From my first phone call to Gruss Electronics, I was pleased with the way my problem was addressed. Television was dropped off on Saturday, I was called on Tuesday morning with the repair estimate, and on Thursday I received a call that the TV was repaired! When I picked it up he gave me good advice on how to extend the life of my TV and showed me how to change settings. Hooked it up and made adjustments. It works beautifully! I know who I will definitely call when I need electronic devices repaired! I had called a different repair shop before calling Gruss and the owner at the other shop said the best thing to do was junk the set and buy a new one. SO GLAD I CALLED GRUSS!!!!! I am a happy customer and will recommend him to anyone who needs electronics repaired.
The owner was extremely helpful. I had a transformer that was broke and he tested it and told me how to repair it.Then because its something i use a lot i still bought a new one from him and he was the only place i found that had it. Unlike the big box stores.
Drove from Pittsburgh (200 miles round trip) to drop off an HK 3490 that had a bad volume button and one speaker did not work. Picked it up and got home (another 200 miles) and found that the volume button still did not work in addition to now both speakers being hosed.
Very knowledgeable and helpful. Went out of their way to accommodate me.
Been around for years. Honest and years of experience. Good deals on used and recently repaired electronics.
Had to stop here for a power cord for the couch (because it has massage and heat)😁 very friendly, help out greatly and provided a heavier duty cord that works better... Great price!
Nick Gruss is an electronics repair genius!!
Repaired my LED smart flat screen TV in a very short time. Pick up/ delivered with no issues or problems. Definitely recommend and will use them in the future.
Cheap reasonable and quick
Great find that replaced key fob battery super cheap and super fast.
This guy is great there is nothing he can’t fix
Very helpful honest good business man
Fixed our electronics no problems fair good customer service
We have a Sony wide screen that began to give us a timed out message on the screen that our lamp was nearing the end of its expected life. Two years ago I needed the same lamp and I found Gruss Electronics in Johnstown, Pa. through the internet and I purchased the lamp they preassembled in the module unit that fits into its docking position. Therefore this time I went back to Gruss even though I live in Somerset, Pa. 25 miles away.I took the old lamp to their shop and they had a new lamp ready for pick up in a very short period of time. To my surprise the cost was $20.00 less than two years ago. As before. They installed the new lamp into the module housing as they did two years earlier; ready to install the assembled component back into the T.V.To my surprise. the lamp did not cure the problem. Thinking it might be a defective lamp I called Gruss and without hesitation they asked me to bring it back, which I did that same day. The person at the counter. who I assumed was the owner(?); stated there might be something else going wrong within the T.V. The counter person asked me to let him know if the replacement lamp fixed the problem. Unfortunately the replacement lamp did not bring my T.V. back to life.I then scheduled their service person to come to my home for additional assessment of the T.V. The service person by the name of Jon, after a short time analyzing the condition. he had the problem isolated and soon we had our T.V. back to the picture we have always been used to.Jon showed me an accumulation of dust inside the fan cabinet that he cleaned. It is in an area I would not attempt to dig into. If it needs cleaning again I am calling Gruss and have Jon come to Somerset.I want to recognize Gruss in general but Jon specifically for his obvious skill qualifications, his professionalism, his refreshing personality and the fact he cleaned up after his work was finished.I would certainly RECOMMEND GRUSS AND SERVICE PERSON JON to anyone needing the services they provide.!!Pleasantly satisfied!!Dennis and Linda in Somerset
Fixed my tv great work
I had a problem with my laptop not charging or turning on, so I called Gruss and the guy was very rude and was acting like I was bothering him, then he hung up on me. I brought the laptop to him and he didnt give me any advice on how to fix it or try to fix it himself because he told me they really dont fix laptops. Couldnt he have told me that on the phone?! Very disappointed and wont be back.
Served its purpose. With a smile
Knowledgeable and helpful staff!