Gary and Kim are amazing. I went here because my coworkers recommended them and Im glad I did. I just moved to the area and needed a new nail shop to go to. The establishment was clean and cute. Booking an appointment was easy and they were on time. I did not have to wait at all for my service to begin. It was very relaxing and Gary and Kim are funny and definitely make you feel comfortable. I love my nails and definitely plan to be a regular here.
This is my third time coming to Luminous Nails. And the first 4 times I had a wonderful experience. Id never had their pedicures, but I knew my sister wanted one, so I recommended her to there. I also my self went and got some Acrylics (which they insist is gel, but its obviously monomer and powder).So to start off, the place itself was super packed, even though I had originally made an appointment. Im used to waiting a little time, as I know staff is kind of tight. Right as me and my sister walked in the door. We were shouted at, by the owner (Don?) Which was more than rude. But I understood that he was busy, so decided to ignore it. My sister got her pedicure started right away. And then I personally waited a bit more. He was constantly bombarded by phone calls, and he took each one, and proceeded to have conversations with other customers hes known longer. Which once again was fine.When it came time for him to put the acrylic on, he did it quick and with ease. And just a bit too quickly, that the acrylic is where he did a sloppy job with the gel. There are also bubbles in the gel nails because none of the people that work there. I had to go home a reshape some nails, and file out my nail bed more. Like seriously? Just do better. Its not hard to say no to extra business, especially if it is rushing you to do poorly on your customers.Now for my sisters toes, she liked what they did, the only issue is, the second day, the topcoat on the polish is rolling off? Not sure what the hell is even wrong with that???Also, acrylic is acrylic even if its gel acrylic. They need to let people know they do NOT offer dip gel, or builder gel. Or gel in a pot. It.is.acrylic.
We came in our appointment was on time. The owners were delightful. They had their daughter in the shop and it was very nice to watch them interact with each other. My nails and toes were done beautifully. I wish I could give this place 6 stars thats just how amazing they are!!
The owners, Gary and Kim, run a great salon. All the technicians provide high quality service, paying attention to the details. My favorite is the sea salt pedicure done by Wee. He does a wonderful foot and lower leg massage.
This was my first time here and they are amazing. Loved how friendly and open they were to taking me last minute especially bc I’m a full time working mama. I’d highly recommend them. Love how myNails turned out also!!!! Thank you so much!
I finally found somewhere that can do a set of nails perfectly! They are not chunky and the shape is absolutely perfect. Always kind and my nails end up lasting 3 weeks. It took me years to find a place I know that will do a good job consistently. So grateful to have found them!
They have to be using MMA. I have racked **my brain and every cosmetology resource I have (Im a licensed cosmetologist) and cannot come up with any other reason for this. I got acrylics about a month ago here, i tried filing and soaking for 30 mins at a time and could not get through the product. As the product lifts and cracks off my nails it reveals soft and flaky nail underneath.The product was not properly adhered to the nail and i got greenies under one of my fingers. I take great care to keep my nails healthy and they are now irritated, weak, and destroyed.Please do yourself a favor and look up the difference between methyl methacrylate (MMA) and ethyl methacrylate (EMA) acrylics; MMA is much cheaper but dangerous to use on nails. It can cause chemical burns on the skin and can cause permanent damage to your nail matrix. Its been illegal to use since the 70s because of the hazards!The attached pics show what my nails look like after the product cracked off. I cannot get the rest of it off so Ive been waiting for it to grow but it is literally eating my nails off.
This was my first time getting acrylics and I’m glad I chose this place! They are super friendly and made it a great experience. My nails look amazing; I definitely recommend!
This place is absolutely amazing one of the best places Ive gone to so far its its very local for me and they are really nice and kind and they try their absolute best in spend their time making each and every nail look perfect Ive never had a bad experience here and I hope to never have one these are the nails that I just got done and they were kind enough to not only fix any mistakes that I made or they made but I was a little short on cash and they didnt take my American Express card so he literally just told me that I could pay it back the next time I came which is really cool of him and theyre all very nice.
Owners work there. They take the necessary precautions for everyones safety. I cannot say enough positive things about the quality of their work. My entire family uses them.
The best nail salon I have been to in Michigan. The staff is amazing at making sure their customers are provided the best service and have a relaxing experience. If you ever have any issue they a quick to resolve the problem. I would never go anywhere else.Note: I have only ever received the top pedicure package as well as shellac manicures.
GREAT place, very clean. FRIENDLY informative staff!
The staff were attentive, thorough, and meticulous when it comes to attention to detail and customer satisfaction! Highly recommend!
Gary and Kim are the best! This is our favorite place to go and they are wonderful with my 8 yr old!
Extremely clean and professional, wide variety of colors and they are truly kind people.
Always super sweet and does a fabulous job! Thank you Gary & Kim ❣
Love everything about Luminous Nails. Very friendly staff. My nails are the best Ive ever had. Prices very reasonable. Very personable. Will be back
I love this place. They take the time and truly love what they do. Theyre pain is nails and making the best experience for their clients. These are my ombre nails from the beginning of the week. How cute!? Say hello to their small staff, Gary, Kim, Wi, and Dal. You will be glad you did.
Always pleasant, professional service.
Love Luminous Nails.. been here a few times and theyve done a great job. They were all very friendly & welcoming. And the price is great for such quality work. Only thing I dont like is you cant leave a tip on the card so you need to bring cash, but thats not on the employees 🤷♀️
Always a good experience owners are very nice people.
They are very professional. They are very nice, prepared, hospitality, clean, nice music.I Felt very comfortable there. I would definitely recommend this place
Very friendly, professional, relaxing & skilled. I absolutely love my nails, they’re shaped properly & are beautiful. Also I have never had anyone give such a careful/delicate pedicure & my feet are smooth as butter! Definitely the best nail shop in the Portage/ Kalamazoo area.
Staff is very generous and kind. Definitely the heart of the place. I have been looking for a sunday salon, and this is it! Would recommend.
Had my 1st pedicure here yesterday, walked in on a whim and was able to get right in! Absolutely great service and a wonderful pedicure. I got the sea salt scrub pedicure and my feet and legs are soft and smooth. Great selection of polish, I had a hard time picking a color. The staff is super friendly and great at what they do. Prices are very reasonable, I will be going back regularly!
We came in and he said they don’t do walk-ins and we can only get service if we have an appointment. the place was empty... i looked up the website and it said they do walk-ins... seems a little weird. he even looked like he was lying.
First time ever visiting this nail salon - they were the closest salon open on a Sunday near me. Extremely wonderful experience! The staff was friendly, courteous, professional and kind. All my concerns and questions about my manicure were discussed with me prior to any service starting. I am very happy with my service, how my nails look, the experience, cleanliness of the salon and wonderful Christmas music! I will definitely be back again! If you live in the area this nail salon is a must visit.
A very nice and clean salon with a really professional look to it. The chairs were all new and modern and had a great massage selection. My nail technician was very polite and took great care and detail with my pedicure. The prices are reasonable and had a huge selection of nail Polish. It was a nice day and the door was open so the salon didnt have that heavy chemical smell to it. I would definitely go here again and recommend it.
Love this place! Kim and Gary are great owners and the service is second to none!😁
Always nice to visit Gary and Kim. My nails always look great!
They definitely took their time and did a wonderful job on my pedicure.
This is a CANT MISS nail salon! They are phenomenal at what they do! They go out of their way, to make people feel at home & like family! We were blown away, with their gracious hospitality! I wish I could give 10 stars...honestly!
Awesome staff. We felt very safe. Will definitely be going again.
Nice clean and very friendly
Had the best pedicure that I have ever had here. I got the one with paraffin wrap, hot stone massage, and moisturizing mask and it was amazing. They took their time and the massage was amazing. I also had a Shellac manicure and my daughter had a fill with coffin shaped nails and her nails look great. Staff is very friendly and everything was clean. Highly recommend!
I have been to SO many nail salons in my life and multiple here in the kalamazoo/Portage area. This is honestly the BEST pedicure I have ever gotten. Hands down. Not to mention the salon was very, very clean, and the receptionist and nail technicians were SO nice, Kim and Mike both worked on me. Their attention to detail is unmatched! The complementary bottle of water was great and the massage chair was amazing, the controls are built into the arm which was convenient - so comfortable! Will recommend Luminous Nails again and again!
I decided to come to Luminous Nails after seeing all the other positive reviews and I was not disappointed! The nail salon itself was very quaint and simple, they also had lots of color selections and intricate design options which I loved! They are very friendly and take pride in the work they do. I don’t have to wait long and I am always happy with my nails. They definitely have a long time customer.
Best manicure and pedicure I have ever had. Kim does a great job. It lasts me 3 weeks. I love her attention to every detail. Nice relaxing atmosphere. Very friendly people. Love it!
Best pedicure I’ve ever had!!
This place is amazing! They are so friendly, and take their time with you. This pedicure was OUT OF THIS WORLD! I’d give more stars if I could! Thank you guys!
Big fan of this place! Its very clean and bright inside. They actually care about their customers and will take their time to make sure youre happy with the end results. They do a great job at reasonable prices for the services. I have a feeling this will be my go-to nail salon from now on :)
Amazing service! Very sweet people 💅💕
I love this place! I took my sister to get her nails done for her birthday and I’ve never met a nicer and more personable staff than the people at luminous nails. They did a great job on her nails and she’s so happy, I will definitely be coming back in the future!
Couldnt do my first two designs, ended up going with a basic line across my nails and they arent even or straight
A friend had told me about luminous nails and my mom and I had such a wonderful time. Gary and Kim are so kind and make sure their customers are well taken care of. Im very happy for the service we got and Ill be sure to tell my friends too! Will definitely be back next time!
Very nice, great Mani and pedí. Tips have to be paid in cash!!
They got me right in, even though they were booked for the day. Very clean and they did a wonderful job! Will definitely be back.
Fast and courteous service! This place is out of the way but super easy to get to. Was seen immediately and they did a great job.
Expensive, however if the spa is an occasional treat for you, this is the perfect place! Definitely my favorite in the area when I can afford it. Everyone there is super nice, and the place is beautiful!
I went in for a pedicure and was treated to a relaxing and professional service that left me with beautifully soft feet and groomed nails. I had to wait a few minutes, but it was worth it. Kim gave me a wonderful foot and leg massage. She didnt rush me in and out and let me know she appreciated my business. I will definately be back and would recommend Luminous Nails to anyone who likes to be pampered!
Costumer service is outstanding! Very personable staff. I would prefer going here than anywhere else!
After a long time, found a place where I can go for all my beauty needs! The lady who did my nails was really gentle and she answered all of the requests i had. The prices are completely worth it. They have so much talent and that is why I keep going back to them.
I am very particular on my manicures. The woman who did my nails last time I visited was amazing. The care, detail, and pride she has in her work was impressive. My nails look beautiful!
I have driven 45 minutes to another salon for two years. I just found Luminous Nails. The man that did my nails was absolutely awesome. No more long drives for me. I am definitely devoted to Luminous Nails. Tha k you!
It was absolutely wonderful I went there for my birthday and the nails turned out gorgeous. I couldnt ask for better plus the nails stayed on for almost 4 weeks.
Best pedicure ever. Overall, a super experience with friendly and courteous staff in a clean and welcoming atmosphere. Kim is great.
Fantastic experience today. I had a pedicure and it was great. I will be back!
My daughter and I went in to get our nails done at Luminous Nails. It was our first visit. Kim and Gary were wonderful, welcoming, professional and our nails look great! I will definitely be back!!
Love Kim and Gary! My nails always look fabulous no matter who does them!! I wont go any where else!
Great experience! The salon is clean, employees are friendly and their work is excellent! Highly recommend
I absolutely love Gary and Kim. If you want excellent service w beautiful people as well you MUST come here !
LOVE this place! Gary and Kim are amazing people and do so very much to take of their salon and even more, their customers. Theyve become like family to me. ❤❤❤❤
I will never go anywhere else to get my nails done! Gary and Kim are amazing and so is the salon! Very relaxing atmosphere and superb customer service.
They did a quick, professional, good job with acrylic nail polish. It was fairly busy so I would make an appointment next time (I just walked in).
I followed my favorite tech to this salon and Ive been really happy.The environment is so relaxed and fun. They never seem rushed the way nail salons can, yet they always run on time. Lots of time to talk and laugh.My shellac has lasted much longer than it ever has before. Im usually pealing them a few days before I hit 2 weeks. Since Ive started at this salon I actually forget that Im due to come in.Their products are always in good condition and the facility is very clean.
They are beyond friendly and work so hard to make your experience the best. Nails are amazing, and the price is great too.
This place is the best that Ive been to. Very friendly,and they definitely take their time! 😍
Totally worth it! My nails are beautiful and the pedicures feel amazing!!! Definitely 5 stars and would recommend to come here! Comfortable environment and worth the money.
Love this place. Nails always look great and the owners are awsome
They dont listen as close as we would like.
Clean, friendly and reasonable prices. They did a great job.
Everyone is so friendly!!! First time going and Gary did an excellent job! Definetly coming back!
They were absolutely amazing, my nails/feet look and feel wonderful!
Attention to detail, appointments kept, only get my nails done here!
Great business, friendly and efficient, get nails done every three to four weeks.
Hands down best pedicure around!!
Very great extra friendly place.I love these people and they do an excellent job.very meticulous family owned place
Great service and affordable prices!
Thanks Gary two weeks strong and they still look great. Be back to see you soon.
Staff was so friendly and kind. Very welcoming.
Great pedi, owners very nice, I have been before and will go back again for sure 💅
Very very rude!!!
Love it here!!! Owners are very accommodating!!! Pedicures are great!! I Love Kim!!
Great people, wonderful job on fixing a awful nail job from somewhere else!
Friendly, lovely people and great service!
Love kim she is amazing
Such a friendly and welcoming place!!
Love Gary!
Super friendly!