Until the issue arose with the inability to remove the adhesive tape Earth-safe Restoration used to secure the plastic to the wall to establish the remediation area, I had been very pleased with the entire experience with Matt and Earth-safe restoration. After it became problematic determining how to remove the adhesive from the wall, Matt, the owner, decided he was no longer willing to address the issue. His solution was to ignore the problem, and, without any further discussion, blocked my phone number. I called from a different number asking for the type of tape, who manufactured it and where it was purchased so I could learn how to remove it, but Earth-safe never gave me the courtesy of a response.