honestly want to fix your vehicle the right way. They never are pushy, and they go the extra mile every time. And then they warranty their work!! Thank you Meyers for being a great help that I can trust.

Ju
Review №96

I’ve taken my husband’s truck several times and will continue. We are extremely satisfied. My husband loves the profile that is done and they let us know when something needs to be done. Up to now we have always used dealer service. No longer

La
Review №97

Awesome place,they did amazing job,would definitely reccomend them.

C
Review №98

We received an oil change. Great price and took less than an hour. Super service, thank you. Update 3/13/2020 Once again, super service. Their attention to detail is absolutely amazing. They send me information, along with pictures, of my cars issues and what they repaired/replaced. Terrific service, super feedback and wonderful people. Thank you again.

Br
Review №99

Very honest shop. I have taken both of my rigs here and have never been disappointed. Will not be going anywhere else

Ma
Review №100

They fixed the turbo on my car, and she runs like a champ again!! Thank you so much!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1120 N Grant St, Kennewick, WA 99336, United States
  • Site:https://meyersautotech.com/
  • Phone:+1 509-735-8436
Categories
  • Auto electrical service
  • Auto air conditioning service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Mechanic
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations