Leon and his team are amazing! When I first started driving, they made the insurance process painless for me. New car, new apartment, no problem. Each time I moved, all I had to do was make a call and it was taken care of. It was a stress free process. The days that I couldnt remember my info for my road side assistance, I gave the office a call and they were there to help! Theyve gone above and beyond for me and my family, I couldnt imagine trying to go through another agency for this process. Thank you!
Leon has provided outstanding insurance advice and service throughout 10 years. He reviews my coverage for best options without needing a nudge from me, always returns my calls quickly and gives my concerns his best effort to provide solutions. When I have filed a claim, I know he rides point to get situations resolved. Its terrific to have a good guy and very capable insurance agent in my corner.
Ive been using Northland Independent group for about 10 years now and Ive always had top notch service and responsiveness. From two car accidents I was a part of to basement backup issues, Ive been able to reach out and count on Leon to be of great assistance. He checks in yearly to ensure we have the right coverage with the best rates (the last time we spoke for almost an hour), and by using him, Im certain Im getting the best coverage at the most fair price for my car and home.
I have used Leon at Northland Independent for years. I have gotten several family members to use them as well. Leon is so friendly and helpful. He has saved all of us a lot of money by shopping around to find the best insurance deal for us. We have our house, vehicle, and life insurance with them. We highly recommend them.
The entire staff at Northland Independent Group is very attentive and professional. They respond quickly to questions and even have contacted us before our insurance company re-evaluated their insured for rate increases. I have highly recommended them to many friends and family and if great attention to detail is what youre looking for, look no further.
Since the first time I spoke with Leon many years ago, he has been a delight. Leon ALWAYS returns my messages faster than any other company I’ve dealt with. He is friendly, knowledgeable, and goes the extra mile for me.I could write an essay about all the wonderful things Leon has done for me, but I will save everyone’s time. My suggestion… give him a promotion, a raise, and whatever he needs to be my insurance guy for life!As long as he’s around, you’ll have my business. I can’t guarantee that if he leaves.Feel free to contact me if you need more details.James K. Williams.
I cannot recommend Northland Independent enough! Leon in particular has been fantastic to work with for years now. We just renewed our policies last month and when I told my husband, I spoke with Leon today, his immediate response was, Oh is he saving us money?!Yes, yes he was :)
Leon Van Berkum and his associates are far and away the best insurance group I have ever worked with in my 64 years. Integrity, professionalism, expeditious service 24/7, and commitment to getting you the best policy for the most competitive rate are the hallmarks of Northland Insurance Group. Over the past 10+ years I have insured six vehicles, plus renters insurance, and could not be happier with the service I receive. I recommend Leon and the Northland Independent Insurance Group without hesitation.
Everyone at Northland is so friendly and helpful. Super quick and responsive as well, whether it be a question about coverage or help with a claim. We have been with Leon for over a decade and couldn’t be happier with all the years of service he and his team have provided.
I have Always had a great response when I email or call the office, everyone very pleasant and I highly recommend them to others. I always feel like Leon goes the extra mile to find a good fit for me on insurance policies. Dee.
I do business with Leon Van Berkum because he is the best insurance agent I’ve had. Leon provides excellent customer service and our years of doing business have resulted in me considering him a friend. I cannot say enough good things about him.
Leon is the best broker we have worked with. He supports providing the best cost effective coverages, truly professional and responsive to our needs. We appreciate his personal concern for us as well.
The service from Leon and team goes above and beyond any service provider I have ever had. They are timely, prepared, competitive and place customer service at the top of their priorities. They truly understand insurance and offer options with all my poIicies. I recommended Northland to everyone!
Northland did all the legwork for me and I ended up saving time and money in the process. Theyre pleasant to deal with, and Im not sure what more I can say. Theyve earned my loyalty.
Rebecca and Leon run a great agency. They got me great rates on home and auto, and they do the work needed to compare prices and keep coverages updated. I like working with them.
Ive been using Northland independent Insurance Agency for all my insurance needs for many years. Leon and his staff work hard to make sure Im getting the best coverage for the most reasonable cost. I would not trust any other agency.
Leon and his entire staff have always provided exceptional service for all my insurance needs. They are responsive and courteous in every aspect. I highly recommend Northland Independent Insurance.
Leon and staff provide outstanding customer service. They always provide me with different options and costs that fit my home and auto insurance needs. Everyone in the office is great to work with.
I’ve been a customer over 5yrs. Their team is wonderful to work with! Very personal, helpful and responsive to my needs every time :)
I have been with Leon at Northland independent for 15 years and would recommend him and his group to everyone! He is diligent and careful in comparing rates and benefits and has educated me so that I can make good choices regarding several types of insurance policies.
What I appreciate most about Rob and Diane are how personable they are. I am in no way fluent in insurance speak, but theyve been able to communicate well with me giving me the comfort and confidence that Im making informed decisions when it comes to my policies. Looking forward to being a customer for years to come!
Leon and the entire team have treated me like family for decades. They are always helpful and look out for my best interests at every turn. They have my complete trust and faith.
Northland Independent Insurance Group is amazing, specifically, Diane Smith! They focus on each customer/client and work to find the best coverage for my specific situation. They are able to search for the best price options too, so you arent stuck with one insurance company (i.e. Travelers for auto and Progressive for homeowners). They are always quick to respond and take the time to walk through to ensure that I am clear on my coverage.If you want an insurance team on your side, you need to check these guys out! Thank you Diane Smith!I moved to them after having my previous insurance carrier (one of the major insurance carriers) who knew me only by the monthly premiums they/he was getting from me and failure to pay on a roofing claim where all my neighbors got new roofs was the straw that broke the camels back!
Leon was great. He helped us transfer the existing flood insurance policy from the previous owners of our home, saving us a very large amount of money. i dont think he even made a commision on this deal. iIntegrity is a good word to describe him. Thank You Leon. I will be doing business with you in ythe futuire.
Leon has always treated us very professionally and with quality service. Highly recommend!
I like that they check before I renew my insurance to see which one is best for me. Always helpful. I have been going here for years.
Leon and the team at Northland are about as great as it gets. If youre looking for people that will hunt down options for you and work to figure out the right mix of coverage, options, and providers then look no further.
What a breath or fresh air!! Rebecca has done a great job from day one helping us navigate our possibilities. She was able to save us a ton of money and even help our daughter get her own policy. Thanks for taking care of us!
Very responsive and puts forth the time and effort to find the best policy for your money.
I wish I could give Northland Independent Insurance Group more than five stars. Leon has been fantastic to work with! He has found us great rates for our home, auto and RV insurance and provides EXCELLENT customer service. When he says hes going to check back in with me in 2 weeks, or 6 months, or a year, he does! You cant find that kind of service anymore. I highly recommend Northland Independent Insurance Group.
NIIG has been very reliable for me; responsible for all my vehicles as well as my home. They have been helpful and prompt with claims, and always get me the lowest rates possible. I recommend them highly.
The entire team at Northland Group is great, always helpful, fast and easy! So glad these folks are our insurance agent!
Diane Smith with Northland Insurance Group has been such a wonderful agent for years! Always quick to take care of me whatever my needs are and in today’s world that means a lot. ❤️
Have been with Leon for more than a few years now. Always looking out for better coverage for Home and Auto.
Have always been available and ready to help. Have always gotten the job done
The folks here are great to work with! Rebecca Walker has always responded quickly to my questions and concerns. When I’ve had life changes (new car, marriage, new house, etc.) she’s been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend this agency – I’ve been with them for a long time and have been very happy with their service! Northland Independent Insurance Group will have my business indefinitely.
Diane Smith is the best agent ever! She is always courteous, professional and goes above and beyond to meet my needs.
Always there when needed and providing great service, products, and affordability with integrity
Rebecca and Leon have been the best! Both professional and just good people to know. Saved a ton of money!
Rebecca and Leon are great to work with. Very responsive and they are always looking out for their customers. Would highly recommendthem to anyone.
Northland Insurance Group is always providing top-notch customer service!
Wonderful staff who have saved me a lot helping find the lowest rates. Very personal and very responsive.
I have been with Northland Independent for over 10 years. Beyond the great overall value, I absolutely love how responsive they are when I have questions, and they honor my preference to communicate by email as much as possible.
When we moved to the area from Georgia, Northland was great at helping us find the home owners insurance we needed. When that cost shot up suddenly, Northland, and specifically Rebecca was fantastic at finding us both home owners and car insurance that fit our need and our budget!
The best insurance experience ever!! Great job!!
This agency has been great to work with
I wouldn’t go anywhere else for my insurance needs!
Ive been with them for home and auto a couple of years and Dianes attention to customer service is what keeps me here. Her response time is always prompt, follow up on any and everything is stellar, and she really goes to bat with the insurance companies on behalf of her customer. Thats unheard of these days! Being in customer service for 35 years these words arent offered lightly. Shes the best agent I’ve ever had!
Great service and friendly
I worked with Rebecca who was always quick to respond and gave me good advice when problems did arise. Working with here was like having my own private insurance valet. She helped me find what worked best for my family, walked me through my insurance claims, and let me know the best actions to take regarding my policies. If the company wants to relocate with me, Id be happy to take them along.
Leon is the bumdiggity
Ive gone through Northland Independent for several years, at least 6, and would not consider switching at this point. Leon (whom Ive only ever dealt with on the phone) is awesome! I not only feel like he is always looking to save us money on our policies and get us the best coverage, but he is super pleasant and prompt. I have from time to time gotten quotes from other agents to compare where we are at and we are always quoted hundreds more. Questions that I have about our policies are always answered immediately, I have always felt like a top priority. To say Im pleased is an understatement.
Ive been with them since 2015. They helped me out when all other insurance wanted to jack up their price for a first timer like me. They sat me down and go through each policy with me. I have no idea how insurance works. I mean, I just know the law says you need one to drive and also it pays for your car when it gets into a accident. But with the help of Northland Insurance group I was able to understand the details and how much savings I could make by picking the right one. They even go through some other insurance that are not theirs just to see if I could be covered more with less payments. Basically what Iam trying to say is, They are the best and honest people Ive ever work with.
Rebecca went above and beyond to find the best and most affordable insurance for my family,especially having a teenage driver and a getting another one soon! She listened to our wants and needs and was very attentive when dealing with all of our insurance needs! I felt like I was talking to a friend ! Northland Independent Insurance Group is definitely my choice!
Ive gotten my auto insurance with Rebecca Walker at Northland for 4 or 5 years now and shes always been incredible to work with. Like clockwork I call her every six months and she never makes me feel like Im a hassle. More importantly though I get the sense that she genuinely cares about my needs, which means more to me than anything else. If youre not at least calling her for a quote youre doing yourself a tremendous disservice. I cannot recommend her enough!
Highly recommend. Easy to work with, quick responses. I worked with Rebecca Walker, and she has been nothing but wonderful. She helped me find new insurance providers when I relocated to KC from Iowa, and a year later she helped me with insurance for my new home! She found us an amazing deal TWICE. Seriously, shes the best!
Wonderful to work with Rebecca or Diane! Prompt, efficient and friendly!!
My wife and I have been clients of Northland Independent Group for just over 6 months now. I did a lot of research before selecting an insurance provider (Allied) for home and auto and Northland Independent Group was very helpful in selecting a company and policy that met my needs. The coverage is great and the price is better than any other I was quoted by competitors. I had to file a homeowners claims (hail storm) just 2 months after having the policy and the adjustor came out very quickly and released a check to us immediately. I would highly recommend Rebecca and her partner at Northland Independent Group as they are both very knowledgeable and personable people which made my choice very easy.
I just got onboard with Northland Independent Group and they have the nicest staff and the best customer service skills!! I have been going through Rebecca and she has helped me out so much with the problems that i have had trying to login to the Progressive website and she got them all fixes for me after days and mutipe phone calls to them and with all of us!! I would highly reccomend this group to anyone needing insurance!!
Very rude and not very knowledgeable on business insurance.
Been with Northland for close to 10 years now, always been very happy with them. Their proactive reviews of my policies and have saved me a fair amount of money. Always has good advice, with the research and experiance to back it up.