I used Clean Earth Environmental for a routine septic system service and pump. Communication was excellent and I was able to schedule an appointment within a week of my first contact. Gary and Tanner arrived as scheduled shortly after I received a phone call from dispatch telling me they were on the way. Both Gary and Tanner were very professional and friendly. They didnt mind at all that I wanted to see how they went about the cleaning and service and explained every step they took in locating my system access point and subsequent evacuation and cleaning. They also explained why I might want to add a riser to the access point to make future maintenance access easier. Excellent suggestion, for which I have placed an order with Clean Earth to install. Great customer service from Clean Earth, Gary and Tanner. Thanks to all.**UPDATE** Another great experience with Clean Earth. Ray arrived early to install the riser I had ordered the previous day. After explaining the process and answering a couple of my questions Ray set to work on the installation. A short time later the installation was complete, a minor landscape challenge was overcome and the site looked like no one was ever there! On time, on budget and nicely done. Thanks again.
Clean Earth has taken care of my septic system needs for more than a decade. The techs that come out are knowledgable and explain what is going on. Their last visit saved me hundreds if not thousands of dollars. They used great remote sensing techniques and showed me the results. Very well done!
Clean Earth Environmental is amazing. Our septic tank was full and backing up the system. I had called eighteen places to find someone who could pump my tank as soon as possible.After talking with Christy on the phone, she had me set up with an appointment that afternoon. She called me when the technicians were on their way and what time to expect them. Very professional and helpful. The technicians, Gary and Tanner, arrived right on schedule. Again very professional greeting, evaluated the area and set everything up. They took the time to pump, rinse, scrape and inspect my septic tank. From arrival to departure it took one hour. Very happy with their services and would highly recommend them. Thank you again Christy for getting me scheduled same day, and thank you again to Gary and Tanner for their service. Highly recommend Clean Earth Environmental.
We used Clean Earth for septic pumping. They were extremely responsive and even arrived early. The lead technician Ray was wonderful. We didnt know the exact location of the tank which was a challenge but the guys found it. Both Ray and the other tech were professional, knowledgeable and great to work with. I would use them again and have no hesitation in recommending them.
Gary did a great job and was very quick. He was also informative about what he was doing. I dont know a lot about our septic system and he was very helpful to make sure we keep it well maintained. Will definitely be using them for future business.
Gary was very professional and did a great job! He was very friendly and offered me great suggestions how to make this easier the next time.
Raymond and Tanner did a great job installing a double clean out. Both were courteous and profesionalThe job was done on time and they cleaned up to make it look like it never even happened.Thank You for a Job Well Done
Very friendly and knowledgeable. Great mannerisms. Would use them in the future
Pumped our septic system!! Very timely and thorough! Will def use again.
CJ cleaned my septic system and did a great job. Very professional and courteous. Got done quickly and couldn’t even tell he was here.Thanks
We set up annual septic tank cleaning several years ago. They call every year to schedule so we dont have to worry about it. Their office staff and field team members are always professional and friendly.
Technician was great. He took time before getting started to answer lingering question. He listened took notes was quick and tidy. Extremely happy and would highly recommend
The guy who came out (Ray) was quick and got there on time. He was friendly and insightful. He made sure the job got done the right way, and made sure to be thorough, unlike the last people who had pumped it last time. Overall a very nice guy who did a great job.
Gary was awesome! He came on a holiday weekend, was very professional and took the time to talk with my wife and I. Gary was willing to listen and give us some advice even on a busy holiday weekend. I know if I were him I would rather not be working but he never gave that impression. I would definitely recommend Clean Earth! Thank you Gary!
Tanner and Jeff did a great job. They were professional and completed the job efficiently. Would highly recommend clean earth for septic tank pump.
I had an extreme emergency with my drain field not working and the septic water coming back through the pipe so of course this happened at 5pm on a Saturday. This company was extremely responsive to my emergency and showed up about an hour after I called. The price was much more affordable for this emergency then I expected. Our technician was Jeff and he was also very professional and helpful.
I had my septic cleaned and drain field switched. I received a call about 20 mins before arrival. Taner and Jeff found the lid, cleaned and explained their findings and next steps. Both were nice guys and the cost was excellent.
About 3 wks ago my dad and I took over as the contact people for our clubs rental hall. We didnt have any back logs of services and did not realize that just before our 3d event weekend, our septic was full. Beyond full. It was plugged. We had just done some low maintenance the Tuesday prior, flushed and cleaned all the toilets, etc. then at 2:39 p.m. Saturday, I get a call from our renters that the toilets wouldnt flush and the sinks were backing up. My fiance had prior dealings with Clean Earth from some village work so he called and made arrangements. We explained the situation since the renters Wedding reception was to start at 5:00 p.m, we were on limited time. They said they would call in an extra guy to come out. He was there, found the tank, fixed the problem and out of the renters way by 5:00 p.m. Fortunately, we had renters with friends equipt with a sense of humor. Early guests had pictures taken with the septic truck as memorabilia and the party went on without a hitch..well as far as I know! Anyway, our guy and dispatch did a super great job getting what could have been a nightmare resolved. Thank you for caring and making our renters wedding day one to remember for all the right reasons. You could have taken your time and not made things happen but you cared enough to first of all, answer the phone on a Saturday, be prompt and be professional going above and beyond! The pictures with the truck were an added bonus! Thank you again!
Butch and AJ uncovered and pumped my septic tanks. They were both courteous and friendly. They gave me a quote on risers so I don’t have to dig anymore. Ray and helper came this afternoon and installed the risers. Again courteous and friendly.
Our septic system needed to be tested as part of a home inspection. We realized that our tanks were buried under our concrete patio! Ray and Al worked with us to carefully removed two sections of concrete so the patio was still useable and looked fine. They tested the tanks, checked the drain fields and tidied up everything before finishing. They spent the whole afternoon and solved each problem we encountered with thoughtful, creative solutions. I cant thank them enough for making what could have been a disastrous situation into a success.
They cleaned out my septic tank. They did an exceptional job. Technician was professional and I will never use any other company. I would highly recommend this company to anyone.
Clean Earth Environmental came on a weekend emergency call today to pump my septic system. Gary was very courteous, helpful and professional. I felt the price charged for a weekend call was very reasonable and the services performed were very good. I would highly recommend Clean Earth Environmental with no hesitation.
Gary was amazing! He came out after hours on a Saturday and drained our septic system. He was friendly and knowledgeable. He gave us some tips about the septic system that we had no idea about. Definitely going to be using this company for any future septic issues. Thanks again for everything, Gary (truck 74)!
They quoted me an arrival time and called to see if they could come earlier. Gary was super informative and answered all my questions. Was super quick and clean. Needed some extra services and they set them up immediately! 5 stars all the way!Thank you!
Septic system drained! Was quick and easy! Thanks, Gary, for your great work!
Emptied septic tank.These guys were great, I think Ray and CJ. Very professional and thorough. Very impressed with Clean Earth
Jeff did the work. He communicated well and answered all our questions. I would use Clean Earth because of him.
They came out to pump my septic, and were very friendly and professional. They moved quickly and efficiently, and had the entire job done in no time. Even better was it cost way less than I expected!
We needed our septic pumped and had no previous knowledge of how our system even worked. Our technician, Al, was kind and thorough in all his explanations and information. It made a service I’ve been dreading much easier than I ever expected. It was super quick and cost effective! Super pleased with the company and our technician all around and will definitely use them again!
They were extremely professional. They done an extremely good job everything is working absolutely perfect and I’m extremely happy I would recommend them to anybody
They did a great job, the gentleman who emptied the system was friendly and professional. This is the second time I have used them, and highly recommend them
We had the filter on our main tank clog up and back up into the yard (but we didn’t know that was the issue until the service technician looked at it).Not only were the office staff that took our calls amazing, polite, and professional, the service technician was extremely knowledgeable and helpful in answering all our questions and explains how our system works. Our filter was pulled and cleaned, and we had both out tanks pumped and sprayed down. I’d recommend them to anyone who needed service and will be called them when we need our tanks pumped again.
Fast, friendly service. Technician was very knowledgeable. I will recommend Clean Earth whenever I can.
I had my septic drain fields examined.The techs were knowledgeable and efficient.Explained everything and answered questions.
Gary was awesome! He was prompt, knowledgeable and very great to work with…
Very good service.They need to come back and dig up valve.still waiting for some one to come back allso the person that came the first time left me a mess with my carpet. He tour it up not sure what your plans are to make it better but have couch over it for now. Sincerely Rod Sheerin
Ray and John did a great job. They were very knowledgeable & professional. They explained what they were going to do and showed me the problem when they uncovered it. When finished they left the site looking good and all cleaned up. Well done guys. I would definitely recommend Clean Earth and their staff.
Our family has used Clean Earth Environmental since 2010 for all of our septic system maintenance needs. We routinely use this company to have our septic tank cleaned out, and they are always on time, always courteous and always friendly. From the first point of contact, they have a thorough and well rounded customer service team. They ask if we have any concerns regarding septic system, drywell or if we have been having any plumbing issues. When completing the job, they always do a superior job of cleaning out the tank and always do a thorough inspection/check of the tank and system for any issues to ensure there isn’t any impending problems that will come up and catch us by surprise. I would absolutely definitely recommend Clean Earth Environmental service to everyone!
The first company I contacted to clean my septic was not helpful at all. They dug a little bit and told me they refused to do the job because the tank was too deep. So, I contacted Clean Earth Environmental. They sent Will out the next day. He arrived at about 830 AM and was extremely friendly. He had no problem locating the tank and, unlike the previous company, did not hesitate to start digging. He said the depth (about 3 feet) was no issue at all. Within an hour he had the main tank dug out and pumped and was already looking for the second tank, which he discovered had a riser 7 inches underground. All in all, Will worked quickly and efficiently. He had no problem answering any questions I had and showing me how everything worked, and offering tips to make servicing the system faster and easier in the future. I really cannot say enough great things about Will. He is an awesome, friendly guy that is an incredibly intelligent and fast worker. Clean Earth Environmental is an excellent company that is easy to work with, extremely professional, and very helpful. I am very happy the previous company I was going to have do my septic bailed on me because it was too hard of a job for them otherwise I would not have found this awesome company with awesome, hardworking employees like Will. I cannot recommend them enough. If you need your septic pumped or any work for that matter USE CLEAN EARTH ENVIRONMENTAL and ask for Will. You definitely wont be disappointed with the quality of service they provide.
Did excellent job of pumping septic tank and taking measurements for new cap for septic tank. Very knowledgeable about septic system.
CJ and Ray had great customer service and got the job done!!! Would definitely recommend this team to anyone!!!
Pump sewer system did a fine job and explain information well!
Inspected drain field of septic system. Was quick and smooth. Appreciated the immediate feedback on its status.
Clean Earth responded within a few hours of my call about our septic system. Office staff was polite and friendly. John did an excellent job communicating with us and explaining our system. Would highly recommend!
Gary was the technician that performed the septic pumping service. I am pleased in every way with this company and technician. Would definitely recommend for anyone needing this service.
I contracted with them to find my sewer and empty the tank. I provided a map that was on file from the health department From the last time it had been emptied. Once he located the tank, He said it couldnt be emptied Without Drilling a hole in the tank and installing a riser and there was no way to empty it. I asked why they couldnt just lift the tank lid off And he called the manager of the company and they said they dont do that because the risk is too much of damaging the septic tank. So I paid $123 to have a hole dug but nothing done.The service technician who came out was very professional and very apologetic that he wasnt able to empty the tank. He did the best he could to fill back the garden area that had been dug up. I was told they wouldnt be able to have someone come out and install a riser for a couple weeks. When I called the company to get aa quote, they said someone would have to call me back.
Will and Rob came out we had four feet of snow from our parking lot piled on top of the septic lid, they were patient while we got the snow removed.Then got the septic emptied. They also told us due to the back flow we shouldHave line cleaned out and it would work better. Nice guys got job done and had good communication.Martin RLoves Furniture in Portage
We had our septic tank pumped and we were very happy with Gary and Butch, professional and worked hard to provide an efficient and thorough job. Would highly recommend Clean Earth!
Same day service. Very much appreciated
Very quick in getting me scheduled for services. Had my septic system pumped. Jeff kept in constant contact with me and answered all my questions. He was very nice as were the staff that answer the phone and do the scheduling. Will definitely use Clean Earth again when the time comes.
Ray, the technician, arrived in a timely manner. He was very professional and thorough, with a friendly and positive attitude. He actually provide a mini class on “septic systems-101”. I would highly recommend CEE for all your septic cleaning and any related issues.
I scheduled appointment to have our septic pumped today. Ray & CJ arrived promptly. My husband has always handled this but recently became incapacitated. Ray took the time to explain how and when to change the diverter from one drain field to the second drain field. He was very patient and answered all my questions. During the pumping we got a down pour of rain. These men were soaked. They continued working and even shut my outside faucet off for me when they were all done which was a distance away from the septic tank. Thank you Ray and CJ for this pleasant and educational experience!
Very nice people, did a great job and cleaned the job site when done.
We had a blockage in our main line that backed up into the house. I called Clean Earth and they were out that morning. Josh was very helpful and made quick work of our problem. The best part was the price. Even though it was a weekend I thought the price was extremely fair. I will definitely use them again.
I had my septic system inspected by Ray Lockmiller. He did a thorough inspections and did an excellent job of explaining what he was doing, what his findings were, and what steps I should take next.
We had routine septic pumping done. Tanner and Gary were on time, professional, and taught me about some do’s and don’ts of septic maintenance. Made a gross process easy and educational :-)
We have used this company twice to maintain our septic system. The technician both times was nice and their trucks clean. The ladies who schedule are knowledgeable and professional.
Very professional, friendly service, and excellent job on emptying septic tank. Will definitely use again in the future.
William and Robert arrived on time with a great attitude and a professional manner. They also gave me future advice so I wouldnt have to go through all this stress again! All in all really great guys that made a stressful situation not stressful at all. Clean Earth Environmental has my business for life! 10/10
Clean Earth Environmental stands behind their work and does the right thing for their customers. Fast, friendly, and professional experiences with them. 10/10 would recommend. We use them for (3) properties and they always do a great job.
Cut concrete driveway and excavated down to sewer line. Found pipe to be separated at joint. Ran water jet in both directions. Connected pipe and added clean out. Refilled soil and reused some of the cutout concrete. They did a very good job.
They were extremely responsive when we needed our septic pumped on the day after New Year (Saturday). Johnathan was early, very professional and did a great job. For a Saturday, the cost was very reasonable. I would definitely recommend them.
Al came out and pumped our septic and was great. The company sent a text with a photo of who was going to be here and everything was timely and professional 😊 definitely recommend clean earth.
Timely, good mannered, professional.
Great service! Was able to come out soon after I called. Very polite and friendly.
Wonderful experience with their technician William. Very polite and knowledgeable, answered any questions I had. Did a great job from start to finish. I will definitely be referring friends to this company. Thanks again!
We used Clean Earth Environment for routine Septic Tank maintenance. They were on time, professional and courteous. Would use them again and recommend them!
The two gentlemen were very friendly and explained everything thoroughly.
Very friendly and competent service.
They have pumped the septic at two of my properties in the last year, each time they have done a very good job. They take time to explain any preventative measures that can be done to keep things working correctly.
Excellent customer service, Gary provided good information about my system and how I can maintain it.
They pumped my septic tank . The service man was nice and did a good job.
Had septic tanks cleaned. Gary and Rick were great, learned a lot about the system and what warning signs to keep a look out for to avoid a backup. I would strongly recommend using there services!
Had a wonderful man named John come out. He was very professional, took the time to answer all the questions we had, and gave us lots of information for good maintenance.
Will (our technician) came out earlier than we expected which was very beneficial to a mom with two young kids! He helped explain everything to help me better understand our septic tank and the proper care for it. He was so friendly and knowledgeable. I will be recommending this company to everyone!
John came out and was great. Very professional and helpful. They also offer a military discount.
Technician Jeff came to pump out the septic. Was courteous and very helpful. Took time to answer all my questions. Would definitely use Clean Earth Environmental again!
Will and Tyler both did a great job. They were able to come out the same day to repair our clogged septic system. They were both very professional and would definitely call them again in the future.
Fantastic job completed! William emptied our septic tank and found and removed clog. Very professional and knowledgeable. Very reasonably priced.
We had a frozen sewer drain line at our rental on a Friday evening in freezing weather. The crew responded quickly, were very professional and got our sewer thawed and running clear. They also gave me some advice on how to keep it from reoccurring. I hope I dont ever have this problem again, but if I do Ill be calling them first.
Awesome job. The job was completed timely, professionally, and with great customer service. It’s nice to know things were done right, and to again, have confident our septic will work properly.
This was as good as it gets.....needed service call 2 days ago and got it done.Guys were on time professional and cost was what they told me.Highly recommend them.
Ray my service technician was very professional and very helpful N did a great job he helped evaluate trouble with the system as well as went above and beyond as far as emptying my septic system and explaining the system to me in detail highly recommend the service and definitely recommend Ray
Ray was our service tech and he was knowledgeable, kind and professional. He answered any questions and gave advice on what to do to maintain our system.
Fantastic service all around. Service representative presented professional and informative. Recommend
I called Clean Earth to come out and pump my septic system. Everyone I encountered from the office staff to the technicians who did the work was great. William and Nikki arrived at my home ahead of schedule but checked with me first to make sure their early arrival wold be ok. They were both very friendly, professional and extremely knowledgeable. They happily answered all my questions and applied a discount coupon to my bill that I didn’t even know was available. I highly recommend Clean Earth.
Clean Earth did a routine septic tank cleaning. John was very professional and prompt. He gave me an evaluation of the system that showed things were working properly. I also appreciated the phone call from Kim to let me know when John was on the way. Price was very competitive. All in all, a great experience.
We were having issues with our plumbing/septic tank so we had Clean Earth come out to empty the septic tank and investigate the issue. Our technician, Al, was great! He was very friendly, informative, and helpful. We appreciate your service! Thank you!!
The representative I spoke with on the phone to set up the service was incredibly knowledgable about the process. We were having our septic tanks pumped. The service man was friendly and helpful. It was a little pricey but we have large tanks and it took him awhile to find them. We will definitely use them in the future!
We called Clean Earth Environmental to service our septic system. It was easy to set up the appointment and they texted me the name and picture of the person who would come to the house. He was very friendly and efficient. We were very pleased with the service we received and would definitely recommend them to others.
The service was for septic cleaning. This is the first time as a home owner calling for this service, and I don’t plan on going anywhere else. My experience from phone call to communicating with the service crew was excellent.When the crew arrived, there was going to be some difficulty getting up the long driveway. I had expected them to let me know they weren’t going to be able to provide the service any longer, but the crew and their leadership were persistent and found a way to get the job done.The attitude of the service crew was pleasant and upbeat. They were very knowledgeable and gave me detailed feedback on the state of our septic system that has helped me understand it better. They also found a coupon that could be applied to this service call and wrapping up payment for the service was no hassle at all.I am overall very impressed. I seldom experience this kind of customer service in restaurants any longer. They went “above and beyond” and I really felt like a valued customer. Today was a refreshing experience with Clean Earth Environmental Contracting Services.
Customer service was very good. The technician explained what he was doing, and the follow up was great. The rap from the company called me and explained everything. I probably would do business with them again.
Technician was preston, he has to be one of your finest employees. Just a perfect experience. From his prompt and ontime arrival, to his clean,professional, and handsome appearance. Preston did an amazing job cleaning our septic tank and answering any questions we had.He also went out of his way to inform us of how our system works. He was extremely efficient, and made sure the area was clean and properly secured, before leaving. Unbelievably satisfied with the job done and customer service, will definitely use clean earth again for any future services. Hopefully this makes it to management, on what a fine employee, and representative of clean earth that Preston is. Thanks for the great service preformed
Called on a Monday for a septic flush. Had an appointment available next day. Showed up early with advance notice and completed job in a timely matter. John was professional, educated and friendly and let me know what I could do to keep my system lasting for years.
Septic tank cleaning ... Awesome experience ...from making the appointment ... Very customer centric scheduler, to the cleaning! The technician was great, very polite, respectful and professional.Obvious he knew his job and completed with any issues. I was impressed he was out the tank after cleaning. The last company we used was not friendly did not easy out tank.Would highly recommend this company .
Al was awesome. He gave me all the necessary advice to take care of our septic system. Great service and highly recommend ✔️
Thought we had an emergency, didnt but thankfully, this company was able to come out same day and even got here early! The service was great. I will use them for all of my future needs.
We had our septic system drained. This was our first experience having our tank drained since moving into this home. The person in the office was super helpful. The tech was on time and also answered all of my husband’s questions. Will be using again in the future
My tech Johnathan was amazing. Was polite, fast and very helpful. Very happy and will use this company next time I need my septic pumped.
Ray came out to pump my septic tanks walked me through every step of what he was doing was absolutely thorough and very professional