Lonnie was amazing. We upgraded 1 of the phones that had over 2200 pictures. Transfering took very long with many set backs. He remained calm cheerful and professional throughout it all, all whole working with another customer at the same time. I do not know how he did it and remained sane. Very happy with everything he did for us. The store itself was also very welcoming and clean.

Your employee did an excellent job. He was helpful and professional. 10 stars for Lontrell R.

Good selection of phones. Good price deals. Nice parking. Very knowledgeable and courteous people. Able to get a new replacement phone out the door working correctly the first time. These sales people work together as a family team!

Very nice staff. They always take care of your problems and their customer service is very good unlike verizon corporate stores.

Shayla was awesome. I bought the new LG WING, she transferred everything over from my old phone to this one. It was fun watching tyler reaching for cases on the top shelves. You may need to get them a few step stools. Great people. Great customer service.

Alison waited on me today, she was AMAZING! Very knowledgeable and helpful!!

Great service from this store, Shayla knew her stuff and had me in and out!

Great experience! Shayla was a big help, and even ran to a completely different store to get the phone I wanted

They have very knowledgeable employees and the customer service is fantastic

Last week my phone just would not work.I was at the store at 10am when they opened. I was helped by the young lady working as I walked in. She did everything possible to fix my phone. She gave me the number to IT and said if Id call they would talk me through how to fix it .With this being my home phone I was like ok and decided to check out my options. Thats when Tylor came and helped me out. He was able to get me a awesome phone and was very professional and kind. Although it took over an hour to get everything taken care of, he did it and with a smile and he was very knowledgeable.

Shayla was a great help, my phone was dying and she was able to get me a good deal on a brand new phone!

I love my Verizon wireless service. Between my phone and tablet I am able to have great service and the employees are very helpful and courteous

Friendly and if you have a problem with your phone, they will help you and will show how to do it yourself step by step.

Went in to get assistance with connecting Verizon to my IPad. Didnt buy anything. Service was TOP NOTCH! Put in New SIM card. Didnt cost anything!

When I first arrived the doors were locked, and if said go call to reserve a spot in line. I called and followed the rules, but I was skipped! However they apologized and and made sure the rest of my experience was smooth. Sheila had me in and out and even got me a great deal! I would recommend this store

We have been dealing with Patrick Geiser from the Verizon store on Scalp Ave in Johnstown Pennsylvania for years, he is knowledgeable of which plans that are offered & he is friendly & professional. We just updated our phones to the Pixel-4a-5G-UW. Always prompt service at the store but we still experience spotty or no signal in rural areas.

Shayla was a big help! Answered all my questions. Very friendly.

Manager Patrick, and Tyler very polite, and knowledgeable of products. Will recommend to friends, business and family.

These employees are the best, go their first and always

Shayla was great! I always work with her

Great quick easy service

Shayla was great! She was very kind and patient with me

Great fast service

Friendly staff and positive experience overall

Very knowledgeable, professional and very nice staff!!

Great store and the people are wonderful to work with!!! :)

Made my day better!

Very polite staff. Theyll get you out the door with a phone upgrade pretty quickly.

Had questions. They were answered

Pat saved me a lot of money on a new phone!

Excellent customer service, Shayla was a great help!

Not very helpful you have to do everything yourself

Just wanted to give a big shout out to Jennifer for her excellent customer service and ability to multitask. The store was swamped and she took the time needed with each customer while working with a sense of urgency to help alleviate the backlog of customers. All the while, she maintained a positive attitude, even towards customers who werent happy about their wait as well as towards her coworker, who was not nearly as helpful and efficient.

Walked in they were busy. No greeting. Waited about 20 minutes then left. I am going to find another phone service.

Fon was not working properly and gentleman there straightened it out and set me up with a great plan

Great service and they are always so helpful!

Very nice and helpful

Staff was very friendly and helpful

Shayla was great! We are not tech savvy at all, and she was very patient with us! It was a great experience, we will be back for future upgrades!

As promised... I gave 4 stars because 5 stars means perfect. Nothing is perfect.

I stopped in this store from out of town. My phone was locked up and Jen patiently helped me out for over a half hour! She was fantastic. Very friendly and helpful staff!!

Very helpful. Very friendly.

Im going to give a big thanks to shayla, and this store in general! They helped me out tremendously. Very knowledgeable and great company

My boyfriend and I had a couple of questions we couldnt get answered at another store or over the phone. We went in expecting the same treatment we received previously. We talked with Ryan and he did a fantastic job. He answered all of our questions without hesitation and with superb knowledge. The customer service was top notch and we are FINALLY happy Verizon Wireless customers. Thank you Ryan, our faith in Verizon has been restored. If you have any issues, ask for Ryan. You wont be disappointed!

Jenny at Verizon did a great job helping me pick out a new phone and set up a line today. She was very helpful and answered all my questions to help me understand. I am very pleased.

Jennifer and Noel was wonderful. We are from Ohio. Both of them was so helpful and the stayed late to get your phones set up. Thank you so much for all your help.

Always take care of me

Patrick was awesome, always helpful!

The rep I worked with got me in and out! She knew her stuff

Was in there last week, and had dealt with some pretty annoying issues with my 4 phones. Jennifer i think is her name was SO patient and helpful throughout everything. My daughter and i were in there for what seemed like forever and she never faltered! Great customer service!!S..K

Awesome service

Love this place!! My phone got soaked so I needed a new one, I was dreading going to the galleria store and waiting for my turn then having to rush through a new phone purchase. I stopped at The Scalp Ave store and was greeted by Pat. He was FANTASTIC! He didnt pressure me into getting what I didnt need, explained everything clearly and most important, he took the time to help me figure out my password problem.It was one of the best retail experience I have ever had! Give that guy a raise!!!

Came in with a tech issue, and shayla was able to help me out👍 super nice and knowledgeable

Walked in and was greeted and helped within a few minutes. I had an issue with the store in the Galleria lying to me about a plan. The person who helped me at this store didnt lie and gave me useful information that I didnt know as he quickly and efficiently helped me with what I came in for. Im sure they didnt make any money on my transaction but they were honest and helpful anyway. I will be returning here for anything I need in the future.

Jennifer Jeffrey was very knowledgeable and helped me alot. She went out of her way to make sure my 2 phones were set up correctly. She went above and beyond.

Had a phone that we could not get connected caused by a rep not knowing what was going on at the Corp store in the mall ended up on the phone for a whole day trying to get it working. Finally went to the scalp store and the rep was awesome, Jennifer had us in and out within couple minutes.

Great store! Especially that Shayla girl! 😇

Jennifer was very helpful. I love my new pixel and tablet! Great service!

I had great customer service from Noah Grieco at the Scalp Level store. He was very kind and helped me with my phone.

Shayla was a wonderful help when I was having problems with my phone and she fixed them in no time. Go and ask for her!

Great staff

Great place with a great staff. Went in to pay my bill and they ended up saving me $60 a month. This is the only store in the area that actually cares about their customers!

Great experience!

They were great, helped me out with my tech problem, and told me about promotions that would benefit me

Best customer service Ive seen in the few decades of owning a cell phone. Very helpful, professional and personable. Usually in and out with minimal wait time. Great staff!

Justin just helped us set up our account with new phones and without breaking our bank account! My wife also got a new phone for free and he was able to transfer my contacts from my flip phone for free ! Great place

Very pleasant, made the switch from at&t easy,quick and painless. Thank you!!

Nhowa was great, got me a brand new telephone and I couldnt be more pleased.

I have visited this location several times for new phones and help. They go above and beyond every single time, cannot recommend this location enough!

Always a great experience at this Verizon Wireless, I would never go anywhere else!

Jennifer was so amazing! She was so nice and told us everything we needed to know! Thank you!

So patient with all of my questions!!

Needs more than 2 people working.

This store is great. Patrick was very knowledgeable and patient!

We went to Verizon to upgrade 3 phones and we visited Justin because of the Google reviews and it was a great experience! A+ and 5 stars for him!

A great store. Probably the best Verizon store in my community. Much more friendly staff than the one in Galleria Mall.

I always go here!

Justin truly helped me find the right phone for me and didnt pressure me into anything! This store is the best around! 5 stars all around!

What a fun and exciting experience, this Verizon was so helpful!

Went to this location about 2 weeks ago but it is the best Verizon I have been to by far. They defiantly have customer service down and care truely about their customers.

Great customer service from justin. I am disabled and he came out to my vehicle and helped me get a new phone. He went above and beyond

All three of the salesmen were fantastic at my Verizon store!! I definitely recommend anyone to go there!!!

Great place to go for Verizon.Pat,Mike,Justin and all of them are great to deal with.Have purchased my last 4 phones from them and wouldnt go anywhere else.Grrat sales and service. nice people to work with.

Very courteous and friendly, I will definitely be back!

Best place to do all your Verizon stuff. Excellent staff,very helpful.

Kaysie is an amazing worker. She helped with so much. The store itself is very organized and friendly. Verizon on scalp is one of the best Verizons in town!

Justin help me get a new phone and transferred all my information over at no cost. Great store and customer service! A+ for him!

The staff was all very nice and very helpful with helping me get a new phone

Pat was very helpful he transferred all my information

Justin was great! Helped me set up a new phone and even took my old phone for a trade! Excellent customer service and didnt pressure me!!! 5 stars!!

Ryan Hunt was especially informative concerning all the new technology and deals available.

Great customer service! Wont go anywhere else!

Great customer service! Sometimes you have to wait, but that is only because they are doing their job thoroughly - it always takes time when purchasing a new phone. Anytime I have a problem or a question they always help - No charge.

Justin is the best salesman I have ever run into, he has been a lifesaver with saving us from the slowest DSL internet speed I think on the earth. Our latest Verizon Phone and Tablet Package was the best purchase we have made in a long time! All thanks to Justins knowledge!!

Unbelievable place to get a new phone!! Justin was awesome!! Transferred all my personal stuff free of charge as well!! In and out in less then an hour !! Wonderful experience!

Best place around! Justin helped me get a new phone and transfered everything over for free! Simple and painless!

Jennifer was extremely helpful! She was great to work with and very kind!

Very helpful! Jennifer assisted us from beginning to end with getting our new phones!

Justin helped me set my mothers new smartphone up and didnt pressure me into anything. Great store. Coming here from now on!

I stopped in for a simple question and not only did they fix my phone problem, but they also got me hooked up with this great tablet. Everyone there was very polite and I would recommend this place to any of my friends in the area!