Great place to get your vehicle repaired. John Chapman is a straight shooter and I like that. My actual bill was close to $100 less than the quote. I really like that! Keep up the good work!!
John is easy to work with. Prices are fair. Ill definitely bring my car back
Real nice and pleasant and smart about carsHe did alot of work for me and stands buy his work
Quck & honest diagnosis, superior service, 2 Master Mechanics here, highly recommended, reasonable prices, trustworthy mechanics! 5 * * * * !
This shop is a hidden gem! John Chapman runs a business focused on customer satisfaction. His knowledge and experience along with competitive pricing and honesty puts Chapman Automotive at the top of my list when I need vehicle repairs. Being a veteran-owned shop is an added bonus.
When I called with a question about my car that seemed dead, John was incredibly helpful in troubleshooting the issue. He told me exactly what to try before having having my car towed to the shop. And it totally worked! This place is bursting at the seams with integrity. 10/10 would recommend!
John was amazing. My car was on its last legs when I brought it in for new brake lines. He let me know what they were going to do and took a few extra steps to try and save it. It ended up being worse than expected and he didn’t charge me for the work he had already done so I could put the money towards a new car.
Horrible place to take your car poor job unreasonable to work anything out.
Called me back even though he wasnt able to help. Its awesome that he took the time to let us know that he got our message even though he couldnt help.
We had a fantastic experience at Chapman Automotive. Our 2005 Saturn Vue needed quite a few things done. They went above and beyond to fix our car while keeping the costs down. They were fast and super friendly. There was no try to upsell or have us fix things that didnt really need it. Very honest. We will definitely use them for all our future car repair needs and will tell everyone we know to go t here.
The BEST in West Michigan I wouldnt trust anybody else.
Chapman auto saved me so much money! They got me in same day for service. and parts I bought have lifetime warranty on parts and labor at any nationwide Napa Garage! Nobody else has this. I am a lifetime customer. Best customer service I have ever received in the sales industry. You wont regret ever trying them trust me!!!!
Super nice and very honest. They did everything they could to help keep the cost of our big repair down.
I highly recommend this place. He explained everything with me. I didnt feel like I was being ripped off, very professional. I will be returning.
Super friendly people. Came and towed me and figured out what was wrong with my car and got it back to me super fast. Really appreciated their service. Sometimes I feel a little intimidated in car shops but didn’t feel that at all here
This place is great. I wish they did tires, but I’ve always received great service. Everyone here is really nice, and makes you feel like your car is in good hands.
John Chapman and his employees have been taking care of my 2002 Mercury Mountaineer for many years. His diagnoses of car issues are always honest and find the root of the issue, his prices are always reasonable, and he always gets work done in a timely manner. Hes also conveniently located next to an auto parts store. If youre a mechanic, hed be a great guy to work for.
These guys went out of their way to diagnose my car problems at mo cost, gave me straight and to the point options, all fairly priced, then knocked it out time wise. The owner and mechanic were kind and professional. They came recommended by an old motor head friend and did not disappoint!
Good fair prices. Great work. Great guys working there.
They made my car drive like new. Wonderful customer service
Very happy with my experience. Got back to me right away and did not try and upsell me. Would take my van there again
Chapman replaced my clutch, starter and worked on my acura rsx. Prices were reasonable and they were professional.
Great work, honest prices
Love this place for my auto repair
Chapman automotive does the best auto repair
Showed up for an appointment and was told I would have to wait a half hour. Messy shop, barely any note of my appointment. Left right away.
Great service