Customer service was amazing! Units are clean and free of smell, as well as the grounds. Prices were better than average - but depends on capacity. Finding one with low capacity brings the price down and promotes great deals to fill units.
Both Becky and Nathan are always helpful and professional when I talk to them when I pay my bill. I rented a space after my mom passed away and I dont have room for all the sentimental items. Things have been there for about 3 years. Another time I rented a larger space from them when I was redoing my basement and another storage business would not give me the larger size that I needed. I didnt have any problem getting the right size for my needs from them Public Storage. I appreciate them.
Nathan is a standup manager. He is honest and customer focused. He explains all of the policies, promotions, and accessories in detail. The office is small but features many moving necessities. The Holmes Road location appears secure and well maintained.Their prices are comparable to other storage communities but they feature more relevant promotions. This is my second time conducting business at this location. The first experience was only for thirty days this time the duration will be longer.
Becky was very pleasant and helpful. Wonderful experience!!!
I always chose Public Storage. Ive dealt with 3 different locations & my favorite out of my 3 is the one on Holmes. I always come back to this one because I love the service here. Nathan is very professional, honest and friendly.
Had a very nice 👌 experience with Public Storage. It was easy to apply for a storage locker online. Their website provided locations, locker sizes and prices. The prices were very competitive with other storage sites. Was able to find what I needed and was satisfied with the site. Would gladly 😏 recommend to anyone looking for storage space.
This place was awful. I rented from them for less than two years . Within that time the rent went up without notification twice. My bank would not allow automatic payment because they thought it was a fraudulent transaction. My locks where changed while I was working out of state and when I returned to gather my belongings a note was written inside the unit. “Your mom is a pack rat”, expecting my son to pick these items up. To finalize the deal items were missing from the unit including a crystal cake plate top trash cans Christmas wrapping paper and shoes. Idk what these folks where doing. Smh
Nathan is AWESOME!! I have rented storage from him for business and clients on multiple occasions. He is very knowledgeable about his facility, he is friendly, prompt and helpful. I love the drive up ability for easy access and like that the staff is onsite.
My reception on checking in so far has been horrid. Did all paperwork on line and the employee on site is rude and upset with me for just showing up. Been here 10 min so far and all she done is type. She has not asked me for any info yet. Curt and rude.
Becky helped she was amazing and she took her time to explain what was needed and checked if we needed any other assistance!!!
Have had nothing but a great experience at this Public Storage. I contacted several locations before choosing this one and am happy with my decision. The staff went above and beyond to take care of my requests. They are always friendly and personable. The location is safe and well kept! Highly recommend!
Nathan did a great job setting me up with a storage unit. Smooth, easy transaction.
Great rental experience
Great family service
Becky and Nathan were OUTSTANDING. We were in a pinch and they helped us find the right size space quickly and juts all around very helpful and accommodating
Great storage company
Nathan helped us and gave us awesome service. The facility was clean and feels secure. Very happy I went with these guys.
Becky made the process quick and easy for me. First time renting a storage space and she explained everything simply and her customer service was immaculate. Would definitely recommend to anyone looking for a storage space!
Nathan did a good job helping me
Nathan helped me find the right space
After paying a my bill on time and going to get things from my rented unit I was denied access through the gate. I spoke with the worker who pulled my name up on her screen. Fortunately, I had my paid receipt with me. She discovered that my name had been my name had been misspelled.Although she was apologetic and respectful on another visit on my daughters behalf who also had rented a unit I experienced some of the WORST most DISRESPECTFUL CUSTOMER SERVICE in resent years! This after suggesting that the spelling of her name be double checked. I was asked to leave and when I asked for the number of the district manager he pointed and said “it over there.” This guy seemed to be indifferent to my kind.
Nathan helped me get a space quick when I needed a spot to park my trailer fast! Top notch!
Nathan helped me find a space, was great
Becky made the process easy and quick. She was knowledgeable and friendly. She gave us a tour on the golf cart, it made my day. I enjoyed talking to Becky a lot. I hope I see her again!
Becky stayed late and helped me fix my online reservation. Then made sure to help me find the right size for my needs. She explained all the details of service thoroughly. She did an amazing job helping me and other customers at the same time. Awesome service !!
I must tell you of my most Delightful experience I had in procuring proper storage from an absolute WONDERFUL sales proprietor named young Nathaniel. I was hesitant at first to upgrade to a larger facility to store my household belongings that have temporarily been displaced from House Nero as our home is dealing with renovations. Upon completion of the most WONDERFUL business transaction young Nathaniel was able to show me amble packaging supplies to protect and store my belongings. Most DELIGHTFUL. Would recommend. Wish I could give 10 Stars. I am indeed in your doubt fine sir!
Used this storage facility for one month between moves and it worked out perfect! Only $50 with the discount and no contract. Hard to find a place that lets you rent for just one month at this great of a price! Friendly staff and secure process to get in and out of the complex and the units. You do have to buy one of their locks, but it was worth it and I kept it for future needs.
Nathan has helped me on many occasions, I have found him to be punctual when i needed to come in and pay, or gain access and forgot my code. He has even showed me different size units so i could save some money.thanks Scott Winokur
This place has all the packing supply that I needed to make my move great. Thanks Becky for helping me!
Latoya was kind and knowledgeable. Made the process very easy. I recommend Public Storage.
Pam, the manager was great! Helpful and direct. Great experience for me.
Nathan help me find the perfect size space. Appreciate your service
Nathan and Toy were awesome. Got me into a space that fits my needs. Super friendly totally recommend!!
The rental process here was quick and simple. Becky explained everything well and even gave tips on how to properly stack and store my things in the space. She was super friendly, sweet, and professional!
I received excellent customer service from Becky! She made the whole process smooth and stress-free
Recently moved in, they were great service then, guy at front desk had three other people there renting at the same time, he never lost his cool and was friendly and upbeat the whole time. Even when I came to let them know I would be leaving after less then a month, he was still friendly and trying to save me money. Would recommend to anyone.
My experience at this property on Holmes Rd. is welcoming... i come in and pay for my unit and then Im on my way. the property manager josh was very detailed when i first came to rent on this property a few months ago and when i come in to pay on my unit he is very pleasant and nice. In my best opinion i dont see why any one wouldnt come rent from this property even on rainy days like now, my personal belongings are safe and dry. so i thank you public storage for giving me peace of mind and a place where i can store my belongings.
Becky was amazing! She was very knowledgeable and friendly. I feel like my belongings are in a safe and secure facility.
Leaky unit.
Fast friendly service. Good pricing. Latoya was very helpful
Nathan was very helpful, nice and had me in and out in no time!!
Nathan and Becky did a great job helping me out reserving space for my vehicle, will refer others !
My mom moved into this place over the weekend, the guy was great help and helped us to make sure that she wasnt getting something too big. He seemed to be really sincere and nice. Good Customer Service!!
Latoya Robinson was very friendly and helped me get exactly what I needed. I have used public storage before and because of the friendly and helpful staff I will continue to use them!!
T and Nathan were very helpful and polite. They helped me decide which size storage I needed. Overall great experience.
Thanks for helping us out! The storage is just what we needed!
Great service. Nathan was very helpful with what I needed.
Nathan and staff were awesome to work with. Always friendly and helpful!
Best storage unit in town!
My family has used the Holmes site for storage off and on for several years. Nathan is always polite and professional. Highly recommended.
Great service, Nathan is a big help... God Bless
Nathan was awesome!!!!! Made me feel so comfortable leaving my grandmothers things here. Totally went over everything to make sure I was cool!!!! Never used a storage place before but I think this will be cool!
Nathan helped me find an amazing deal and the service was great! Nowhere else even came close. Will definitely use again!
Nathan helped find a space
Nathaniel helped me find a space that was perfect
Staff is nice and helpful. Thete have been no lights sice i started renting. That was 8 months ago. They keep saying theyre going to be fixed but eight months to fix the outdoor lights come on doesnt matter so much in the summer but it sure as heck matters when the starts getting dark earlier pretty creepy in there night felt like I got half my storage money just blown away to nothing because I couldnt stay there after dark
Getting ready to move out of the area, this place has been great so far. Bought several supplies Ive needed to help with the move and they have been very accommodating in making suggestions and helping me out. Looking forward to doing more business with them in the future.
Great place. They have storage will recommend
Latoya was very informative and patient with my questions. This location is very convenient.
We needed truck storage with short notice and this location had a spot for us. The location is close to our office and is very neat and secure. The manager was great; very professional and helpful even though we showed up 15 minutes before closing! I would recommend this location highly.
Latoya (24217) at the Public Storage did an amazing job setting us with a storage unit and offering other products that helped make our move easier!
Excellent service. No problems ever and so clean. Thank you for being a great storage center. Manager Nathan is the best.
Latoya was very helpful. Very professional. Explained everything perfectly.
When my sister passed away, we stored all of her things at this location. The manager Josh has been helpful, understanding, and friendly. He is knowledgeable and goes the extra mile for his customers.
Nathan was very helpful...Fantastic customer service.
Nathan was super stellar and he really helped us out through a rough move. I was super spacey but he remained very attentive. Really affordable too :)
Nathan made the stress of divorce and having to downsize much less stressful. I was impressed. Thank you for being so kind while I am going threw this tough time
Safe and secure! Nathan will take good care of you. Very helpful and makes sure you get exactly what you need!
Theyre adjusting their pricing, the email says. Why not use plain English? Anyway, Ill be adjusting my patronage to somewhere else
Super friendly people! Clean and safe.
Becky was GREAT!!!!!! she was really helpful, just excellence at its best. Thank you for all your help!
Nathan helps me fine my space.. hes great
Nathan was very professional, helpful and efficient. Keep this guy around
Would absolutely use these guys again. Very helpful.
Nathan was great
I received excellent service today from LaToya at 98th Holmes location. Thank you LaToya 😊
Thank you for the Great customer service latoya!!
Been a customer for 20+ years, never an issue, always felt safe and secure. Staff is always one of the best things about storing here. would recommend to anyone.
Nathan is the best and very helpful. I recommend this facility to anyone.
My boyfriend and I just got a parking space to keep our truck there. The place has been very helpful. Very secure, clean, and professional. Thank you for the help and giving us a place to keep our vehicle safe.
This is a great place, Kristen helped out my sister and I when we were looking for a place, and the other manager (Josh?) has been very helpful as well. Thanks Public Storage
Nathan was great. I’ve had a great experience with public storage
Becky was very helpful and explained everything so I understood what all the rules were. Also the payment process was explained well Becky did a great job
Nathan helped me find a space that worksperfect
Becky, and Nathan were very helpful and pleasant to work with, I would recommend this location, thank you, big thumbs up to both of them.
I used to rent here but still come for supplies. Great place and the manager is always nice. They helped me at a bad time and life and were caring and understanding.
Thank you Becky and Nate, you guys are awesome and also the reason I choose Public Storage for our storage needs. I plan on being a long term tenant.
Thank you Nathan for making it quick and easy for me!! Appreciate it.
I had an employee named Becky show me around, she was very honest and straightforward, friendly and helpful. Love this place for storage
Very professional and courteous service. Nathan was very helpful and professional. Thumbs up for this location
Nathan was very helpful today in showing my husband and I what was available and explaining the cost of the different units. He also showed professionalism in handling more than one customer at a time in an expeditious way with courtesy.
Great place Nathan iis always helpful
Nathan and Latoya helped me find a storage space
Nathan helped me get a storage unit. He was very helpful with the sign up process as well
Wish the gate keypad could be accessed from your car but great storage facility overall.
My Mom rented at this place about a week or so ago. Place helped her save money and get in an even bigger space then she had reserved for less than what we were expecting to have to pay. Would recommend this place.
Nathan was wonderful. No issues excellent service.
Clean location and convenient. Right off the interstate.
Becky got me set up and she was very, very helpful. Highly recommend.
The property manager, Nathan, was very kind, professional and helpful. Thank you, Nathan.