I was referred to Kenner Automotive by a young man at Take 5 in Kenner. My experience was nothing short of amazing. My car door lock needed repairing and the service was quick, efficient, and easy along with great customer service. Thank Y’all!
Great service. They did all the necessary checks and fixed what was wrong. No hassle, no surprises and no strange sounds in my car anymore.
I agree with their ratings Brandon and Bridgett and Mr Vincent and all the worker are awesome!! I highly recommend Them!!
They did a great job fixing my car, which needed a new alternator. And the job was reasonably priced.
Brandon and his crew are outstanding
Good customer service. I havent had any problems with my car since they fixed it. The only problem I had was that they kept my car for a week for minor repairs and oil change.
I had a good experience with shop. Will use them again in the future.
Summary:Great communication. Great customer service. Friendly people. Honest work, with great results. Save yourself a headache and set an appointment with these place FIRST.Long version:My mustang was having a weird issue when it was time to get gas. The pump would keep clicking and my car would just puke the gas back up if I kept pumping. I was spending 2+hours at the pump just to slowly fill it up from E to Full. Finally, I got sick of it and started looking at mechanic shops to take it to. I took it to 5 other places before I came here, and ALL of them just threw parts at the car in hopes of fixing it. After spending $1,000 and having all these other shops scratch their heads at this problem, I was getting unbelievably frustrated. I was about to give up but then I stumbled across this place. The reviews seemed good so I figured “I’m already $1,000 in. Might as well see what they can do.” So I setup an appointment and came right at opening the next day. From the get-go these guys were friendly, they heard me out, they answered all my questions, then they took a look at my car, and about 5 minutes later, their technician came in to talk to me. He showed me what was causing the issue. Five. Minutes. That’s all it took for one of their technicians to find this issue when all the other shops took days to come up empty handed. I was very skeptical just from all my past experiences with other shops, but I decided to go with what these guys were recommending. I dropped it off on a Thursday, and picked it up the next morning before work. Sure enough, the problem is fixed. It’s crazy to me that it took them just 5 minutes figure this out. That just shows you what happens when you take it to a place that cares about you, and the work that they do. They do honest work, and it shows. They went above and beyond my expectations. they worked with me and my hectic work schedule, they went the extra mile to confirm that my problem was solved, and they had great communication with me through every step. If you need a service done, I strongly recommend setting up an appointment with this place. It’ll save you money, time, and a lot of potential headaches down the line. After this experience I can confidently say I’ll be a life-long customer to this place.
Great service very knowledgeable
Amazing, amazing, amazing! Had them do some simple work on my Fiat. They were professional, very prompt, very honest and gave me an amazing deal. Please don’t hesitate to go a little out of your way and take your vehicle to Kenner Automotive. You will not regret it! I’m never going to any other shop as long as my car lives.
I had a great experience at Kenner Automotive. They were thorough, knowledgeable, honest, and fair. They went above and beyond to make sure all of my questions were answered. Im so grateful to have found them to trust with my new car.
When people say its hard to find a good garage, they mean its hard to find a place like this. I gave them an old machine, with a complicated problem, that several places refused to work on. Over the course of the maintenance, there were several unforeseen complications, that they handled in stride. When I showed up to early to pick up the vehicle they even gave me a ride back to work. I wish I could give more than 5 stars, and will be sure to bring my vehicles here in the future
Great people with knowledge. I called in morning about my 07 yukon and explained my problem. He squeezed me in that afternoon put his computer on it and confirmed it was a coil. Honesty is what you get at this place. Yes I do recommend this company.
Brandon did an excellent job with his coworkers. Got me in and out very quickly and came in well below the costs of his competitors that I talked to. Would definitely recommend using them, and if I have a need I will use them again.
Cant say enough good things about Brandon. Both my daughter and I had Volkswagens that he worked on for years. Always extremely reasonable. I would highly recommend him and his Dad Vincent to anyone with any kind of car. Now have a Toyota and wouldnt go anywhere else. Honest, dependable and you will never feel ripped off. Great place!!
After having several poor encounters with other local mechanics, we were really happy with the communication and service we got here on our 2013 Kia Soul.
Kenner Automotive Repair found the problem, fixed it, and charged me a third of what I expected pay. Diagnosis is the most complicated part of auto repair, KAR knows auto diagnosis. Call first, you may need an appointment.
What can I say my SON IN LAW DOES GREAT WORK FOR VERY REASONABLE RATE
Excellent customer service
This is a family business with father and son. Brandon, the son, is now the main operator. He took on our 1968 Toronado when no one else in Metairie or Kenner would. Brandon got it running when it wouldnt start. He located hard to find parts. He talks fast and to the point and got it done the way he explained he would. This place services DHL vans and shuttle vans for local hotels. My guess is that these businesses trust Brandon with solid work and competitive rates.
Great service and competitive pricing
Vincent and Brandon provide excellent service
Brandon and his crew give top notch service. Very professional!
They do an excellent job on all kinds of vehicles
They were sincere!!!
Dependable, Honest and Fair
The check engine light on my 2006 Toyota Sienna Van came on. The OBD code indicated the catalytic converter was bad. On 7/23/21, Kenner Automotive claimed to have replaced the converter (see below) and charged $450 for labor. For this vehicle, $450 for labor is REALLY high. I contacted Brandon (the owner) and he issued a $150 refund for part of the labor. Even with the refund the labor was still high.A week later the check engine light came back on. Now the OBD code indicated an O2 sensor was bad. I didn’t return to Kenner Automotive since it was not the catalytic converter, and due to the high diagnostic fee (see below) and labor charges. I decided to change the sensor myself, however I found the O2 sensor was only hand tight. When the catalytic converter was changed, they didn’t retighten the O2 sensor. After tightening it to the correct torque, the check engine light went out and has remained out.Next, I found a Custom Muffler & Auto Repair sticker under the hood. It appears Kenner Automotive sent my vehicle to another shop to change the catalytic converter without telling me. This would explain why the labor cost were so high. Kenner Automotive simply charged me to take my vehicle to another shop. I have tried to contact Brandon about this, but he won’t respond.WARNING: Kenner Automotive charges a $150 diagnostic fee. This fee is an addition charge even if you decide to have the work done. Also, if you pay with a credit card you will be charged a 3.5% convenience fee. Neither of these were told to me when I made the appointment or dropped my vehicle off.