Always use Discount Tire in my hometown, they treat me well, but when traveling to a wedding in Michigan, I got a flat. Pulled in and was told they were too busy to assist. If I left them car they might get it done by 5. Way to late to make the wedding.But then they say, you need new tires (agree it was time but could have waited until I got home) we can get it done in time for you.What?! Really? You cant help a long time customer with a quick repair because youre to busy but you install 4 new tires no problem? They had me over a barrel, they knew I had littler time, I was from out of town and they decided to take advantage. Very disappointing experience.

Great Location for any tire needs. Discount tire does not do alignments, if tire are wearing unevenly like mine were they need to be aligned. Tabytha with Customer Service was amazing being able to text me due to my schedule.It is very busy all the time do not try to walk in for service set an appointment time and get it in thenDiscount tire is the best option in town for cheap tires and great service

Update: I wish they could have a fast lane for tire rotations, tire rotations are free but take anywhere from 45 minutes to over an hour even with an appointment.Very professional staff at this location! Every employee I dealt with was very knowledgeable and efficient.

I always use this place because generally they have good prices and service. Recently the service has been inconsistent. They are very busy so appointments are necessary for everything but an air check. I was told during my air check that they couldnt fill my tire because it was too low so I had to go to Uncle Eds instead.

Great experience. Set an appointment before hand and they got me in and out. Repaired my tire after picking up a nail. Overall excellent service and speed.

Super friendly staff and quick service. I won’t go anywhere else for my tire services.

Stopped in because of a nail in tire, was told should be 1.5 hours. After 2 hours we checked on status. Because we were not initially scheduled it would take longer. They apologized for inconvenience and explained that should have been addressed when we arrived about putting us on schedule. After getting scheduled they did everything they could to make sure we had a great experience. I want to thank the manager Jason for the way he handled the situation. It turned into a positive experience.

I want to thank everyone from discount Tire. Especially Justin, Brandon, Dylan and Will. I watched as they struggled to get my wheels off. They figured it out. They did an awesome job. Cam was awesome in the front of the house as well! Good job everyone!

The best place if you need tires. Customer since 1972 and will always will be. GREAT STAFF!!!

Excellent service. Very busy place its popular

Young lady was nice gave me all the information I needed she gave great customer service. But the place was way too busy needed to set appointment..

Discount tire on Westnedge has a young woman named Amanda who went above and beyond on 12/29/20We needed a tire repair and they were very busy, we dropped off in morning and at 6 pm, we went to get it. It wasn’t done and she went in and broke the tire down and repaired it herself for us. We were so impressed with her. You need to keep this girl and give her a promotion!!

Just a basic tire rotation and balancing but staff was fast and efficient.

I had a screw in a tire that I had previously purchased from this specific store. This tire was still under warranty so I stopped by and dropped off the tire for them to repair while I was driving on the spare. I set up an appointment to have them put the tire on the day after it was repaired. I spent an hour and a half waiting for an appointment for what was less then a ten minute job. I dont even understand what the point of an appointment is if you are going to not even take it into the bay for an hour and 20 minutes after my appointment. I am extremely frustrated with the service I received.

Great people great prices., doesnt feel like being ripped off.

I have done business here for years, and have always had great service. The check in process outside was quick and easy. Cam helped me today and was very friendly, knowledgeable and prompt. I was in and out in under an hour with 2 new tires.

I got 4 new wheels and tires. Very professional. I left my suburban and I was able to track its progression. It was done very quickly. Dan is the man. Thank you!!

Super nice and always fast service!

Discount was very helpful and the prices are really good there as well so I would definitely go back there too they help me with getting a allen wrench out of my tire and didnt charge me love it

Great company they hook it up with free air and put the air in for you. The only place Ill buy new tires.

This team is incredible and you will not go wrong giving them your business. Many prople dont realize just how important tires are, and Discount does a great job of objectively educating their customers and selling the right tires and wheels to meet customer needs. Special thanks to Jason and Andrew for their hard work and graditute, you have helped our family many times and its why we are exclusively Discount Tire customers.

Every one was so helpful. They showed me why my tiers were going flat. They gave me some options for paying for the new times. He gave me plenty of time to think about it.

Great tires for a great price... and they are quick

Fast and Friendly Service got a great deal on 4 new tires Jason and Dan took care of me and had me in and out within 30 mins awesome job guys

I buy all my tires from Discount tire, I have 8 vehicles and they all have tires from discount BUT stay away from this location, I took my car for a simple tire repair and when they try to install my spare they brok the cable. They try to use the old excuse about it was rusty and it broke. They lied the car is from out of state and has no rust. They are irresponsible and they lie, try another store or take a chance that they will damage your vehicle and take no responsibility..they are as bad as a fly by night operation. You have been warned

Discount Tire, specifically Tabatha, was very helpful & accommodating for me & my family! It was pretty busy both times when we were there, however she was very hands on, explained things into detail, & overall, just provided us with above & beyond service our entire time being there. Thank you!

After arriving 5 minutes early for my SCHEDULED APPOINTMENT I sat and waited in my truck for over an hour to get two tires installed I prepaid for. There were several bays/lifts empty the whole time I sat and waited. Not a word was mentioned to me as to why they were so far behind causing a delay in my schedule...and of course as usual these days there wasnt any apology either. It was almost as if they have grown accustomed to being inefficient and lacking customer service skills.

Always the best service!

Best tire shop in town, any town! Wherever I have a tire issue or need, its always easy to find a reliable and friendly face at Discount Tire

Cam and his team are awesome 😎

Had the best experience at this store. Even though it was busy and during the pandemic the employees and managers were very professional and very helpful. They all did an amazing job. I will definitely be coming here again for future tire service. Thank you Discount Tire.

Tires were fine, but they could clean up the tires after they put them on. Plus found some new dings and scratches. Careless

A little on the slow side but Aways nice

Super- efficient and helpful staff.

Fast friendly service. Had a few extra requests with my tire purchase. No problem. Cody and Dan took great care of me. Ill be back.

They handled covid situation well. Service was quick. People were nice. Would recommend.

Quick fast moving line of cars for air. Very pleased.Discount Tire...youre awesome.

From their commitment to keeping you safe during the current conditions and to their dedication to customer service I was blown away. I cant think of a better experience with an automotive retailer in my lifetime. The whole experience really made my day.

Been using DT for years, wont get tires anywhere else

Great service as always! And very knowledgable people. And not push when trying to sell new wheels.

Professional friendly service. Can make schedule appointments. Really like their tire insurance when you buy tires. Due to where puncture is, a new replacement was needed. Happened twice over last 10 years when still had significant tread left. Only paid for insurance on new tire. Free tire rotation & tire repair included. Highly recommend.Larry

Professional, friendly and flexible. I have never had a bad experience here and my work is always done on time, with the next day being the longest wait.

Made an appointment online and was in and out with four new tires relatively quickly. Staff were pleasant and professional.

Customer service was great very friendly, they did not have lug nuts for my car but ordered them and got them in. They will continue to get my service.

This the only place we go for tires and easy and no sales pressure the best for our budget thanks agian

This establishment really needs to learn a valuable lesson called COMMUNICATION with customers! Dont tell them one time, then wait for a few more hours or so before you get to them! Then have the nerve to get attitude with your customers for pointing out how unprofessional you are as a business!

Quick and friendly!

Nice place seem to be following cdc recommendations I got the tires check on the truck and trailer friendly service

They always do a good, timely job with my vehicles. Professional and Courteous.

Nice staff and fast. Thanks

Did not have the tires I needed in stock

Matt Oman did an amazing job of helping me figure out the best tires for my truck! I arrived reviewed the tires with Matt paid and picked up my truck a few hours later! The truck drives better than ever before and Matt’s advice about the upgrade for a better ride was 100% worth the extra money. Definitely somewhere I would recommend and make a good decision ask for Matt! Thanks Discount Tire I could not be happier with my purchase!

Great store. Everyone was very helpful and nice

Wonderful service and staff. Great prices. Love the free air checks and tire rotation. Texts when service complete. A customer for life!

Flat tire they fixed it for free and I was in and out in less then 30mins.

Always excellent service. It definitely helps to make an appointment ahead of time.

We just had a huge snowstorm, so of course I knew the tire shop would be packed! I am just like you, waiting until you can’t wait any more to spend $$ on a set of tires. Luckily, the team at this Discount Tire were SO friendly and super fast! Even with a lobby full, I was in and out in under an hour!!! It wasn’t my first time here, and it surely won’t be my last!!

Sold me tires last year that mysteriously were discontinued, so I couldnt get a matching set this year, and basically refused to help m.j e find what I needed

Excellent service, many choices to choose from and fairly quick turn around time. I would recommend this place to anyone!

They seriously go above and beyond for their people!! Highly recommend this place for tire service! 5(stars+) !! Thank you guys so much for all your hard work!! You are very much appreciated!!

Had a 830 am appointment. Did not get in the bay until 920am, and that was after raising issue with At. Mgr. 3rd visit for tire balance issue on new tires purchased April 2020.

Excellent team work very busy and motivated with high quality workmanship with quick mess much appreciated and thank all of you have a happy fourth with family

I called ahead of time to ask about having 2 winter tires that I already owned put onto my car. I was quoted $38 on the phone. When I arrived at 4:45 I spoke with Aric who was pretty rude with me. I was told it would be $68 (not $38) and that it wouldnt get done until 7:30-8:00. I didnt argue the price or time because I was already a walk in and a snow storm was rolling in. I decide to get a ride home because I had a hungry dog waiting for her dinner at home and I didnt want to sit there for 2.5 maybe 3 hours. I get a text at 6:30 that my car is done, great! Earlier than I thought. So I get a ride back to discount tire and arrive at 6:55, still ahead of my quoted completion time. The door is locked and a lady is standing outside knocking and waving at the 5 guys standing around inside. I knock and wave and proceed to get ignored as well. I finally called their phone and someone picked up and insisted that he Didnt see us standing there. Very unhappy with the service I received.

Stopped in to get new rims on our Jeep. Arik helped us out today and answered all our questions. Dan and Arik showed exceptional customer service! Very nice guys! Will absolutely recommend & return!

Friendly and personable but I had to return twice to correct tire service they did.

Very nice, very helpful

All of the staff I spoke with were great. They wore face masks and asked customers to respect the social distance and face mask order. They finished my tires in half the time expected!

Nice customer service

$109 out the door for 2 tires. Very affordable! They were more concerned with our safety than making a quick buck. Definitely will recommend this place in the future. Very convenient location as well. They will absolutely continue to get our service!!

Very professional only problem I had was it took so long for appointment

Those young guys & girls are GREAT .

Matt took care of me. He ordered the tires from the warehouse and got my car into the garage quickly the next day. He promised that I would be home by 4pm, and he delivered the cat tip me on time. Tires are great and he even printed up a rebate form for these ties.

Its the first snow of the season, and despite being incredibly busy, they maintain a friendly, welcoming atmosphere. They exhibited incredible patience and great customer service towards me and all the customers in the packed waiting room.

I totally recommend this place if you need any type of service they offer. My husband went in Thursday morning to get tires installed and he was in and out in 1 hr. That was a plus since he works early mornings.Thank you!!! Will definitely be back.

Great place. Personnel were very nice. Did a great job. Will come back again.

Delivery manager was very nice also was the staff

Good service and outside check-in.

Big fan of Discount Tire, Ive gotten my tires at many different locations over the years. This location is great like all of them. Sales staff is always knowledgeable and up front on costs, needs, issues. After sales service is always prompt and friendly.

Ive always had friendly service here. They fill your tires and do other basic maintenance for free. Prices are good. They take the time to carefully explain things to you. I dont bother with other tire places anymore. I wish I knew a mechanic I trusted as much as this place.

They did a excellent job

Nice staff they rotated the times and balanced them asap when I came in

Fast friendly service. Staff is always professional

I had an appointment and even though there were lots of walk-ins, they were able to get my car in quickly and my rotation was complete within 30 mins of arriving. Great service.

These guys are the best in the tire business. If you buy your tires here they fix for free no questions asked. But, what if you dont buy your tires here? They fix them for free too! They also have a tire filling Bay and will check the air in your tires and fill them for free! I wont buy tires anywhere else again.

Took some old tires here to get rid of. They charge a bunch per tire to dispose of. Better than some places but would have been happier with a lower price. Ouch!

Bought online on their website. installed at the store. I skipped all the lines it was great. Like flying first-class!

Made an appt 2 weeks ago, they got me in right on time. New tires in under an hour. Great service

The service here at this location is excellent. They always have recommendations for best practice for keeping my tires filled and the best kind of tires. I love the insurance I can put on my tires for under $20. That way, to get a tire replaced, I get good service, and a new tire for under $20. That is a steal and cant be beaten. The one thing I would have to suggest for improvement is that sometimes there are a lot of customers in the lobby and one time it took me about 20 minutes to get helped, seemed to be due to the inefficiency of the customer service reps to resolve issues quickly. This was a minor issue though and only happened once. The free tire checks and air is also very helpful. They will continue to get my business!

I had super bald tires that were slowly letting out air I knew nothing about tires but Matt kindly explained everything to me. I wasn’t sure if I was going to leave with new tires that day because of my weird tire size but he did everything he could to help me out he also gave me a great deal. I had a great first experience.

Dropped my vehicle off at 3:00pm on Saturday. Discount Tire said I would get a text when my car was finished after hours. Discount Tire verified my cell number two separate times. At 12:30 am on Sunday, I still received no text, no call. I tried to call store but store is closed until 8:00 am Monday. Left a message that I needed my car for work on Monday.

We always come here for our tires.There are times when it needs fixed and not a new one. We feel that they are honest and trust them when we need help.

Always busy. A good sign of a good business. Kind and friendly to help you. Good location good prices. Will be back.

Awesome work. Efficient and thorough!!! Great experience!!!

After calling around to several tire places for our boat trailer, as well as stopping for quite some time at Belle Tire without being serviced as promised, we feel fortunate we found Discount Tire on South Westnedge. Not only did we find a better price on the tires but it was a higher quality tire. We were serviced within an hour, the staff was friendly and professional, and this was all during the lunch hour. We would highly recommend.

Always the best, safe convenient and fast

Needed a complete set of tires after the first snow of the year. So did everyone else. Even with this volume of tire shoppers Discount Tire staff were able to help get me into a new set of tires, matching a competitors lower price. When the tire distributors system took a dive and the tires I ordered didnt get delivered when I was told they would, the staff was able to find another set of tires (more expensive) that were in stock that they could install - for the same price I was quoted.

Great place friendly people couldnt ask for better service

The staff at this location is wonderful! I brought my moms car in with a slow leak on one of the tires. I got there about 20 minutes before they closed and was thinking Id be happy if they could just fill the air back up then schedule me for a different day to repair the tire. Jason was super helpful and friendly! He told me they could take care of all of it that day and there would be no charge. I really couldnt believe it! I will definitely be back in when its time for new tires!

Reliable and friendly service. Sometimes the wait can be long so make an appointment or head in during off hours. My last visit I counted 3 customers who left with big smiles on their faces and were complimenting their technicians on the way out. This is a great place for tires 👍👍

Jeff was super helpful and got everything settled for me when there was an issue! Super great service!