Our experience with Zach was the best! He reviewed our bill and saved us tons of money! Then without being pressured he explained all of the programs for cell phone upgrades as well as the pros and cons of each of the types of phones we were interested in. He also discovered that we were scammed when my sons phone was essentially stolen by an AT&T representative who never gave him credit for the phone he traded in last year and we were left to pay the full price. Unfortunately AT&T is not taking responsibility for the dishonesty of the sales person in Philadelphia who cost us hundreds of dollars in additional fees!
I had to go in yesterday to trade my phone out. It’s been a couple of years since my last trade in and wow. This process of paying off my phone and switching to a new one was so much easier and more simple than I remembered. Matthew and Zach took care of me ~ they were friendly, polite, diligent, fast, and helpful~ Best two phone people I’ve ever worked with! This specific store had responsible reliable workers who knows what they’re doing when it comes to technology, would never rip you off, and will only provide the best service. Love my new phone, love how easy and understanding they made this switch for me, enjoying my at&t experience 🙌🙏💫
Matthew was amazing and patient. He helped get my mothers contacts back on her flip phone. The best AT&T experience. Roman also was amazing with replacing my old glass protector with a new one.
OK YALL. I’ve been to a million atnt stores but since I’ve moved to Jupiter, I haven’t had the need to go until today. Google maps recommended the closest one (on Indiantown) and I was literally blown away at how nice this store was???? ALSO NOT TO MENTION THE AMAZING EMPLOYEE WHO HELPED ME OUT!!! Simon is the best!!! (although the other guys in there were super helpful and awesome too:) )Didn’t even feel like I was in a store. Game changer. Thanks again Simon!
Matt was awesome with answering all my questions and helping me get my new iphone.
The staff won’t let you leave the store until the problem is solved, Great experience at this store! Knowledgeable and Efficient
Messed up my new account and didnt email me my VAN number so I can access my account over the phone. Third trip back. Fun. Try calling the store - GOOD LUCK. Dont return messages, either. Ever.
Glad to say.. I have been an existing AT&T customer for years and have been very satisfied with my service. From time to time I have run into difficulties over the phone trying to solve issues. As a result I have learned from experience to go to an AT&T authorized store to get the help I need to resolve the problems. I have been into this location on a handful of situations whether it be to purchase a phone, change my plan or help with an issue. The employees at this store are beyond excellent! On one occasion they even waited to closing time to help me with my phone that was turned off by another representative. My hat goes off to Cesar and Alex most importantly! They are knowledgeable, patient and expertise at this store!MonicaJupiter,FL
Went into this store today to upgrade to an iPhone and the manager Alex was excellent, very knowledgeable and made my visit extraordinary! Definitely coming back to this store. Staff over all was great ! BEST OF ALL NO LONG LINES OR LONG WAIT TIME
These guys are fabulous! Zach and Matt are helpful, patient, kind, friendly, and very knowledgeable!
Gio gave us great service. Longtime AT&T customer and will stay that way as long as they keep great customer service like this!
Miri was excellent. She was very attentive to my parents needs and questions regarding new service. Its always a slow process. She made it effortless.
I had another great experience Jadrian at At&t upgraded to I phone 6s plus. As usual he was very accommodating and patient made sure everything was perfect his partner Cesar was helpful. Wouldnt go anywhere else.
I was helped by Alex Nunez the store manager and received excellent customer service and took care of all my needs. Very clean store and would recommend this store to all my friends and family. Best At&t in Jupiter
Way better than the att store at the mall! Not crowded! Daniel was great even helped me transfer all my info to the new phone! Recommended 5 stars
I love coming to this store . Staff here is nice and really helpful. They explain everything in detail and Im always satisfied. Ricardo is very knowledgeable about the products they sell.
Really great service! So helpful..Both guys who helped me couldnt have been more helpful and attentive. Plus love my new phone!
Absolutely a terrible experience. Lost my phone information for all 3 phones and phones were not transferred appropriately. The representative was extremely rude. They were unable to fix the phone. I would not recommend this store.
This is the best store in town. These guys are very knowledgeable and patient. Thank you for my new galaxy!
Daniel greeted me at the door and stayed with me over an hour, patiently explaining all my options for a new phone and monthly plan. Once sold I even got a free lesson. Hes an expert att associate I will gladly recommend to friends and potential customers.
Great service at this location! They were all very knowledgeable on all products. AT&T has so much to offer, its awesome!
I had ordered a new iphone from the store to avoid waiting in line. After trying to activate it, it did not work. I brought it into the store and I was told I need to call apple so they can fix it or pay a restocking fee even know it didnt work. Then, I left the store as it was closing. 1 minute later I thought of another question to ask ahead of dealing with apple directly and I was told We are Closed. After they deferred the issue to Apple, they couldnt work for an extra minute to address my last question.
Excellent customer service...thank you very much. The guys are friendly. And service is quickly and very effective.
Great place to shop, staff is knowledgeable and goes above and beyond, even gave me discounts on my case & car charger.I highly recommend them👍
Excellent customer service. The gentlemen help me set up my phone and tablet. Daniel took care of me and explain everything.
I love the store . These people are always knowledgeable and I will always give them my business. Always friendly ! Ricardo upgraded our whole family on the new no contract plan.
Great service from the rep Daniel. Def recommended. I will be coming to this store for all my future needs.
Jadrien was amazing I had been dreading swapping phone companies he made it so freaking easy and most of all fast Im so great full thanks bro
Love this store ! The manager there us very patient and knew everything i asked . I will always come back here for any services :)
Store looks like it needs to be remodeled . Friendly staff and they are really great with people . I always come here for everything :)
Upgraded our 4 lines. Daniel made it simple and painless. Very happy with this store.
Tremendous results and staff. Very attentive and helpful beyond believe . Will definitely recommend this store.
One of the worst retail experiences ever. Went in for person-to-person help to get short term service for my kid to take on a trip. Ended up being sold a sim card and prepaid service for an old phone which was kicked off the ATT network the next day. Went back in to ask for full refund and had to spend 30 minutes speaking with everyone including the store manager who were totally unhelpful. Thankfully I was able to call ATT support to get help crediting the cost of the unusable SIM card to my regular account. I would never have expected someone sitting in a call center to be more helpful than a local store but this store set a really, really low bar.
Great customer service from these guys! Love my new phone Def coming back to this location
Horrible Experience. I went in with the hopes of getting a problem with my phone fixed and discovered that all three employees working there had absolutely no intentions of helping me. The customer service was horrible, obviously none of these employees cared about or valued their jobs. They could not have wanted to help any less. While I was there, several other customers all entered and left with the same frustration with the customer service that I did. Upon voicing my displeasure, I heard one of the employees jokingly say a racial slur about me to his fellow employees as i was walking out the door. Something should be done about these employees as it is very clear none of them want to be there.
I was explained everything here in this store very clear . I rely on these guys here, they are awesome ! So so helpful
Great staff and very knowledgeable about all products . They dont just sell cellphones, but also home security, television services, internet, and landlines!
Jardine really helped me out. He was the best service rep/sales associate Ive ever dealt with from att.
Very personable staff . Rico took time with me and setup my phone . I love my new galaxy and isis
Daniel is very knowledge very personal and knows his business. It was a pleasure doing business with him. A defined asset for A TT
I have had a lot of problems with AT&T lately but had absolute Lee great service this morning at this AT&T store. Olanike was the person I spoke with !! She is great!!!
Great customer service from Daniel. Thank you so much!
Best customer service I love the store and they were very helpful save me money on my bill definitely recommend
Awesome store. Awesome employees. No complaints at all.
The store was very clean, all of the employees in the store were wonderful to deal with and very helpul. it amazes me how friendly everyone was, they even took extra time to help me navigate through my new smartphone. I would recomend this location to anyone looking for an AT&T store!
Nicole was a big help getting thru this process of a new phone. Everyone in the stroe was great.
Jadrien was great. All the guys in that store are very knowledgeable
Definitely recommend this store! Great customer service.
Love the staff very knowledgeable of all service and take care of all my needs
Customer servicewas great and alex was helpful and knowledgible
Great experience. Great store great people
Agent Carlos is friendly and very helpful. Thanks..
Thanks for my galaxy s5! Love the new phone and the great customer service from Daniel.
Very convinient location and I re commend them
Thanks for my galaxy s5! Recommended! !
Great store! These guys rock.
Small store with friendly and serviceminded staff.
This place is the worst. They couldnt manage a lemonade stand.
Awesome customer service love the store
Store is great and staff very knowledgeable
Great customer service very impressed
Very helpful guys working in this store
Awesome people !!! Live this store
Great service and people
Love it and this phone is awesome !!!
Awesome service!
5 stars
Awesome store
5 stars
Great service
Best store in Jupiter
Good attention
The next rocks!