My car is getting some cosmetic repairs and it was supposed to be DONE on Sept. 2, 2021………. it is SEPTEMBER 30, 2021 and i still do not have my car. and i won’t have it for at least 2 weeks to a month, which i just found out. how insane is that? my boyfriends car BROKE DOWN and it was able to be fixed within 2 DAYS! how in the world can they not have my car done yet? they also ordered the wrong part which put it on an even longer wait. i just don’t understand anything ab this company and i will NEVER use them again or recommend my worst enemy to them. DO NOT SEND YOUR CAR HERE!
I went in for an estimate and repairs, the young lady at the front desk was amazing. Susan was knowledgeable in the process and super friendly. Every time I called she was always helpful when Cameron was unavailable.
Very rude and disrespectful! I asked how long the repairs would take so I could get a rental lined up with enterprise, I was told they would know until the repairs are being done I then said isn’t that what I got the estimate done for and I got hung up on.Took my business to K&D Body shop in three Rivers. I highly recommend them
ABSOLUTELY AMAZING! Everyone was so kind and helpful from the time I walked in and dropped off my keys to the time I came back to pick up my car. The stand-in receptionists, along with Susan, Kevin, Cameron, and Eli all were impeccable when it came to providing me with excellent service and Five-Star level care for my car. Accidents are no fun, but I would DEFINITELY enjoy coming back to Gerber Collision & Glass if the need should arise. Thanks a million for going the extra mile to bring satisfaction to customers like me! I really appreciate you all :)Sincerely,CeCe
Super nice and attentive. Fixed my car on time with quality while providing updates along the way.
They were great...they kept in touch with me and let me know what was going on with my car and made sure they did all they could do to make sure my car was right
I love the customer service and the communication.
They do great work
Ok
They took nearly 8 weeks to get my truck back to me and then the visor light and bluetooth microphone were no longer working when I got it back and they both worked fine before it went in
Brought my car in for an estiment. 2 hrs later my insurance and I had the estiment. Fast, friendly, and professional.
Susan is very helpful and friendly.
High quality auto body estimates and work. Very friendly and easy to work with.
Rude and expensive