Sa
Sakura Japanese Salon
25031 Westheimer Pkwy, Katy, TX 77494, United States
Comments
Ch
Review №1

This place was amazing!! It was super quiet and empty when I first came in, I didn’t have to wait all! I wasn’t able to catch the name of the woman who did my nails unfortunately, but she did such an amazing job! She was super attentive with my nails and took a lot of care in making sure to shape them properly and file them and stuff. I got dip powder with pink and cow print nails and I am in love! Will definitely have to come here again!

SS
Review №2

I have been going here for a while and normally would give it a 4 over all. But, I was surprised at how my tech did a bad job this time. The end result and paint job was sloppy. I said something to the tech who admitted she had not eaten all day and was tired. I felt bad for her but the cashier rung me up for $60 on a refill and charged me to fix the nails. The owner didn’t seem to care at all and I told her that the tech was tired. Showed her my nails and didn’t offer to do anything. Disappointing. I still tipped the tech as typically she does an awesome job. Just think the owner here should have done something for me price wise or for future. Especially since the tech didn’t fix it. Owner treated me like she didn’t really care if I came back or not. So here are the pictures as proof of the dried shellac. Tech said she couldn’t fix it for me because the owner gave her another client and she had to tend to them.

Jh
Review №3

The best nail salon so far I’ve been to in Texas been twice and fell in love with my nails every time . It’s definitely worth it!

Ca
Review №4

Went here with my mom and we had a great time, it was super relaxing. The girls that did our nails were very kind and detail oriented.

La
Review №5

My daughter referred me to this nail shop and I was, so very pleased with their service. This nail shop is clean and peaceful. I would like to thank Annie and the young lady at the desk for being so nice and professional. I appreciate them listening to my concerns and making sure they were taken care of.. Looking forward to my next visit.

ke
Review №6

This was my first time being here. I recieved a french pedicure. the tech did a decent job except after an hour out of the chair, one of my toes started to hurt. and it has been irritated for hours now. plus they are not as open about their pricing. the lady at the desk told me the price of the French style for my pedi, but not about the pedi itself.

Me
Review №7

Ivy is AMAZING!! She did absolutely fantastic and I will definitely be coming back! :))

Pa
Review №8

Mrs. Van did such a beautiful job on my nails today!! She was very gentle and listened to what I wanted to do with them. She was very patient. I highly recommend her!The location and inside was very well kept and clean. I will definitely be here again!They have a wide variety of acrylic colors and will serve you a drink as youre getting them done!

va
Review №9

The place is very nice, but they left some of my nails a little jagged. Also there are a lot of small not fully opaque sections in my nails, but they are very nice.

Br
Review №10

This place is absolutely amazing, my nails turned out perfect! Usually when i get pedicures they end up hurting but they were so careful and the attention to detail was amazing. I dont think ill ever go to another salon again. they offered us drinks and chips, the massage chairs where amazing and the techs are some of the best ive had in all my years of getting my nails done.

Kr
Review №11

Let me start out by saying this nail location is out of my way, but I will travel for amazing customer service and great work. As soon as you walk in you are greeted by Alisa (honestly the sweetest person and the reason I will continue to come back) she is so attentive from going over prices helping you choose a color if you can’t decide to offering a great selection of beverages and snacks. The service as far as nails is amazing they are all so detailed and take pride in their work I think I even dozed off once or twice 😂😂 this is a must if you are in the mood to paper yourself 😁

Wa
Review №12

The best service I ever had. The staff were some of the nicest Ive ever worked with, and they gave me the best pedicure and gel manicure Ive ever had! Ill gladly go back - and I wish Id gone back this last time; sadly I chose a different salon and had a terrible experience. This salon was seriously fantastic, and Im looking forward to returning.If you want your natural nail taken care of, go here! Great service, very patient with customers and their decision, sweet women that work there!

Er
Review №13

Lets see.... the receptionist was really nice professional, the music was nice, my nail technician (Ann) was also very nice and professional. She gave a really good massage! Thats such a rare experience these days. She did great on my cuticles as well. The last place I went to cut up my cuticles so bad. If you are wearing shorts or a dress theyll offer you a pillow for modesty. Nice touch. I havent experienced that before. They had a nice variety of snacks and drinks on offer. The place is very clean and their chairs are some of the nicest Ive experienced at this level. Ill definitely visit this spot again.

Ga
Review №14

Van was wonderful! My nails were so damaged from the pervious salon I had gone to. She removed the nails without damaging my real nails. Had my natural nails dipped. Will be back again.

Ow
Review №15

My wife and I have been wanting to do a mani pedi date, she found Sakura Nail Salon which was near by and had good pricing. On top of that the service was great, offering a wide selection polish. We took advantage of their rewards membership to save 10% off of our visit. We will go back to add more points for further offers and savings.

Mi
Review №16

Van was very professional and did a great job with my nails. I will recommend her for the excellent service. The other staff were also very nice.

El
Review №17

Theeee BEST pedicure i ever did have!!! This Salon is very very new, super clean and modern. You are greeted by a friendly host Alyssa. She showed me the menu for pedicures and allowed me to choose which of the three options I wanted. There is a $12 upgrade for shellac polish.When you are in your chair you have an option to choose from their drink and snack cart, which is all complimentary. The massage chairs are the best that Ive ever experienced, complete with air compression and various speeds and types of Massage.My pedicure was a thorough and well done with great attention to cuticles. My pedicure technician was Lee. She was very nice and attentive.Overall I would highly recommend. This is my second time there and they seemed consistent.

Mc
Review №18

Was able to walk in and be seen right away . She was very attentive and neat. Place was clean. Gel manicure was done so perfect. Will be back soon.

So
Review №19

I love this place, very close to my home, clean, prices just right, and Ivy is very professional and always do a excellent job with my manicure, she takes her time, my place to go every 3 weeks!!!

Ni
Review №20

I feel pampered and relaxed. My hands and feet feel great.

Ka
Review №21

I love Sakura Nail Salon. My daughter and I went awesome. I love my nails.

Ol
Review №22

The ladies did a great job, taking their time with my nails. They were very kind and accommodating to my requests.worth it! I am beyond happy with how they turned out. I will definitely be returning. Highly recommend!!

Lt
Review №23

We have now visited this location 3 times. Each time getting similar services and adding on or trying something new. The knowledge they show on each one of their services is an treatment you dont normal find. Not only are they professional, and friendly, They provide a relaxing atmosphere not only for adults (male or female) but for kids as well. My daughter is very creative and it has not been one thing they can not do without keeping it age appropriate on top of budget friendly They have so much patience in the process. They are so amazing that male feet that needs alot of tender loving care, are made brand new. Im hard to please and I have not been disappointed.

Ma
Review №24

Reasonable price for a best nail art . My very first yelp review and I thought I would never write one in my life. The customer services are great. Making appointment is easy. The staffs are trained. Quality stuff here.

Ra
Review №25

I usually love this place, but I had an appointment and had to wait almost an hour for someone to get started on my nails.

Wa
Review №26

Was able to walk in and be seen right away .She was very attentive and neat. Place was clean. Gel manicure was done so perfect. Purchased the deal they had on Google. Will be back soon.

Ge
Review №27

I definitely recommend this place. I have been here twice for gel manicure and Now its my favorite place. They are super patient and very detail oriented.

El
Review №28

Very good service. I really like the quality of the products and the tecniques they used. My experience was really good I was relaxed, they treat you really well they also offered beverages and they really make you enjoy your time there plus I received 20% off.

Su
Review №29

Best service!! I had my pedi done yesterday, nail fill and gel colour today. Im very happy with the result!! Very beautiful and refreshing environment very courteous staff.. thank you!!

Jo
Review №30

Summer did an amazing job on nail dip! Highly skilled and most definitely quality service!

Mi
Review №31

I dont get my nails done often, but for those treat yo self moments, I like to come here. They did my nails for my bachelorette as well as my wedding. I really wished I took pictures as my nails were so beautiful!

Sa
Review №32

Had a really, really bad experience here. Im still in shock over the manager there and have never had this bad of an experience with a Groupon merchant. I called in advance to make an appointment and arrived a few minutes ahead of time. When I got there the manager told me I had to “make an appointment”, and told me maybe I should “come back later” even though I already had made an appointment because the Groupon states you have to do so in advance. Her tone with me was very short/rude. She then verified that I had in fact, made an appointment then told me I had to wait since I was a few minutes early. That was fine, despite the tone I was still okay at this point. I was then made aware of lots of extra charges I was not prepared for such as more money for certain shapes, etc. I took a screenshot of the actual Groupon and it really doesn’t state extra charges for these things. I actually bought this Groupon using Groupon Bucks someone had given me. Since there was such a big miscommunication I wound up foregoing the pedicure that came with the Groupon so some of the extra charges could get absorbed. I thought we were okay at this point. Then more issues came. While the lady was working on me there was a miscommunication over price and I came to find out I was going to need to pay even more. Had I known in advance I would have walked out prior to receiving any drinks or services. Since she was already working on me and I was going to have to pay the extras I had to just go ahead and pay. The manager then shamed me and talked badly about me to other nail technicians over not being able to leave the desired tip even though I told her I literally spent what would have gone to a good tip on extra charges (this happened yesterday, ahead of payday). The manager was really very rude to me throughout the entire experience. I left a short review on Groupon and she responded in a very nasty way and what she said about me not making an appointment and describing what I wanted is untrue. I do not leave bad Groupon reviews but I was compelled to this time. All of my other Groupon reviews besides this one are favorable and I still can’t believe all this happened.

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32 Comments
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  • Address:25031 Westheimer Pkwy, Katy, TX 77494, United States
Categories
  • Nail salon
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