Had appointments that were rescheduled by them multiple times because 1) the doctor had an emergency (by the way, the appointment was a month out but the doctor for some reason knew he would have an emergency on the specific day of my appointment) 2) after rescheduling my appointment they gave me another date at 4pm, which i accepted. two days before the appointment however i get a phone call stating that the appointment time was to late and that they would not be able to see my daughter for tooth extraction. again they assigned me the appointment date and time. it was NO secret how many teeth would be pulled and what the appointment was for. they then again give me another date for the extractions and i again say yes because i am at their mercy. two days before the appointment i am called AGAIN and appointment was cancelled. by this point i am LIVID! i do not recommend this place to anyone for business. once my daughter has her follow up this week, i will NEVER return here. but then again they wont know anyways because i will be told i am not a patient there...and yes that is what i was told when i called to confirm my appointment
My daughter had to have her wisdom teeth removed. After doing some research I found Jupiter Dental. She was treated by Michael London who was wonderful! His education and bedside manner had me sold. I truly felt that my daughter was in great hands. The office staff was very kind and helpful. Debra who works at the front desk is an absolute pleasure to deal with and her kindness is genuine. I would absolutely recommend this office to family and friends.
Excellent staff! I went to see amazing oral surgeon.
I wish there was a 0 option, I’m very disgusted with the service I received from this facility!!! Please pardon the lengthy review but I’m that frustrated. I’m a fair person and can handle any given situation very calm and collective but the receptionist Debra and endodontist Edward really pushed my buttons!!! My son had a root canal on July 16, 2021, and was told he would need a crown over the tooth. A request was put in for it but unfortunately my Insurance denied the request, the reason is that because the filling did not go completely to the tip of the tooth which is called and inadequate fill and therefore a cap can’t be approved for a tooth that has an inadequate fill from a root canal treatment. I drove an 45 mins to an hour from PSL back to the Dental Specialty Center of Jupiter where my son received his treatment from Endodontist Edward D. Kosakoski. Debra the receptionist was very rude and kept saying ‘I don’t know what to tell you, there is nothing she or the office can do’. Just call your insurance. I said the insurance already sent me a letter explaining why I got denied so it’s up to your office to fix it. Even the endodontist said that it’s BULL.. who told me that it wasn’t complete, he kept insisting that it was a complete root canal when clearly the xrays were showing that it wasn’t. They are very rude and unprofessional. Debra even told me to leave or she would call the cops, I told her go right ahead!!! Of course she knew she was wrong and didn’t. Now my son has to redo the root canal and I’m furious!!! DO NOT GO TO THIS PLACE..they do not complete the treatment and are very unprofessional when confronted about it!!! The only person who actually helped was an assistant named Sara and I’m grateful for her help.
Early 2021 I had to make a dentist appointment so i called my dental insurance and they sent me to Jupiter Dental Group, 90.9 miles away from me. At the time of the procedure i had to pay $175.50. About 6 weeks later i received a bill from jupiter dental group for $106, I called the office and spoke to the lady who answered, I explained i received the bill and she said that it was being billed to insurance that i didnt need to worry about it. Never heard back so all was good, then a couple months later i received yet another bill i called right away and asked if i needed to pay, i left 2 voicemails and i went on their website message and left a message for them to please check into this and call me back no response from them at all. Then i just got these letters in one from a dental collection and another from jupiter dental group. I called left a message no response called the next day got a lady on the phone who said she couldnt help that the office manager was at lunch and that she would give her the message. she never called back, so i called again and this time the office manager answered, i explained about all my attempts to call/write to find out about this bill. She said I owed $106 that my insurance didnt pay, i asked why as they are the ones who sent me to jupiter dental group, she said he wasnt going to discuss my bill over the phone and how i would like to pay, then tells me i am being rude.i told her i was disputing the bill .I WILL NEVER RECOMMEND JUPITER DENTAL GROUP!!
Made an appointment for my husband. Scheduled for 10am. He received a confirmation text of 10am. Then received another confirmation, same time. Then two days before the appointment, he received two confirmation texts for 11am and then 12pm. He called, they told him his cleaning appointment was at 11am, with a follow up after at 12pm. He got there at 10:45am.. by 11:45am, was not brought back, but others who came in after him, were brought back and their appointments were for later times.
Dr. Salehi is fantastic! I had to have some extensive work on a back molar. In the past with other dentists numbing the area was painful. I anticipated the pinching pain. However, Dr. Salehi made it painless! She took her time, was very gentle, and very caring. She has a great personality and sits and talks with you while waiting for the the area to be completely numb instead of leaving me alone in the room. She is very proactive and does a lot of things that most dentists have the hygienists do. Her staff is equally caring. Looks like I have a new dentist! 😊
Scheduled an emergency extraction two months in advance. I suffered infections and had to go to the emergency room multiple times. Had my surgery scheduled for July and they just called me and rescheduled in two days which i cannot make because the surgeon will be out on vacation. Out on vacation during my appointment which has been scheduled for two months now. My insurance needed more information for my claim and the office would not give me any info but instead asked me to have my insurance call them, hours later, i plan the whole thing out and the secretary wouldn’t give the insurance any info and the appeal was denied leaving me to pay out of pocket for my procedure which i had budgeted for but now my appointment was moved up two weeks and i can’t afford it. I have severe infections and when i asked the lady on the phone if i could even wait till the next appointment in September if i don’t take the one in two days and she said “sure!” Then laughed. I really just had a secretary laugh at the fact the Er doctor told me the infection could kill me. This dentist is out for his paycheck considering he is taking a vacation while previously scheduled patients are in life threatening situations. i was also called a man during my visit and waited an hour to be seen originally, which was my first appointment in the office and that first appointment was rescheduled three times by the office. But if you reschedule as a patient there is a fee. But no fee for the five reschedules the dentist has done. If i was able to reverse collect the fee i could pay for the procedure, they’ve played so much. Don’t go here unless you have to because of insurance. They do not care.
Dr. Salahi and the staff are great. Dr Patel did great work as well.Any area to focus on is on time appointments, I understand a few minutes but today I was today I was the first appointment after lunch 2pm. I was not called back until 2:25, I can say bring there 3/4 times over the past 6 weeks for crown work each appointment started 15-30 min past my scheduled time. I book these appointments around my work schedules now if I miss an appointment they charge me but I’m not compensated for the late starts to my appointments??? After spending 5k plus in the last several weeks is an on time appointment that much to ask for??Again the dr’s and staff keep me coming back they are great..but I’ll be exploring my options.
Like this place so nice they helped my 12 year old with her teeth getting fix.
New patient and needed an emergency appointment to have a molar extracted. 9am I called the office, Debra who works the front desk, was incredibly kind and scheduled my appointment for 11am and directed me to their website, to complete new patient paperwork before arriving. Upon arriving, Debra greeted me, took my temperature and I waited in the lobby for a few minutes (nothing unusual) and was called back by Ocsava (sorry if I misspelled your name). She spoke with me about the reason for my appointment and that she needed to take a full mouth of X-rays. Knowing that I was in pain, she was extremely gentle getting the X-rays (thank you!). Dr. Salehi (rocking a red WW cap) came in, introduced herself, reviewed my X-rays and did an initial exam. She too was very kind, gentle, explained Id need oral surgery to address my immediate situation and presented treatment plans to address future work that I know is needed. I was scheduled for oral surgery same day, at 2pm. I returned to the office just before 2, waited in the lobby maybe 5 or 10 minutes, was called back again by Ocsava and Dr. Patel, Oral Surgeon introduced himself. He too was warm, kind, understanding and clearly explained the extraction procedure. He even cracked a few jokes with me. Even though I was in quite a bit of pain, every staff member that engaged with me, helped make this a great experience! Everyone was kind, caring and professional. 24 hrs post oral surgery, no pain and very little swelling AND Dr. Patel called to check on me! I cant remember the last time any Dr. or office did that. I will most definitely refer family and friends to this office for their dental needs! Thank you Jupiter Dental Group Staff!! 🙏
From the minute I walked in door I knew I was in good hands. The office was immaculate! The endodontist, Dr. Kosakoski amazing and entire staff friendly, happy, professional, compassionate and welcoming. Highly recommend
I went in to have all 4 of my wisdomtteth extracted and I just knew that once I left, Id be in so much pain. But, by the grace of God, I wasnt. The office staff is very nice and patient. They had my meds sent to the pharmacy immediately. Dr. Patel is very I ok relative and talks about everything that he is going to do before actually doing it. I was very surprised to get ancall from him on Saturday to check up on me. I highly recommend them.
I love the friendly staff and also the doctor they are very helpful thank you
After three years, I changed my Dentist to Dr. Salahi.I cannot say enough about how great of a Dentist she is. She is very knowledgeable, considerate and does an amazing job on my teeth. Her diagnosis about teeth problems is unbelievable. Also her office staff are very friendly & professional—specially during this pandemic 😷 when they take every precautionary measures for everyone’s safety.
Been going here for couple was happy everyone really nice but was billed twice have the bank statement to prove but nothing they can do so I have to dispute it with my bank so will be finding another dentist now
Check yelp reviews! Not a safe practice. Although temperatures were taken at the door, staff did not wear masks consistently or correctly. Staff in rooms with patients wore masks below their noses and pulled them below their mouths at times at well. Staff behind the front desk wore masks below their noses and completely removed their masks at times. The woman who took my temperature got closer than necessary, and wore her mask below her nose. Measures appear to be in place just for show. Only leaving a review because as a patient I would’ve wanted to know ahead of time to avoid this place at all costs. Please reconsider following proper ADA and CDC guidelines.
Very caring and friendly staff. I had a 2 hour procedure and was asked several times if I was doing OK. Dr. J even called me after hours to check on me. Most definitely pleased!
Dr. Shiva Salehi is a true professional that I highly recommend for those needing dental work in Jupiter. As a patient, she explains everything thoroughly, makes you feel comfortable, and my procedures have been completely painless. This is the place to go for your dental work!
They are absolutely unprofessional. I had a set appointment to get a cleaning done. When i arrived they start handing a stack of papers to sign, I asked them why so many papers?! They told me im getting my surgery done today. Two extractions and two implants.They never notified me at ALL and i had never met the surgeon either. I told them i wasn’t comfortable getting it done because i wasn’t prepared at all. They tried to peer pressure me to get ig done that day.They are in it for the insurance money. They also canceled another appointment for my impressions without contacting me. Their lack of constumer service is mind blowing. If i could rate them a zero i would. Don’t go here the manager takes things personal and is also unprofessional.
Dr. Salehi is wonderful! She is very gentle and explains everything as she goes. I am anxious about going to the dentist and she puts me at ease and makes the experience painless and easy. Thank you, Dr. Salahi! The office staff is all very sweet as well.
Dr.Kosakoski is absolutely amazing, He did my route canal, and its went so smoothly, The people there are so lovely and niceHighly recommend
Staff did a good job, but I was billed for services I specifically refused and did not receive. When I asked them why they were billing me for things that I said I didnt want,, they said the did them anyway, and if I didnt pay, they would take me to collections. Nasty and dishonest front office and always trying to sell extras. Avoid them.
I cannot say enough good things about Dr. Patel and the whole staff there. His bedside manner is great and he even personally called to follow up the next day after a procedure. It’s not unusual for office staff to do that but I don’t think I’ve ever had a doctor do that.
They are awsome. Very helpful and staff are very perfessional
Practice is a wonderful group of Doctors & Staff. Office was very helpful, caring and willing to go the extra mile to tend to patients needs. They are all very educated and knowledgeable and pass to patient.
I love how well they treated my daughter!!, eternally grateful for the Dr and the staff!!. I highly recommend this office!!. Very clean and they make sure is not overly crowded. Humbled by your services!. Thank you!!!!!!!.
Love the office staff, hygienists, and dentist! Theyre extremely kind, polite, and knowledgeable. Definitely the best dental practice Ive ever been too. Highly recommend
HORRIBLE SERVICE LADY AT FRONT DESK CANT UNDERSTAND A THING THEN BLAMES YOU FOR NOT UNDERSTANDING WORST PLACE EVER !!!! COMPLAINT IS MADE WITH INSURANCE
This is the THIRD time I have driven over an hour for an appointment that was cancelled. Every time I arrive I’m told they have been calling and I didn’t answer. I receive NO calls from them. I have confirmed my number with them more than once. I don’t understand how I receive texts reminding me of my appointment but when I arrive all of a sudden it’s cancelled and I haven’t been answering. I’ve dealt with the rude front desk for years, the long waits between appointments and the cancellations. This is the last time!!!! And just to add, I have been a patient there for YEARS. I’m disgusted.
Great office 😎 Im so happy we found each other. I am frightened of the whole dental experience due to prior dental visits at other offices. I finally feel safe at Jupiter Dental and that to me is hard to achieve. I have recommended them to several families in my neighborhood because I really believe that this is the best Dental Group in town 😊 Keep up the good work. Thank you, Mary Giuliano
I would definitely recommend Jupiter Dental Group! Hygienist, Donna is great - very gently, informative and always pleasant with a smile. You will not be disappointed as ALL the staff are very pleasant! My husband used to be petrified of the dentist and now he will now for his regular visits....Sharon Wardle
I did not wait more than 5 minutes to be called from the waiting room. The staff obviously gets along well and loves each other. The doctor ordered a procedure far less invasive than his predecessor because he said it was not called for. I was impressed by the professionalism of the entire staff. I have walked out of several Jupiter dental offices in the past few years. This office has my 5 star recommendation.
Great friendly staff - Respectful of comfort/pain throughout appointment
I was really impressed with the staff and Dr. Vera. She and her staff treat you like you are family and make sure you are comfortable ever step of the way. I wanted to just hug her after she was done with my procedure because she and her staff took the time and didnt rush. They truly care about their patients and their dental health and needs. Thank you everyone there for doing such a good job. Your a great team!
This has been one of the best dentists I have found in a long time. I recommend this dentist to anyone looking for an office with integrity and honesty. So happy I found Dr. B.
Such a great experience after going to Aspen Dental . They are kind and know what they are doing!!!!!!!
Everyone at Jupiter Dental Group are so nice. Very attentive and professional. Dr Vera is absolutely amazing. She made a major dental appointment go so smooth and I hardly felt anything at all. She is so down to earth. A great place for your dental needs.
Everyone from the time you walk in the door to Dr. B and on are so friendly! They are super professional and they’ve taken me in for emergencies right away! I’m thrilled so far and I think I’ve found my new dentist! Highly recommend them!
Awesome office! Great staff. Great Dentist. Works with my schedule and they are efficient.
The ladies at the front desk are great and take care of you. Had an excellent and smooth first experience with Dr. Patel and his team, amazing job! Highly recommend Dr. Patel and this office.
From the receptionist to the technicians and to the doctors this place always deserves 5 stars! Been a client since a kid and my family still comes here as well. The whole staff is so comforting and the place is super clean! The wait is never long and they always accommodate your needs. I have been a very happy patient for years and I know I will be for years to come!
The Office Manager was very unprofessional. I was never informed about my copay( insurance is Medicaid) until the day of surgery. When office manager was confronted about this issue she stated, “well I’m telling you now.” Very rude and they have been unprofessional from the beginning but this stunt put the icing on the cake. I will never return and I advise you not to go at all
I am very pleased with my visit to Jupiter Dental Group. From the moment you walk into the office you feel very much welcome. The front desk is very friendly and helpful. Also, Dr. Vera makes you feel so comfortable and relaxed by answering all your questions and concerns. I would recommend them to my family and friends!
Very nice office. The office staff are so kind and patient. I knew nothing of what I was doing and they took the time to walk me through the process. My daughter even commented on the service. The surgeon spoke to her directly and made sure that she understood the procedure and had no questions. I loved the experience. Thank you.
Great staff! Wonderful experience! I would recommend this place to all my friends and family!
Friendly, accommodating, and so nice. Even got a home follow up call from Dr. Patel to make sure my son was doing ok after oral surgery. Nice that he cared enough to follow up. Don’t see that anymore in this industry. Very positive experience all around. The entire staff was wonderful !!
Jupitet Dental Group has helped us in so many awesome ways! FInancial, dental, professional oral and dental care. We had a dental emergency recently and they were able to find time for us even though it meant working overtime for them. I cant say enough wonderful things about them. You are always treated with courtesy by a very caring professional staff. They have always provided excellent dental and oral care. I recently had oral surgery there and through out the procedure I knew I was in good hands! I highly recommend them. Its great to have a dentist and an oral surgeon that can do whatever you need to have done at the same dental office.
Thank- you to Deb & The office manager Renatta for always bending over backwards to accommodate my family with our scheduling needs. This team repeatedly goes out of their way to stay late, long after closing time, to make sure we as a family are all seen. With working families, it’s so hard to find the time to take care of our dental needs, and they understand!! Dr Patel, the Oral Surgeon is always a delight to deal with. Incredible bedside manner. Thanks for being consistent in quality care..we love you guys!! ( family of 6, patients for 8 years)
The staff is very personable and kind! They try and work around my crazy schedule and give great reminders
The office is organized, very clean, and well staffed. I particularly enjoyed working with Victoria. She made sure I knew and understood everything she was going to do during the procedure. She reviewed how to use my waterpik, recommended and awesome toothpaste, and told me about a really good mouthwash. She kept checking as she continued the procedure to make sure I was all right. No surprises, which was terrific. If you need dental work this is the place to go!
My hygienist is Alicia and she truly does the best teeth cleaning I ever had! She is so knowledgeable regarding my dental health it is so refreshing! I am thankful that I found such a great hygienist and the office of course. I would recommend Jupiter Dental Group to my family and friends. Brent
The staff and Dr. Patel were absolutely wonderful! Very patient and willing to go the extra mile to ease my nerves. Dr. Patel called a few hours after procedure and was very gracious. The office staff is top notch and you really feel the team player atmosphere.
Jupiter dental group is very professional with their services, and make you feel really important. I had a root canal done on a tooth which kept giving me problems and everytime I called the office the entire staff seemed to be concerned about the discomfort I was feeling after the procedure. Dr B, even went to the extreme too come to work on his day off because of the discomfort I was feeling in the tooth. The ENTIRE STAFF is very warm hearted and makes you feel welcome and wanted from the time you walk in, and until the time you check out. Jupiter Dental Group staff is awesome and I wouldnt hesitate to recommend there services to someone in need of some great dental work. Thanks guys, and ladies for your great service!
I had a wonderful experience with the oral surgeon, Dr. Patel. However, the blonde middle aged assistant was rude and had no customer service. She made an anxious experience worse for me. When I would ask questions she would talk over me and not let me finish. Her attitude made the experience unpleasant. I dont think I will be going to this office again because the customer service overall in the office is lacking. I also had to call three times within a week to get in touch with my care coordinator because no one else in the office could speak to me about the surgery. I find it ridiculous that I can only talk to one person the office about my surgery plan and insurance information,and no one informed me in the three calls that I made that that individual was on vacation so I had to keep calling to figure that out.
Thank-you to Renata for making my payments affordable so I can have the smile I want. You have been amazing. Alicia, you are truly the BEST hygentist EVER!! Highly recommend Jupiter Dental group. Thankful that Main Street Childrens Dentistry recommended me.
Ive had my teeth cleaned here a few times now and Ill keep coming back. The office looks nice, the staff is great, and the wait isnt long. The most important part is that the cleaning is thorough. Your teeth look good and your gums arent bleeding and stinging afterward.
Best dental experience ever! Price and service
My son had his 4 wisdom teeth removed. Everyone at this office was helpful and friendly. Especially Cindy who went above and beyond handling an issue we were having with the insurance company. Would definitely recommend.
Great office filled with wonderful Professionals. I couldnt be happier with the great care I received at this office.
You change my appointment time via text, I call to find out why, you ask I come 1.5 hours earlier, only to sit in the waiting room for more that an hour. I guess because it’s not your time you don’t care about wasting others. Poor business.
The staff at this office is so friendly and welcoming, very supportive. Its very clean and Dr. Patel is an amazing surgeon. Ive had several teeth removed by him and I am always amazed at how pain free the entire healing process is.
Dr. Vera and her staff always takes great care of me when I come to the office.I am very happy that have been able to work me in during an emergency as well.I would highly recommend Jupiter Dental Group.
First, like many people, I hate going to the dentist. I put it off too long this time. The staff was very sweet and helpful and I loved how they explained everything as they went along. They told me exactly what I would need to have done, and the break down of insurance and out of pocket costs before even scheduling any procedures. They got me in the very next day for a thorough cleaning which was badly needed. Nothing but professional and helpful people here! Thank you! I dont hate going to the dentist at this office! 😊
HORRIBLE STAFF. this office lacks so much in customer service it is utterly disappointing to think the staff cant do such a simple thing. who ever is at the front desk answering calls needs to get fired. She was beyond rude and didnt let me finish my sentence, her attitude was disgusting.
Jupiter Dental Group are the best dentists hygienists and dental assistants I have ever had the pleasure of being treated by in my 69 years. First time in my life going to the dentist was almost pleasant. Everyone there treated me like family. I highly recommend Jupiter Dental Group.
These ladies know what they are doing! Amazing environment loving caring I got my teeth cleaned and everything on my first visit they were so nice I didn’t want to even leave. Would definitely be coming back!
Very friendly, caring, and knowledgeable staff, I felt very welcomed ! Wait time wasnt too bad, No complaints at all.
Have been to other dentist in the area and have had HORRIBLE, dishonest treatment. Have been looking for a good dentist and I didnt think any existed anymore. Gave this office a try, and so very HAPPY I did! Alicia ROCKS!!! the best hygienist I have ever encountered!! This is the first time in my life, after after having left a cleaning and I can see and feel a difference. My teeth both look and FEEL clean!! If you have been a victim of other dental practices in the area and need a new dentist/hygienist, I suggest giving this practice a try, you wont be disappointed. Alicia takes great pride in her work is professional, through, honest, and treats you like a VIP! A great experience and this comes from one who hates going to the dentist!
Been there a few times. Teeth cleaning twice and a tooth removal.All 3 times the staff was kind and courteous. Did not have to wait in the lobby all day. called me in shortly after check in. I will be going back .
Excellent dental group Dr Armando Bengochea is just super nice, he is pleasant, professional, engaging and provides sincere conversation about my teeth always with a genuine smile. Sarah is so sweet and helps calm my nerves while getting me ready for Dr B Renata could not be more helpful with my questions, cares and concerns. They all are gregarious people, with great attitudes who consistently provide first rate customer service.
Always been a pleasure to come to Jupiter dental they take care of me and know what theyre doing for sure.
The staff was efficient. They took the time to to see me even though it was their lunchtime. I didn’t wait.
Quick work. Honest opinion by Dr. Patel. Ive been to dental offices that tell you you need everything but dentures just to get that extra $$ out of you. Did not get that from him. Also had a cleaning there and came out feeling grateful. Too often cleanings are a torturous business. The cleaning room was also spacious and had some nice sunlight streaming in. Quite a nice change from previous experiences.
I was refused to fix issues with low quality dental repairI have submitted complain to BBB about this wild (for me) case of unacceptable dental service in the USADetails:1) I had caries/cavities on my teeth 19 and 20. One of them (19) was very tiny.2) On July 25, 2018 General dentist Anny Vera, DDS strongly recommended to put a crown on 19 tiny cavity (~$800 cost to me) but I have insisted to put filling only (~$60 cost to me). The rationale under her recommendation was possible tooth invisible fracture. No any fracture was discovered during repair and after. I had this tiny cavity for >15 years and another dentist even refused to fix it 5 years ago because it did not disturb me.3) On August 27, 2018, General dentist Anny Vera, DDS put other fillings on my teeth 19 and 20. Again, she strongly recommended to put crowns but I have insisted to put fillings only again.4) After the treatment, I have found issue with interference fit-gap between 19 and 20 new fillings which made impossible my normal eating. The teeth pressure each other from sides. I had visited Anny Vera, DDS with a demand to fix the gap. Anny Vera started to blame me that I have refused the crown and it is my price for that. Anny Vera told that she can not adjust that gap between 19 and 20. I asked her to remove the fillings and to create a new one with a normal gap. Anny Vera refused to do it.5) Being refused to fix the interference fit-gap between teeth 19 and 20 I have started to scratch by my fingernail in between those teeth. In 1 -2 hours of scratching and 2 lost fingernails I have got an acceptable gap for normal living.6) I have ordered Dental Polishing Strips on ebay for $7 and have adjusted the gap much better than by my 2 fingernails. Good but still not perfect.7) On October 16 2018 I have got post mail from that dental office that they refuse to serve me anymore. This is an official confirmation of 4)My opinion: Anny Vera, DDS service is 1) not fair in damage and repair estimation 2) threading patient health 2) not reliable in fixing her mistakes with fillings 3) in general shady.
Dr. Vera’s workmanship is mediocre at best, had to rework crown multiple times to the point of giving up and seek real professionals. Dr. Vera low-balls your out of pocket expense without checking with insurance company and makes you agree with the proposed charges to then invoice you for the portions “not covered by the insurance”. Very deceptive practices. BE CAREFUL, or better GO ELSEWHERE!!!!!!
I love my hygienist Alicia. Shes always on time and provides me with the best cleaning. The rest of the staff is extremely caring and kind. Would recommend 10 out of 10.
I came in as a new patient. Zero wait time, very friendly staff, extremely knowledgeable doctor, and made feel at comfortable and relaxed! I am definitely going back and recommending Jupiter Dental Group to my family and friends!
Two of my parents recommended Jupiter Dental. I was very pleased with my care and treatment. I called yesterday to get treatment and found out my account was flagged and I was removed as a patient. After three phone calls and being lied to by the office staff, I did finally speak to the office manager who said that they had problems eight years ago with my HMO. My account had been fully taken care of but it was flagged and I was removed as a patient. I worked for the School Board of Palm Beach County and was one of its 20,000 employees. They dont want my business so I will go somewhere else where my money is wanted and I am appreciated.
The staff was very friendly, and my initial exam thorough. The only negative...they were running behind and I waited an hour past my appt. time before being seen. My next visit was on time. I think Im really going to be happy with this team!My next appt was with the oral surgeon, Dr. Patel, was so kind and patient to answer all my questions and ease my anxiety concerning the extraction and implant.. His assistant was also an excellent asset for seeing that my questions were answered.
Dr. Bengochea was very gentle and patient with me. Would highly recommend him and his office staff.
Very nice location. The doctor and employees are attentive and caring.
First its important to mention I have a true FEAR of Dentists But my experience with Jupiter Dental has truly reduced my fear and calmed my anxieties about Dentists. I would recommend Jupiter Dental Group to any one, especially people like myself who FEAR dentists. You will leave with a whole new appreciation for dentists and can look forward to your next appointment!!
Love the lady’s in that office. Extremely friendly and helpful. I’ve been going here for over 10 years and wouldn’t change.
Very happy with Dr. Armando Bengochea . Dental Assistant Edyta was very helpful. Positive experience with a happy staff.
They wanted to do extra over a regular cleaning and charge me over a hundred dollars each time. I said I needed only a regular cleaning which is covered by insurance and I was told no, find another dentist. So I did.
I went to this office two times and found the committee I cation horrible from the time I walked in. The fist time I saw the dentist she seemed professional and nice but having other people in the office coming in to speak about other patients by name is.unprofessional. My second visit.was with the hygienist who was professional and good. I attempted numerous times to speak to someone about my 3rd visit but kept getting half of an answer for my question. Will not ever go back to this office. I truly can say I have never seen so many office staff with not a one who can answer a question.
NO STARS. After having teeth pulled over 5 years ago, still have hole into sinus. Returned several times after the extraction, only to be told it will heal on it own. I wonder what their time frame is, 20 years. After another sinus infection, and pressure building up forcing green funk to be drained into mouth. Would have had better luck wasting those thousands of dollars on crack, and booze.
This office is amazing! I love the ladies in the front adelis has the most gentle touch. I wound recommend this office to anyone and everyone i love them all
My last cleaning was exceptional and above average!!!! Friendly courteous staff!!! Highly recommend going here...
Dr.Patel & staff at Jupiter location ROCK!!! Had 4 wisdom teeth surgically removed. After 2 weeks... Completely healed. Thank you for being so caring & professional.
Best experience I ever had 😀. And that employee at the side desk Jayline was amazing. She was very helpful and patient with me. She didnt rush like most dentist office I been too. Also she has a beautiful smile😃. I would recommend this dentist to everyone. There so professional and treat your with the upmost generosity. I love this place
Great doctors and hygienist. I highly recommend Jupiter Dental Group.
Pleasantly surprised with the professionalism of all staff and very comforting and knowledgeable. Had a nice, painless experience with Dr. Armando Bengochea and staff. Marissa, Sara, Jaylan, Apri & Evelyn. It truly felt like a family atmosphere. Thank you all. Debra Lingelbach
I don’t usually write reviews unless it’s horrible service and warn others, but I fractured and chipped my 2 front teeth on my birthday no less! I left a voicemail around 6am and then showed up when they opened just before 9am and showed them what happened and the front desk said she would look to see what she had available and she told me to have a seat (thinking I would be there for quite awhile I sat there). I sat for like 10 minutes because they weren’t quite open yet, and my name was called fitting me right in! I think I left 2 hours later with my smile again and then proceeded to the local urgent care to have my face and head looked at and no broken bones in my face and no bleeding in my head following a head injury I sustained! Staff has always been nice and friendly to me and always took care of me during my appointments! Forever grateful and would recommend to friends and family needing dental care! Side note I did have to be patient when I first became established patient with chronic illness and needing clearance from my primary doctor and they got rattled, but I didn’t say anything or act impatient except that my doctor did send the clearance as I called my PCP about it during the appointment and they eventually found it but had the office resend it just in case! So patience is a virtue! But that is anywhere you go!
Absolutely amazing ladies. I came in with the upmost pain and needed major dental done on a very short notice. Dr Vera hand their hands full with me and did spectacular. I could not have asked for better dental group.
I had an appointment with the oral surgeon Dr Patel. I was so anxious before my appointment and the Dr put at ease.The staff is greatI would definitely recommend Jupiter Dental Group to my family and friends
This office has changed so much over the years. Doctor Alveraez was their forever then they got a doctor that doesnt even know what shes doing I came in for pain this doctor Z didnt do anything about that she sent me for a Endo that doesnt even know how to talk to people the assist explained more then the doctor so that was a waste because she told me to come back and get a filling I could of done in the first place! This is a outrageous office. Not to say anything bad because I know the doctor is just starting but try somewhere else first if I were you .
The staff was so helpful and the doctors are wonderful. My daughter was so scared but Dr. Patel explained everything and made her feel more comfortable about her surgery.
Terrible dental office. My 1st visit took 45 minutes before I ever got to go back to a room which then waited another 20 minutes to be seen. They didnt have a doctor that could do root canals so they had to refer me out? I decided to try them again and this time sat for 1 hour watching 8 people that came after me go before me. Ive owned a dental lab for 15 years in my past and have seen good and bad dental offices but this one is the worst Ive ever seen. Go Elsewhere!!!