I have done business with this location for over twenty years and have always enjoyed the experience. Today, we had a problem with two of the set of four. After we returned home, the manager of this store called and offered to correct the problem. Its because of the quality of this person as well as management that we make Goodyear our home for tires and this location has always treated us fairly and with respect.

Very professional and good service no appointments though first come first serve

Went yesterday to buy some tires. Our sales rep was super nice and very informative. Gave us the 411 on the tires our car had options for and helped us make the best decision. The other guy was extremely sweet on the phone and he was super courteous to the other person on the phone line when we got there. The entire process was quick and easy. We left our car for a few hours and they called us for pickup. Thank yall! Will be back next time!

NEVER TAKE YOUR CAR HERE. I should have trusted my gut since I usually take my car to the dealership, but I needed an oil change before a last-minute road trip and this was the only place near me with availability. I made an appointment (and showed up early) for 4pm and the cashier was surprised that I was there because he thought they were done for the day? Umm, you close at 5pm. Should have been my first sign that their lazy techs wouldnt take care of my car.Well, 1 day and a 7 hour road trip later, I pull into my parents garage and we notice that the car is leaking oil HEAVILY. Merry Christmas to me!So now, I have to get my car towed to the dealership (which I SHOULD have done in the first place) and likely pay another $70-100 in the middle of a pandemic to put oil in my car. These are the kind of mistakes that happen when you trust your car with minimum wage workers that could care less if you blow your engine. This never would have been an issue if they thoroughly checked that the cap was secure. And Im SURE Goodyear is going to fight me tooth and nail for a refund, when they SHOULD be overcompensating for trying to destroy my engine. I usually never care to write reviews, but this is just dangerous. The incompetence of these so called techs could have destroyed my car.You have been warned...

Zero Stars!!!Goodyear Kenner took the cap off my transmission and fluid has been leaking all over my car since I got it serviced-eventually killing my transmission. My car completely shutdown while on the road. What if I was in a horrible accident?!?!? I only go to Goodyear Kenner so I know it was them who made this very expensive mistake. Thankfully my transmission replacement was covered by my insurance. Even still I had to pay $500 deductible which was an expense i should have not paid had they were doing their job correctly.I will only go to my car’s dealership from now on to get it serviced because this place will have your pockets and life in danger. Unacceptable!!!!!

They were very friendly, and quick to get us in with 2 blown out tires. All other shops wanted us to wait days, but these guys got us in because we were passing through. Very satisfied

While I was disappointed with a two hour wait for an appointment for one flat tire, I commend the effort of the area manager to ensure deficiencies are addressed. The level of care above store level is worth a second try.

These guys are awesome!!! They always recommend things that will make your vehicle run better but do not pressure you!!! Outstanding customer service!!!

Caught a nail in right rear, they did a nice job on repair, however they do not verify the tire is balanced. Sent me on my way went down the road and car shaking. Went back The man says you need it balanced thats another 18.00 dollars I have no problem with the money it is the waste of my Time to go back and get what should have been done in the first place. Maybe if they would put there phones away and focus on the business at hand it would be better for the Customers. In Summary make sure they check the balance of your tire when you get a repair done.

Oil change visit. Addressed promptly when I arrived. The guy was nice. Their computers were down but they quickly improvised with paper which was fine and the computers were back up before my car was finished.

Great service to get your flat tire fixed for free. You can not find that at all in many places. Thanks Goodyear!

Came in right before closing with a split in my tire. They could have turned me away because they were so close to closing time, but they took care of my vehicle in a professional and very speedy way. Five stars. If I could give them ten, I would.

The staff is great. Explains everything that needs to be done. If it takes a little longer for them to complete the work, they let you know, also explains why it is taking so long. Definitely will come back!

Great customer couteousy, service and kindness, got my low beam bulb replaced, I thought I was going to have to wait a bit but NOT I was in and out not a long wait at all😃 bulb replaced, I reasonably priced and good to go!! Troy and Anthony you both ROCK!!💯👍👍Ill be coming back, because I received great service at this location, Thank you!!✔

I called and set an appointment with Anthony to have my front passenger tire changed on my Honda Civic because of an egg on the side wall. My appointment was set for 7:45am. As soon as I walked in, I spoke with Ron because Anthony was in the back. I spoke with Ron about this god awful noise my car has been making and that I may need a front end alignment as well. They immediately took my keys and lug lock and started working on the tire change. I ended up changing both front tires because he advised me that it would be a much smoother drive that way. I got a call less than an hour later stating that my alignment and tire change was complete. He also diagnosed that miserable noise as a rear wheel bearing having gone bad and needing to be replaced. He gave me the quote, at which point I asked if the work could be completed right then and there. It was 8:45am. He said he could get it done but not to expect the car to be finished until sometime closer to 11:00am. I got a call at 9:45am saying my car was finished and ready to be picked up. I was skeptical about the noise issue being resolved because we changed the front wheel bearings a few months ago and the noise was still there. When I got in the car and drove out of the lot, I immediately noticed the change. There’s no more noise and I don’t have to be worried about getting on the interstate or driving too far from home now. This location has been an absolute pleasure to work with. Not only do they know what they’re doing, they do it quickly. I’ve been stuck having to wait 3-4 hours to have a tire changed. That is not the case here! They do what they can to get you in and out. Never will I go to any other location or business, these guys are seriously the BEST!

Very upfront and great customer service. Arthur saved us a lot of trouble today. Def trustworthy. would recommend to everyone.

Ron and his team consistently provide excellent and reliable service. I have been to this shop on several occasions for maintenance and repair work on my 17 year old truck. Keep up the great work guys.

Always done me right tire wise. Not the cheapest option around but they are competitive and always do good work in a reasonable amount of time.

This Goodyear location gets 2 thumbs up! I bypass several other locations and drive almost 30 minutes to get here. The customer service is top notch and I always feel welcomed. I usually make an appointment ahead of time and I’m always in and out. I had an issue once, which was beyond their control. I informed that I was inconvenienced and they made it right (which I really appreciated). On my last oil change, they told me I needed new tires. I already knew that, but after talking to them, I realized just how serious it was. When selecting the tires, they helped me choose what made the most sense (as opposed to selling me the most expensive). Within 1.5 - 2 hours, they had the tires delivered and on my car.

Customer service was good. The mechanics & techs were very nice. Went to get the nail removed from my tire & they told me it needed replacing & asked if Id purchase a new tire that day. It didnt sit right with me so I left & took my car to Pep Boys. They repaired my tire, saving me $100+ . Im not saying Goodyear lied to me but.....

Went there today without an appointment to get my tire fixed that had a screw in it. I got service immediately, my tire was fixed within an hour, and it was free. The service was outstanding.

The service can be better if they had more than one person working with customers.You have to wait until a transaction or sell is completed before service is provided.We know sometimes that could/may be lenghty.

Awesome service. My AC was going in and out and I was hoping to get someone to do a test to confirm what the problem was. I called around to other locations but was told to come by next week. Thankfully this location had the staff on hand to quickly diagnose my problem. Turned out to be my AC blower motor and resistor was not working any longer. They were able to get the needed part and resolve the issue. I was out of there in under 3 hours which was great because I happen to have the afternoon off from work and I doubt I would have had time to handle this another day. Excellent service and they also waved the diagnostic fee since I paid to resolve the issue. I typically do my own repairs on my cars but this time Im glad I got the experts to look at it.

Thank you guys, we can finish our trip to to AZ

Some of the parts they put on my truck had to be replaced only a year later.Also, A very sweet old lady that I know told me that she had to bring her car to another mechanic AFTER bringing it to goodyear because it drove WORSE after they serviced it, and her mechanic said your lucky you made it here because one of her tie rods (that they worked on) was barley holding on!

Got nail in RR tire. Goodyear kenner patch it and took care of it for free. (Purchased 4 tires from Goodyear Kenner in December 2018)Left my car at 12:10pm, got phone call from Troy at 1:40pm told me it’s done. Fast for walk-in service.

Awful experience brought my truck to get tires changed and a brake inspection, they changed the tires and told me my brakes were good two weeks later I needed rear drums and new shoes for my 2007 silverado... thanks for the extra 180 dollars I had to spend for your incopetten employees... Will never return and warn every customer that goes there to be very cautious with those people..wish I could give them a no star rating👎👎👎

Very quick, great price. Will return again. They were less expensive than Walmart and Sams for my truck tire.

Friendly staff amazing service!

My aunt drags me here a lot while she gets her car fixed, and since they’re pretty fast and efficient, I guess I’m happy that she’s happy. (Even though I could be sleeping instead of going with her)

No problems getting car fixed nice people to deal with

Great service. Fast repair!

This is the only Goodyear store I bring my car. The mgmt and staff are the bomb! They go above and beyond to make you feel welcomed, not rushed, and offer refreshments.

Great customer service by Mr. Troy.

Friendly, knowledgeable staff. Clean environment. WiFi. TV...

Good service

Great service manager! Walked me through every step.

Ive yet to find a better service center for my cars. They dont try to upsell you by offering products or services you dont need. Their only downfall is the fact that Fox News is usually on the tv in their waiting area.

The customer service is amazing at the store!

Quick service, prices were very fair, and I felt like they were very professional and answered all of my questions.

Great place to get anything done. See Ron.

Excellent! Good customer service. I will return.

Had a little wait, but Service was great...

Always great customer service

Great place to buy Goodyear tires

Great guys, great service.

We had a flat tire and were late for an event and they expedited the repair.

Good service

The guy was very nice and helpful!!

Awesome service

Expensive but great service done fast!

Not a good place for an alignment.

Excellent service knowledgeable people

5 stars

Excellent

Rude people

Very convenient

Gteat service

Too high

Tires & more

Good

Call number is a fax number