Does not treat people right.... People over the phone who try to act hard but should really focus on running a business... but I guess its too late this one is already in the hole. DONT EVER USE THIS PLACE
My Dodge Ram was running very badly and being over three hours from home and towing a fifth wheel, I was in need of help. I was given an appointment early the following day, the problem was analyzed very quickly and a repair part found an hour away. They quickly got the part and made the repair. I was underway by 3:00.I greatly appreciate the helpful, attentive, and pleasant service I received.Jim Pierce.
They are listed in nttsbreakdown.com as a company that helps trucking companies, I called them to have an issue fixed on my trailer, they will pick up the phone and hang up on me when I stared talking, they did this multiple times, what a shame, they should be delisted from the trucking directory, very rude people do not use
Had a head pipe leak that needed a weld . Not a part,Dan and his help jumped right on it and fixed me up. Ford V-10 gas class A motor home, 500 miles from home. It’s aggravating, and expensive, but ya know, ya just can’t let it ruin the moment. Really appreciate their help!! Rick Atkinson.
DO NOT Waste your time these people will lie to you and tell you they have the parts they need to fix then waste 4 hours of your time only to turn around and tell you they need $2,000 for a $400 part. When you question that they will call you names and tell you F-off real classy folks
Worst service in MI. Do not ever use them... and clearly by all the other bad reviews you should stay away from them
Fast and Dependable, 5 Stars +.
Dan and the whole Homrichs team really helped out CEVA Freight Canada Corp. after we had a driver jackknife on the I-94 WB MM 77. They got the job done, they even drove our driver to the hospital. they sent us a very detailed report with pictures to help process the claim. tough, fair, and straightforward. Thank you.
Very rude and disrespectful little girl that answers the phone. No business mannerism what do ever!!!!
The guys at Homrich’s Garage are absolutely stellar!! I’m a solo female traveller from Canada and my RV broke down on the road. Every single mechanics shop in the area declined working on my RV but the guys at Homrich’s went above and beyond!!I had the attention of a team of mechanics helping me make a game plan to get me back on the road. I feel confident in the work they did and appreciate how involved I was in the process of completing the repair start to finish!Fair prices, friendly, great communication and very accommodating!!Thanks Homrich’s!!
A Truck Drivers Dream efficient service by competent and friendly technicians! Im pretty sure theres not much this company hasnt seen as they are prepared to be there when we need them!
Charged $397 for a lock out. Less than 10 minutes.Never, ever use these crooks!
Day or night they’ve helped me get back on the road A+
Did not pay. Worked with the guy a short period of time. Very immature still havent received my check. Doesnt treat people right money hungry guy. Worse personality Ive met in a long time!!
Blew two tires and had one bad one on the side of 69 Called and Dalton came out to help and got them fixed in good time. Got back down the road and had additional problems, called him again, and he came right back to help with those mechanical issues too. Cant thank him enough. Great guy and great service. Thanks for getting my semi and business back on the road. 5 stars. Shelly. R&M Family Feeds.
Made an appoint for Tuesday at 8 am. No one asked for my name or number. Dropped off my truck the night before. Called first thing in morning and I had to ask them if they want my name and phone number. After not hearing from them at all by Wednesday afternoon nor did it look like the truck was ever moved. We went to go pick up the truck around 3:45 pm and the office door was locked (open 8am - 5pm). After going through the bays finally found an office assistant, whom barely acknowledge us and went to take a phone call. Finally someone came out and basically said they hadn’t looked at it. We got the truck key and left. Definitely seemed they didn’t want our business. Would not recommend as they don’t care about new customers.
Dana called them for a trailer tire repair, since I dont own the trailer. Im sitting at Speedway in the lot ON PAVEMENT, just West of Kalamazoo, they told Dana an hour......Dana just informed me they backed out after waiting over an hour. Its an easy tire repair easy money too. In a truck parking lot. Dana has over 70 terminals, thousands of tanks..nice for your reputation to back out on a Dana call. They pay the after hours rate too, no NETWORK garages with them. My after hours with Dana are quick to answer,call me,communication is great, spot on any time I have a trailer issue, no matter how late or on weekends!! Homriches.. Ron Dana has 73 companies, been in business since 72 willing to pay going rate and you back out on a Sunday night early eve?? Nice, thats ok my dispatch will find a company that will do the job you BACKED out on!! If I could give no star i would.
The work they did was good and no complaints on cost. They fixed the transmission drive bar. My only issues is response time when they were called after breakdown(not including wait time for prior service call) and dealing with a little rudeness from one of the staff, of which as I was walking back to my semi, he backs up his service vehicle to block me from leaving just to ask if I paid. First off, this same person unblocked my truck the night before. If I wanted to skip out on paying I had a good 12 hours to do so. Second, I already paid the bill as soon as it opened,and he saw me with the receipt stating that it was paid because he was in the garage when I paid it. The rest of the staff was friendly, but the one was kind of rude and went too far out of his way to try to cause tension. I dont know what stereotype or experience he went through, but most of us(I will put it like that) actually believe in paying our bills and dont need to be made to feel like we have to be treated like thugs. Like I said the work was good, most of the staff was friendly, one was pretty rude, he was the night prior and the morning after. Customer relations needs some work, otherwise I wouldve given this place more than 3 stars
Do not use these guys. Called at 9 for road service, told an hour, at 1040 they called my driver and said another hour. After that hour they never shoved up. We called them and cancelled, but they wanted $275.00. We said we wont pay. They called us bit later and they where going to slash our tires and they did. Police is involved now. Do not used them. See other reviews very bad people.
Bent center link. replaced link and two steer tires in under two hour. great job
Absolutely terrible service. Basically guessed at how something worked and how to fix it. More than happy to charge full price without even getting close to a solution.
Done business with them for years, highly recommend these people for all my heavy truck and equipment repairs. Would highly recommend if you need repairs done in southern Michigan!!
Nice place to get car check out
I called for road service because my seal broke on axle and oil was leaking. It took them two hours to get to me when I was only 35 minutes away. And when they finished they charge me 1300$ for seal and bearing replacement. For 4 hours of labor. The guy could barely breathe by working. Liars. Just trying to rip you off and take as much money as possible.
Broke down in the middle of the night headed to Vegas with my family, they had parts in stock and fixed us on the spot. Great work from a great company.
These guys are the biggest rip off in the state of Michigan. My air-dryer broke. They drove 2 miles and bypass the air-dryer with 1 fitting it took 10 minutes. They charged me $391,71We called them 3 times and e -mailed them once to get our bill they must be so ashamed of themselves we still havent gotten It. Its been 2 weeks. Now when I got home I took it to the shop to get fixed. New air dryer and 1 hour labor cost $265. So ask yourself whos the biggest rip off in Michigan? HOMRICHS GARAGE ! HOMRICHS HOMRICHS Kalamazoo Michigan EAT THAT only gave 1star because the mechanic was nice.
I cant say enough about the service. We broke down in our motorhome and they came to the truck stop in about 30 minutes. It was a Saturday night and we had to wait for parts but they were at our motorhome first thing Monday morning and got us on the road. Family owned and operated.
Fast friendly environment. Love family business!!!
Good guys to deal with.
Road service truck driving 50 in a 35 cut me off to make a light. Obviously safety has no place there.
Rip off artists! I would never advise to anyone use them. They called back a week later at added $250 to my bill.
Nice shop
Great service
Not helpful at all.