Yeah! I have all my data back. Thank you Eco and a very affordable price I may add. I am very satisfied.
I recently had an issue where a power supply cable caused me to lose 2 hard drives, one of which had over 10 years of photos and projects on it. Carole of ECO Data Recovery contacted me and consulted me about what I needed. I wasnt sure which drive was which but she said that wouldnt be an issue. She even sent me a shipping label to send the drives in. Within a few days she told me everything was recovered. I picked up the drives and got to meet her and her staff who were very courteous and were fun to talk to. The moment of truth came when I plugged in my external drive to my PC. They successfully had recovered the files I needed and my stress went away. I am very happy with the service I received and the people I spoke with. I will recommend these folks to anyone needing data recovery. If I could rate ECO Data Recovery over 5 stars I would!
TRUE LIFE SAVERS!! Carole and her team were able to recover more than 10 years of photos I thought were lost. Carole was so accommodating and willing to open early or stay late so we could get there. She communicated what was happening throughout the entire process and called to make sure it was okay to go above the originally quoted price. I was HAPPY to pay a little extra since A) the original price was much lower than I thought it would be B) the photo were given to me on a large and easily usable USB. Above all, Eco Data Recovery was compassionate about how precious my information was and did everything they could to help me.
My hard drive with years of work information suddenly stopped working. Our tech team told me it was beyond their capabilities to repair, but fortunately Carole and her team were able to recover everything! Very happy with the speed and quality of Eco Data Recovery.
This is the first time I needed data recovery services. Im glad I chose Eco Data recovery. From my initial phone call to ask about there service, to my last phone call after I received my recovered data, the service was excellent. Carole was great to talk to, and my data was recovered completely. I would totally recommend Ego Data Recovery for both their courteous and quality of my data recovery needs. Thanks to the team!
Great job. I though I lost my whole business data drive. Eco got it back in a reasonable amount of time and at an agreeable price! Thank you Carole and the team!
This company really helped me out of a bind. I had a 10 year old external harddrive that clicked when plugged in. They were able to recover everything from the help of donor parts in less than 2 weeks. I now have all my videos and pictures recovered. Thank you so much!
Saved all of our pics off defective hard drive. Did it quickly and under budget would highly recommend
This is actually my second time to use this service and they are awesome! Got everything on my drive after it crashed and very prompt replies to any questions I had. Price was right in line for other data recovery services! I will for sure use them again in the future if I have another hard drive issue!
Easy to work with and professional. Luckily I was able to get all my data saved!
The folks at Eco Data Recovery were extremely responsive and were able to quickly handle a major data loss for me. Definitely would recommend them without hesitation!
Thank you Thank you for saving my Data. You saved me! I recommend Eco Data Recovery. Great folks.
PERFECT! Got all my data/pics back in perfect order. Very satisfied A++
I had 4 tb external hard drive fail with all of my pictures for the last 7 years with no backup (I know, thats my own fault!). After taking it to a local and getting a reference to an extremely expensive company out of state, I found ECO Data Recovery through Google. Carole called me and talked me through the process, and the price was reasonable, as were their policies. My particular drive was very damaged, and it took a while, but after many emails back and forth (all of which they dealt with my anxiety and concern extremely professionally), they were able to recover a very large amount of the data! Im obviously happy that the recovery was successful, but I am giving 5 stars because of how well they handled the communication part of it. I really appreciated them being willing to email back and forth about the process and the honesty they gave me when it wasnt going well. No one can guarantee theyll get your data off - if they do, its a great sign that they dont know what theyre doing!Highly recommend!!
Amazing professional, quick, clean and solve the problem. leo
My hard drive on my iMac went bad and I called on a Saturday morning and they said they will take care of me. I dropped off my hard and a few days later they were able to recover my data. They were very professional and delivered a great experience. I highly recommend them.
Eco saved my data and LIFE! Thank you thank you. Fast service
LOST EVERYTHING! PAID ALMOST $600DO NOT TRUST THIS COMPANY! THEY WILL DENY ALL!READ ALL THE COMMENTS!I brought a hard-drive to them to recover thousands of photos. They had it for months. When I received recovered data there was not one item that was mine. In fact, I had other peoples info including a local law firms recorded depositions. When I brought it back, they had it again for months and lost my original drive. They denied everything and would not refund the money. BEWARE, they have multiple businesses under different names. Very shady and THIEFS. They prey on the customer at their most vulnerable time when losing very personal information.
Got my data in a prompt manner. No bait and switch like other companies I have read about!
Excellent response time and recovery time. Great company.
Dont wait to be told It cant be done. Take your problem to these wonderful people and get the truth. They are wizards and will really help you (not making you feel even more vulnerable than you already are). I had a data recovery issue, and of course, was told it was all lost. (This was concerning a MacBook Air.). The Byte Doctors proved that statement wrong. There is hope, and it resides with Eco, the Driveguys of Jupiter! Help came fast, it came at a reasonable price, and it came friendly. What more does one need?
Thank You Eco for getting all of my data. I feel so lucky to have found your company! You saved me and my data.
ECO is a great company. They really helped us out of a jam. Their communication was great via email, text and phone calls. They were able to recover our crucial data within a week and for a reasonable cost. We used the expedited service and I would highly recommend this company to anyone that needs to rescue that hard drive that they just forgot to back up.
Recovered 10 years of photos and videos, all the memories of my kids’ childhood have been saved! Took several months but definitely worth the wait. So grateful!!
I am lucky to have found Eco data recovery! Saved my data to my new computer. A++
I am highly disappointed. I called several times to see where the progress is at and I have been ignored multiple times. I have asked for my hard drive back and my refund and still, no honest feedback about having anything returned back to me. I have extremely important files that they do not take seriously. So at this point this company has stolen my money and my hard drive. It’s very frustrating to trust a company like this. Please, just look for another company other than Eco Data Recovery. Nothing but disappointment here
Excellent fast service in saving my data
We had a serious issue that involved classified documentation that was critical to our company. ECO was able to recover the data in timely matter. The people there are always professional and courteous to work with. I would highly recommend their services to anyone.
I have used this firm to recover data from a broken/dropped hard drive back in about 2012...they did a great job and I ended up coming back to them again in 2016 for another data recovery job. Chuck and his wife are quite a trip! (literally and figuratively). The whole crew went out of their way to accommodate me in a situation which was somewhat new to them. Thanks again Eco Data Recovery!
Eco saved the day and my DATA. Im very lucky to have found them! A+
The inevitable happened, my hard drive crashed.....and the priceless Hawaii Vacation pics had only been on the drive for less then 20 days . . . and I had not backed them up! ECO was great to work with, efficient and speedy! A local repair shop made the referral - and I couldnt be happier! A trip back to Hawaii would be great, but would cost a lot more then the recovery of the files! Thanks ECO!
The staff was so helpful, friendly and accommodating. Our local I.T. person was not able to recover the data from my hard drive but Eco Data Recovery did it and did it quickly. I would definitely recommend this company and use them again.
Very professional and customer-oriented service. They worked with me on giving me a very reasonable price on an old hard drive recovery. The service included copying all data to a new, free drive and at the time of my purchase they were running an offer which included free return shipping. I was unable to open very few of the files (probably under 5%), but otherwise very good results.
Excellent. ECO was recommended to me and based on my excellent experience, Ive recommend ECO to others who were in turn pleased with their service. ECO recovered about 90% of a failed hard drive (100% of the important files) whereas in-house recovery methods were not successful. Lesson learned, verify your backups. Just because the auto backup is scheduled to run doesnt mean it was successful. ECO recovered essential research data.
Eco saved my data and my lifes work! Very greatful and happy ! Highly recommend. A+
Ripped us off by charging 700+ dollars to recover a fully functional hard drive (maybe a 2 minute transfer job) when it wasnt even a hard drive fault. Turned out it was the motherboard that had failed and had nothing even to do with the HDD.The technicians mother that checked our computer in was rude overall and we picked it up we got the explanation that usually they cut the local guys a break for such simple jobs, except i guess, obviously not in this case. Safe to say we wont be using this service again any time soon.
Eco Data Recovery got me back ALL my life long photos. Highly recommend. Excellent communication
Eco saved my data. Great people, great service
Shady business, Id stay away. Just look up the reviews before trusting them with your money and sensitive information.
They were able to retrieve most of my data from a badly damaged drive. The staff was friendly and professional, and the price was reasonable. Would most definitely recommend them!
They are upbeat and happy trying to get your business, then somber and short once they have your drive. They were not able to get data off a drive that I know was recoverable. Now I am afraid they damaged the platters during their process. You get what you pay for is the lesson here. Spend the big money if you really need your data recovered.
Amazing service. Very nice staff
OUTSTANDING! Got all my business data back fast and cost effectively. A+
It seems like there are A LOT of negative reviews here and Im sad to say I have a similar story as well.Over the phone there was an extremely confident women salesperson who said it wont be a problem to recover all my data based on my case and incident.They received my hard drive on a Friday afternoon (with a credit card payment to diagnose and recover the drive). By Tuesday I had already received the drive back (they shipped it on Monday), with a simple note staying Data overwritten, hard drive irrecoverable.Will NOT use again or recommend to anyone reading this.
Eco got me our family photos back, I am Very Happy. Very friendly staff!
Our business computer was having hard drive issues. We called Eco and Kevin walked us through the process of recovering our data and moving it to another drive. Highly recommend.
We use ECO Data Recovery for all our recovery needs. We have had a good success rate of faulty drives recovered using their services. ECO Data Recovery is a great value for the price and recommend them highly.
Excellent bang for the buck. Best Buy was going to charge me more than DOUBLE for the same service. EDR recovered all of my files, tossed in a free drive and return delivery, and their team was unbelievably informed. They took the time to get into the dirty details of what they thought was going on before even getting the drive, walking me through the process, and providing technical information on what they found wrong with the drive and likelihood of recovery. Just excellent! Cant compare on service and prices!Thank you EDO!Shannon
Thank You Eco...You save my data and my business future!
I was very happy with Eco Data Recovery. They are reasonably priced and got all data off my crashed external hard drive. I had years of digital pictures, video and documents that I would have hated losing. Thanks to Eco, I got it all back. Now, I will make sure I have a redundant backup of my memories. Thanks to John Russo at Eco for a great job!
Stellar! A++ Got my family photos and business documents back quickly and reasonably priced!
I am an attorney and had an absolute loss of all data on my computer (laptop) which was supposed to be backed up on a cloud. It was not. Years of work product seemed to be lost. Thank goodness I came across ECO Data Recovery. They quickly were able to recieve the hard drive, assess it and recover all the data and files. They saved me such a tremendous loss that I would highly recomend them to anyone who has a data hard drive loss.
Eco retrieved my data FAST and at a great price ! A+
BE WARNED - Absolutely horrible. Sent in 2TB drive that had 750GB of data. I had used Runtime software and was able to recover everything off the drive but in an inefficient manner and so I chose to send it in to the professionals. This drive was filed with nothing but artwork, photos, documents, contracts, and video. It contained almost every photo of my daughter who was born after my last backup (my mistake in not backing up more often). Needless to say the data is precious and valuable.After their workup, they informed me that only 71GB was available for recovery. I told them there was much more than that and they came back with a new total of 258GB and stated the rest was lost to damage caused by the heads and my continued attempts to recover it using the software recovery.I received the drive and data back and was devastated by the massive gaps in data missing that had not been recovered. At that point I plugged it back into my external enclosure and was going to try to recover a little more using the Runtime software when I realized I could access some of it just using Windows Explorer! These files were uncorrupted, easily accessible, and not recovered using Eco Data Recovery.Knowing there was physical damage, I didnt want to continue with software recovery but sent it at another company that was able to recover 747GBRepeated attempts to get a refund from Eco Data Recovery have been met with unsatisfactory results. The guarantee on their website appears useless. They said they did the job I authorized, but it was only after the misrepresentations of the company that 258GB was the only recoverable data - FALSE as the other company (Drive Savers) recovered up almost 3X the data.They have a great price, but now have just over $3000 invested in recovering my data, I had thought that if they couldnt do the job I would be able to get a refund and use the money for someone who could, but as I said, the guarantee didnt hold up when put to the test.
I was very happy with the results of my hard drive recovery. The personnel were helpful and courteous at Eco.
Thank you for your service! I am very pleased.
I have sent my hard drive to Eco Data and all my data were retrieved. I have no complaints with this company.
Save me from catastrophe. Got my computer all fixed up with my data.
Great great great work on saving my data.
I cant rave enough about the beyond execellent customer service and turnaround time from ECO Data Recovery. They met and exceeded expectation at every turn. I do photography as a side job (including weddings) and placed all of my photos on an external harddrive and within 2 weeks, the drive crashed to mechanical failures after shooting a wedding. Throughout the holiday season I tried asking Best Buy/Geek Squad to assist me with the recovery. I will NEVER contact them again after using ECO. Geek Squad took 3 weeks to even tell me that they looked at my drive just to say it would cost me $1,500 to open it in a clean room to determine the problem and even then they could not guarantee repair (all they determined was that it was a mechanical failure- duh! I knew this already). If I approved of this, it would then take up to ANOTHER 8 weeks to do a repair. Keep in mind, I had to chase GS the entire time. I was nothing but a number to them and I was never allowed to speak to my technician. ECO was amazing! They answered all of my fathers and my questions in reasonable time with FANTASTIC prices!!!! They treated me with respect as a small business and I felt like they knew me as a person and the stress I was under to retrive my materials for clients. Within several days, they e-mailed me a list of all recoverable files. I paid them that Friday, and by Monday I received a new hard drive ready to go! Donna, and my technician John were wonderful! John even sent me a few sample files before I received my hard drive, just so I could share with my clients so they would be happy that everything had gotten fixed! Im so gracious for their services and efforts. Pray you never are in this situation, but if you are, definately call them!
For my data recovery needs I always rely on ECO Data Recovery and never had a bad experience. When needed I will always turn to them for there professional assistance.Thank you
Quality of work was great and fast and retrieved all data that was need
Great job getting my data
Eco Data Recovery just saved my company years worth of work. This is the team to go to in a Data emergency.
Eco saved my business and got all my data back.
My business got hacked .I lost all my Data someone turned backup off I called Eco DATA Needed rush Job They got me all my Data back in Three days !! Kept me posted all the time on what was going on. They saved my life I would be out of business without them and VERY Reasonably priced !!
I would give zero stars if i could, do not give them your drive, you will not get it back and lose your money as well. We are taking legal action.
Rudest people ever. I was just blown away with how rude they were.
Thank you Eco for my data recovery. I would have been lost without your team and service!