I have tried contacting them multiple times by email and phone about getting residential service. I reached a person one time. She said they could do service in my area but someone would call me back with more info. I have not heard back from anyone and cannot get anyone to answer the phone there either. They obviously do not want to sell internet to anyone.

Good price and food

Tried calling three times and left an email. No response. dont bother with your time

I live in Leavenworth County and was extremely excited when I came across packet layer. However getting in touch with someone and getting a quote has been quite difficult. After calling multiple times over a two weeks with no returned call, I finally reached Josh in person . He promise to work on my proposal that evening and call me back and he still has not done, so even after the receptionist promised hw would do so multiple times. Unfortunately, I am going to be forced to go with another provider.Very disappointed!

We have been using this service for about a year and half and it’s very reliable and they are great to work with.

After a couple weeks I finally got a quote for internet. Now my company paid the initial start up fee on the 15th of August, here it is September 12th, and 30-40 calls. Still no answer on getting install done!! Do NOT use this company!!!

Called and emailed multiple times about residential service. Originally told they had it but when I asked for details on pricing and service I recevied no response.

Over a two-week period, I sent requests about internet service to their website and never heard back from them. After a couple of weeks of no response I called. They told me they werent sure if they could service me or not and the only person that could determine it was going to be out for two weeks.I have no idea how their actual services, but if their response time is any indication Id stay away