I am so appreciative of the service and care that I (my vehicle) received while at Dennis Automotive. Everyone I dealt with was very knowledgeable and wanted to give the work their best.Not only did they help with my problem but they were very mindful about their recommendations regarding what to fix and how to fix it.There is a reason that they are busy working when other shops aren’t - and that is their reputation backed up by their work.Convenient location and ability to night drop and pick up are a bonus.I highly recommend them!

Very professional and excellent customer service! Honest business!

Hi. So, my family has used Dennis Automotive for about 10 years now, primarily my mother. However, nearly every time I call to discuss a potential car drop off or ask a question I am condescended and talked down-to on the phone.For example, today I called to discuss potentially dropping off my car to them and asked for availability, the person on the other end laughed and told me that it would be weeks before the car is done because of the level of business city-wide. That was fine. I asked if theyd be willing to work on a VW bug because I know a lot of shops prefer not too, and the person stated theyd prefer not to and gave me a referral for another shop, which I appreciated. While he was giving me the number, I said Im just getting something to write with and the person stated just write it on your window with lipstick.This is so off putting and disrespectful. I understand that I drive a stereotypically feminine car and Im a young woman, but I cannot imagine blatantly talking to customers this way, and this is NOT the first time.One thing I will say is the person they referred me to was kind and friendly, and willing to help...so theres that.Women, maybe have a man call and see if it makes a difference because apparently, we are too dumb to be able to write down a phone number with a pen, and obviously too dumb to have someone work on our cars.

Fair prices and excellent service!

Terrific service, prices, and family. 45 years of exceptional quality repairs.

Great service and great work on our vehicle. Honest and reliable.

A great place to bring your vehicle friendly people good service

Im just waiting for them to finish working on my truck

Honest, reliable & reasonable priceI discovered Dennis Automotive about 20 years ago. My old Honda Accord appeared to be developing a transmission problem. A couple of other shops said it would need a rebuilt transmission-about $2000. I then called various shops to price rebuilt transmissions. When I called Dennis, they asked specific questions about the problem. I mentioned that the speedometer was also broken. He explained that a broken speedometer would have to be fixed before any transmission problem could be diagnosed, and it was possible that there may not even be a transmission problem. I brought it in, they fixed the speedometer for less than $100. Problem solved - transmission was fine.Mark is intelligent and friendly; willing to explain everything in laymens terms, and never recommending unnecessary/bogus repairs or service. If he recommends it, I dont hesitate to have it done. I brought my 2009 Honda Fit in yesterday morning for a new serpentine belt and other routine maintenance. He called me 3 times to ask questions and explain recommendations. When I picked up my car that afternoon, I drove off 100% confident that everything was done perfectly. Its reassuring to drive around knowing your car wont leave you stranded-and should last many more years/miles.

They got my head light working

Really good they fixed everything in i didnt have to deal with my warranty people

KNOWLEDGEABLE; FRIENDLY; INFORMATIVE;DROPPED VEHICLE OFF AND WAS CALLED LATER. EXPLAINED TO ME THE POTENTIAL PROBLEMS ASSOCIATED WITH THE PROBLEM THE VEHICLE WAS TAKEN IN FOR. NOT WHAT I WANTED TO HEAR BUT THE OTHER WORKED WAS NECESSARY FOR THE VEHICLE TO BE SAFE WORTHY. ALL PARTS WERE ORDERED AND ARRIVED IN A TIMELY MANNER CONSIDERING THE CURRENT COVID SITUATION. I WAS INFORMED OF THE ONGOING WORK AS IT PROGRESSED AND FINALLY THE CALL CAME IN THAT ALL WAS WELL AND THE VEHICLE WAS READY TO BE PICKED UP. I WAS SHOWED WHAT PARTS CAME OFF THE VEHICLE AND THE NEW ONS THAT WERE INSTALLED. THAT WAS A GOOD THING BECAUSE I WAS ABLE TO SEE JUST HOW BAD AND DANGEROUS IT WAS TO BE DRIVING AS WAS. AS SOON AS I GOT BEHIND THE WHEEL AND STARTED DRIVING IT FELT LIKE A BRAND NEW VEHICLE. SMOOTH RIDE, TIGHT SUSPENSION, NO MORE CLUNKS AND CLANKS, NO MORE SQUEEKS. SERIOUSLY, DRIVES/RIDES LIKE A NEW VEHICLE. SMOOTH QUIET TRANSITION INTO 4WD LOW AND HI. OVERALL,,, VERY HAPPY. THOUGHT THE PRICE WAS A LITTLE MUCH FOR ME RIGHT NOW(MY OWN RESTRICTIONS) BUT A SENSE OF RELIEF THAT THE WORK WAS DONE ERASED ALL OF THAT. SO... I AM NOW DRIVING WITH PEACE OF MIND AND SHOULD BE FOR QUITE SOME TIME. IF ANYTHING DOES ACT UP OR FAIL IT IS GOOD TO KNOW THAT THE PARTS/LABOR WARRINTIES ARE IN PLACE. I HIGHLY RECOMMEND DENNIS AUTOMOTIVE TO ANYONE IN NEED OF A SIMPLE OIL CHANGE TO MAJOR WORK. THEY ARE VERY BUSY, AS I CAN SEE WHY, BUT THEY WILL WORK WITH YOU TO GET THE JOB DONE IN A PROFESSIONAL AND TIMELY MANNER. THANK YOU TO MARK AND THE WHOLE TEAM AT DENNIS AUTOMOTIVE.

Last year, my daughter discovered this place based on customer reviews & experience. The way her serviceman, Mark, resolved the issue with her vehicle, made me a new customer also. The honesty & integrity that is displayed from the customer service to the quality of their workmanship, is exceptional.

I have a fleet of vans and have dealt with a ton of shady mechanics. I see the team at Dennis at least twice a month & have nothing but good things to say. Marc and Mr Dennis are extremely honest, quick, and fair. They always make sure my team leaves with a safe and reliable vehicle we can trust on the road and the customer service is second to none. THANK YOU DENNIS AUTO!

My Jeep was repaired quickly & for the quoted price. I was able to wait in comfort while the work was done. Very nice people & a pleasure to work with. Will continue to return to them for service & have recommended them to others.

How comfortable can one be with a mechanic? I only give 4 stars probably because thats all I can comfortably give to a shop. I have brought cars there more than 10 times over the years, even after I moved away. I have full faith in their work. At first I questioned their prices but only by 20% or so. After several visits, I realize that the prices are likely reasonable, Im just cheap. Even if slightly overpriced, I am willing to pay since I trust them. A couple times, the fix was easy and very cheap, part of the reason for trust. Probably deserve 5 stars.

I stopped at Dennis Automotive with an emergency, I had a problem with my 2001 Mitsubishi Mirage, there had been a vibration on the front end and through the steering wheel for the last year. It was getting close to closing time and C.J. took my car for a quick drive and immediately found the problem. He brought it back to the shop, put it up on the lift and found both of my tie rods were wearing out. Mark came out and inspected my car as well and both agreed that I would be able to drive it back home, but would need to address the issue as soon as possible. They didnt have to make the time for me and didnt make money from the visit, but they did make the time to help me. This to me is is what good people, and especially mechanics do! Help someone even when it wont make them money. I cant express how grateful I am to C.J. and Mark for taking the time at that time of day to look at my car and help me! I highly recommend these professionals for your automotive needs! I know its hard to find a good automotive shop but they will definitely do the best job! Thank you gentlemen for getting me back out on the road with confidence!

I had a horrible experience on my first time thereThey had my car 9 days and they did not seem to know what they were doing. Said Toyota no longer makes the part. I called the dealer and they said that they do still make the part. I would not trust a thing Mark says. Will never make this mistake again.

We go there all the time for work.. Love this place they treat you like family. 20 years now

The guys over at Dennis Automotive are absolutely trustworthy and reliable! If your car can and should be fixed, they’ll set it straight, and if your car is beyond a reasonable point of repair, they’ll certainly let you know and will definitely not try to get you to pay for work that isn’t necessary.

Electrical problemTwo words most vehicle owners dread...electrical problem...as it many times piles up the hours charged to track down a problem. But, evidently Dennis Automotive had seen this type of a problem before (experience) or just dumb luck; but, either way, they found the problem...an electrical ground problem causing warning lights to falsely display, and found the problem rather quickly. I do appreciate the speed in which they achieved such excellent and satisfactory results.Now, a few months later...more electrical problems:Kinda like Cheers, everybody knows your name.Took care of my problem in one day. Only draw back, phone call from Owners son later that morning gave me an estimate of $410 with the tax; but upon arrival the actual bill was $554 with tax. Estimates can change; but, ouch! Need to get a 3rd party estimator, maybe? Thats almost a third of my monthly retirement check. But, Im riding cool with the a/c blower now. Just no whiskey for my pain this month. :)

Dennis Automotive was recommended by AAA as I was being towed. I was favorably impressed with the gentlemen who greeted me and did my initial paperwork (I believe that was Mr. Dennis?), with the way they swiped my AAA card and had all my vehicle information pulled up, and with Mark, the mechanic who worked on my car. Mark was thorough, explained everything, and took care of my car as if it were his. Though you never want to have to see a mechanic, I am glad I have found firm I can trust.

Had the truck serviced with plugs, trans fluid changed and fuel injector flush. It has never run better.Thanks for the professional and responsible service!

Beware!!! I paid thousands for mechanical repairs and parts only to have physical damage to my car upon pick up. I went with Dennis after thoroughly reviewing my options. I was deciding between the Volvo dealership and Dennis to do engine work on my car. Dennis cost nearly almost as much as the dealership, but they were recommended to me by someone who was a family friend of them. We spoke to them thoroughly about the cost and work to be done, and ultimately went with them. All was going well it seemed until we picked the car up. My boyfriend found a dent and a hole in the front bumper when he went to get the car! The car was physically in pristine shape when we dropped it off, and was just getting mechanical work done. We pointed out the damage to them as soon as we saw it at pick up, and they refused to accept responsibility. We have before pictures of when it arrived at Dennis so can prove this damage was not there, and thus it happened in their care. They still refuse to fix or pay for the damage caused in their care. This is appalling!!! Im out nearly $1,000 to fix the damage they caused on top of the $6k I paid to for parts and repair. Unprofessional and horrible experience! Please beware of this company. Look elsewhere for a mechanic. Denis is overpriced, unrealiable and unprofessional!

Great people doing great work to keep you rolling down the road. They are also approved by AAA. Go see them, you wont be disappointed.

Dennis came highly recommended. Im so grateful and appreciative to have them services my transmission. Mark was polite, very clear to give us the best and worst case scenario. I was able to trust him instantly and felt my vehicle was in good hands. Mark apologized for having my vehicle so long 1st and then he went into what the problem was and how they can repair it. Once I picked my vehicle up I then notice the professionalism ALL of the crew has. I am over the top please with my service and I will highly recommend everyone I come across with transmission problems. Thanks for being such a great TEAMBernice

I have taken my 97 truck to Dennis Automotive twice for repairs. The first time for a major transmission rebuilt, the second for repairs to the gear indicator on the dash board. I am completely satisfied with the work done and the time it took to do it. The service was great. They are very knowledgeable in what your vehicle problem might be and how to fix it.

Awesome Service! My A/C works great! They got my car in and out and were completely professional. If you need automotive help, this is the place to go for getting the job done right the first time!

Very friendly, helpful folks! They always get my car in and out quickly and clearly explain the work they do.

This place was recommended by another mechanic for my transmission. I had my car towed there on a Friday morning and was not given a quote on the work until Monday. They were friendly on the phone and I took them as good, honest guys. My car was ready by the following Friday. I picked it up and my air condition goes out... NEVER had any problem with it before. I bring the car back to them on Monday and ask them to take a look at it and see if maybe something happened when they changed the transmission. The owner immediately gets defensive and says they werent doing any work near the ac and that it cant be related. He asked me to leave my car with him for an entire day so they can take a look at it. I couldnt leave it that day because I just had too much going on. So I bring it back another day, when Im prepared to have a ride. He tells me they can look at and in about in hour I should hear something. 2 hours go by so I call, they are still trying to figure out whats wrong. Another few hours go by and I call again, they still dont have any answer for me. So I go pick up my car and all they can say is its something with the electrical system. They might know how to change a transmission, but I wouldnt trust them. Ive got no ac after paying them $4000 for a transmission!!

Marks Mid-City recommended me to Dennis Automotive, saying there was nothing wrong with my engine but the timing and the repair to fix would be cheap. When this shop first told me what was wrong (it was not the timing) and how much it would cost to fix, and that they would have to then check to see if there was anything further wrong, I thought these people were con artists! It turns out that what they determined was wrong was right on the money, and nothing else needed to be fixed. So yeah, they *wont* take you for a ride; theyre one of the most honest car repair people on the planet!

Dennis Automotive has outstanding Customer Service, industrial knowledgeable technicians, and fast and accurate service, while constantly updating you on the repair status of your vehicle. They even have an web App to help you keep up with the required service of your vehicle. Only place to bring your vehicle for maintenance.

I have a 2000 Toyota Celica that had a very high idle that other shops couldnt fix. After doing the idle and other TLC items on the car now it runs like new.

They have the latest and greatest diagnostic equipment.My car had bad news, plastic intake manifold was leaking, I was unable to leave the car to be repaired but they found the problem. I recommend them highly.

Made a appointment before going in went in and nobody even acknowledged my existence one older lady even looked me right in my face and continued to do whatever the younger one kept her head down got a really racist vibe here never going again!

These guys are great. Have been looking for a reliable and fair mechanic to work on my myriad of vehicle problems since relocating to New Orleans. These streets will shake your car apart. Enough of my problems, if you got problems call up and ask for Mark. Even if its bad news hell break it to you gently. Dont bother messing with small shops in the city if you have a big problem. Its worth the ride down Airline.

Very honest and dependable crew here, Mark is very patient with explaining your repairs and Dennis makes sure everyone leaves happy !

Who ever wanna go their they have to regret They have some hidden charges they try to keep your vehicle inside facility and make money in terms of labor or facility etc and make money. they put that on on reception on that mission to keep cars...he needs to be replaced first all the ppl work like a gang. i did my last mistake in life to go there.

They did great work on my car. Also a great price.

Dennis Auto corrected a front end/alignment problem whereas a previous mechanic could not. ( yet the previous mechanic still charged me.) Fairly priced also.

Excellent customer service at a reasonable rate.

Good understanding of my problem, an work was completed on time. Im glade I found a good company to work on my car.Thanks again Dennis Automotive.

The best car shop to bring your car to be fixed on

These ppl are con artists! I paid them $298 for them to fix a serpintine pulley and to replace the belt. They ensured me that I had a warranty on the belt and the labor. 2weeks later, I hear a squealing noise. I bring it back to them to ck it. They charged me $85 b/c they had to take the belt off (labor that should have been covered under the warranty!) Dont bring your car here unless u want to be overcharged!

DO NOT I REPEAT DO NOT GO HERE! Highway robbery! These people will cheat you out of as much money as possible. Absolutely cheated my girl out of her money. Stay away!

My experience was sad and terrible and it looked like that i got fraud. i drop off my car to fix some electronics thing they took my car for approx. 4 days and whenever i used to call them to ask abt my car they said we working on it looking for parts etc and the heavy guy on reception was very rude on phone like to ask about my own car was like a crime for me.after 4 days i decided to take back my car no matter what they done something or not when i went their they gave me huge bill for 4 days..the IMPORTANT thing was that in that bill the one part they changed the one of the fuse of my car worth around 20 dollars only mentioned in bill but labour charges was around 250.. i asked that reception guy that fuse price was 20 and to change the fuse LABOR cost 250 dollars??? he said no we working on it it takes time ...........WHAT THE HECK YOU WORKING DUDE YOU WERE DOING SOME EXPERIMENTS IN MY CAR YOU WERE TRYI NG TO START MY CAR ON WATER....I HAD TO PAY BILL AND FREE MY CAR FROM THESE MONEY WOLVES...I NEVER WRITE THESE KINDS OF COMMENTS BUT WHAT HAPPENED WITH ME I DONT WANT YOU WILL BE NEXT .....I JUST SUGGEST ANYONE WANNA GO THEIR BE CAREFUL FRIENDS..THESE WOLVES WAITING FOR YOU...TC

Helped with my transmission leak. Would go back to in future. Very good experience.

Good

Didnt fix the problem.

Great, knowledgeable service.

Bad attitudes, horrible customer service.

Did stuff I didnt ask to be done

Great mechanic

Great job

Good

EXCELLENT SERVICE